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Hilton Phuket Arcadia Resort & Spa

#22 of 72 Hotels in Karon
Certificate of Excellence
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333 Patak Road, Karon, Phuket Town, Phuket 83100, Thailand
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1 room 1 guest
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Hilton Phuket Arcadia Resort & Spa
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Hilton Phuket Arcadia Resort & Spa
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2,058 Reviews from our TripAdvisor Community

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Traveler rating
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    693
    268
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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    (2058)
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Jamshedpur, India
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is located at a very good place. One side of the hotel is covered by hill and other side is sea. All the area is good panoramic view. Space for jogging, swimming and other activities are available. Clam and quite place for enjoyment.

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Staymonth=8
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We chose the Hilton because of previous experiences with the brand, and this resort lived up to our expectations. The room was spacious, with a dining table, recliner chair, ample wardrobes, and a comfy king-size bed that offers the usual Hilton choice of firm or soft pillows. The minibar had a range of goodies, including mosquito repellent! As its a... More 

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Batu Ferringhi, Malaysia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 7 nights at the Hilton Phuket. We had a spacious room with an enormous bathroom and fantastic views of the sea and the spectacular sunsets. All the staff were friendly and helpful. We enjoyed the extensive choice at breakfast and found loads of good local restaurants to eat at close by. The live music each night was... More 

Was this review helpful? Yes 1
Burnley
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Hilton as a Diamond member twice a year for the last 3 years. The service, quality of stay is maintained at the highest level. In a garden of 75 acres maintenance was continuous both in the rooms, walkways, lawns and trees, staff even volunteered to clean the beech across the road from the Hotel during... More 

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear GordonSonia, Thank you very much for taking the time to share your "Return holiday of 2015" experience subsequent to your recent visit to the Hilton Phuket Arcadia Resort & Spa. I am delighted to read that you found “The service, quality of stay is maintained at the highest level" and that you "Hope to be back early next year".... More 

Hong Kong
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hilton Phuket was the biggest and the most luxurious hotel in Phuket probably in the 80s and nothing has changed since then. The rooms are clean but very out of style. The breakfast is ok not great. The meeting rooms are very poorly maintained and mouldy. Unfortunately this is the hotel that is big enough for conferences. So there are... More 

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear itsalltim, Thank you for taking the time to provide feedback subsequent to your recent visit to the Hilton Phuket Arcadia Resort & Spa. While I was happy to note that you enjoyed your burger and the sport facility, your constructive feedback with respect to upgrading the meeting room facility is much appreciated. On a separate note, I am pleased... More 

Ahmedabad, India
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 3 nights and it was really an excellent stay there. The property is amazing, staff there is very sweet, ambiance, located in the lap of nature...Anyone planning to go Phukhet, must definitely experience the hospitality.

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Satyaps, Thank you for taking a moment of your time to share your compliments and recommendations subsequent to your recent stay at the Hilton Phuket Arcadia Resort & Spa. I was delighted that you found our resort to be “amazing” and our team to be “very sweet” and that you would be able to recommend to others as a... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

As along time costumer of Hilton I like to book there hotels on every place on the world but this one was bad surprise We book for this hotel for two night and from the moment we arrive everything was horrible. The welcome stuff the room was with a condom inside and full of ants on the bed every thing... More 

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Stav K, Thank you for taking a moment to provide your feedback after your recent visit. As we pride ourselves in meeting and exceeding our guests' expectations, we were terribly disappointed to find that we failed to ‘deliver’ upon our key commitment to you as our valued guest. I do understand however, that on your departure our Front Office... More 

Chennai
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights and we enjoyed every moment. The hotel is located close to Karon beach which is slightly isolated unlike Patong which has most of the hustle & bustle. But if you are not going to spend a lot of time in the hotel and enjoy some quiet, then this is the place to be. We... More 

Was this review helpful? Yes 1
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear NaturemanChennai, Thank you very much for taking the time to comment on your recent experience at the Hilton Phuket Arcadia Resort & Spa. I am happy to hear that you “enjoyed every moment” of your stay. NaturemanChennai, once again, thank you for your candid feedback. We look forward to being able to welcome you “home” as and when you... More 

hong kong, Hong Kong
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is very close to Karon beach with a beautiful garden, her facilities, such as swimming pool, fitness room and kids club, can entertain a wild range of tourists. Enjoy your days in Phuket. Housefly is other issue, which is found inside the restaurant. Hopefully, her management team should take serious manner on it.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Kwong Sang L, Thank you for taking a moment of your time to provide your “Beautiful garden” review relating to your recent stay at the Hilton Phuket Arcadia Resort & Spa. I would like to sincerely apologize for the inconvenience that you appear to have encountered with the ‘house fly’, but I was delighted that despite this incident you... More 

Kalibo, Philippines
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

It is a big hotel with several buildings, well kept garden,perfect Spa,jogging area around a lagoon, several pools(landscape of pools),several restaurants, Karon Beach is an enjoyable walk,accessible to Phuket town & Patong Beach & Kata beach.Symbol of the hotel are peacocks roaming around.Even if there are groups for conferences one wouldn't even find disturb because there is always a private... More 

Was this review helpful? Yes
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Mylvin G, Thank you for taking the time to provide your detailed and gracious, "Best hotel to unwind" comments about your recent stay at the Hilton Phuket Arcadia Resort & Spa. I really enjoyed reading through your insightful description of our resort offering, coupled with the surrounding activities and pleasures to be enjoyed. I am delighted that you captured... More 

Hotel Review Summarization

What travelers say

  • Room service(5)
  • Very good(5)
  • Very friendly(4)
  • Thai restaurant(4)
  • Lotus wing(3)
  • Ocean views(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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