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All 73 Karon hotels

Centara Grand Beach Resort Phuket

5.0 of 5 Hotel   |   683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket Town, Phuket 83100, Thailand
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Ranked #14 of 73 Hotels in Karon
A recent review
5 of 5 stars Reviewed October 2, 2012
Kristina L Manchester, United Kingdom
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1,133 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Centara Grand Beach Resort Phuket
See the most recent reviews
Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 4, 2012

Having come from a wonderful 5 star resort in Laguna, north Phuket, we were expecting a similar experience at Centara Grand. Location of Centara Grand on the beach is fantastic however you will require transportation to local shops and restaurants. The hotel did try and accomodate the fact that they could not put our three children and us in adjoining... More

Was this review helpful? Yes 3
fongfa, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Janine B Thank you for staying with us and taking the time to place a review. Regarding this review we find that it is necessary to clarify some incorrect facts you have mentioned. Refer to the transportation you may require to go to local shops and restaurants, we do have a taxi counter at the hotel lobby for your... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 3, 2012

What a disaster this holiday was in every way. From the moment we arrived it took nearly an hour to finally sort out a room. We have 3 kids and there a no interconnecting rooms and these people offered us a room 3 doors away from our kids. Then second offer was our children in a completely separate building. Then... More

Was this review helpful? Yes 5
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

It is unfortunate that you were required to wait for your room and did not receive your preferred room allocation. Interconnecting rooms are limited and our booking information clearly states that such requests cannot be guaranteed. Our rooms are furnished with either double beds or king size beds, on request we can add a single extra bed. The gastro virus... More

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 2, 2012

Me and my husband stayed here for 2 weeks B&B in September 2012. It was our first time to Thailand. When we booked we decided to pay a little extra and get a premium deluxe ocean facing room. We were not disappointed! The room was modernly decorated, nice and spacious with a very large and luxurious bathroom. It had a... More

Was this review helpful? Yes 7
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Should you seek for a job in Phuket, I would want to offer you the position of President of Sales for our resort. Thank you so much for telling the truth about our resort to the world. Warm regards, Denis More

Brisbane
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 1, 2012

We have just returned from a 10day stay at Centara Grand Beach Resort. We were travelling with a group of 5 families - all have 2 adults, 2 children. From the moment we arrived, the staff went out of their way to help where ever they could. We all had duluxe pool suites, which had 2 double beds, huge bathroom... More

Was this review helpful? Yes 2
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Thank you for staying with us and for the great review highlighting the quality of our staff and food in particular Please let me know the time you would want o come back as I would make effort to meet personally. Warm regards, Denis More

Sydney, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 1, 2012

We are a group of 8 returning from 10 nights at Centara, with a mixed start but ending with a fantastic holiday! Centara Grand can't be beaten if you have children. The pools, the lazy river with the water slides and 4m high rock jumping kept everyone (including parents!) amused. Fabulous life guards were on duty the whole time and... More

Was this review helpful? Yes 1
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Thank you for returning to our resort for your holiday and for taking the time to write a review. We are delighted to read all the positive comments on the facilities and most importantly on the staff being wonderful. We found a way to get rid of this virus in fogging our resort regularly with a special product killing the... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 1, 2012 via mobile

Waiting in the foyer looking back on our stay I will give the positives first the room was great a pool villa, however on the last night they didn't make up any beds for the children. The resort pool and lazy river was good too. Now for the down side, as you probably are aware the hotel is really not... More

Was this review helpful? Yes 1
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

There are better hotels in Thailand but surely not at the price you paid and the location on one of the best beach of South East Asia. Thank you for staying with us and for your positive comments on the great pool, lazy river. On the less positive, I can count 5 restaurants at walking distance from the hotel and... More

Gold Coast
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2012

We stayed here in April 2012. Although we arrived ahead of our check-in time we were made to feel immediately welcomed. A tour of the the grounds in the golf cart showed us where everything the resort had to offer. The front desk kindly got us into our room early but we had already found the pool so had started... More

Was this review helpful? Yes 1
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Thank you so much for review and praise. Could we organize your first wedding anniversary? We would really like to see you back and pamper you again. Warm regards, Denis More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2012

Excellent Resort. Our family holiday to Thailand was such an experience, mainly due to the Centara Grand Beach Resort at Karon Phuket. This hotel has it all, the food is fantastic. well priced and would satisfy even the saviest foodies. The pool for Adults and kids were exceptional, the slides are an all day child minder, and also good for... More

Was this review helpful? Yes 1
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Thank you very much for your review and all the great comment you made. The one on the food and the quality staff is particularly appreciated. See you back soon. Warm regards, Denis More

Melbourne, Victoria, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2012

We have recently returned from Thailand and stayed at Centara Grand Beach Resort. We loved it here - and will definately stay at this resort again. The resort itself is beautiful and the swimming pools are fantastic. The staff at the resort were friendly and obliging. We had the buffet breakfast each morning and it was sensational. The kids club... More

Was this review helpful? Yes 2
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

We are so happy that your family enjoyed your holiday here recently, thank you for staying with us and your great review. We are looking forward to welcoming you back. Warm regards, Denis More

Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 29, 2012

if you wants to be in Phucket so i advise you to stay on Karon beacuse of the karon is closest the patong center with one cheap tuk tuk and you will be in quiet when you stayin karon. the good choice is centar hotel. the room is so good and big.the building 8 and 9 is also bettter than... More

Was this review helpful? Yes 1
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

We appreciated your patronage, your review and the 8 good comments. I am committed to rectify the let down of our Italian restaurant, It won’t take long. See you here again, Warm regards, Denis More

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Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket Town, Phuket 83100, Thailand
Location: Thailand > Phuket > Phuket Town > Karon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon

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