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BEST WESTERN Studley Castle Hotel

3.0 of 5
Castle Road, Studley B80 7AJ, England
Hotel amenities
BEST WESTERN Studley Castle Hotel
Ranked #1 of 1 hotels in Studley
3.5 of 5 stars 218 Reviews
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218 reviews from our community

What travelers say about this hotel
  • Best Western(8)
  • Room service(5)
  • Very nice(5)
  • Open fire(3)
  • Friendly and helpful(3)
  • Helpful and friendly(3)
  • Many people(3)
Traveler rating
    62
    65
    41
    35
    15
Only show reviews for Family (27) | Couples (115) | Business (31)
Date Rating
Park City, Utah
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW

We booked this Best Western rather than the one in Stratford for 2 reasons: price and the fact that it was a castle/manor. Though it was off the beaten path, it was great and fun. Obviously we were in the off season, but still enjoyed it very much. The room was VERY small, but that's what makes it fun. This... More

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Ascot, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 19, 2012 NEW

I agree totally with Sue B. We stayed for 3 nights in April for our 44th Wedding Anniversary and on 2 nights there were weddings and whatever Wendy Parry says, there was definitely no other room for us to use, no notices and the receptionist did not know of another available. Perhaps it would help if the General Manager was... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
May 21, 2012

Thank you for taking the time to put your comments on trip advisor, its a shame you feel like this and I expect this is in repsonse to my letter to you. We have very many happy a guest here as you will see, who give us honest feedback and not fabricated and know all of the facts. Kind regards... More

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Ursel
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Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 18, 2012

We stayed with a group of 11 persons, all business relatives in the castle. We had also a private dinner in the Garden Room. Everybody was satisfied about the rooms, breakfast and service. I’ve heard only some comments about the food and house wine which was offered during the dinner. My food was OK, only the house wine (from Australia)... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
May 21, 2012

Thank you so much for taking the time to put your comments on trip advisor. We look forward to welcoming you again in the future. Kind regards Lady Wendy Parry - General Manager More

Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

Slightly tired building with impressive inner hall,dining room and lounge.Unfortunately because a wedding was taking place we were not able to use the lounge so had nowhere to relax. Many stairs to bedroom which made it difficult with our cases(no lift)my husband has bone problems so it was even more difficult,bedroom was acceptable but there were no toiletry's for the... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
May 15, 2012

Thank you for taking the time to put your comments on trip advisor. I am sorry we did not meet your expectations. We always have a separate lounge in the hotel when do have a wedding on and this is clearly shown at reception. There are toiletries in all the bedrooms and shower/hair gel is situated on the wall in... More

cornwall
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

Impressive entrance. driveway full of potholes. Room with TINY. you could just get between the end of the bed and the wall. There were two cdhairs in the room which prevented us from being able to open the wardrobe as one was weged up against it. Dressing table with no chair to. Water stains on ceiling in both bedroom and... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
May 15, 2012

Thank you for taking the time to put your comments on trip advisor. I am sorry we did not meet your expectations. We have 57 bedrooms here at Castle and as you can imagine being a castle they do come in all shapes and sizes. I thank you for your comments and do hope we can have the pleasure of... More

Bangor, United Kingdom
1 review
3 of 5 stars Reviewed April 30, 2012

We stayed here for two nights to attend our sons wedding. We were disappointed with our room as we had booked a deluxe room and room no 8 was little more than a standard double. We did check with reception and were assured it was a luxury room. The food in the restaurant was mediocre but breakfast was ok The... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
May 1, 2012

Thank you so much for taking the time to put your comments on trip advisor. I am sorry you were disappointed with room 8 as it is a deluxe room in the East Wing of the Castle. I hope we can have the pleasure of welcoming you back to the hotel in the future and if I can be of... More

Leeds, England, United Kingdom
1 review
5 of 5 stars Reviewed April 21, 2012

Having spent time in a couple of local hotels in Redditch I was advised to give this hotel a try. I was pleasantly surprised, the rooms are airy, bright and clean. Tea, coffee and bottled water are supplied in the room. The staff are really friendly and nothing is too much trouble. It is not the Ritz, but for the... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
May 1, 2012

Thank you so much for taking the time to put your comments on trip advisor. I am delighted you enjoyed your stay here at The Castle. I hope we can have the pleasure of welcoming you back to The Castle in the future. Kind regards Lady Wendy Parry - General Manager More

Sydney, Australia
Senior Contributor
44 reviews 44 reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 17, 2012

A beautiful place to stay in a secluded setting not far from Birmingham. We took a superior room and it was terrific, but the is no lift and 25 stairs is a long way to carry two heavy suitcases. The staff were very helpful, and the restaurant food very acceptable. We'd certainly return. More

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Wendy Parry, Guest Relations Manager at BEST WESTERN Studley Castle Hotel, responded to this review
April 19, 2012

Many thanks for your recent review. I’m pleased to hear that you enjoy your stay with us; the superior rooms are very much worth the small upgrade charge and for you reference, if you stay with us again, we do have upgraded bedrooms on the other side of the hotel which offer life access. We hope to see you again... More

sutton
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 16, 2012

We booked a three night stay at Studley Castle. We had a marvellous time. The room was nice. Had a lovely bathroom. Room service was good. Tea, coffee and water were refilled each day. Plenty of fresh towels. The receptionist even bought me in a birthday card at dinner! The manager and staff went out of their way to make... More

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Wendy Parry, Guest Relations Manager at BEST WESTERN Studley Castle Hotel, responded to this review
April 19, 2012

Your comments are very important to us and thank you so much for taking the time to review our Castle. I will ensure that all departments are aware of your comments and I hope that we can welcome you back again in the near future. Many thanks, Amy Stokes, Guests Services Manager More

Rayleigh
1 review
4 of 5 stars Reviewed April 16, 2012

Stayed 2 nights at Studley Castle in a Superior bedroom. One of the best features is the sunken bath located in the turret area of the castle. Staff were very helpful and the food was excellent. When they couldn't get a Champions League match on the lounge TV they directed me to the Bell Inn up the road. Very friendly... More

Was this review helpful? Yes
Wendy Parry, Guest Relations Manager at BEST WESTERN Studley Castle Hotel, responded to this review
April 19, 2012

Thank you for your recent comments. Firstly, I’m glad that you were able to watch Chelsea win! The Superior Rooms are certainly worth the small upgrade charge and the sunken baths are also very popular. I’m pleased that you enjoyed your stay and I hope that we can welcome back to the hotel again in the future. Kindest regards, Amy... More

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Additional Information about BEST WESTERN Studley Castle Hotel

Castle Road, Studley B80 7AJ, England
Price Range: $

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