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Chanalai Romantica Resort

3.5 of 5 62 Kata Road, Kata Beach, Phuket 83100, Thailand (Formerly Tropical Resort)
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Chanalai Romantica Resort
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Chanalai Romantica Resort
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192 reviews from our community

Traveler rating
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    76
    36
    12
    10
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23
100
9
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toulouse, Midi-Pyrénées, France
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed there for 37 nights, a long time but not long enough! All the staff were very friendly and the service was really good. Communications between the staff and ourselves was smooth, they were always concerned that we had no problems.The rooms were clean ,beautifully decorated and maintained.The pool is wonderful , lots of fun. This hotel is made... More 

Was this review helpful? Yes
Wimontra, Manager at Chanalai Romantica Resort, responded to this review

Dear Mr. and Mrs. Holstein, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Romantica Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalairomanticaresort.com and I will be happy to handle the arrangements... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2014

We stayed there for 13 nights, and it was overall pleasant. The room was clean except for some spots around the bathroom sink, and the equipment seemed a little old... But for the price we paid (low season), we could hardly expect this hotel to be a palace. The staff was friendly even though some of them didn't speak English... More 

Was this review helpful? Yes
Wimontra, Manager at Chanalai Romantica Resort, responded to this review

Dear Guest, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Romantica Resort, Kata Beach'. I am delighted to hear that your overall stay was pleasant with us. We have noted your comments regarding the cleanliness of bathroom and have re-briefed our Housekeeping team to ensure all predefined processes are followed in... More 

Philippines
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 8, 2014

We had mixed feeling about this resort. We were very excited as we wanted to stay here last time and it was fully booked. We had the chance last weekend and regretted that we transferred to this hotel. Okay, here goes the review... When we checked in, we were given a room that was not yet ready. When we opened... More 

Was this review helpful? Yes 1
Wimontra, ผู้จัดการ at Chanalai Romantica Resort, responded to this review

Dear Khun Emily, Thank you very much for your sincere comment and we do apologize for any inconvenience caused to you. We brought your kind reviews to discuss with the team members and we will correct them. We hope that you still give us a chance to serve you in the future. Sincerely Yours, Wimontra K. Hotel Manager More 

COTE D'AZUR
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 7, 2014

Stayed for 2 weeks and cannot really fault anything. Rooms were large and spacious with plenty of storage. Plenty of choice for breakfast. Staff very friendly. Just minor negative comment, a mirror for shaving by the washing bowl would be helpful, instead of stepping 3 feet to one side to use full length mirror which was badly lit.

Was this review helpful? Yes 1
Wimontra, ผู้จัดการ at Chanalai Romantica Resort, responded to this review

Dear Khun Laoboonma, We all staff in Chanalai Romantica Resort are appreciated your comment and we will also bring your suggestion about shaving mirror to discuss with the team. Sincerely Yours, Wimontra K. Hotel Manager More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2014

You get a spacious, comfortable room with a fairly nice view of the pool and the seaside beyond. It is fairly near the action in Kata and the front desk are able to somewhat assist with arranging daytrips or will direct you to nearby specialists. The cost of the room is what deserves the highest rating, as you really do... More 

Was this review helpful? Yes 2
Wimontra, Manager at Chanalai Romantica Resort, responded to this review

Dear Khun Stoomash, We all staff are glad and appreciated about your comment. We brought this great new to our staff and it can fulfill their energy. We hope that we will have a chance to welcome you to our resort again. Best Regards, Wimontra K. Hotel Manager of Chanalai Romantica Resort More 

Gosford, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 17, 2014

We just spent 9 nights in a swim up room, the hotel is centrally located in Kata beach the rooms are large and cleaned everyday but are in need of some maintenance . Hot water supply is also a bit hit and miss. The major gripe we had was with the breakfast it was terrible, they definitely need a permanent... More 

Was this review helpful? Yes 2
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review

We would like to thank you for choosing Chanalai Romantica Resort for spending your holiday and for this review, this will help us a lot to improve our service and facilities. And, we are hoping to see you again in the near future. Have a nice day. More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 16, 2014

We stayed in the Chanalai Romantica on a bed & breakfast basis for the last 6 nights of our travels and were not disappointed. Good central location, just a short walk from the beach, restaurants and shops etc. the hotel itself is spotless, the rooms large and cleaned on a daily basis. We opted for an upper floor room which... More 

Was this review helpful? Yes 1
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review

We would like to thank you for choosing Chanalai Romantica Resort for spending your holiday and for this review, this will help us a lot to improve our service and facilities. We are happy to hear that you enjoyed your stay in our Hotel and it's our pleasure to serve you. And, we are hoping to see you again in... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2014

My wife and I spent 3 nights in Chanalai Romantica Resort and we enjoyed our stay very much. Our room was on the third floor and the balcony had a nice view overlooking the pool with a glimpse of "sea view". Room is spacious and clean with separate bathroom/toilet and with a big bathtub. Checking in and out of the... More 

Was this review helpful? Yes 3
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review

We would like to thank you for choosing Chanalai Romantica Resort for spending your holiday with us and for this review. It's our pleasure to serve you. We are happy to hear that you enjoyed your stay and liked our facilities. And, we are hoping to see you again in the near future. Have a nice day. More 

Paris, Ile-de-France, France
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 12, 2014

A paradisiac hôtel, near Chaweng Beach in Phuket. The pool is giant, the room is luxuous, quiet ... I only stayed there 3 days, but it was great to relax and the end of my trip ! You can order burgers to eat on a transat.

Was this review helpful? Yes
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review

Thank you for choosing Chanalai Romantica Resort for spending your holiday and for this review. We are happy to hear that you enjoyed your stay. And, we hope to see you again in the near future. Have a nice day. More 

Wexford, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014 via mobile

Myself and my husband had a lovely 10 day stay at chanalai romantica the staff are lovely very accomadating hotel pool etc very clean all in all 10 out of 10 stars for this delightful hotel we hope to visit again soon Thankyou for such a lovely stay

Was this review helpful? Yes 1
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review

Thank you for choosing our hotel and for this review. It's our pleasure to serve you. We are happy to hear that you enjoyed your stay and liked our facilities. And, we are hoping to see you again in the near future. Have a nice day. More 

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Additional Information about Chanalai Romantica Resort

Address: 62 Kata Road, Kata Beach, Phuket 83100, Thailand (Formerly Tropical Resort)
Location: Thailand > Phuket > Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chanalai Romantica Resort 3.5*
Number of rooms: 65
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Also Known As:
Tropical Hotel Kata Beach
Chanalai Romantica Resort Phuket/Kata Beach
Hotel Style:
#16 Spa Hotel in Kata Beach

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