I've stayed in hostels in Eastern Europe that were nicer than Malai House. We were incredibly disappointed to end up in such a horrible place after traveling all day from Japan. The AC didn't work. The hot water didn't work. The bathroom was cobbled together, old and crumbling with a nasty shower curtain. The room was dark. There were small bugs scurrying around the floor. The bedding just felt gross. I know this place got decent reviews both here and on trip advisor (the reason I booked in the first place!) But let me assure you... it's not a nice hotel. Luckily we were able to upgrade to the hotel next door (Sugar Palm) for the next 3 nights. The 2 hotels are connected and share a reception desk. We only paid maybe $80 to upgrade and it was definitely worth it! The Sugar Palm had great rooms... TV, a pool, a great free breakfast buffet, etc. Do yourself a favor and skip Malai House! more