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All 36 Kata Beach hotels »

Serene Resort

3.0 of 5
175 Koktanode Road, Kata Beach, Phuket 83100, Thailand
Hotel amenities
Ranked #31 of 36 hotels in Kata Beach
3.5 of 5 stars 99 Reviews
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99 reviews from our community

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Traveler rating
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Date Rating
DandKtravel
Moncton, Canada
Contributor
18 reviews
9 helpful votes
5 of 5 stars Reviewed January 28, 2012

The staff at this hotel are amazing, very friendly and willing to help with any questions you have. We were never left waiting for a drink or to be seated, they also had a great Halloween party for the guests. We read a few reviews that Kata Beach is a far walk but it is not, it is with in... More

Was this review helpful? Yes
kunton ritchuay, Manager at Serene Resort, responded to this review
February 5, 2012

Thank you very much for your review. It is delighted to learn that you experienced a good stay with us. We wish you will be back to stay with us again. We promise to sucess in exceeding the guest expectation. Jimmy R Customer Relation Manager More

banzai173
Whangarei, New Zealand
Senior Reviewer
9 reviews
6 helpful votes
5 of 5 stars Reviewed November 15, 2011
1
person found this review helpful

I have stayed at Serene 3 times now and every time I have been impressed with the service the quality of the rooms and the meals. The two pools are fantastic, but the beach is only a 5 minute walk away. Some great restaurants and markets in Kata itself as well. More

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kunton ritchuay, Manager at Serene Resort, responded to this review
November 22, 2011

Thank you very much for your review.We do appreciate on your comment. We are looking forward to welcoming you back in the near future if the chance may arise. Jimmy R /CRM More

Zidane08
Thailand
Contributor
12 reviews
7 helpful votes
3 of 5 stars Reviewed April 28, 2011
1
person found this review helpful

The hotel is well situated about 5 minutes walk from Kata beach and quite a few decent dining options nearby. Also you can get a tuk-tuk to nearby Kata Noi beach for 150 baht.Its about a couple of miles away but up a steep hill so walking not really recommended. The Serene Resort has a decent pool and friendly staff.....rooms... More

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kunton ritchuay, Manager at Serene Resort, responded to this review
November 22, 2011

Thank you very much for your review. We are glad to learn that you had a good stay with us. We are looking forward to having you back very soon. Jimmy/ CRM More

A TripAdvisor Member
Rio de Janeiro, RJ
2 reviews
4 of 5 stars Reviewed April 17, 2011

This hotel should really be rated as 3 stars, but it's a good option if you don't mind the basic room. The pool is definitely the high point of the hotel. Another good point is the tour shop by the entrance, many options and fairly good price + very nice staff. The location is good, close enough to the beach... More

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kunton ritchuay, Manager at Serene Resort, responded to this review
November 22, 2011

We are happy to learn that you had a good stay with us and thank you very much for your review. We are looking forward to having you stay with us again. Jimmy R/ CRM More

elliottAustralia
Australia
Senior Reviewer
6 reviews
15 helpful votes
3 of 5 stars Reviewed April 15, 2011
7
people found this review helpful

Just letting people know that the Serene Resort will be having major renovations going on between May - November. Resort will still be open but be warned of the possible inconvience. Not all agents are aware of this and it could mean a make or break hotel to some. More

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torello80
Caracas
1 review
3 of 5 stars Reviewed February 6, 2011

Me and three other friends stayed there five days and we really enjoyed staying at this hotel...the rooms are very comfortable and clean daily..the breakfast buffet was very good! the hotel is very good located, just 300 mt from Kata Beach and very close to the shops and party area..We had just some problems with the reception staff because noone... More

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kunton ritchuay, Manager at Serene Resort, responded to this review
February 8, 2011

Haerty thanks for your beautiful words. We do appreciate on your comment and hope to welcome you back. Jimmy R More

somkhem
ottawa
Contributor
17 reviews
11 helpful votes
1 of 5 stars Reviewed February 6, 2011
1
person found this review helpful

The administration was good. The manager was nice but the reception was rude. Yes, they were really rude. No service mind from them. We had a problem about booking but instead of dealing with the problem but the staff were humiliated us that we were cheap. There was only one staff at the counter was friendly to us. We talked... More

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kunton ritchuay, Manager at Serene Resort, responded to this review
February 8, 2011

Thank you very much for your review and soory to learn that you ahd bad experience with us. we will try our best to make a stisfied service to you in the future. Your comment is highly appreciated. Jimmy R More

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1 of 5 stars Reviewed February 1, 2011
1
person found this review helpful

The staff are inefficient and rude. They made mistakes with our booking and were completely unapologetic and unhelpful. The rooms themselves are dirty, and the restaurant overpriced. The only nice thing about this place is the pool. More

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kunton ritchuay, Manager at Serene Resort, responded to this review
February 8, 2011

We regret to leran that you had unpleasant stay with us. Thank you for foer your comment for us to serve a better service JImmy R More

Leisure1178
Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed January 31, 2011

Hi Godd Hotel to stay with partner, enjoy the poolside and entrance to seaview, and its in good location. More

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kunton ritchuay, Manager at Serene Resort, responded to this review
February 1, 2011

Thank you very much for your compliment. This will inspire us to work harder to serve you the best. Jimmy R/ CRM More

JhbTrip
jhb
1 review
3 of 5 stars Reviewed January 27, 2011

Me and my soon to be husband will be staying at the serene resort, and i hope to have a pleasant stay there. It looks really nice on pictures hope its like that in real life! hope im not dissapointed! More

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kunton ritchuay, Manager at Serene Resort, responded to this review
January 31, 2011

I am glad to learn that you are going to stay at Serene Resort. On behalf of The Serene Resort, we will try our best to make your stay with us most comfortable and gret memorial. Jimmy R/ CRM More

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Serene Resort Also Known As

  • Serene Hotel Kata
  • Serene Resort Kata
Address: 175 Koktanode Road, Kata Beach, Phuket 83100, Thailand

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Serene Resort
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