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Sugar Marina Resort - ART

542/1 Patak Road, | Karon Beach, Muang, Karon, Phuket 83100, Thailand (Formerly Sugar Palm Resort, Karon Beach)
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Sugar Marina Resort - ART
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579 Reviews from our TripAdvisor Community

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Singapore, null, Singapore
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

This is a clean, affordable hotel right off one of the main strips in Karon. The staff were friendly and the rooms were clean, if a bit sparse. They have a nice pool with a large grassy area which is good for families. I wouldn't say this is really a resort, not in the sense I'm used to, with the... More 

Helpful?
Thank Mstangarone
Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Location is by the main road with nearby salon, massage, money exchange, restaurants, coffee shop. Very accessible and short walking distance to the beach. I was welcomed by pleasant and accommodating recep. Check in process was quick and didnt have to wait long before I got into my room. Was impressed with the hotel design, new and well kept. Room... More 

Helpful?
Thank Paula S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed here for three times with ma family and every visit was perfect. Good breakfast, good location...near the sea. Our room was at the 3fl and with the view to the sea,and of course to the swimpool. Stuff didn't disturb us when we were in the room, more than that they were polite and not bothersome..4 me it's very... More 

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Thank Margarita S
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked a deal on Expedia and the room we were shown we were not happy with. It was a bottom floor with zero view (literally a concrete wall out the window). Also the bathroom and the area you walk in is not part of the room and isn't air conditioned. It's exposed to outside and therefore bugs could get... More 

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Thank Bryan J
Marrakech, Morocco
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in Phuket at this hotel for close to 3 weeks, working vacation. The internet was not as good as would have liked for getting my work done. Big comfy bed, big comfy bathtub. Late afternoon cleaning was possible so I could sleep late and still get the room cleaned- that was great. Location: off the main road, down... More 

Helpful?
Thank NYNJexpat
Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 7, 2016

Well, I didn't like anything about this hotel -First of all the staff, the have a very bad english level, I mean 95% of the clients are foreign non-thai speakers and they only speak thai, is so frustrating trying to ask for something 10 times without being understood -They have two buildings, if you not pay the pool view they... More 

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Thank pinjosovsky
Dubai, United Arab Emirates
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 5, 2016

My husband and I stayed at this hotel on December 2015 for 10 days. Actually we decided to shorten the trip a month before we went there and let the hotel management whether we can make a change in the reservation dates. I have sent maybe 10 emails but nobody replied until it was a week left to the trip... More 

Helpful?
Thank Lila H
London, United Kingdom
Level Contributor
175 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
3 of 5 stars Reviewed December 30, 2015

1. Taxi from Airpot - no issues, I picked up a tourist map at arrivals and hotel was on it. 2. Approach to resort is more of a nice guesthouse than a resort, and this sets the scene for everything else. 3. Decor is a plus with funny ART related ideas but finishing is poor in some parts, eg. rusting... More 

Helpful?
Thank adit3005
Galashiels, United Kingdom
1 review
4 of 5 stars Reviewed December 17, 2015

Apart from getting fumigated in my room and having to change room. Finding it hard to get in and out the pool from the balcony ( would be even harder for a elderly person ). Lots of building work going on next door. If your looking for somewhere quiet this is not the hotel for you. The stay was great.... More 

Helpful?
Thank TheeBonus
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 22, 2015

I booked a room at 25 august using Booking.com for Nov 29 - Dec 11. And one week before vacation, Nov 22 hotel canceled reservation motivating it that my card was declined. Usually you have 24 hours to resubmit payment info, but not with that Sugar Marina. They canceled reservation and only after that submited informational letter about card. I... More 

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1 Thank EvgeniyBekhterev
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