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The Beach Motel Hervey Bay

475 Charlton Esplanade | Cnr Ann Street, Torquay, Hervey Bay, Queensland 4655, Australia
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1 room 1 adult
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The Beach Motel Hervey Bay
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132 Reviews from our TripAdvisor Community

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Yatala
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Beach Motel was a great stay on the last leg of our holiday. We found the place very tidy, easy to find and close to all the shops and the beach. Pool and bbq area was good, kids used the pool and said how warm it was. Unit was tidy and comfy with large rooms. Bathroom needs a little... More 

Helpful?
Thank Leanne And Gran... E
Landsborough, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

$75 per night for a budget room for a Friday and Saturday night. Facilities were clean and staff were nice. The air conditioner was loud and we had issues with the ceiling fan, but it didn't bother us too much for that price. Located directly over the road from the water. Would stay there again.

Helpful?
Thank QLDMel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We've stayed here three times now and have been happy with each visit. Rooms have been clean and have good always working facilities. More comfortable seating would be my only suggestion as we stayed with two adults and two young kids and the cube ottomans weren't quite suitable. Other than that more than happy. The reception staff have been a... More 

Helpful?
Thank ReneeRicky T
Karen B, General Manager at The Beach Motel Hervey Bay, responded to this review

Thank you to ReneeRickyT for your review. It's always great to hear from our repeat guests and we sincerely appreciate your kind words. I agree with the cube ottomans. When it comes to our Family rooms we are embarking on a refurbishment of these rooms and seating will be a priority. We have been researching and have come to the... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

The accommodation is spotlessly clean with reasonable rates and is in a quiet area, close to the water The motel is also close to shops and eateries. The staff are helpful and friendly. There is free WiFi.

Helpful?
Thank Saffron S
Karen B, General Manager at The Beach Motel Hervey Bay, responded to this review

Thank you to Saffron S for your 5 star review, We are so grateful when we read reviews ticking off two very important items on the checklist. Spotless rooms at a competitive price. Thank you so much for your positive comments in this regard. Thank you for taking the time out to complete a review on Trip Advisor and we... More 

Dubbo, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago

Rooms look nothing like the pictures online,no privacy what so ever,worst bed we have ever slept in,all parking directlly in front of rooms,old rooms overdue for a re furb,servced our room at 3 pm we had to wait outside in the heat with our 2yr old,room was stuffy and musty,no lighting in bbq area,spoke to management and told they could... More 

Helpful?
Thank Craig A
Karen B, General Manager at The Beach Motel Hervey Bay, responded to this review

************This is a duplicate review of the review directly beneath it under a different user name.************* We look forward to reading further reviews from this account. More 

Travelers are raving about these Torquay hotels

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked on line and our room was nothing like the picture. We figured we couldnt expect too much as it was peak season and the rates seemed reasonable. However we immediately advised reception that thr bed Was way too soft - our 13 kg toddler made it sag. They said they would see what they could do the next... More 

Helpful?
Thank loulouashley
Karen B, General Manager at The Beach Motel Hervey Bay, responded to this review

Hello Loulouashley We were a little flabbergasted by your review, especially its title claiming lack of customer service when our staff went above and beyond to cater to your request. Secondly, you booked an 8 night stay. We are extremely concerned with your comments regarding pictures online and that the rooms are of no resemblance. Given that we completely control... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Ok budget accommodation, it suited what we wanted. A lack of parking on 1 side is a bit average. The bed was ordinary but it didn't matter as we were up early anyway. The staff are alright and in general it's not a bad place to stay if your on a budget

Helpful?
Thank Simon S
Karen B, General Manager at The Beach Motel Hervey Bay, responded to this review

Thank you to Simon S for your review, We offer a small amount of the budget rooms for the cost conscious traveller but we have plenty of other options available which I'm sure was explained to you at check in. We give our guests an option (depending on availability of course) for an upgrade if they choose to book our... More 

Gold Coast, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 2, 2016

Jackie and the staff at The beach Motel were absolutely fantastic and did everything to make our stay comfortable , unfortunately they couldn't do much about the weather. We were a group of 12 and we all would highly recommend The Beach Motel.Thanks again

Helpful?
1 Thank Maria B
Karen B, General Manager at The Beach Motel Hervey Bay, responded to this review

Thank you to Maria B for your review, Our Site Manager Jackie and her staff are extremely friendly and will bend over backwards to ensure a comfortable stay as our many reviews concur. We are so pleased when our guests take the time out to complete reviews, it is sincerely appreciated. Happy New Year, we look forward to accommodating you... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

Perfect location, central to the hub of Hervey Bay. Straight across the road for beach & easy walk to shops and cafe. Unit 1 had a queen and single bed, lounge chair and small dining table, the room itself was modern and clean, looks much better inside than the outside. Reception were very friendly & helpful, fresh milk given at... More 

Helpful?
1 Thank Leaf75
Karen B, General Manager at The Beach Motel Hervey Bay, responded to this review

Thank you to Leaf75 for your great review. You're right, it's a perfect location and we are grateful of your comments regarding our friendly staff. Regarding the outside of the property, I'm not sure if you noticed, but prior to Xmas we embarked on a major paint of our external building that should be completed in the next few months.... More 

Steinfurt, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015 via mobile

Right across from the beach with a lovely pool. The unit was nicely renovated with a beach my feeling and we had ocean views! The staff was so helpful and friendly! Although it's right in the esplanade the complex is very quiet at night. The pool is a good size! Will stay again and recommend to friends!

Helpful?
Thank Verena K
Karen B, General Manager at The Beach Motel Hervey Bay, responded to this review

Thank you to Verena K for your 5 star review of The Beach Motel. When it comes to staff, in Hervey Bay we certainly hit the jackpot when it comes to friendliness and we're so appreciative of your kind words. Happy New Year. Thank you once again for taking the time to write a review on Trip Advisor. Karen Bendik More 

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