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All 51 Kata Beach hotels

Chanalai Flora Resort

3.5 of 5 Resort   |   175 Koktanode Road | 175 ถนน โคกโตนด, Kata Beach, Phuket 83100, Thailand (Formerly Serene Resort)
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Chanalai Flora Resort
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Ranked #43 of 51 hotels in Kata Beach
A recent review
4 of 5 stars reviewed 1 week ago
schaferbelinda Kaohsiung, Taiwan
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173 people have reviewed this hotel

Traveler rating
    29
    70
    36
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26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Kaohsiung, Taiwan
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed in this hotel for 14 days 1 Aug. to 14 Aug. 2014 and perfect location, good service of rooms..affordable price. Close to amazing beach , amazing beachfront restaurants..Koktanode Road has nicest little traditional Thai restaurants/accommodation and gives you a feel of traditional Thailand..is a lovely street to explore. Good restaurants/convenience stores/massage/pharmacy just across the road..everything so nearby and busstation... More

Was this review helpful? Yes 1
Jackson Hole, Wyoming
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

."We're first time here in phuket and we are so lucky to stay at Chanalai Flora Resort. It has good location, 5mins. walk you can reach the beach. The staff were friendly and approachable. They always greet you and give a smile. this hotel was awesome.

Was this review helpful? Yes 2
Jazzy_Kangnaixin, Guest Relations Manager at Chanalai Flora Resort, responded to this review

We want to say thank you for writing a review and giving us nice feedback. It's our pleasure to give you good service. We are grateful that you enjoy your holiday while spending it with us. We're hoping to see you again soon. Good day and have a nice day. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

I love this place very much. Perfect location, good surroundings, clean facilities and the staffs are friendly. The staffs treat me like a close friend. My stayed here was one of my memorable moment with my wife..Affordable price..:) Best place for everyone..:) All 5-Excellent..:)

Was this review helpful? Yes 3
Jazzy_Kangnaixin, Guest Relations Manager at Chanalai Flora Resort, responded to this review

Thank you for writing a review. We are happy to hear that we made your vacation memorable. We're glad to know what is on your mind. It will help us to maintain and improve our services for our beloved guests and upcoming guests. Looking forward on your next vacation. Hope to see you again soon. Good day and have a... More

Thanyaburi, Thailand
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 12, 2014

We love to visit phuket whenever we can. It is not only a beautiful island with so many untouch nature but it has more to offer. At this trip, we went to kata beach and spent three days at chanalai flora resort, a wonderful and lovely place. We got room number 3501 that has the fantastic view. Not only the... More

Was this review helpful? Yes 6
Jazzy_Kangnaixin, Guest Relations Manager at Chanalai Flora Resort, responded to this review

Thank you for writing a review and also thanks for giving us a nice feedback. It's our pleasure to give you good services and memories to remember in our hotel. We are happy that we became part of your vacation in Kata beach. Hoping to see you again. Good day and have a nice day. More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 3, 2014

We spend our holidays in Phuket and first time in this hotel. The staffs are hospitable and welcome us with warm and beautiful smiles. They're too kind because when we arrived they gave us free upgrade to Super Deluxe room sea view upon arrival that made us felt surprised. In breakfast, they have many variety of foods and I loved... More

Was this review helpful? Yes 5
Jazzy_Kangnaixin, Guest Relations Manager at Chanalai Flora Resort, responded to this review

Thank you for writing a review. We are grateful that we satisfied and make you happy while you spent your holiday with us. Your review will help us to maintain and improve our services for our beloved guests and upcoming guests. We're hoping to see you again on your next vacation. Good day and have a nice day. More

Antipolo City, Philippines
Contributor
15 reviews 15 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 28, 2014

this hotel comes with 2 swimming pools, a restaurant and hotel rooms located on a hilly part of Kata beach. you just need to do a couple of minutes walk if you want to go to Kata beach and catch the waves or just to do beach bumming. stayed here for 2 nights and it was quite an impression. rooms... More

Was this review helpful? Yes 5
Jacelle_Jazzy, Guest Relations Manager at Chanalai Flora Resort, responded to this review

