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All 50 Kata Beach hotels

Chanalai Garden Resort

3.0 of 5 Hotel   |   247 Koktanode Road, Kata Beach, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
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Chanalai Garden Resort
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Ranked #38 of 50 hotels in Kata Beach
A recent review
4 of 5 stars reviewed 4 weeks ago
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261 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had visited this Resort (under its former name) 3 times in the past 4 years and found it pleasant so was very disappointed with my trip this week. First hassle: arrived and told the room I had requested had air conditioning problems so we were being upgraded to a 5 star room in another resort, only 2 minutes away.... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is nice and across the road there is a beach. We arrived at 11 am, we had known that the room is ready only at two. To our great surprise they gave us the key in 30 minutes after our arrival. The room was very comfortable and in the morning we opened he balcony door and listened to... More

Was this review helpful? Yes 1
Albury Surrey, UK
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 14, 2014

I think we expected a more modern hotel and also after long drive from airport to Hotel we did expect the normal welcome drink and nice warm towel just to freshen up. We were told our room will ready in an hour and a half and given drink-vouchers which could only be used between 6-9pm. The lift was out of... More

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 13, 2014

We have just returned from 4 nights there, after staying at Patong merlin this place seemed like a huge step down in all regards. On arrival while checking in my wife noticed two huge rats running down the stairs in reception, she shrieked and I when running in time to see one of them heading into the garden off the... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 10, 2014

This hotel has both pros and cons, it just depends what you're looking for. The location is literally across the street from beautiful Kata beach, and in walking distance to the area'a shopping and dining. Our room was on the west end, and balcony opened onto the pool area, which had a nice view, and was relaxing and probably the... More

Was this review helpful? Yes 5
Auckland Region, New Zealand
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2014

This place is amazing, so long as you don't mind a few stairs (even still there's elevators). An amazing beach view, two nice pools and a great kitchen with a wide variety of foods. No complaints whatsoever. The lady who was at the tourism desk was also very helpful.

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Gulf Hammock, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 6, 2014

well we visited me , husband and 2 old kids December 31 and spent new year here . check in was smooth and thanks god it was in block 2 which is not too far from lobby . i was shocked by the room , the sheets and bed covers were disaster , dirty spotted with yellow patches and one... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 28, 2013

This hotel is not luxury, and there is nothing fancy about it, however for a beach stay, in my opinion it's perfect. My friend and have just checked out and are now in Bangkok. We stayed 3 nights at the Tropical Garden Resort, and have zero complaints. This is a simple hotel, built into the side of a mountain and... More

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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 21, 2013

Staff was confused the moment we arrived and couldn't find our reservation. Then we had to hike a labyrinth of stairs and elevators to get to our room which would be exhausting for many people. The room smelled like musty smoke but had a nice view and reasonably priced mini bar as a small conciliation. Breakfast was poor to average... More

Was this review helpful? Yes 1
Portsmouth, New Hampshire
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 17, 2013

A/C didn't work and we had to fight with them five times before they figured out that it needed freon. If you want to walk up a pyramid or reenact the scene from Rocky then this is the place for you. However the mini bar prices are decent and the view is good.

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Additional Information about Chanalai Garden Resort

Also Known As:
Tropical Garden Hotel Kata Beach
Tropical Garden Hotel
Tropical Garden Kata
Tropical Garden Resort Phuket
Tropical Garden Resort
Chanalai Garden Resort Phuket/Kata Beach
Address: 247 Koktanode Road, Kata Beach, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
Location: Thailand > Phuket > Kata Beach
Beach Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chanalai Garden Resort 3*
Official Description (provided by the hotel):
Ideally located on the small peaceful beach town of Kata, the Tropical Resort Group offers the three elegant different hotel styles, depending on your budget and taste namely: Tropical Garden Resort overlooks the Andaman Sea and offers an environment that helps you escape your everyday cares.Tropical Garden Resort, a four-star sea view resort, located on the small hill over looking the Andaman Sea and a minute walk to the beach.Retreat your self with sea sun sand on tropical island of Phuket. Just one block from Kata Beach, the resorts easily access to the nearby shopping areas and natural tourist spots on the island. Only 25 mins to Phuket and Patong and 15 minutes away to Promthep Cape,the most spetecular sunset view point on the island.The resort is outstandlingly located on the lush tropical foliage hill side overlooking Andaman Sea and just 200 metres away to Kata beach.Varied choices of eateries shopping,diving shop,surfing shop and some tourist spots close by ... more   less 
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