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Hilton Phuket Arcadia Resort & Spa

#21 of 72 Hotels in Karon
Certificate of Excellence
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333 Patak Road, Karon, Phuket Town, Phuket 83100, Thailand
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Hilton Phuket Arcadia Resort & Spa
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Hilton Phuket Arcadia Resort & Spa
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1,866 reviews from our community

Traveler rating
    864
    629
    241
    90
    42
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506
739
68
120
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
Date | Rating
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  • Chinese (Simplified) first
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  • Thai first
  • Turkish first
  • Any
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  • All months
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  • Mar-May only
    (456)
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    (407)
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    (459)
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Canberra, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

I was pleased at check in when there was a mix up with room availability so we had a room upgrade to a junior suite. Unfortunately this was about the highlight of our stay. This was our 6th trip to Phuket and we chose this hotel based on location and having walked past previously to see the beautifully kept grounds.... More 

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Crete, Greece
Top Contributor
60 reviews 60 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived at the Hilton Phuket after 17 fabulous days in Patong. We were impressed by the size of the resort and the beauty of the tropical gardens. It took us a while to check in, all front desk counters were busy, although it was after 2pm. we had to wait like 10-15 minutes. If you are in Phuket for... More 

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay close to the beach the view is beautiful the property lush and green gorgeous flowers everywhere. The facilities pool slide our children really enjoyed. Buffet breakfast only disappointment not what we expected for the Hilton. Clean in all areas lacks personality with the people used to that thai hospitality when we stay in Thailand found it... More 

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Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at a deluxe room with seaview at Andaman Wing. Below are our comments:- 1) Room: The furniture & renovation look a bit dated, but we had a great stay! The room was clean & we enjoyed viewing the nice sunset of Andaman Sea from our room. The toiletries provided were good, especially the body lotion. The bed was... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We spent 4 nights at Hilton in Phuket and our vacation was just perfect! The hotel was calm and clean. The pools, the views and the restaurants are one of their kinds. Staff was welcoming and professional. We would surely come back! Amazing Memories!

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Ahmedabad
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had been for a vacation and stayed for 3 nights in this property. Awesome Property for Vacation. Litter far from proper town but it was worth. The only difficulty was the Indian Food. Staff were really helpful.

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Istanbul
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After having bad experience in an other Hotel we stayed in Hilton Arcadia. It is on great location. If you want to go to the beach , it is only a minute walk from the gate of the Hotel. "In Phuket most of the Hotels doesn't have their beach right by the Hotel they call it National Park aira. "... More 

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago NEW

The management of the hotel has recently changed. The General Manager down to the Reservation Manager and Assistance Reservation Manager have all ensured the stay at the hotel is at the highest level. As a HH Diamond member the VIP treatment was evident at the Hilton Arcadia Phuket as more than any other Hilton that I have stayed at. A... More 

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

Arrived hotel, a guard from entrance greated with big smile that a warm welcome started as well as services in the lobby are all excellent. Check-in staff was friendly and flexible to make our stay enjoyable. House Keeping serivce is top notch, great job on room cleaning and bed is what you hope to get after long journey and made... More 

Review collected in partnership with Hilton Hotels & Resorts

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Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a fantastic week at Hilton Phuket Arcadia Resort & Spa. The green area around the hotel is marvelous and it's been very well taken care of. As for food, we were not impressed by breakfast - no fresh juice at all, variety is poor, though there are a few promotions within the hotel like oysters in the lobby... More 

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Hotel Review Summarization

What travelers say

  • Very good(7)
  • Lotus wing(5)
  • Room service(5)
  • Very friendly(4)
  • Thai restaurant(4)
  • Tuk Tuk(3)
  • Ocean views(3)
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