Thank you for writing a review and gives a good impression to our hotel. We are hoping that we can serve you again and give you another unforgettable holiday here in Phuket. Hope to see you again soon. Good Day and have a nice day. More

Bangkok, Thailand
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 20, 2014

We been to phuket for several times, almost every year but this was our first time stayed in Kata.This time we stayed at Chanalai Flora resort. Most of local people know this hotel as Serene. I got a great price from research and found that the location is perfect! The receptionist smile to us when we arrived, they served us... More

Was this review helpful? Yes 5
Jaz_KAngnaixin, Guest Relations Manager at Chanalai Flora Resort, responded to this review

Good Day. Thank you for spending your holidays with us. It's good to hear and we feel overwhelmed that you've been happy while you stayed with us. It's our pleasure to served you on our best service and we hope to see you again soon. Have a nice day. More

Queenstown, New Zealand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 17, 2014 via mobile

After having a stressful 3 days in Bangkok we were really excited to be heading to this resort. After flight delays we finally made it . As soon as we walked in to the room I could have cried . So disappointing! As we looked around the room it got worse. It was old and dirty. I pulled back the... More

Was this review helpful? Yes 1
Jacelle_Jazzy, Guest Relations Manager at Chanalai Flora Resort, responded to this review

We feel sorry for the trouble we made to you while being with us on you holiday. And thank you for writing a review, it will help us to improve and to satisfy our in-house guests and upcoming guests. We're still hoping that you can stay and be part again of your holiday in Phuket. Good day and have a... More

Kent
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 20, 2014

The Serene is a good property for the value. I did a great deal of research, and for the location, facilities, and room size, this is a great find. I do also agree with some of the comments around dirty and tatty sheets. Other than that i found the resort clean, the swimming pools lovely, and the staff really friendly.... More

Was this review helpful? Yes 4
Jacelle_Jazzy, Guest Relations Manager at Chanalai Flora Resort, responded to this review

Thank you for giving a nice review to our hotel. We are grateful that we made you happy at the moment you spend your holiday in Phuket. It will helps us to improve more and gives you more better services and for our upcoming guests. We 're hoping to see you again soon. Good day and have a nice day. More

Mondorf-les-bains, Luxembourg
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 5, 2014

We came from Koh Samui, we we stayed at le Le Murraya (great hotel) to spend the rest of our vacation on Kata. We stayed in Serene Resort from 27.12.2013 til 31.12,2013 i an superdeluxe room whatever that means. ohmy, we travel a lot in Asia and this seems to be worst hotel i have stayed so far, hostels were... More

Was this review helpful? Yes 3
Jacelle_Jazzy, Guest Relations Manager at Chanalai Flora Resort, responded to this review

Thank you for giving review to our hotel. We want to say sorry for disappointment that we gave you at the moment you spend your holiday in Phuket. It will helps us to improve more and enhance our services to meet your satisfaction and also for our upcoming guests. We are thankful that you tells us what we should improved... More

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Additional Information about Chanalai Flora Resort

Address: 175 Koktanode Road | 175 ถนน โคกโตนด, Kata Beach, Phuket 83100, Thailand (Formerly Serene Resort)
Location: Thailand > Phuket > Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chanalai Flora Resort 3.5*
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Also Known As:
Serene Hotel Kata Beach
Serene Resort Kata
Chanalai Flora Resort Phuket/Kata Beach

124 photos of this hotel

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Amenities

Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 On the Beach Hotel in Kata Beach #14 Top resorts Hotel in Kata Beach
Hotel Class
Official Description (provided by the hotel)
If you are looking for comfortable accommodation in an impressively beautiful province like Phuket, the Tropical Serene Resort is the perfect choice.Ideally located in the area adjacent to idyllic Kata Beach, the resort is in a distinctive setting in the heart of popular tourist venues and beautiful beaches.From the moment you step into our resort, you will receive a warm and friendly welcome from our hospitable staff. Elegantly designed for a superb vacation with your family members amid the natural beauty, the resort offers a wide array of facilities that will make your stay relaxing as much as possible. During the day you can relax in our two outdoor swimming pools and let the water soothe and refresh you.Whatever your purpose of visit is, the Tropical Serene Resort will definitely be the excellent alternative for your next vacation. ... more   less 
Number of rooms
144

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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