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Chanalai Garden Resort

247 Koktanode Road, Kata Beach, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
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Chanalai Garden Resort
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314 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (314)
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    (98)
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1 review
4 of 5 stars Reviewed 2 weeks ago

We are a family living in Asia that travels to Thailand often for business and holiday and Kata Beach is our favorite beach on Phuket. This was our first stay at Chanalai Garden Resort. We decided to try it out based on reports that the hotel recently was renovated. The rooms were updated with completely new bathrooms and furnishings and... More 

Was this review helpful? Yes 1
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Randy, Greetings from Chanalai Garden Resort! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services and we planning... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this beautiful resort on our last couple of days in Thailand. Amazing view and within steps away from the beach, restaurants and shopping area. The hotel staff have been absolutely amazing. They totally made our stay so effortless from the moment we checked in till we checked out. Special kudos to the guest supervisor Erman and guest... More 

Was this review helpful? Yes
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Jetsetter0311, Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Warm Regards Jutharat Sonkaew Room Division Manager More 

Green River
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff were ever so wonderful & helpful during my seven-day visit to Phuket, Their breakfast buffet was great with varied selections of fruit, hot and cold items, as well as juices. Room/bed were large size & very comfortable. Highly recommended accommodation for family, couples, or the single visitor.

Was this review helpful? Yes
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Larry M, Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Warm Regards Jutharat Sonkaew Room Division Manager More 

Singapore, Singapore
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 26, 2015

Chose this resort because it was near to the surf school which I had signed up for lessons with and boy I was so glad I stick with this resort!!! Had the most amazing time in my life during my 5D/4N stay in this resort which I think is a hidden gem. It's about 3 mins walk to Kata Beach... More 

Was this review helpful? Yes 1
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Lavina T, Greetings from Chanalai Hotels and Resorts!!! Thank you for taking the time to write a review on Trip Advisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Garden Resort, Kata Beach - Phuket’, we are happy that you like our resort's. Thank you again for your comments and for sharing your experience... More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 9, 2015

In the middle of renovations - could be better then when we last stayed. Breakfast was average, not much variety and very limited. Staff were however friendly, one in particular - older man, very funny and made our stay alot more pleasurable. He really did make the place. Overall location was excellent and right across the road from the beach... More 

Was this review helpful? Yes
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Sarah_h87, Greetings from Chanalai Hotels and Resorts!!! Thank you for taking the time to write a review on Trip Advisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Garden Resort, Kata Beach - Phuket’, we are happy that you like our resort's location and our friendly staff. We have noted your comment regarding some... More 

Travelers are raving about these Kata Beach hotels

Sydney, Australia
1 review
4 of 5 stars Reviewed May 8, 2015

I have stayed in 2011 and come again 2015 and by far this is the best hotel, wonderful views of Kata Beach, the town is 1km walk and accessible to everything. There is a 2 wonderful pools, and tourist person that can accommodate for your tourist needs. The rooms have been really updated from the last time and more elegant.... More 

Was this review helpful? Yes
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Guest, Greetings from Chanalai Garden Resort! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look forward... More 

Mumbai (Bombay), India
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 17, 2015

Stayed at the Chanalai Garden Resorts at Kata beach, Phuket for 7 nights and 8 days. The hotel has approximately 260 rooms; half of that are sea-view deluxe rooms with spacious balconies; in which I stayed. The room / balcony had a breathtaking views of the Andaman Sea and the view of sunset was absolutely mesmerizing. My room (5304) also... More 

Was this review helpful? Yes 3
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Mr. Somnathpal, Thank you for taking the time to share you experience. Your compliments come as a welcome endorsement of the quality of our resort and act as a great motivator to all of us to strive harder and continue to better our services. We look forward to welcome you back soon. Warm Regards Jutharat Sonkaew ( Khun Aoy)... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 13, 2015

We spent 10 days in Phuket and and Chanalai was our favorite resort. The staff was extremely helpful and responded to our concerns very quickly. The resort is conveniently located along Kata beach, and although it's not exactly beach front, Kata beach is only a short walk down. Our only concern about this place is the poor design of stairs... More 

Was this review helpful? Yes 1
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Guest, Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Best regards, Jutharat Sonkaew Room Division Manager More 

Karachi, Pakistan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 28, 2015

Chanalai has an excellent location by the Karon beach for those who want to be away from the hustle bustle of Patong. Its right by the beach, plenty of restaurants, marts and shops around but at the same time a very quiet and secluded place. Hotel staff was very polite and helpful, taking care of all our needs and requests.... More 

Was this review helpful? Yes 1
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Guest, Thank you for taking the time to share you experience. Your compliments come as a welcome endorsement of the quality of our resort and act as a great motivator to all of us to strive harder and continue to better our services. We look forward to welcome you back soon. Best regards, Jutharat Sonkaew Room Division Manager More 

Kata Beach, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 19, 2015 via mobile

After staying at another hotel just up the road we picked this venue... What a great choice, staff helpful, breakfast always stocked and tasty, pools are fantastic and the rooms are great. Wifi was only downfall but as it's a holiday it's not the end of the world... Definitely stay here again!!!!

Was this review helpful? Yes 1
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Guest, Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Warm Regards Ms.Jutharat Sonkaew Room Division Manager More 

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