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Charlton Apartments

451 - 452 Charlton Esplanade, Torquay, Hervey Bay, Queensland 4655, Australia
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Charlton Apartments
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Charlton Apartments
Charlton Apartments
Charlton Apartments
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38 reviews from our community

Traveler rating
    23
    10
    4
    1
    0
See reviews for
22
7
Solo
0
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (38)
  • Mar-May only
    (14)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (6)
All months
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were put in Unit 7 to begin with and found it awful, with dirty, stained carpets and worn out, stained lounge suite and old furniture. We were ready to turn around and go right home again. Fortunately, Lee, the manager, bent over backwards to find us another unit. Unit 8 was poles apart! Clean and with new furniture and... More

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Hi, Thank you for taking the time to leave such a nice review. I'm glad you enjoyed your stay & hope to see you again in the future. In regards to smoking at the gazebo: We have had a wonderful staff smoking area built out the back of the building but were finding that when apartment windows around the area... More

Bundaberg
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed here over the Christmas holidays on two different occasions. Both times we stayed in ground floor units as we prefer them with the kids. Units located directly across the road from a patrolled section of the beach and are walking distance (approx. 500m) to shops, pub and restaurants. Units are large inside but very dated and in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Hello, Thank you for taking the time to leave your review. Since March 7th 2014 the Charlton Apartments have been under new management. We have been working very hard to re vamp & are currently in the process of replacing old air conditioning units & out dated furniture. We hope you will come and stay with us again soon &... More

Amsterdam, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a great stay in the very spacious beach front apartments in Hervey Bay. Very friendly staff and nice pool. In between apartments and beach is the street, when we were there, here was a bbq area which we used right opposite the apartments on the beach side, which was very nice.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lee-Anne D, Front Office Manager at Charlton Apartments, responded to this review

Hi, Thank you so much for taking the time to leave such a wonderful review. Were glad you enjoyed your stay & look forward to having you with us again in the future. Kind Regards Kelly More

Lennox Head, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed numerous times at the Charlton and have never had a bad experience, the units are clean and well equipped, the managers are friendly and give great service, everything you need is within walking distance, beach, shops, restaurants, and at the end of the day there is nothing better than sitting on the balcony watching the sun go... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Hi, Thank you for taking the time to leave such a wonderful review. Were really pleased to hear that you enjoyed your stay with us and hope that you stay with us again in the future. Kind Regards Lee More

Doonan
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in Unit #13, fabulous balcony and view across the Bay. 2 couples so was 2bed 2 bath unit. Happy with our accommodation choice, easy walk to restaurants. 2nd bathroom had shower over bath so for one of us this was not a good choice, hard to get into shower - something to check if booking this particular unit. Also... More

Was this review helpful? Yes
Lee-Anne D, Front Office Manager at Charlton Apartments, responded to this review

Hi, I wish we had known sooner that one of our gusts was having an issue with getting in and out of the shower but we were not made aware until departure. We would love to have you stay with us again in the future & as discussed on your departure we most certainly can put you in a room... More

Australia
Top Contributor
50 reviews 50 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Travelling with 2 old friends from Scotland we wanted to show them some great aspects of our SE Qld. Had a beachfront 2 bedroom apartment (No 15) which was perfect for us. Their bedroom and bathroom could be separated from ours by a passage door so very private. Large lounge and dining area. More than adequate kitchen. Balcony overlooking the... More

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Hi, Thank you for taking the time to post your comments. We are very please to hear that you enjoyed your stay with and we look forward to seeing you again in the future. Kind Regards Lee More

Toowoomba, Australia
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 3, 2014

We're in the midst of a four day break staying at the Charlton Apartments and we're having a wonderful time. It started with a friendly greeting from the owner and got better when we saw how spacious and well equipped the apartment was. I have arthritis in my knees so the owner fixed us up with a ground level apartment... More

Was this review helpful? Yes 1
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Hello, Thank you so very much for taking the time to place such a wonderful review. My staff and My self work very hard to make sure we maintain a high level of customer satisfaction, so it's very pleasing to read such lovely comments. Thank you again and we hope you will come back soon. Kind Regards Lee More

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 13, 2014

Together with my partner Geordie and parents we enjoyed great hospitality. We stayed in unit 10 that offered great views across Hervey Bay. The resident Manager Sue together with her son are most helpful and maintain a high standard.

Was this review helpful? Yes 6
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Thank you very much for taking the time to place such a wonderful review. My staff and My self work very hard to make sure we maintain a high level of customer satisfaction, so it's very pleasing to read such lovely comments. Thank you again and we hope you will come back soon. More

Stanthorpe, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2013

We recently stayed here with two children (16 & 11) and had a great time. When we arrived we were shown a room that did not have air con in the bedroom (which I require for sleep) so went to the management who immediately did a room search and relocated us - it was no trouble at all for them... More

Was this review helpful? Yes 1
David J, Manager at Charlton Apartments, responded to this review

Thank you for your kind words and great review. The free WiFi is accessible by voucher from reception - and the Foxtel TV is a setting on the TV remote. This is all explained in the compendium, though if you had contacted the Manager we would have more than pleased to assist you with these items. Please don't hesitate to... More

Ballina, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

My husband and I booked a week at the Charlton, in one of the two bedroom apartments with beach views for our honeymoon. The onsite management are extremely friendly and helpful. The facilities are excellent, including the site's refreshing pool. The apartment bedroom and living rooms are large and spacious, the kitchen contained everything with needed. Another plus is the... More

Was this review helpful? Yes 1
Lee-Anne D, Front Office Manager at Charlton Apartments, responded to this review

Hi, Thank you so much for your fantastic review, & we look forward to having you stay with us again in the future. Kind Regards Kelly More

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Additional Information about Charlton Apartments

Address: 451 - 452 Charlton Esplanade, Torquay, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Torquay
Price Range (Based on Average Rates): $$
Number of rooms: 16
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Also Known As:
Charlton Apartments Hervey Bay/Torquay, Australia

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