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All 2 Hothfield hotels

Holiday Inn Ashford North A20

4.0 of 5 Hotel   |   Maidstone Road, Hothfield TN26 1AR, England
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Ranked #2 of 2 Hotels in Hothfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
PMc23 St. Albans, United Kingdom
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302 reviews from our community

Traveler rating
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    117
    37
    18
    8
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77
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Albans, United Kingdom
Top Contributor
51 reviews 51 reviews
35 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed again before and after a Channel Tunnel trip. The hotel is conveniently situated not far from the M20, rooms are comfortable and reasonably well maintained, and staff are always friendly. No wifi in my room on the first night. I was told they have recently installed a new system, and they thought my room might be in a black... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights at the end of October for a mini-break. Very clean and comfortable although on the first night we were woken at 6 by a false fire alarm! Not ideal. Breakfast was included and there was an excellent choice either for a cooked or continental breakfast. Ate in the hotel one night and in the adjacent... More

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Avoid this hotel if you can. Even after complaining to head office about my stay I wasn't given any incentive to stay at a holiday inn again. Staff was friendly and can't be blamed for this comment however head office should of made a effort to keep a customer happy!

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IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Gialondon123, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience it may have caused you. We’d like to obtain some... More

Wrexham, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff were really friendly and helpful and we were glad to arrive at this hotel after travelling nearly 300 miles. The rooms were clean and comfortable. Breakfast and our evening meal were excellent. This hotel is actually situated out of Ashford and I have noticed previously that Holiday Inns seem to carry an address which is not actually very... More

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Senior Contributor
36 reviews 36 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 23, 2014

The quality of the room was fine - but the communal areas felt tired and crowded. The reception seemed very busy and they have decided to use wifi as a way to harvest lots of personal details by making you sign up to s "club" to get the wifi code ! Really quite hard to see what I'm getting for... More

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IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Leark1ng, We appreciate you taking the time to write a review of our hotel. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the shortcomings you experienced during your stay and we regret you found our communal areas... More

Bedford, United Kingdom
Top Contributor
148 reviews 148 reviews
46 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 10, 2014

Location - just 10 minutes drive from the channel tunnel so ideal for an early start. Staff were friendly. Room was clean and comfortable. Lack of free wifi in the rooms is annoying although IHG loyalty members can ask for a code - I really think these days that all hotels should just supply it free. Other than that though... More

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Portsmouth, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 3, 2014

If you have booked this hotel, then you are in for a treat and I feel a bit loathed to tell you about it, as it wonderful. It is surrounded by the Kent countryside, which makes it a bit difficult to find, but it is worth the journey. The staff are fantastic, the rooms are very clean and very pleasant.... More

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Gloucester, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 28, 2014

Stayed here with a coach party for 4 nights. Large room (double for single occupancy) was clean and comfortable. Bathroom also clean with good shower over bath. The location is fine if you have your own transport but as our coach party were all of a certain age, we found it too far to go anywhere by foot. The hotel... More

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Port Macquarie, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2014

Spent a week here during our visit to the UK from Australia. Could not find fault with the location and the staff were most helpful. Our room was great and the service excellent both there and in the restaurant and bar. Out of all the hotels we stayed in this was by far and away our best experience. Kent and... More

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Coventry, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

Arrived 9 pm Friday to find we had been allocated a quite room 016 nice friendly book in staff got to room and wow! Lovely room very nice and clean even smelt clean and fresh and huge! Had drinks in the bar later on, little bit expensive but not break the bank bad. Breakfast the next morning was excellent quality... More

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Additional Information about Holiday Inn Ashford North A20

Address: Maidstone Road, Hothfield TN26 1AR, England
Phone Number:
Location: United Kingdom > England > Kent > Hothfield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Ashford North A20 4*
Number of rooms: 92
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Also Known As:
Holiday Inn Ashford North a20 Hotel Hothfield
Holiday Inn Hothfield
Hothfield Holiday Inn
Ashford Holiday Inn
Holiday Inn Ashford North A20 Kent, UK - England

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