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Sugar Palm Grand Hillside

1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Phuket 83100, Thailand
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1 room 1 guest
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Sugar Palm Grand Hillside
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699 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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  • English first
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  • All months
    (699)
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    (176)
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    (163)
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Hyderabad, India
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well built n designed room in form of steps on the hill side. My room was on top with a fantastic view. Rooms are spacious nicely decorated neat. Bathroom is stylish with tub n shower enclosure. Balcony is big with seatings for two with a city view from top. They do serve breakfast buffet for some cost. They have helpful... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

3 week holiday booked into the Sugar Palm Grand Hillside. The location was amazing, just minutes to Kata beach and an awesome number of restaurants to choose from. The hotel was very well kept, with the rooms being spacious and clean. Breakfast each morning was enjoyable with a variety of dishes to choose from. The staff were excellent and only... More 

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Purley, England, United Kingdom
Level Contributor
209 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was interesting. I wasn't expecting much but was surprised by the quality of the rooms for the price paid of £18. Clean as hell and ultra modern inside with a lot of cool stuff. Firstly the bathroom is really nice and tiled with a large bath big enough for two along with a decent cubicle shower. The room... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 days ago NEW

Had a very good 3 nights stay at the hotel. Pleasantly surprised by how everything functions so well - excellent wifi in the room & around the property as a whole; big clean room, balcony & bathroom with large bath tub; comfortable bed with fluffy pillows; very good water pressure & flushing system in the bathroom; many electrical points in... More 

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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Although the location is a little off, the good thing is that it's pretty peaceful. Walkable distance to the beach and decent restaurants around the hotel. Staff are friendly and polite. The only bad thing is the WIIF connection. It's pretty weak. Hope you could do something about it.

Was this review helpful? Yes
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Originally given a pool access room on the 9th floor, with stunning views over Kata. Requested to move rooms which staff were more than willing to accommodate. 4th floor views caught Good glimpse of Kata Beach. All staff could not do enough to make our stay any more enjoyable than it was. Sunset at 7th Heaven bar is a most,... More 

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience with us on Tripadvisor. We are very glad that you had the most enjoyable and relaxing stay. We look forward to welcoming you back in Sugar Palm Grand Hillside. Please feel free to reach me so I could assist you on your next holiday plan. Sincerely yours, Michael... More 

Cairns, Queensland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We were so spolit :) fabulous peaceful & decadent rooms up the hill away from the crowds - biggest bed Ive ever slept in - super clean - just gorgeous staff who looked after us so well and couldnt do enough for us - thanks so much x

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing your holiday with us on Tripadvisor community. We are very happy to know your visit was a memorable one. We hope we could serve you again in Sugar Palm Grand Hillside. Please feel free to reach me if you wish to come for another holiday in Phuket. Sincerely yours, Michael Salalima General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

5/5!!! It feels like home but just a luxurious one! Rooms and pools are superb clean and spacious; management and staff are friendly, super nice service and very accommodating; food are great, 7th Heaven Bar is really heaven with the sunset and drinks! Worth every single dollar! Will definitely go back here!!!

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for the nice review of our hotel. Our team is very happy to know you felt at home while staying with us. We look forward to welcome you back in Sugar Palm Grand Hillside. Please let me know if you plan your next visit as I will be glad to assist. Sincerely yours, Michael Salalima... More 

Manila, Philippines
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

The staff are all smiles. My room has an infinity pool outside the balcony. It's very clean and fragrant. It offers a lot more english speaking channels on the television. The hotel has a great view of Kata beach and the town, especially at night. Mr. Michael Salalima really ensures good service delivery.

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for appreciating the warm smiles of our friendly team members. We are also very pleased that you enjoyed the stunning view of Kata Beach and the cleanliness of our rooms and area. We hope we could serve you again in Sugar Palm Grand Hillside. I will be glad to assist you in arranging your next... More 

San Juan del Sur, Nicaragua
Level Contributor
65 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 7, 2015

We stayed for 4 nights at the end of May and another 5 nights following a short trip to KL. Absolutely loved this hotel! Great value for money and in a fantastic location as only a short 5 min walk down to the beach and the many restaurants/bars. However as you are up on the hillside there is no problem... More 

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing your amazing experience with us. We are very delighted that you had a great stay and found our staff fantastic. Looking forward to welcome you back for another great holiday in Sugar Palm Grand Hillside. I will be happy to assist you on arranging your next visit, please feel free to reach me.... More 

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