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PGS Casa Del Sol Hotel

Certificate of Excellence
48/12 Kata Rd.,T.Karon,A.Muang, Kata Beach, Karon, Phuket, Thailand
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1 room 1 adult
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PGS Casa Del Sol Hotel
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154 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

This time me and my friends visited Phuket, we were staying in Casa Del sol hotel. They had very long pool. We love it)) and every day we had massage at Aphrodita Massage shop, all staffs are very nice and kind. They made very good massage. We were enjoyed. Next time we will visit Phuket again and will have massage... More 

Helpful?
Thank Bamby_wilai
Bunbury, Western Australia, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Firstly this is a lovely hotel. The rooms are nice and clean. Pools are beautiful and the breakfast sufficient. Also the Thai staff are lovely as always but seem more subdued than normal. Wifi was only average. Sadly the atmosphere was unpleasant and unwelcoming. This hotel caters for Russians only. I spent my time there never having a smile returned... More 

Helpful?
2 Thank Julie R
Auckland Region, New Zealand
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 31, 2015

2 weeks of cold showers, cold breakfasts, dysentery from food poisoning, Wifi for the first and last day only.. A pool left open even though it was not filtered for 3 days... The rooms were large and clean and the staff were extremely Friendly.. A flood wiped out power, water heating and the pool filteration, and the Hotel had no... More 

Helpful?
1 Thank dinnans
PGS_CasaDelSol, Director of Sales at PGS Casa Del Sol Hotel, responded to this review

Dear Guests, Thank you that you lived in our hotel and for your comment. We apologize that you felt some inconveniences in our hotel during vacations and wish you many new trips and only positive impressions. Best Regards, Yana Asst Sales and Marketing Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 31, 2015 via mobile

We stayed for 2 nights in July. Booked poolside room and were very impressed. Staff were very friendly and helpful. Room was huge and modern. Little bit of maintenance needed but nothing major. 3 pools and nice breakfast included in the price. Will stay again next time. Catering more for Russian families by the look but that's ok.

Helpful?
1 Thank Mark G
PGS_CasaDelSol, Director of Sales at PGS Casa Del Sol Hotel, responded to this review

Dear Guests, Thank you that you lived in our hotel and for your comment. We happy that you got only positive impressions here and hope that you will come back to our hotel again in near future. Best Regards, Yana Asst Sales and Marketing Manager More 

Kawerau, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 19, 2015

We arrived for a two week stay, first two days were great, on the third day there was no hot water , the breakfast hot food was cold, and yay no internet. After the third day of no hot water we complained and were taken to a sister hotel for showers, management gave two gifts of fruit trays but honestly... More 

Helpful?
1 Thank WendyPk
PGS_CasaDelSol, Director of Sales at PGS Casa Del Sol Hotel, responded to this review

Dear Guest, Thank you for your visit to PGS Hotels Casa Del Sol and for your comment. We would like to say to you Sorry for inconvenience in our hotel during your stay here. It was difficult time and we tried to do the best, but anyway thank you for your opinion of our strong and weak sides. We will... More 

Auckland Region, New Zealand
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 19, 2015

Never again will we stay at this hotel which offered so much on our first 2 days of 14. Storms hit the area which brought heavy rain, not the hotels fault, but seriously 12 more days followed with no hot water at all, cold breakfast every morning and intermittent wifi.The staff arranged for our group of 4 to go to... More 

Helpful?
1 Thank Kaye D
PGS_CasaDelSol, Director of Sales at PGS Casa Del Sol Hotel, responded to this review

Dear Guest, Thank you for your visit to PGS Hotels Casa Del Sol and for your comment. We apologize for some inconveniences in our hotel during your stay. We wish you many new trips and only good impressions. Best Regards, Yana Asst Sales and Marketing Manager More 

Doha, Qatar
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 18, 2015 via mobile

Excellent breakfast and location Nice pool. I didn't like the trick that the hotel made, they told me that they don't have hot water just 1 day before check in, there were no hot water in the toilets and the last 2 days the water was muddy and last day there was no water at all!!! I didn't like the... More 

Helpful?
1 Thank Mahmoud A
PGS_CasaDelSol, Director of Sales at PGS Casa Del Sol Hotel, responded to this review

Dear Guest, Thank you for your visit to PGS Hotels Casa Del Sol and for your comment. We apologize for some inconveniences in our hotel during your stay. We wish you many new trips and only good impressions. Best Regards, Yana Asst Sales amd Marketing Manager More 

Bristol, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 22, 2015

I stayed in this hotel with my boyfriend in June'15. The hotel is beautiful, well decorated to have a Thai theme but also very modern. The staff was always very friendly & helpful and kept the hotel spotless! The hotel is suitable for families and couples. We kids play areas and a children's pool area. We stayed in a swim... More 

Helpful?
Thank Tiffanyk21
PGS_CasaDelSol, Director of Sales at PGS Casa Del Sol Hotel, responded to this review

Dear Guest, Thank you that you had your vacation in our hotel and for your comment. We very happy that your vacation was nice and for your high rating of our job. We wish you many new trips and hope that you will back to PGS Hotels Casa Del Sol in the near future. Best Regards, Yana Assistant Sales and... More 

Singapore, Singapore
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 8, 2015

The hotel itself has two large pools and accommodation around it. There is a library, play area for the children and massage services and restaurants along with a business lounge. So if you don't really want to go 'out' for a couple of days you can do so here but the place is so full of Russians and the signage,... More 

Helpful?
3 Thank ShenoyR
PGS_CasaDelSol, Director of Sales at PGS Casa Del Sol Hotel, responded to this review

Dear Guest, Thank you for your choose of our hotel and for your comment. We happy that your vacation in our hotel was good, in general, and hope, that you will come back here again in the near future. Best Regards, Yana Asst. Sales and Marketing Manager More 

Tromso, Norway
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 25, 2015

I was here about 10 days in middle of April. Had a room close to the second biggest pool. The room was excellent. Huge, great balcony, and rather good isolation. But that doesnt help at all, but sadly some russians who stayed here made so much noise that nothing would helped. Several annoying groups, so complaining wouldnt helped. The worst... More 

Helpful?
5 Thank Kjell30
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