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Centara Kata Resort Phuket

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54 Ked Kwan Road, Kata Beach, Phuket 83100, Thailand (Formerly Jiva Resort & Spa)
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Free Wi-Fi Free ABF
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Centara Kata Resort Phuket
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461 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

We visited this hotel during Christmas 2014. Reservation was a little bit difficult as the room descriptions could be better. Travelling as a couple with two kids we would have wanted two rooms with a door in the middle. When we arrived we had two separate rooms. Although one room was big enough for all of us. We did give... More 

Was this review helpful? Yes
Adelaide, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had a lovely time here some issues due to low season and renovations but staff amazing so personal and wonderful with our girls camp safari quiet but kids spoilt by staff and baby sitting good but costly Aussie prices. Wan was amazing the manager so very helpful and always went out of her way to help and even on... More 

Was this review helpful? Yes
South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Really lovely place to stay, rooms are spacious and airconditioned with free wifi, the 4 pools at the hotel is clean and sparkling, breakfast was awesome and by far the cherry on the top are the friendly, welcoming and hospitable staff, to Cha-cha and Nadia a really big Thank you for making our stay at the hotel a memorable one... More 

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Hazyview, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great time. The staff went out of there way to help. Thanks to the kitchen staff helping my wife with gluten free bread and muffens. We came with friends our rooms (garden) were great, clean and close to the adult pool. This is the fourth time in Phuket and this hotel was our best stay. This hotel is not close... More 

Was this review helpful? Yes
Tauranga, New Zealand
2 reviews
4 of 5 stars Reviewed 2 weeks ago

very enjoyable time.the staff are wonderful. Our room was cleaned daily. the staff went out of there way to make us welcome.We stayed here for 8 nights. the pools were lovely, and was just a step out of our room and into the pool The meals in the restaurant were excellent as well as the service.I would recommend it to... More 

Was this review helpful? Yes 4
Sydney
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our second time here, loved it. Loved our huge family room, the polls were great it was lovely and quiet this time around which was fabulous. Was worried at first as we had a really bad meal at a restaurant in kata the first night which put us off so we mainly ate in the hotel. Every single staff were... More 

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 7 nights at Centara, centrally located, good facilities and the friendliest staff you can imagine, special shout out to Pak (bell boy), Fail (front office) and K.Ni (housekeeping) - you guys were great!

Was this review helpful? Yes 4
Wilawan C, Hotel Manager at Centara Kata Resort Phuket, responded to this review

Dear Reviewer Thank you for taking the time to share this review. We are delighted to hear you enjoyed your stay and would like to thank you for your kind recommendations, not only about the resort but also the good location of nearby restaurants and tailors. I would also like to thank you for highlighting to staffs friendly and helpfull.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent service- First family holiday with 3 kids, 2 bedroom suite meet all our needs and was very clean. The staff where very friendly and would do anything to help- kids loved going to the kids club as the staff made them feel very welcome and would return tomorrow if possible.

Was this review helpful? Yes 2
Wilawan C, Hotel Manager at Centara Kata Resort Phuket, responded to this review

Dear Reviewer Thank you for taking the time to share this review. We are delighted to hear you enjoyed your stay and would like to thank you for your kind recommendations, not only about the resort but also the good location of nearby restaurants and tailors. I would also like to thank you for highlighting our to staffs friendly and... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed only one night in this hotel.Location is good.Rooms are clean but space are narrow .Receptionist are not like hospitality.When check out we carried our luggage by ourselves. Remark: wi fi not free.

Was this review helpful? Yes
Wilawan C, Hotel Manager at Centara Kata Resort Phuket, responded to this review

Dear Reviewer Thank you very much for sharing this review. We are delighted to hear you enjoyed your stay. I am of course disappointed to hear that the service in part of front office did not meet your expectations. I will personally look into.Your recommendations are very much appreciated. We hope to be able to welcome you back in the... More 

Marlborough Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we have found heaven this location; people; food; I could go on and on all day praiseing this place but then it would get busier and busier but if you would like to exsperiance quality and peace and over all real good service with a smile you will not be disappointed I spent 10 days this year and I will... More 

Was this review helpful? Yes 1
Wilawan C, Hotel Manager at Centara Kata Resort Phuket, responded to this review

Dear Reviewer Thank you for taking the time to share this review. We are delighted to hear you enjoyed your stay and would like to thank you for your kind recommendations, not only about the resort but also the good location of nearby restaurants and tailors. I would also like to thank you for highlighting to staffs friendly and helpful.... More 

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