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Chanalai Garden Resort

247 Koktanode Road, Kata Beach, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
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Chanalai Garden Resort
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Chanalai Garden Resort
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298 reviews from our community

Traveler rating
    52
    122
    62
    30
    32
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49
136
13
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Chanalai Garden Resorts at Kata beach, Phuket for 7 nights and 8 days. The hotel has approximately 260 rooms; half of that are sea-view deluxe rooms with spacious balconies; in which I stayed. The room / balcony had a breathtaking views of the Andaman Sea and the view of sunset was absolutely mesmerizing. My room (5304) also... More 

Was this review helpful? Yes 2
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Mr. Somnathpal, Thank you for taking the time to share you experience. Your compliments come as a welcome endorsement of the quality of our resort and act as a great motivator to all of us to strive harder and continue to better our services. We look forward to welcome you back soon. Warm Regards Jutharat Sonkaew ( Khun Aoy)... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We spent 10 days in Phuket and and Chanalai was our favorite resort. The staff was extremely helpful and responded to our concerns very quickly. The resort is conveniently located along Kata beach, and although it's not exactly beach front, Kata beach is only a short walk down. Our only concern about this place is the poor design of stairs... More 

Was this review helpful? Yes
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Guest, Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Best regards, Jutharat Sonkaew Room Division Manager More 

Karachi, Pakistan
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 28, 2015

Chanalai has an excellent location by the Karon beach for those who want to be away from the hustle bustle of Patong. Its right by the beach, plenty of restaurants, marts and shops around but at the same time a very quiet and secluded place. Hotel staff was very polite and helpful, taking care of all our needs and requests.... More 

Was this review helpful? Yes
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Guest, Thank you for taking the time to share you experience. Your compliments come as a welcome endorsement of the quality of our resort and act as a great motivator to all of us to strive harder and continue to better our services. We look forward to welcome you back soon. Best regards, Jutharat Sonkaew Room Division Manager More 

Kata Beach, Thailand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015 via mobile

After staying at another hotel just up the road we picked this venue... What a great choice, staff helpful, breakfast always stocked and tasty, pools are fantastic and the rooms are great. Wifi was only downfall but as it's a holiday it's not the end of the world... Definitely stay here again!!!!

Was this review helpful? Yes
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Guest, Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Warm Regards Ms.Jutharat Sonkaew Room Division Manager More 

1 review
5 of 5 stars Reviewed March 15, 2015

I liked the Hotel. It's location, service and cleanlines. I recomend highly. I have few suggestions :- 1) Room - Provide Soap in Toilet Basin. 2) Swimming Pool - Put a Wall Clock & some Power Outlet for Charging Mobile /Tablet etc Good Hotel for family stay.

Was this review helpful? Yes
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Mr.Asit Kumar Palit, Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Warm Regards Ms.Jutharat Sonkaew Room Division... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 3, 2015

All the rooms Hv sea view. U cn spend the whole evening watching the sun set on kata . The pools are nice and the actual area is huge. ... They have a weekend BBQ dinner with live music . All the rooms have been newly done up and we enjoyed our stay here . The manager Aoy was specially... More 

Was this review helpful? Yes 1
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Guest, Greeting from Chanalai Garden Resort!! Thank you for taking the time to share you experience. Your compliments come as a welcome endorsement of the quality of our resort and act as a great motivator to all of us to strive harder and continue to better our services. We look forward to welcome you back soon. Warm Regards, Jutharat... More 

Gulf Hammock, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 30, 2014

This is supposed to be renovated, what a crab . Bedsheets and duvets still stained with blood as ever in past years . The greedy new owner just renovated lightly but not in deep . As said duvet dirty , sweaty smells , dirty towels . Disgusting beds . Awful breakfast. Very low weather pressure. No cream , shampoo and... More 

Was this review helpful? Yes 3
Kokkedal, Denmark
Top Contributor
79 reviews 79 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed December 30, 2014 via mobile

The hotel is just about to complete a renovation, ehich for sure will bring new potential to the hotel. Pool was ok and a new fitmness room seems to be quite big an interesting, but was not opened during our stay. The bad things is, however, that there is a lot of confussion og delusion among the staff. There is... More 

Was this review helpful? Yes 6
Sandton, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 26, 2014

Enjoyed our stay. Ask for an ocean view room - it's beautiful! Pools are beautiful and well looked after. Pool bar is a bonus (however not always available) Walking distance to the beach (2min walk) Nice breakfast options Very friendly staff - good English

Was this review helpful? Yes 4
Durban, South Africa
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 17, 2014

Setting is good but we stayed when under construction. Very noisy. Elevators didn't work, we walked over 140 stairs to get to the room on 5th floor with stunning views. Upon requesting another room, lower down, it was much more noisy. Room itself was luxurious, by Thailand standards. Pool with more had also out of order. No wifi in rooms

Was this review helpful? Yes 3
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