We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Ashford North A20

4.0 of 5 Maidstone Road, Hothfield TN26 1AR, England
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Holiday Inn Ashford North A20
Professional photos View all
Browse nearby
Holiday Inn Ashford North A20
Write a Review

305 reviews from our community

Traveler rating
    124
    117
    38
    18
    8
See reviews for
78
118
14
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (305)
  • Mar-May only
    (75)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (32)
All months
United Kingdom
Top Contributor
53 reviews 53 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Arrived at hotel just before 7pm and was greeted by a really friendly receptionist. She advised me to book my dinner before going to my room, which I tried to do but unfortunately I couldn't be seated for an hour, which was a little disappointing after a long day. The room was very clean and facilities were good, it was... More 

Was this review helpful? Yes
Kent
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another enjoyable visit to this hotel. We use this as a pick up point when we travel with Leger holidays. We travel as a family who all live in different parts of Southern England & this makes an ideal joining point & an extra nights holiday. The staff are very helpful, just ask for anything & it will be done.... More 

Was this review helpful? Yes
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

we stayed for 2 nights and left our car with this hotel for a trip to Holland. Absolutely brilliant. The staff are friendly and helpful and have a sense of humour. There was a mix up in our booking and Elaine on the desk was great, she sorted it out for us cheerfully and quickly. She really must be an... More 

Was this review helpful? Yes
St. Albans, United Kingdom
Top Contributor
54 reviews 54 reviews
37 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed again before and after a Channel Tunnel trip. The hotel is conveniently situated not far from the M20, rooms are comfortable and reasonably well maintained, and staff are always friendly. No wifi in my room on the first night. I was told they have recently installed a new system, and they thought my room might be in a black... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 7, 2014

Stayed here for 2 nights at the end of October for a mini-break. Very clean and comfortable although on the first night we were woken at 6 by a false fire alarm! Not ideal. Breakfast was included and there was an excellent choice either for a cooked or continental breakfast. Ate in the hotel one night and in the adjacent... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed October 30, 2014 via mobile

Avoid this hotel if you can. Even after complaining to head office about my stay I wasn't given any incentive to stay at a holiday inn again. Staff was friendly and can't be blamed for this comment however head office should of made a effort to keep a customer happy!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Gialondon123, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience it may have caused you. We’d like to obtain some... More 

Wrexham, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 28, 2014

The staff were really friendly and helpful and we were glad to arrive at this hotel after travelling nearly 300 miles. The rooms were clean and comfortable. Breakfast and our evening meal were excellent. This hotel is actually situated out of Ashford and I have noticed previously that Holiday Inns seem to carry an address which is not actually very... More 

Was this review helpful? Yes
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 23, 2014

The quality of the room was fine - but the communal areas felt tired and crowded. The reception seemed very busy and they have decided to use wifi as a way to harvest lots of personal details by making you sign up to s "club" to get the wifi code ! Really quite hard to see what I'm getting for... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Leark1ng, We appreciate you taking the time to write a review of our hotel. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the shortcomings you experienced during your stay and we regret you found our communal areas... More 

Bedford, United Kingdom
Top Contributor
148 reviews 148 reviews
46 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 10, 2014

Location - just 10 minutes drive from the channel tunnel so ideal for an early start. Staff were friendly. Room was clean and comfortable. Lack of free wifi in the rooms is annoying although IHG loyalty members can ask for a code - I really think these days that all hotels should just supply it free. Other than that though... More 

Was this review helpful? Yes 1
Portsmouth, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 3, 2014

If you have booked this hotel, then you are in for a treat and I feel a bit loathed to tell you about it, as it wonderful. It is surrounded by the Kent countryside, which makes it a bit difficult to find, but it is worth the journey. The staff are fantastic, the rooms are very clean and very pleasant.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Ashford North A20? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Ashford North A20

Address: Maidstone Road, Hothfield TN26 1AR, England
Phone Number:
Location: United Kingdom > England > Kent > Hothfield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Ashford North A20 4*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Priceline, Orbitz, Hotels.com, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Ashford North A20 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Ashford North a20 Hotel Hothfield
Holiday Inn Hothfield
Hothfield Holiday Inn
Ashford Holiday Inn
Holiday Inn Ashford North A20 Kent, UK - England

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Room/suite (21)
Viewed
Dining (5)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay