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Chanalai Garden Resort

247 Koktanode Road, Kata Beach, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
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327 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (327)
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    (98)
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    (52)
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    (109)
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Irvine
1 review
5 of 5 stars Reviewed today NEW

As I am a business travler, I traveled all over the world and experienced various name branded hotels, but this hotel provides most excellent guest services and most kindness hotel staffs ever I had. My family loved qulity of the food and beverages and mostly enjoying sun at the beautiful pool side. I was very imprssed how hotel staffs handles... More 

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Singapore, Singapore
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's a good hotel for sea lovers due to the distance from Kata Beach. Take note that this hotel consist of 2 building and on our first night we got the room on the furthest building which includes 2 lifts (you need to change lift) and lots of staircase, surely not a good options if you don't like to climb... More 

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Cedar Rapids, Iowa
Level Contributor
98 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

I sit on my balcony over looking the pool and the ocean listening to the birds chirp, roosters crow and the surf gently trashing on the shore as I wake and reflect on this hotel. It's a quiet, clean, and comfortable place. The room is newly renovated and has a modern feel. The service is superb!

Was this review helpful? Yes 1
Poland
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for almost 3 weeks, Great location with lots of restaurants and conveniences right outside the hotel. Very helpful and friendly staff at front desk and A special thanks to Palmy, she was so friendly and always went out of her way to say hello to us and ensure that we were well looked after. i... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was spacious, clean and comfortable. Both pools were beautiful and relaxing. The staff were welcoming & friendly, particularly the reception staff who were great for advice on where to go and how to get there. The beach is only a few minutes away. There are plenty of restaurants and shops nearby. The atmosphere is lively without being overly... More 

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Ko samui
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are currently staying here on the fourth floor of one of the buildings. This is a great resort located pretty much right in the heart of Kata Beach in Phuket. The front desk staff and in particular guest managers are very friendly and helpful. We asked for a high room and that is exactly what we got with spectacular... More 

Was this review helpful? Yes 2
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed at Chanalai garden a Resort for 4 days. Love the location. It's closed to many shops, restaurants and cafes. Wifi is consistent which is vital to us! Kudos to the front desk staff esp Miss Palmy! Really helpful, friendly and efficient! Land of smiles begins here at the Chanalai reception! Wished the hotel wasn't as old and dated though.... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Actually this is the 2nd hotel we stayed in phuket. We went and lived at patong first. After that we changed to kata. First impression is Receptionists are so friendly. Foods taste are not bad but a little bit expensive. We stayed at sea view delux room. Room is quiet big enough and clean. Everything is so perfect. Only 2... More 

Was this review helpful? Yes 2
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Trisha R., Greetings from Chanalai Garden Resort! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look... More 

Melb
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from a week at Chanalai Garden Resort with Mrs. Shway. We have stayed here on the last week of our adventures for lazy time for 10 years except for the renovations in 2014. Old reviews covering the lifts and stairs are still valid so we’ll just stick to the updates. Yes some minor works are still in progress... More 

Was this review helpful? Yes 1
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear shwaygwailo, Greetings from Chanalai Garden Resort! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look forward... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic stay at this hotel. Great service, nice comfortable rooms, great food and all reasonably priced. The location is great with an amazing view from the room. Congratulation to all the team members we encountered for making us feel so special. Thank you everyone! :)

Was this review helpful? Yes 4
Sonkaew J, Manager at Chanalai Garden Resort, responded to this review

Dear Mr. Sudhir_Ghildiyal, Greetings from Chanalai Garden Resort! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look... More 

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