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Charlton Apartments

451 - 452 Charlton Esplanade, Torquay, Hervey Bay, Queensland 4655, Australia
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1 room 1 guest
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Charlton Apartments
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48 Reviews from our TripAdvisor Community

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Traveler rating
    28
    14
    4
    2
    0
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27
9
Solo
0
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (17)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (7)
All months
Cairns, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We were late looking for accommodation so we rang from out the front at seven o'clock at night and the owner came out to greet us. We took a two bedroom, two bathroom apartment and it was perfect. Far beyond our expectations for the price. Everything was there. A well equipped kitchen, location and service. We booked for next weekend... More 

Was this review helpful? Yes
Lee-Anne D, Front Office Manager at Charlton Apartments, responded to this review

Thank you for taking the time to write such a wonderful review. It was a pleasure to accommodate you, We (The Charlton team) take pride in the presentation of our rooms and customer satisfaction. Its great to hear you enjoyed your stay with us. We look forward to welcoming you back. More 

Brisbane, Australia
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a few nights here. It is in a very good position, is well kept and has a spacious living area. Lots of affordable and good value eating places within walking distance. The Manager works hard to keep the place in very good shape and help as necessary.

Was this review helpful? Yes
Lee-Anne D, Front Office Manager at Charlton Apartments, responded to this review

Thank you for your review of The Charlton, we take pride in making our guests stay enjoyable and memorable. Thank you for staying with us. More 

1 review
5 of 5 stars Reviewed July 18, 2015

Stayed here for one night and really enjoyed my stay. The manager, Lee Ann, went out of her way and did everything possible to make it a great stay. Nothing was too difficult and the service was outstanding. I have to also point out the location is outstanding. Not only do you have a great view, but it is an... More 

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Thank you for your review. My guests are priority number one, I'm glad you enjoyed your stay with us. More 

Sydney, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 15, 2015

From check in to Check out, Leanne (manager) was welcoming and very helpful, thank you Leanne, we were two couples travelling around Queensland for 6 weeks and this accommodation came in as our No 1 spot for comfort and price. We had a two bedroom ground floor unit with amazing views, well positioned and equiped kitchen, spotlessly clean, large living... More 

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Thank you for your wonderful feedback. It was lovely to meet you both, we look forward to seeing you on your next travels. Lee-Anne. More 

Killarney Vale, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2015

We stayed in a 2 bedroom apartment at the last minute on our way to a funeral. Management were extremely understanding and organised a late checkout which was really helpful. The apartment was clean and spacious with a huge kitchen that was well equipped. It was an easy walk to the local shops and in a great location opposite the... More 

Was this review helpful? Yes
Lee-Anne D, Front Office Manager at Charlton Apartments, responded to this review

Thank you for your lovely review :-) The staff at the Charlton Apartments are more than happy to help and make your stay as comfortable and enjoyable as we can. We hope to welcome you again in the near future. Best wishes, Katlyn More 

1 review
2 of 5 stars Reviewed April 8, 2015 via mobile

Was an alright stay apart from the language and yelling during the night coming from down stairs. Dont know who from but that wasnt a nice experience as it kept me up. When I pay top dollar I expect it to be perfect not yelling or screaming in the middle of the night. Will have to re-think and maybe consider... More 

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

I do apologize for the noise, though the noise was coming from the house next door which i have no control over. I am sorry you were not happy with your stay, if you would like to stay with us at The Charlton again we will endeavor to place you in another apartment away from the house. Thank you for... More 

Melbourne
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed April 8, 2015

We had a 2 night stay here for a day trip to Fraser Island. The room is huge, great cooking facilities, nice lounge/dining area. It really felt like an apartment we could live in. There's also some great restaurants in the close proximity. We left a USB behind and the fantastic manager Lee posted it back to us - thanks... More 

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Thank you for your review. It was a pleasure to have you stay with us, looking forward to your return. Lee. More 

Queensland, Australia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 13, 2015

We recently had a 5 night stay at the Charlton Apartments in a 2 bedroom unit. The unit was extremely spacious with plenty of room for my husband and myself, and our 2 toddlers. Unit was air conditioned which was great. Fully equipped kitchen which we made use of, and a washing machine and dryer in the 2nd bathroom which... More 

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Thank you for staying with us here at The Charlton Apartments. Glad to hear that you enjoyed yourselves and thank you for your kind words. Leeanne More 

Australia
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 29, 2014

Location of the apartments was good, overlooks Hervey Bay and close to all that Hervey Bay has to offer. Accommodation itself was fair, we had a two bedroom unit which was neat and tidy. Underground car parking was good with easy access. No airconditioning in the bedroom.

Was this review helpful? Yes
Lee-Anne D, Front Office Manager at Charlton Apartments, responded to this review

Hi, Thank you for taking the time to leave your review. We appreciate your feed back and acknowledge the unit you stayed in has no air con in the master bedroom and having air con put into the master bedroom in this unit is something that were working on. Were glad you enjoyed your stay & look forward to seeing... More 

Victoria
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 22, 2014

We stayed here early November with our 3 children. The place is fantastic. The rooms are really spacious and clean, having 2 bathrooms really helped. The air con was great, although not needed much as there was a lovely breeze in the afternoon. We had a lovely balcony overlooking the beach and pool. The gardens are immaculate. Our 3 girls... More 

Was this review helpful? Yes
Lee-Anne D, Manager at Charlton Apartments, responded to this review

Hi, Thank you so much for your kind words & for taking the time to leave such a wonderful review. It was an absolute pleasure having you all here and i'm so pleased that you enjoyed staying with us at the Charlton. We look forward to seeing you and your family again in the future. Kind Regards Lee More 

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