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Centara Grand Beach Resort Phuket

#27 of 128 Hotels in Karon
Certificate of Excellence
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683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
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1 room 1 adult
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Centara Grand Beach Resort Phuket
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1,829 Reviews from our TripAdvisor Community

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There are newer reviews for Centara Grand Beach Resort Phuket
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Honolu
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 24, 2014 via mobile

if you're looking for a place to "get away from it all", this is the place to stay. Beautiful grounds and great staff. It is a resort, so expect to pay resort prices at the restaurants and lounges. We were here during the rainy season, so the beach wasn't crowded, but it did rain every day. It's to far to... More 

Helpful?
1 Thank Moana H
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Moana H, Greetings from Centara Grand Beach Resort Phuket! Thank you for choosing to stay at our resort and for providing a review. We are pleased to read that you enjoyed your stay. Hopefully we can welcome you back in the future. Kind regards, Martin More 

Tehran, Iran
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed September 24, 2014

I would never forget such an amazing place. At first, when we get there, i was disappointed by the small lobby. It was dark and I could not see the hotel as a whole. But when in I woke up in the morning.......WOOWW! The view is great. The hotel environment was amazing. staff were nice and polite and helpful. Everything... More 

Helpful?
2 Thank Shagha
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Shagha, Thank you for staying at Centara Grand Beach Resort Phuket and for taking the time to share your holiday experience. We are delighted to read that you enjoyed your holiday. It is great to hear that our staff are nice, polite and helpful. I will be sure to share your feedback with Mathew and the team. I hope... More 

Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 23, 2014 via mobile

We stayed in Sept 2014 and have two kids aged 8 & 6 years. Check in was a little slow I think due to the renovations of the lobby but not such a big deal. Our room was 136 and located in a block close to the original lobby. We lost power 3 times in the room so asked to... More 

Helpful?
1 Thank Zoe P
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Zoe P, Greetings from Centara Grand Beach Resort Phuket. Thank you for staying with us and for providing a review. We are pleased to read that you found the breakfast and the pools great, the spa amazing and that the staff and the location were lovely. I am glad you enjoyed the free shuttle service to Patong and Karon... More 

2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 23, 2014

Best Thailand experience we have had so far! Amazing service amazing facility everything was just great. I was heavily pregnant our flight came in early in their morning they looked after me so well, the boys at the swim up pool were funny and very helpful at making my other half drunk haha, Thank you for the good time.

Helpful?
1 Thank Simone888888
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Simone888888, Thank you for sharing a lovely review of your holiday experience. We are delighted to read that the service was amazing and that you had a good time. Hopefully we will be able to welcome you back at Centara Grand Beach Resort Phuket in the near future. Warm regards, Martin More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 22, 2014

We checked in on the 13th of September this year and all went well with the process with the exception of the deposit. Steep deposit required that doesn't come close to the amount of money you're going to spend at the hotel. On top of that, if you leave a cash deposit it will be returned to you in Thai... More 

Helpful?
2 Thank Patty M
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Patty M, Thank you for staying at our resort and for taking the time to provide a review. We are pleased to read that you enjoyed the pools and the buffets. The Baht Bonanza does give you free spending money. Deposit a chosen amount of money and Centara will give you a further amount to spend. If you deposit... More 

Middlesbrough, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 22, 2014 via mobile

Spent two lovely, relaxing weeks at this gorgeous hotel which is situated right on the north end of Karon beach. Set in gorgeous grounds, every room has an ocean view which is delightful. The rooms are very spacious, clean and comfortable with quality bedding, power shower, dressing gowns and slippers etc. The pool area is lovely but we preferred to... More 

Helpful?
4 Thank lorna d
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear lorna d, Thank you for sharing your review. I am delighted to read that you enjoyed the location, the food and that your stay was a wonderful holiday experience. Hopefully we can welcome you back at Centara Grand Beach Resort Phuket in the near future. Warm regards, Martin More 

Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 19, 2014

Its with great disappointment that I must write this review but as many people use Trip Advisor for a source of travel information, what must be done, must be done. On 20th July this year (2014) my husband and I check in for what was supposed to be 9 relaxing nights. Unfortunately what we got was almost the opposite. Night... More 

Helpful?
2 Thank Marg C
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Marg C, I am sorry for the issues you encountered during your stay with us. As you will recall, our Front Office management did work exceptionally hard to find you the right room as well as address any of the issues you found with each room, even upgrading your room to a Deluxe Pool Suite. Your request for a... More 

Sydney, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

We spent seven nights at this lovely hotel. We were given a beautiful room with ocean views as well as views over the pool. The staff were very friendly and always helpful. Even though the lobby was undergoing renovations we did not gave any problems with check in or out. Daniel was full of useful information on our arrival and... More 

Helpful?
1 Thank 26Paulam63
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee 26Paulam63, Thank you very much for choosing to stay at Centara Grand Beach Resort Phuket and for taking the time to share your review. We are delighted to read that your week at our resort was perfect. I am glad you found our staff to be friendly and helpful during your stay and that Daniel provided useful information. I... More 

Sandy, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 14, 2014

This was our first trip to Phuket as we usually go to Pattaya or Bangkok. Having been to the Grand Centara Mirage in Pattaya on two previous occasions, I though that resort would be hard to beat. However, the location of the Phuket resort and it's appearance are both absolutely stunning! As you would in expect in Thailand, the staff... More 

Helpful?
3 Thank Mark O
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Mark O, Thank you for staying at Centara Grand Beach Resort Phuket and for taking the time to share your holiday experience. We are pleased to hear that the food and drink at our resort was excellent. I agree that utilising Our Baht Bonanza is a good idea as it provides you with additional free spending money. We are... More 

Singapore, Singapore
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 12, 2014 via mobile

Very nice and big resort. We stayed in block 9 with great ocean view. Hotel has direct beach access. Lobby is undergoing renovation during our stay on 9th September to 11th September. Check in and out was very slow as it was moved to the ballroom. We called and waited 30mins for buggy to help with luggages. My friends enjoyed... More 

Helpful?
2 Thank hongwan
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee hongwan, Thank you for sharing your feedback. We are very pleased to hear that you enjoyed your stay with us, in particular the pool facilities and the ocean view. I apologise for the inconvenience when it comes to checking in and checking out. I hope we can welcome you back in the future. Kind regards, Martin More 

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