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All 69 Karon hotels

Hilton Phuket Arcadia Resort & Spa

4.5 of 5 Resort   |   333 Patak Road, Karon, Phuket Town, Phuket 83100, Thailand
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80%
Ranked #16 of 69 hotels in Karon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Adrian B
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1,595 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Contributor
19 reviews 19 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just got back from here. We stayed 3 days in BKK and 10 days here. This hotel is lovely. Very clean. Breakfast rocks ! Pools are clean and the staff are lovely. Really loved this place and would go back tomorrow. This hotel is really secure too wifi is free in most areas like bars, lobby and round the pool... More

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Bangalore, India
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place far from the hoopla of Phuket and Bangla street. Located right opposite to the Karon beach this resort is quite a huge property and very beautiful. Ideal for want-to-relax travelers and family with kids. There are quite a few fine dining restaurants to select from inside the resort. But I would advice to go out and taste the... More

Was this review helpful? Yes 1
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear priyamukhi Thank you for your review following your recent stay. I am glad that you found us to be as a great resort with beautiful location where you can find space to relax and enjoy yourself on the beach which is opposite the hotel. If you are seeking the nightlife in the party town that is Patong it is... More

Gold Coast, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were extremely helpful and friendly. The breakfast was outstanding. The deal we got through a website for the junior suite room was really cheap as it was garden view, but it didn't cost very much to upgrade to a sea view room and we were given the top floor on request. Only complaint was both shower heads were... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Joshua G Thank you for writing a review following your stay at the hotel. I am glad to hear that you had a great experience during the stay with us. We are delighted to read your positive comments on our hotel offerings and the service of our team members. I have passed your comments with our entire resort team... More

Greater Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We have just spent a glorious 10 nights at the Hilton. We were humbled by the friendly staff, who made us feel very special ! The resort is very large and so we didn't feel cramped. Housekeeping was excellent. Our rooms were in the Andaman wing and had awesome view of the ocean. Loved cafe Cimo, went there every day... More

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Marisa G Thank you for taking the time to write a review following your recent stay. I am delighted to read that our team members made you feel so special during the stay and that you are willing to stay with us again. I am also happy to know that you found the offerings of hotel to your satisfaction.... More

Northamptonshire
2 reviews
5 of 5 stars Reviewed 1 week ago

Great holiday, good pools in a quiet location with good transportation. Staff all great and accommodation. Traditional with a lot of Chinese and Russian customers. Restaurant choices are amazing......

Was this review helpful? Yes
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Debbie H Thank you for writing a review following your stay at the hotel. I am delighted to hear that you had a great holiday with us and that you found the location, pools, service levels of team members and restaurants of the hotel to your satisfaction. We do hope to see you return soon as we look forward... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

The staff at Hilton Arcadia were just fantastic and made our family holiday perfect. This is a great resort with a beautiful setting and facilities. The breakfast selection is huge and the staff are warm and welcoming. (Billard table in games room should be free)

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Ernst G Thank you for taking the time to write a review of your stay. I am pleased to read that the service provided by our team members made your holiday a perfect and enjoyable experience. I am also glad to know that you were satisfied with resort ground, facilities, and breakfast. With regards to a charge of Billiard... More

1 review
5 of 5 stars Reviewed 1 week ago

I would recommend this hotel if you are looking for a place to relax with the closed ones away from the public crowd and beaches. Awesome property and beaches. Must try the dip and sip restaurant in the center of the pool.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear rishirajm Thank you for taking the time to write a review following your recent stay. I am very pleased to learn that you had a relaxing time and enjoyed overall of the stay with us. I am also happy that you would recommend our hotel to others. It is such a pleasure to receive such positive feedback We do... More

USA
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

For a resort this size in Phuket, the place was remarkably low-key, with a number of pools, water slide, and next to the ocean beach where a parasailer was occasionally spotted from time to time. If you're gold status or above, you get access to the lounge, which was a big plus and had plenty of great food. Tennis courts... More

Was this review helpful? Yes 2
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear MerryManUSA Thank you for writing a review following your stay at the hotel. I am happy to read your satisfaction with our hotel atmosphere, pool facilities, food selections at Panorama lounge as well as other offerings. I truly appreciate your compliments as feedback is always important as we review and improve our services and facilities in order to exceed... More

Edinburgh
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived after a long flight from London to BKK and via shuttle (Bangkok airlines - surprisingly good) to a wonderful reception - (Denis and Heejin Kim especially helpful during the stay). Junior Suite was of a very high standard. Although as a Gold HHonors member no upgrade remotely offered - even though plenty of space (out of season). Executive lounge... More

Was this review helpful? Yes 1
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Traveller027 Thank you for taking the time to write a review of your stay. I am delighted to read that you enjoyed your stay with us and you were overall happy with the facilities as well as services provided by our team members. Thank you for the encouraging feedback which I will be happy to share with our entire... More

Miami, Florida
Top Contributor
64 reviews 64 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

Avoid staying in this place if you think you will get the same Hilton experience that you find in most locations around the world. Don't even know where to start , the main restaurant has the worst breakfast ever, very poor quality and the service is the worst; we wanted ice in the oom and they were charging for it,... More

Was this review helpful? Yes 1
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear AlbertoMiami_Florida Thank you for taking the time to write a review of your stay. I was very sorry to hear that many aspects of your stay were not up to your expected level as a Hilton HHonors Diamond member. Please accept my sincere apologies for our shortfalls in many areas. However, I truly appreciate that you gave us opportunities... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(9)
  • Lotus wing(7)
  • Ocean views(6)
  • Room service(5)
  • Executive Lounge(5)
  • Thai restaurant(4)
  • Tuk Tuk(4)
  • Very friendly(4)
  • Patong Beach(3)

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket Town, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town > Karon
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Phuket Arcadia Resort & Spa 4.5*
Reservation Options:
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Also Known As:
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Hotel Karon
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Karon #8 Family Hotel in Karon #9 On the Beach Hotel in Karon #10 Spa Hotel in Karon #10 Top resorts Hotel in Karon #12 Romantic Hotel in Karon #12 Luxury Hotel in Karon
Hotel Class
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 
Number of rooms
671

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