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Centara Grand Beach Resort Phuket

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683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket Town, Phuket 83100, Thailand
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1 room 1 guest
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Centara Grand Beach Resort Phuket
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1,588 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (502)
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  • All months
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There are newer reviews for Centara Grand Beach Resort Phuket
See the most recent reviews
Hong Kong, China
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed February 16, 2014

After finally getting through Phuket immigration we were met by our pre arranged taxi from the hotel. He was very courteous, telling us how much longer we had to go and dishing out bottles of water - very welcome after being in the unairconditioned immigration hall! When we got to the hotel we were given welcome drinks whilst we checked... More 

Was this review helpful? Yes 5
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear pinkchampagne07, Thank you for sharing your thoughts on Trip Advisor. Pleasing to read you found the "view from the room was beautiful and the sunset amazing". Pleasing also to note that you "ate breakfast in the restaurant each day, sitting outside. The choice was great and catered for all nationalities" Iam sorry to read that your legs were bruised... More 

Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 15, 2014

We stayed in this hotel in Dec last year.we love the various type pools -slides, wave pool. It is located abit far from kata area it took us about 25 mins walk to kata. Beach is just a stone throw away with a number of sunbeds provided by hotel.

Was this review helpful? Yes 1
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Andrew 4666, Thank your staying at Centara Grand Beach Resort Phuket and for providing feedback on your stay. I am pleased to read that you liked the various pools and the slides. Our hotel is located in a quiet and tranquil area just outside Karon and near Patong, if guests would like to visit a larger city with a... More 

Melbourne, Australia
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 12, 2014

Stayed late January 2014 and loved it. 2 families with 3 teenage kids and 10 year old. Such a beautiful location right on the beach which is just picturesque especially watching the sunset. Found the staff very friendly especially reception always happy to help with any enquiry. Loved the relaxing lazy river. Teenage boys & my husband loved jumping off... More 

Was this review helpful? Yes 2
GMCPBR, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee GoranYag70 Thanks for taking the time to provide a review from your recent stay and trust you and the family had a pleasant journey back home to Melbourne . Great to read how much enjoyment you and your family experienced during your time with us and especially about the lazy river, jumping station, Cove Restaurant breakfast and the meals... More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 8, 2014

We stayed at this resort directly after staying at the Dusit Thani Laguna Resort, also in Phuket. Both were rated as 5 star resorts & both were absolute beach front with impressive sea views from most rooms. We had mixed feelings with Grand Centara. Upon arrival the reception / foyer was crowded, no air conditioning & we had to wait... More 

Was this review helpful? Yes 1
GMCPBR, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Bryan J, Thanks for your review and it was a pleasure meeting you during your stay with us. As mention first time, I am truly sorry to hear about the first 24 hours of your stay but was happy to hear that you and your family enjoyed the remaining part of the stay with us. Thank you for the... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 3, 2014

We stayed 3 nights at Centara Grand. Arrived at 10:00 am and had to wait until 3:00 for our room. This was really incovenient however we were allowed to change in the gym and use the pool until it was ready. Rooms were clean, we had an ocean view room as the pool view were noisy from the guests all... More 

Was this review helpful? Yes 2
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Hydgreek, Thanks for taking the time to provide a review for Trip Advisor readers. You made so many great comments about the best Italian food, great pools and how much your 7 year old loved our facilities etc. I am sorry your room wasnt ready on arrival however guests are permitted a 12pm check out that sometimes makes it... More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 2, 2014

Myself and my boyfriend been coming to Centara on begin of March. I'spent lots of time of searching the best hotel for us because this going to be our first trip so far. Reading all the comments positive and negative I think I choose the right hotel for us. I really cannot wait to visit Centara in March !!

Was this review helpful? Yes 1
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Klaudia S, Thank you for selecting Centara Grand Phuket Beach Resort for your next vacation. Enjoy your stay! Darren More 

Melbourne, Australia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 2, 2014

Here's where you would love to go with kids or early teenagers where everyones needs are accommodated. checking in was the only hiccup! We were duck shoved to some back end of the hotel when we had booked ocean facing rooms. We did sort it out after some fussing, not what you want when travelling. However the location and resort... More 

Was this review helpful? Yes 1
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear gogo2014, thank you for taking the time to provide a review from your recent stay. Im pleased to read that 'hiccup' you experienced was quickly rectified with a change in room with the right location and view for you and your family. Hope to welcome you back soon. Darren More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 29, 2014

My wife and I along with our 8yo son spent 9 days here and thoroughly enjoyed our stay. Nice clean room and cleaned daily, clean pleasant grounds and good facilities especially the twin slides where our son spent the majority of his time. The lifeguards were very pleasant and friendly and really looked after the children. It is walking distance... More 

Was this review helpful? Yes 2
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Richard Z, Thanks for taking the time to provide a review from your recent stay. Great to read how much enjoyment you and your family experienced during your time with us. See you next time Darren More 

Plymouth, United Kingdom
Level Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed January 27, 2014

We have just stayed here for 3 nights as part of a 3 week holiday across Thailand and then Kuala Lumpur. This is the 3rd Centara Hotel of our trip and I have reviewed all of them so take a look if that's helpful to you. This one was our least favourite but I think that's because we had come... More 

Was this review helpful? Yes 2
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Tanz W, Thanks for taking the time to provide a few comments for TA readers. Great to read you have stayed with us at Centara 3 times. Good point about everyone is looking for something different and I appreciate Phuket isnt for everyone. Sorry to read the local taxi service was not being straight up front with you however... More 

A TripAdvisor Member
5 of 5 stars Reviewed January 26, 2014

Wow was blown away by the resort. After arriving from Singapore and with two tired kids in tow we were wrapped with the efficient check in and buggy to our room. Stayed in room 214 with our own private plunge pool and would highly recommend paying a bit extra for this. Staff were very kind and helpful especially Nut who... More 

Was this review helpful? Yes 2
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Trip Advisor member, Great to read you found your stay "Amazing" and we will pass on your kind comments to the team! Safe Travels Darren More 

Hotel Review Summarization

What travelers say

  • Lazy river(69)
  • Water slide(10)
  • Very good(10)
  • Tuk Tuk(8)
  • Kid Club(8)
  • Star hotel(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (21)

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