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Phuket Heritage Hotel

3.0 of 5 558 / 6 Patak Road, Karon, Phuket Town, Phuket 83100, Thailand
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77 reviews from our community

Traveler rating
    15
    26
    16
    8
    12
See reviews for
10
23
6
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • Russian first
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    (77)
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    (28)
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    (11)
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    (21)
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    (17)
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There are newer reviews for Phuket Heritage Hotel
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Alborg
Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 8, 2013

I have stayed in Karon Beach 3 nights and it was one of my favorite trip ever. I found Phuket heritage Hotel by a friend recommendation which was a great value of what we were looking for. My girlfriend and I really like the atmosphere. It was surprised to meet with Turkish Manager who was very friendly and helpful on... More 

Was this review helpful? Yes 3
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 5, 2013

I was very disappointed when I arrived as it looked nothing like the photos online. There are not elevators to help get luggage to rooms, luckily we were only up one flight of stairs. The room was very small and basic, and there was a dead cockroach in the bathroom. Our room was right next to the highway and we... More 

Was this review helpful? Yes 2
Beijing
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 25, 2013

I've stayed at Phuket Heritage at January. Room, bath, bed - everything was quite good. No problems. Housekeeping was nice and timely. 2 minutes from the beach and a 7-11 next-door was a big plus. But every morning I've seen a lot of guests complaining at the lobby on a very different problems. Russian-speaking manager was very rude and unfriendly.... More 

Was this review helpful? Yes 2
Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2013

when we arrived the hotel had overbooked so we had to stay in anouther hotel , upon arrival back the next day we were asked to wait 15 minuits before we could go to our room so they could show our room to some buisness people , this turned into over 90 minuits and after many times of asking we... More 

Was this review helpful? Yes 3
Brisbane, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 24, 2013

I travel overseas twice a year and this was the worst hotel I have ever had the misfortune to stay at. The hotel only caters for Russians, all signs, menus etc are in Russian. No lifts so you have to cart your cases up three flights of stairs - staff unwilling to help, room very ordinary and bathroom was gross... More 

Was this review helpful? Yes 2
Indore, India
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2012

A nice hotel but deluxe spa room is a STRICT NO NO for family...it is a couples rooms.Room are clean and big but this one foreign lady at the reception never smiled for some reason...Breakfast was amazing with everything you need.Right next to karon beach but had to walk a distance of nearly 200 meters to my room which was... More 

Was this review helpful? Yes 3
San Francisco, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 1, 2012

Unfortunately, we were re-booked at this hotel after our original hotel cancelled our reservation due to facility issues. Luckily we only had to stay at the Phuket Heritage Hotel for 1 night. The Deluxe Spa room configurations were weird. The bed was in the middle of the rooom and bathroom sink was at the head of the bed. The bathroom... More 

Was this review helpful? Yes 1
Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 28, 2011 via mobile

Dated, basic hotel with no frills. Nice pool, good buffet style breakfast. Clean room, TV was old with very poor reception. 5 minute walk to the beach, many restaurants within walking distance.

Was this review helpful? Yes 1
London
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 26, 2011

We stayed 2 nights there. The room was not clean (towels are filthy), facing to the busy road and it kept me awake all night. Tuk tuks kept going by playing loud music, mosquitos in the room. The swimming pool didn't look clean so we didn't use it. When we came back from dinner, the receptionist gave our room key... More 

Was this review helpful? Yes 5
norfolk
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed October 24, 2011

After looking at the glossy pics and reading some reviews our eagerly awaited visit to Phuket and the Phuket Heritage arrived. Our booking was for 12 nights in an " Executive Suite" First impressions were not good, small feature less reception, with a poorly lit internet corner. It was all down hill from there !! Before I continue I will... More 

Was this review helpful? Yes 2
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Additional Information about Phuket Heritage Hotel

Address: 558 / 6 Patak Road, Karon, Phuket Town, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town > Karon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Phuket Heritage Hotel 3*
Number of rooms: 66
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Also Known As:
Phuket Heritage Hotel Karon
Hotel Style:
#25 On the Beach Hotel in Karon

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