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Centara Kata Resort Phuket

4.0 of 5 54 Ked Kwan Road, Kata Beach, Phuket 83100, Thailand (Formerly Jiva Resort & Spa)
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Certificate of Excellence 2014
Centara Kata Resort Phuket
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Centara Kata Resort Phuket
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404 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Having visited Thailand quite a few times and checked the reveiws I was pleasently supprised by the standards through out the hotel . Granted 5 star it aint but what it lacks in the final touches it makes up for with the general ambience , location , food and more than anything the wonderfull staff. All in all a lovely... More 

Was this review helpful? Yes 1
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear Timothy W, Thank you very much for your kind review. While we are as you mention not a 5 start hotel but a 4 star, and Im very pleased to hear we surpassed your expectations and you enjoyed our ambiance, location and food and especially pleased to hear your enjoyed the service of our staff who work hard to... More 

Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 1 week ago

Centara is great for families and the rooms are good for a budget resort! Unfortunately my husband slipped down the restaurant stairs on a rainy day and Management did not really care ! Management looked at the stairs but 8 days later the slip resistant strips were not fixed! Elderly people be careful in the rain

Was this review helpful? Yes
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear Allvee Thank you very much for your review, I truly hope you and your family enjoyed your stay with us. I am very sorry to hear that your husband feel on the restaurant stair case, I sincerely hope is doing well. I can assure you I and the management team take the safety of our guests very seriously, which... More 

Espoo, Southern Finland, Finland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed my trip to Thailand. A key reason was our hotel, Centara Kata Resort. My family and I spent two weeks in this lovely hotel. We liked the food very much. It varied from spicy to less spicy. Smoothies were great: especially mango and strawberry. Our room was spacious which was good. However we only have one bathroom,... More 

Was this review helpful? Yes 4
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear Elina2000 Thank you very much for you review, we very much appreciate you taking the time to share your positive experience with us. I'm very happy to hear you enjoyed you stay with us, especially our food, smooties and our friendly staff, who work very hard to ensure our guests enjoy their sty with us, I shall ensure to... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 26, 2014

We had 2 weeks at the Centara Kata, the hotel is very nice with 3 good pools, the kids love the pool with the slide and swim up bar, the staff are all lovely especially the guards at the entrance, about a 500 yard walk to the beach but the hotel is right in the middle of the restaurants and... More 

Was this review helpful? Yes 1
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear BradThax, Thank you very much for you review. I am very pleased to hear that you and your family enjoyed your stay with us. I certainly agree our 3 pools are a great plus for our hotel and the slide is great fun for the children. And also that while we are not right on the beach, we are... More 

Hafnarfjordur, Iceland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 27, 2014

Rooms very clean and cosy.Pools and the garden always clean and neat. Staff very frindley and joyfull. Service quick and smooth and you almost had that feeling that you where a part of a famely far away from home. Thank you all for a outstanding time. Gylfi and Asa

Was this review helpful? Yes 4
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear Gylfi & Asa, Thank you very much for your kind review. I'm very happy to hear your enjoyed your time with us, a home away from home is certainly the feeling we would like to give our guests so it's great to hear. I wish you all the very best and we hope to see you soon again, please... More 

Pretoria, South Africa
1 review
1 of 5 stars Reviewed November 24, 2014 via mobile

The resort took 5000 baht for deposit and as we left to our next destination we were told it will be paid back that same day. And till today we have not received anything. So they basically stole the money

Was this review helpful? Yes 2
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear Cecile M, Please accept my apologies that you had an issue with you deposit. We as most other hotels do indeed take a deposit for the incidentals on your bill, this can be done by cash or credit card. Please note the deposit on credit cards is done by authorizing the amount, not charging, once you check out this... More 

Doha, Qatar
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 10, 2014

We were visiting Phuket for almost four weeks with our young children, so we wanted to find a hotel that was reasonably priced but offered a high standard of service and good amenities. We definitely made the right decision choosing the Centara resort at Kata beach! The entrance is beautifully designed and the staff are kind and welcoming, which all... More 

Was this review helpful? Yes 17
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear Mrs. Tavola, Thank you very much for taking the time to share your experience with us and in Phuket in such detail, it is very much appreciated. I am very pleased to learn you enjoyed your stay with us, and hear your kind comments in regards to our kind staff. Also very pleased to hear you find the food... More 

Wagga Wagga, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

Visited in mid October 2014 and found the resort to be great. With three pools you can always find a nice place to relax. Friendly staff and breakfast was up to normal Thai resort standards. The gym was better equipped than many hotels with working machines and free weights. Only slight problem was lack of water pressure in second floor... More 

Was this review helpful? Yes 1
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear Peter O, Thank you much for taking the time to share your comments. I am very pleased to hear you enjoyed our Gym equipment and the friendliness of our team, I shall certainly pass on your kind comments to them. I'm sorry you had issues with the water pressure which we shall certainly look into. I wish you all... More 

Wellington, New Zealand
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 1, 2014

This is the second time we have stayed at a Centura accommodation. In Decemeber 2012 we stayed at Centara Karon Beach and this time Kata beach. Both hotels aarily similar which is good so you know what to expect. Kata beach on is slightly further from the beach, so if your a beach goer, Id stay at Karon beach centara.... More 

Was this review helpful? Yes 1
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear Reviewer Thank you very much for sharing this review and for returning to Centara Resorts a second time. I am delighted to hear that you enjoyed both Centara Karon and and us here in Kata. I am concerned when reading about the buses disturbing you in the morning. That should indeed not be the case and something I will... More 

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

Having stayed at centara karon beach before my expectations were high as their karon beach hotel was a very pleasant stay. First impressions were that the hotel is a little run down. However it was clean and staff were friendly as most Thai people are. Check in was long but there were 12 of us so can be expected. Rooms... More 

Was this review helpful? Yes 1
Hotel M, General Manager at Centara Kata Resort Phuket, responded to this review

Dear Reviewer Thank you very much for sharing this review. I am happy to hear that you enjoyed the hotel and the facilities in general . I am sorry to hear that you found the location a little bit out of the way but would like to thank you for trying us out ! Thank you again and kind regards... More 

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Additional Information about Centara Kata Resort Phuket

Address: 54 Ked Kwan Road, Kata Beach, Phuket 83100, Thailand (Formerly Jiva Resort & Spa)
Location: Thailand > Phuket > Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Kata Resort Phuket 4*
Number of rooms: 158
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Also Known As:
Centara Kata Resort Phuket Hotel Karon
Centara Kata Hotel
Centara Hotel Kata
Centara Kata Resort Phuket Kata Beach
Hotel Style:
#6 Top resorts Hotel in Kata Beach
#10 Family Hotel in Kata Beach
#11 Luxury Hotel in Kata Beach
#12 Romantic Hotel in Kata Beach

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