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Vila Gale Collection Palacio dos Arcos

Certificate of Excellence
Largo Conde de Alcaovas, 3, Paco de Arcos 2770-031, Portugal
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Vila Gale Collection Palacio dos Arcos
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156 Reviews from our TripAdvisor Community

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Traveler rating
    117
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lisbon, Portugal
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Modern and confortable hotel overlooking the river Tagus just close to the sea. Superb settings, beautiful poetries written in the corridors walls, large well decorated rooms, each one with the name of a poet. Interesting chapel, so old as the palace itself. Nice outdoor pool, small indoor pool. Friendly staff at the front desk, but more coordination with Spa needed.... More 

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Level Contributor
49 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I really think trip advisor should add on the overall rating of Good as I found this hotel a little over average but not quite very good. My impression was probably darkened by the fact that on special occasions like Valentine's Day Hotels get very full with one night stays and the service and quality are not as easily achieved.... More 

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London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2015

We loved everything about this hotel: - Historic Palacio building containing bar, restaurant and reception area - Large, well-appointed modern bedrooms all with balcony and sea view - Huge swimming pool with plenty of comfy sunbeds and indoor pool and spa - Amazing landscaped gardens - Location in the middle of a small pleasant town with several good restaurants -... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015

Totally love everything about this Hotel! From the comfortable and well decorated rooms with personalized artwork with sentences of each poet/writer that name each room, to the friendly and professional staff, the great breakfast, etc... The SPA is great with its nice indoor pool, sauna and Turkish bath. The outdoor pool is also nice, especially on a warm and sunny... More 

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Chorleywood, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 12, 2015

Very attractive hotel, part renovated palace, very attractive communal area and gardens, main part of bedroom accommodation in modern extension. Helpful charming staff in this quiet location, very close to train with routes to Lisbon, Caiss Caiss easy access to Sintra. Good sized pool, only downside a few small children around at the weekends. Nice Buffett breakfast and decent a... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2015

We stayed here for a 5 night stay at the end of May, beginning of June, however the hotel did not quite live up to our expectations. It is situalted in a charming setting of cobble streets and small locally owned restaurants. The hotel previously being a palace, we expected it to be as charming as its setting, however the... More 

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bexhill on sea
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 22, 2015

what a gem of a place this is. the room was large and well appointed with a lovely balcony. the bed was very comfy. bathroom good with a separate shower. the staff are excellent and very attentive and all bar one constantly smiling. the pool area was nice but there did seem to be a lack of umrellas. road noise... More 

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Preston
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 5, 2015

We recently traveled to this luxury 5* hotel for 5 nights, as a base to explore Lisbon including the surrounding area's of Sintra, Cascais, and Belem. We were not disappointed this hotel really is 5*, the staff are truly attentive and offer excellent service nothing was too much trouble, in particular Jose a lovely member of the team at Vila... More 

Was this review helpful? Yes 2
Seaford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2015 via mobile

We used Rui Fonseca ( as mentioned elswhere) for our transfer, great guy, good driver with excellent English, very reliable even at 0530 am for our return!...email portugaltaxi@hotmail.com........ As with all the other reviews a great spot, perfectly located.Great blend of old and new styles, the attention to detail in the new part particularly amazing. Staff, especially in reception incredibly... More 

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Lisbon, Portugal
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

Very attentive personnel, cosy and lovely design, very close to the sea - breakfast with a sea view! Careful choice of food, drinks and wines. Walking distance to great restaurants, close to Lisbon and Cascais (by car/train/bus). Great location to visit these cities, while away from the mess and traffic - a little hidden paradise!

Was this review helpful? Yes 2
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