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Centara Grand Beach Resort Phuket

#27 of 128 Hotels in Karon
Certificate of Excellence
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683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
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Free Wi-Fi
1 room 1 adult
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Centara Grand Beach Resort Phuket
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1,836 Reviews from our TripAdvisor Community

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There are newer reviews for Centara Grand Beach Resort Phuket
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London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel site is very close to local Karon shopping Mall, quiet and relaxing, very close to beach. All staff are welcoming and service with a smile. 4 people i recommend, who made our stay at Centara Grand very relaxing and attention given to us. Ma Ro Pee - Cleaner He is a very responsible individual who shows absolute dedication... More 

Helpful?
3 Thank Maruk M
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Maruk M, Thank you very much staying at our resort and for taking the time to share your feedback here on TripAdvisor. Your comments are very much appreciated and we will follow up on your points for improvement. The staff members you mention will be recognized. We hope to have the chance to welcome you back again. Kind regards,... More 

Melbourne, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a massive hotel with a large pool also has a adults only pool as there are a lot of kids & kids club . The rooms were very spacious with all amenities & walk in shower and bath tub , separate toilet . Good size balcony with 2 large chairs to enjoy the view if your beach side .... More 

Helpful?
1 Thank Janine D
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Janine D, Thank you for providing a review of your stay at our resort. We are pleased to receive your feedback and note that the bed was hard. Please note that our room maids can put mattress topper on the bed to make it softer. Hopefully we can welcome you back again in the future. Kind regards, Martin More 

beijing
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They were 2 families with several kids. They were given adjoining rooms with their own pool. The beach her is awesome. Staff are great. I visited the cafe and the coffee was really good. This is a great family resort

Helpful?
1 Thank namhal
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear namhal, Many thanks for sharing a review of your visit. We appreciate your feedback and it is nice to hear that the coffee was good. We hope to see you back again soon. Kind regards, Martin More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 10 nights before going to Bangkok. The location has got to be the best in Karon situated right at the end of the beach it's like having a private beach all of your own. The rooms are fantastic we had one overlooking the main pool and the beach. The cleaners are brilliant and really helpful. The... More 

Helpful?
2 Thank John B
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear John, Many thanks for sharing a lovely review of your stay here at Centara Grand Beach Resort Phuket. It is a great delight to read that your room was fantastic and that the maids looked well after you. Thank you also for your feedback on the Cove restaurant. I will address your experience with our Food & Beverage Manager.... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Having read all the reviews I notice Darren seems to answer them all in a non comital way so here goes - Hi Darren we checked in to the hotel on Dec 26th with our close family friends and lucky for the hotel we all have s great sense of humor Start with the good points the location is great... More 

Helpful?
2 Thank shazzag18
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Guest , Thank you for taking the time to complete an online review. All feedback is appreciated and reviewed in detail. All necessary actions will be taken including training and coaching. Wishing you safe travels and a wonderful year ahead. Kind Regards Darren More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great resort for family! Staff were excellent! My kids enjoyed the stay very much. Some mosquito problems but what can you do with nature? I would rather get bitten by mosquito than get poisoned by over sprayed mosquito repellent. Very nice location on Karon beach, best beach in Karon not crowded, felt like private beach even though its not. Overall... More 

Helpful?
2 Thank Marka S
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Marka S, Thank you for choosing to stay here at Centara Grand Beach Resort Phuket and for sharing a review here on TripAdvisor. We are delighted that you and your family had an enjoyable time with us and that the team took good care of you. Hopefully we can welcome you back again in the not too distant future.... More 

Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is beautiful with very nice locations. We were here only 3 days and we were very surprised when we first came because of girl from Carpe Diem Entertainment. She knew russian language and she talked us and help us with communication on reception. Employers on receptions didn't know russian language. We were also surprised when we saw lot of... More 

Helpful?
1 Thank Olga V
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Olga V, Greetings from Centara Grand Beach Resort Phuket. Thank you for sharing your experience here on TripAdvisor. Kind regards, Martin More 

San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located centrally, friendly staff, and spacious rooms. Our questions were answered promptly and the rooms were fantastic. Location is right of of Sukhumvit which makes the Nana BTS Stop a 4 minute walk from hotel.

Helpful?
2 Thank ig100941
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear ig100941, Many thanks for sharing your feedback here on TripAdvisor. We are pleased to note that your stay was a pleasant experience. Hopefully can welcome you back soon. Safe travels, Martin More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel with the very best staff in the world. Cape Diem entertainment staff were very very good. Food choices were excellent too. You could not possibly go wrong with spending part of your life in the company of Centara Grand Beach hotel and staff.

Helpful?
1 Thank Mik A
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Mik A, Thank you for sharing a review of your stay at Centara Grand Beach Resort Phuket. We are pleased to receive your feedback and happy to note your comments in particular that the entertainment staff were very good. Hopefully we can welcome you back soon. Kind regards, Martin More 

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