We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Ashford North A20

Hotel website
Hotel deals
Maidstone Road, Hothfield TN26 1AR, England
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Ashford North A20
Professional photos View all
Browse nearby
Holiday Inn Ashford North A20
Write a Review

342 reviews from our community

Traveler rating
    134
    136
    44
    19
    9
See reviews for
82
133
14
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (342)
  • Mar-May only
    (94)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (50)
All months
Derbyshire, England
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for one night before ferry crossing to France. The staff were excellent, very welcoming and friendly. The room was spacious, clean and comfortable. Wifi only available free if you sign up but it doesn't cost - access was variable. We had a meal in the Hop Pickers, within the grounds which was OK. The bed was very comfortable and... More 

Was this review helpful? Yes
Fareham
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is situated five minutes from the M20 and very convenient for cross-Channel travel. The bedroom/bathroom was compact, clean and tidy, and the beds themselves very comfortable indeed. Breakfast was very good as was the evening meal, service for which was very quick. Thoroughly recommended.

Was this review helpful? Yes
Southampton, England
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time we have stayed at this Hotel. It continues to be excellent with good size rooms. The parking is close by. This situation is excellent for onward travel to France via the Tunnel or Ferry.

Was this review helpful? Yes
Durham, United Kingdom
Top Contributor
57 reviews 57 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed April 22, 2015

Hotel looks nice from outside but that's it. My ihg status wasn't mentioned....I had to mention it Room was scruffy, toilet seat dirty, dirty carpet and seat the list goes on Other people have made the same comments on here. This hotel group own the holiday inn garden court sandy and a few other hotels....they are also poor looking on... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear craigmmorq4, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Frankfurt
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 22, 2015

The old is a bit old and would need a refurbishment. Windows are not closing properly and you can hear the nearby motorway all night long. Breakfast is ok, but the dinner was quite tastless. Comfortable beds!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Carine-FFM, I appreciate you taking the time to comment about your recent stay at our hotel. It is nice to know that the beds comfort and breakfast selection are up to your par. However, we regret that the condition of the hotel and its amenities failed to meet your expectation. The feedback we receive from our valued guests, like... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 19, 2015

If you need a family room for an overnight stop for the Channel tunnel of the ferry then this is an excellent hotel. Two single beds for the kids rather than sharing the usual sofa bed and a spacious room with room to breath. Very comfortable beds and a good all in price including breakfast. The best we stayed in... More 

Was this review helpful? Yes
Newent, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 19, 2015

This hotel is in a good location for travelling and business in that part of the country and is good value ( I paid less than £80). On the downside the decor is 'old style' Holiday Inn and the man on the reception desk barely spoke as I checked in. On the up side the food was excellent and the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Adrian L, Thank you for taking the time to review our property. We are glad to hear you liked our location and enjoyed the food and service at the bar. However, we regret to hear the decor is not to your liking. We apologize for your dissatisfaction on some of our staff during your stay. The feedback we receive... More 

Senior Contributor
48 reviews 48 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 18, 2015

This is a good stop if your crossing the channel and don’t want the large town traffic and parking problems. The rooms are clean and a good size, staff are friendly and the pub opposite serves great food.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Richard F, Thank you for staying with us and leaving a review. We are always happy to provide a consistently clean, comfortable and courteous place for our guests so we are pleased to hear that you liked the clean rooms and great staff. We are highly motivated by your words and ensure you that we shall continue to strive... More 

Folkestone, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 15, 2015

Stayed here in April 2015....room décor was a little tired but was very cleaned and everything was well maintained. Bed was a bit hard and uncomfortable though. Staff were extremely friendly, efficient and helpful and the communal areas such as the bar and restaurant were very comfortable. Would definitely use this hotel again.

Was this review helpful? Yes
Cardiff, United Kingdom
Top Contributor
51 reviews 51 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed here for one night at a weekend whilst visiting Ashford. The hotel is in a good location on the main A 20 but there is minimal traffic noise. The rooms were of a really generous size and good value at £59. The rooms were clean and tidy and although the hotel was quite full and not all rooms... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Room/suite (25)
Viewed
Dining (5)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay