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Centara Grand Beach Resort Phuket

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683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket Town, Phuket 83100, Thailand
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Free Buffet Breakfast
Best prices for: 1 room 1 guest
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Centara Grand Beach Resort Phuket
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Centara Grand Beach Resort Phuket
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1,374 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Centara Grand Beach Resort Phuket
See the most recent reviews
Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 9, 2013

Just arrived back today after a 2 week stay here and I have a serious case of the blues! It was amazing from start to finish. The hotel is absolutely beautiful, makes a great first impression as soon as you arrive. Our room was a deluxe spa room and it was great, top floor with a wonderful view. Before coming... More 

Was this review helpful? Yes
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear elenikins Thank you very much for your great feedback on the recent stay with us. We all are filled with joy in reading that you enjoyed your stay from the start to finish including water facilities, especially the great Andaman sea view on the top floor of your Spa Deluxe Ocean Facing room. Again, thank you for highlighting the... More 

petaling jaya
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 5, 2013

We were excited to try this hotel for our wedding anniversary getaway and we really enjoyed it although it was just mere couple of nights there. Bummer huh! Stayed on 29-31/5/2013. We had the deluxe room with 2 queen sized beds. Room is spacious and we had no trouble stowing our big luggage plus a double stroller. View from our... More 

Was this review helpful? Yes 1
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear hidayahshafiz We would like to congratulate you both once more on your wedding anniversary! We are so glad you have chosen Centara Grand Beach Resort Phuket for this special occasion. Thank you for your feedback in regards to the food at the restaurant, I have made it a point to the chefs accordingly. We hope to have a chance... More 

Hyderabad, Andhra Pradesh, India
Top Contributor
81 reviews 81 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 5, 2013

We stayed here for four days and it was amazing. The pool was great - kids could jump off a mini cliff, ride the slides and take part in the wonderful kids' activity club on the premise. The spa was wonderful! We had the mother - daughter spa deal and it was so relaxing, in fact my daughter slept during... More 

Was this review helpful? Yes
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Bhavna S Thank you very much for your kind review. It is always a pleasure to read how our guests have enjoyed their stay with us at Centara Grand Beach Resort Phuket. Thank you for the highlights of our services and facilities. We all look forward to welcoming you back in any occasion of your next visit to Phuket.... More 

Christchurch, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2013

My wife and I spent 6 fantastic nights at this beautiful resort. The first thing that struck us was the friendliness and professionalism of the staff. From the pick up at the airport to the welcome at reception through to the knowledgeable and experienced teams in the various restaurants, all absolutely brilliant. Mare is a top class modern Italian restaurant... More 

Was this review helpful? Yes 1
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Edward D We are extremely happy to read that your have enjoyed your recently stay with us. Thank you for posting this kind review, your comments have been shared with the entire team. We really look forward to opportunity to welcoming you back to Centara Grand Beach Resort Phuket. Warm regards Fongfa Eadjongdee Quality Manager More 

Noida, India
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 31, 2013

we stayed for 5 nights from 21 may to 26 may with 2 kids 9 and 11 in the grand premium spa delux room. first day their was a major power cut in south of Thailand and we spent hours in a hot rooms and hours in pitch darkness as even the lights in our room failed and I was... More 

Was this review helpful? Yes 3
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear vpcare Thank you for your review. We are pleased that you enjoyed our facilities, the pools and were met by polite team members. We sincerely apologise for the inconvenience and uncomfortable experience you and other guests endured during the recent power cut and water shortage incidents and for the maintenance problems you faced. Our emergency power supply is designed... More 

Hong Kong
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 31, 2013

Just returned from a short trip to Phuket. After staying in Centara Grand Mirage in Pattaya twice and viewing the reviews, I made the choice of staying in Centara Grand Beach Resort Phuket. The deluxe room is quite spacious with two queen beds. There are 3 adults in my family. We did not ask for an extra bed. All the... More 

Was this review helpful? Yes
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear TWHK What a great pleasure to read your review. Thank you very much for sharing the beauty of Centara Grand Beach Resort Phuket. You have beautifully described our unique facilities and services. We very much appreciate your feedback and really look forward to welcome you back for another memorable stay. Warm regards Fongfa Eadjongdee Quality Manager More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2013

We stayed at this hotel in the beginning of March. The hotel is beautifully located on the Karon beach. Rooms were nice (we had deluxe ocean facing). Spent our time by the adult pool - no kids there (to those complaining about kids). Breakfast was great, we loved to seat outside - almost facing the ocean (you can't see it... More 

Was this review helpful? Yes 1
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear 95KetutSan We are so glad to hear how much you enjoyed your recently stay with us. Centara Grand Beach Resort Phuket is a classic Sino-Portuguese style and is set in a landscaped water park with a lazy river and four swimming pools that appeal to guests of all ages. Thank you for your review and hope to welcome you... More 

Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

I must admit after reading a few reviews we were sightly worried about what we might be walking into. Well we could not find a single fault, and totally disagree with what some of the reviews said. Yes when we were there we did not have water for our whole last day, but the hotel were trying very hard and... More 

Was this review helpful? Yes 3
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Rachelle F We enjoy reading that we have once more successfully catered to our guest’s needs during your stay at Centara Grand Beach Resort Phuket. Thank you very much for choosing us as your first place to stay in Phuket and to share this kind review on here. Besides relaxing on the beach, we provide superb facilities including four... More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2013

My family and I used this resort from 12 May to 19 May 2013 and we were never disappointed. Their kids club facility, pools, restaurants, rooms are so good and worth the money. We only had a small water leak problem on the second day of our stay, as it can happen even at your own house, but was sorted... More 

Was this review helpful? Yes 1
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Kelepile Thank you for your kind feedback. We are delighted to know that the recently stay with your family was excellent. We hope to welcome you and your loved ones back to Centara Grand Beach Resort Phuket in the near future. Warm regards Fongfa Eadjongdee Quality Manager More 

Perth, Australia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 27, 2013

We had a great week at the Centara Grand but it wasn't great value and is definitely not 5 star. the pools are really great and the kids loved them, especially the waterslides and the lazy river. The hotel is very dated and in need of refurbishment. The plunge pool on the balcony was nice and the outside terrace area... More 

Was this review helpful? Yes 4
Centara_Grand_Karon, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Louise S We are extremely pleased to hear that you enjoyed your week’s holiday, particularly the Kids’ Club and pool facilities. We do try to ensure that our prices are commensurate with other similar hotels in order to provide value for money. It is accepted that some of our facilities require renovation, having suffered from the effects of being... More 

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