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All 3 Torquay hotels

White Crest Luxury Apartments

4.5 of 5 Resort   |   397 Esplanade, Torquay, Hervey Bay, Queensland 4655, Australia
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White Crest Luxury Apartments
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92%
Ranked #1 of 3 Hotels in Torquay
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
taffyojones Brisbane
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117 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane
Contributor
19 reviews 19 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights mid week. The one bedroom apartment was very spacious and clean and in a good location, close to the shops and restaurants in Torquay. It wasn't cheap but ok for the location. The hotel manager/host has some issues he needs to address though. On checkin I dared to ask about a discount. He then... More

Was this review helpful? Yes 1
Robert C, Manager at White Crest Luxury Apartments, responded to this review

Thank you taffyojones for taking the time to write a review and I'm glad you liked our large spacious apartments and location. Having lots of shops, cafes and restaurants close by is very convenient for all our guests. However I'm sorry to hear you weren't happy with the service you say you received or the discount you didn't get. All... More

Mandurah
Top Contributor
110 reviews 110 reviews
62 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Arrived today for a 3 night stay. Was pleasantly surprised by the spaciousness of the apartment, secure parking and central location, apparently, as we weren't provided with a map of the area, still waiting for that. Reception, according to a note was open till 8pm, but at 7.15pm there was a note saying that they would be back at 7.30am?... More

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Robert C, Manager at White Crest Luxury Apartments, responded to this review

Thank you zigzagMandurah for you time to write a review and we always try to address all issues where we can. I apologise for the few issues that concerned you and I have addressed them immediately. I always say to my guests on arrival that if you have any issues please advise and we will fix. Unfortunately I was away... More

Gold Coast
Top Contributor
50 reviews 50 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 16, 2014

We stayed in a 2 bedroom spacious apartment which had views although not of the beach. The apartment was modern and clean with comfy beds. The kitchen had everything we need, the lounge was a decent size. Enjoyed sitting on the balcony and catching the summer breeze. A short stroll to the corner shop and if you walk a little... More

Was this review helpful? Yes 1
Robert C, Manager at White Crest Luxury Apartments, responded to this review

Thank you Suzanne for your time to write such a nice review. I'm really glad you enjoyed your apartment & time to relax on the balcony. It's great to see you made use of our central Hervey Bay location along the Esplanade to enjoy all those shops, cafes & restaurants without having to use your car. The 'White Crest' bus... More

Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 16, 2014

We booked a 1BR apartment and paid upfront on arrival. Upon entering our apartment we realised we had been given a 2BR/2 bath apartment. We just assumed it was the only apartment available. After leaving Hervey Bay we received a phone call from the owner saying he had charged my credit card $60 to clean the extra room and bathroom.... More

Was this review helpful? Yes 4
Robert C, Manager at White Crest Luxury Apartments, responded to this review

Thank you Vi51 for the time you spared to write a review. This is the third attempt to reply but Trip Advisor has not published my truthful reply. The main bedroom was a push button only locked door, which was locked, but when forced did open. Even then most honest people would not use what they did not request. I... More

Orange, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

Great Units, very comfortable, close to the beach and restaurants. We walked to dinner most nights. The units are very well equipped and there is a basic supermarket not far up the road for when you're cooking in the unit. Would highly recommend.

Was this review helpful? Yes 1
Robert C, Manager at White Crest Luxury Apartments, responded to this review

Thank you Janeen for your kind words in your review. The ground floor apartment 107 does have a large balcony area & isn't it great with it's direct access to the swimming pool. I'm glad you made use of our great central location and found some great restaurants nearby. Thank you for recommending us and we look forward to welcoming... More

Rockhampton, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2014

Definitely worth the stay, everything is kept in immaculate condition and was in the process of a new paint job during our stay. There was 7 of us and we were more than impressed for the price. Across from the beach, centre to everything, security carpark and most of all very clean. Enjoyed our stay.

Was this review helpful? Yes 1
Port Hedland, Australia
Top Contributor
62 reviews 62 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 8, 2014 via mobile

Chose to stay here based on the reviews. Nice little gem. Lovely 2 bedroom renovated apartment. Tennis court was great and we had a bit of fun. Will stay here again not and central with a great ice cream Shop next door.

Was this review helpful? Yes 2
Canberra, Australian Capital Territory, Australia
Top Contributor
66 reviews 66 reviews
10 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed May 11, 2014

This facility was sufficiently clean and centrally located. (Understand that Esplanade Dr/Ave? is very long with attractions at various locations. Know what you want to do and where it is if you want to find a hotel that's nearby.) The hotels asks that you put seafood and nappies in a special bins to control the smell, but the rubbish rooms... More

Was this review helpful? Yes 3
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2014

Great for families, had 3 bedroom apartment facing the beach. Spacious and clean, was getting repainted while we were there, will look great when finished. Good kitchen with heaps of room too. Pool was not heated very well, when swimming at beach instead. Lots of placed to eat around, including our favourite the ice cream shop on the corner which... More

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melbourne
Top Contributor
133 reviews 133 reviews
82 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 7, 2014

We have stayed at White Crest 3 times since 2007. The rooms are spacious, clean and the beds are comfortable. Having a full kitchen allows for self catering if desired. Each room has a big laundry with a washer and dryer. We choose a rear facing room, because the traffic noise on the Esplanade can be annoying. The location is... More

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Additional Information about White Crest Luxury Apartments

Address: 397 Esplanade, Torquay, Hervey Bay, Queensland 4655, Australia
Phone Number:
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Torquay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — White Crest Luxury Apartments 4.5*
Number of rooms: 30
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Also Known As:
White Crest Luxury Apartments Hervey Bay/Torquay, Australia

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