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Hilton Phuket Arcadia Resort & Spa

#21 of 72 Hotels in Karon
Certificate of Excellence
Hotel website
333 Patak Road, Karon, Phuket Town, Phuket 83100, Thailand
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Hilton Phuket Arcadia Resort & Spa
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1,948 Reviews from our TripAdvisor Community

Traveler rating
    902
    660
    251
    92
    43
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530
767
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1948)
  • Mar-May only
    (538)
  • Jun-Aug only
    (407)
  • Sep-Nov only
    (459)
  • Dec-Feb only
    (544)
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There are newer reviews for Hilton Phuket Arcadia Resort & Spa
See the most recent reviews
Honolulu, Hawaii
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 7, 2011

We stayed here February 25th-March 5th 2011. It's a beautiful hotel, but very old & the rooms need much upgrading. I'd say it was probably built in the 1980's & the garden view rooms were pretty old. We only know this since we got upgraded to a ocean view after one day we had bees, ants, & a huge cockroach... More 

Was this review helpful? Yes 4
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 27, 2011

This is a great Hilton resort, with direct access to Karon beach (I'd say Karon is not the best beach in Phuket island, but not bad at all). This hotel has amazing HHonors checkin staff. The lady in charge (I think the director) was extremely professional and courteous. I'd have to say it was one of the best checkin experiences... More 

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Noida, India
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 27, 2011

we had a choice between this and another Luxury brand, but we chose this as this hotel was ideal for a large grp. close to the 'happening' area for members of the grp, spa in hotel, comfortable rooms facing the sea, so much to do , that few days r less to explore this great property. To add to it... More 

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Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2011

We had a weeklong stay at the Hilton, a favorite of mine wherver I go and this time I was trying this with family and demanding teenagers. Property is expansive and large, with many facilties, access to beach, fun and leisure. However, the experience always left you with 'something missing' feeling. Service is great, when you ask for it. Food... More 

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Gurgaon, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2011

We visited Phuket and stayed at the hotel for 4 days. Outstanding resort..... sprawling acres of green... spoilt for choices on different restaurants ( we tried the Chinese, the Italian and the Vietnamese restaurants). Have multiple options to keep both adults and kids engaged. Got a beginners preview into snorkelling and ventured into taking the beginners course. Visited Phuket Fantasea... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed February 22, 2011

I have stayed in more than 10 hilton so far, but this resort is just awesome, we got a top floor room with ocean view and that was just amazing, spa is worth visiting, very friendly staff, direct excess to beach, had a auto stand to take you to city..overall great experience.

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Sydney, Australia
1 review
3 of 5 stars Reviewed February 14, 2011

We stayed 16 nights in the Saitong wing like two years ago . The rooms generally don't have a 5 star standard. I would rate them as a 3,5 Star. But our kids like the location and the beach. Housekeeping was efficient and friendly. Very friendly staff and beautiful garden with lagoons. Multiple pools, the sandy beach over the road,... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2011

The rooms were great, with quality of Hilton. Very good hotel. They got a sports bar showing premier league matches , so at midnight you could be watching the 2nd half, with the heat, beer and superb screens ! Its got gardens for romantic walks. Its got a hop on/ hop off truck that would take you around the hotel.... More 

Was this review helpful? Yes 1
Gold Coast
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 13, 2011

The hilton was amazing, exceptionally clean and the service was impecable. Location is good on the beach but not much goes on in karon beach, there is much more to do in Patong. Hotel grounds were always tidy and the pools are great. The staff are friendly and will assist with anything you want, the spa.....wow. Prices are really reasonable... More 

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Sweden
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2011

We stayed for 9 nights, and it was just perfect. The staff were extremely proffessional, and at the same time personable. As a matter of fact, arter travelling 3 weeks in thailand the Hilton staff is the most friendly so far! We stayed at many hilton hotels, and sure this one isn't brand new, but all in all it's one... More 

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Hotel Review Summarization

What travelers say

  • Room service(5)
  • Very good(5)
  • Very friendly(4)
  • Thai restaurant(4)
  • Lotus wing(3)
  • Ocean views(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,609 photos of this hotel

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Pool/beach area (32)
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Room/suite (24)
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