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ibis Phuket Kata

88/8 Kata Road | Karon, Mueang Phuket, Kata Beach, Karon, Phuket 83100, Thailand
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1 room 1 adult
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ibis Phuket Kata
ibis Phuket Kata
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444 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

You get what you expect, a very efficient clean hotel in central Kata. A nice busy pool and a large restaurant. It is not on the beach and it is a short, unpleasant walk to get there. The beach is good, but crowded.

Helpful?
1 Thank hokona
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear hokona, Thank you for taking your time to leave a positive review on TripAdvisor. We are delighted to read that you had an excellent stay here at ibis Phuket Kata. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We pride ourselves on delivering a consistently good service throughout and I was... More 

London, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is okay, the rooms are your standard IBIS and it is close to restaurants in the area. There is a shittle bus to the beach which is handy as it is about a 15 minute walk. The swimming pool is lovely and is probably the best part of the hotel. The wifi is terrible in the hotel and... More 

Helpful?
Thank Pooleski
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Pooleski, Thank you for taking your time to leave a positive review on TripAdvisor. We are delighted to read that you had an excellent stay here at ibis Phuket Kata. Please accept my apologies for the issue with wi-fi, rest assured your comments were communicated with our IT team. We look forward to welcoming you back to sunny Phuket... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good bargain for the thrifty traveller. Rooms cleaned daily. Pool and bar small but fine. Travellers are noisy at night / hearing lots down the hallway. Pillows are not comfortable, bed is OK. Bar fridge in room. Get the pool facing view. Had one dinner at the buffet, fine - nothing special. 10 minutes walk to Kata Beach (which is... More 

Helpful?
Thank Sarasoda27
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Warm Greetings from ibis Phuket Kata! Thank you for taking your time to leave a positive review on TripAdvisor. We are delighted to read that you had an excellent stay here at ibis Phuket Kata. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We pride ourselves on delivering a consistently good service... More 

Los Angeles, California
1 review
2 of 5 stars Reviewed 3 weeks ago

Very unpleasant check in service at 11:00 PM. The guy did not even consider that we are a family with an infant coming from abroad tired and we need the room as fast as possible. I had to repeat the salutation three times to get one of the two guys attention that Im around. Once he got the passports he... More 

Helpful?
Thank Dahwi
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Dahwi, Thank you for taking your time to feedback on your stay. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. I have shared your comments with relevant team members to ensure such unfrotunate level of service does not repeat itself. In regards to late check out, I am... More 

Toronto, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was in a perfect location, surrounded by bars, restaurants and shops and a very easy walk to the beach. The pool and amenities were fantastic, and they offer 24/7 kitchen service to your room. The staff were very friendly and helpful. The beds and rooms were great; comfortable, soft and very clean. The balcony was a lovely feature.... More 

Helpful?
1 Thank Cim N
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Cim N, Warm Greetings from ibis Phuket Kata! Thank you for taking your time to leave a positive review on TripAdvisor. Thank you for mentioning the cleanliness of the room, the friendliness of our staff and the great value for money which offers the hotel. At ibis, our goal is to provide great service and comfortable accommodation at competitive... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here 3nights after xmas purely because I was given a package to stay here with no other choice, no surprise i absolutely dislike this hotel, Shame as the area is nice, lovely massage place just 2mins walking distance from hotel lobby, and walking distance to beach and shop nearby, checked in was ok but the staff here are not... More 

Helpful?
1 Thank Gee T
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Gee T, Thank you for sharing your experience at ibis Phuket Kata. It is a pleasure to hear that you enjoyed convinient location of our hotel. I am sorry that your experience did not meet your expectations in terms of service & clientele, please allow me to express my sincerest apologies. Our hotel caters to variety of customers which... More 

Eastleigh, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here from 29th Dec-12th Jan. Know the area well and didn't want to be in Patong but close enough to it which is why we chose here. Wanted cheap and cheerful for a change. Beach is walking distance but they do have a shuttle which we never used! Spa by hotel is not what I would call a spa... More 

Helpful?
1 Thank NikkiC78
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear NikkiC78, Thank you for taking your time to leave a positive review of our hotel. We are delighted to see that you enjoyed your stay with us and it is a pleasure to read that you appreciate the location of our hotel, the cleanliness of the rooms and the friendliness of our staff! We look forward to welcoming you... More 

Stockholm, Sweden
Level Contributor
4 reviews
2 of 5 stars Reviewed 5 weeks ago via mobile

Issues with check in and the staff are not nice at all. Breakfast was not much The pool was cool but small Internet at the room was weak Good parking space Mosquitoes and ants in the room location: good with access to services by foot. I will say it is Ibis standard, you get what you pay for in a... More 

Helpful?
Thank Handuda
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Handuda, Thank you for rating our hotel as good value for money. It is a pleasure to hear that you enjoyed convinient location of our hotel. At ibis, our goal is to provide comfortable accommodation at competitive prices. Please accept my apologies for any service issues encountered during your stay. Rest assured your feedback was communicated to relevant departments.... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2015

We were at Ibis Patong a few day before, and almost everything was the same: nice, airy, holiday feeling and very comfortable budget hotel. The only thing that really was not the same at all was the poor behavior of the front desk. One of the officers (in a black dress) may be better of in the police force or... More 

Helpful?
2 Thank Peter B
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Peter B. Thank you for taking your time to feedback on your stay. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Rest assured that such unfortunate experience does not reflect our usual level of service. We would be delighted to welcome you back so that you may give... More 

Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 26, 2015

Very value for money hotel. Best service for 3 star level. Could be a bit more generous with Accor Silver / Gold level complementary drinks. The car rental / tour package at hotel is 1st class. Recommended

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank SJWu168
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear SJWu168, Thank you for taking your time to leave a positive review on TripAdvisor. We are delighted to read that you had an excellent stay here at ibis Phuket Kata. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. I would like to thank you for being a loyal Le Club AccorHotels... More 

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