I stayed there for two nights, sugar plan is a nice hotel, location is pretty good. Very close to shops and beach. Price is okay for service. Not a bad place to stay :) I wouldn't mind staying there next time.

Within walking distance to the beach, easy access to restaurants. The hotel was clean, functional and had wifi access. We had the pool access room so it was quite nice and peaceful in the mornings just to sit by the pool to have breakfast. The massage place outside the hotel is cheap and good. Overall, not a bad place and... More

Reception staff and porter on arrival very helpful, we checked in early without a problem, The room was very clean and the free mini bar was superb. (never had a free mini bar before) the staff were very friendly. The breakfast was good but could have been a bit better, they let people smoke, while you are still eating, to... More

I have stayed here on 5 occasions, the first 2 times in 2009. Loved it , the staff were so nice and the location was ideal , the price was just right. I had even recommended the sugar palm to family and friends who have all enjoyed their time there, but not any more. When a certain fraction of the... More

Reception staff and porter on arrival very good Room clean- sheets clean- old pillows not nice- room looked very nice but once you started looking !!! Small Ants and small spiders in bathroom and around the tea tray shelf ( Good job tthe friendly gecko was on hand to help with the clean up) Bathroom - as clean as could... More

Having read some of the earlier reviews of this hotel I wonder if we are talking about the same place. We found the staff to be pleasant and helpful at all times and our whole stay was very enjoyable. This hotel is well positioned being an easy stroll to Kata Beach and nearby to some great bars and restaurants and... More

Where do I even begin? Check in was atrocious, the woman had very poor English and seemed irritated that we had interrupted her day right from the get go. I had a printed sheet of paper with the hotels.com booking info all there, but she for some reason insisted I had to forward the actual email to her... I tried... More

We had a spacious bedroom with a comfortable bed and fully operational a/c. Cleanliness is not the strongest point in the hotel, but it was still acceptable - even when freshly cleaned the linoleum floor looks pretty awful. The toiletries provided were nice but the towels rather grotty. The best points: good location at the southern end of Kata Beach... More

The pictures on their website do not resemble the actual room. The bathroom was filthy. Mold and lime scale could be seen in the tiles, faucets, shower curtain and wood trimmings. It was hard to feel clean even after taking a shower. The bedroom itself was very large and spacious. The beds were firmer than we liked but it was... More