We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sugar Palm Grand, Hillside

3.5 of 5 1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Phuket 83100, Thailand
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sugar Palm Grand, Hillside
Professional photos View all
Browse nearby
Sugar Palm Grand, Hillside
Write a Review

645 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Macau, China
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars NEW

I have reviewed this hotel in January 2012 and what I wrote then is still essentially valid today. Not much has changed, and this continues to be a sure bet in Kata. However, beware that telecommunications are a bit of a joke. I mentioned in 2012 that the wifi signal is very poor. Well, nothing happened in three years. It's... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights on our honeymoon. We got a pool access room, which was amazing. You share the pool with another room, but we had no problems with this. The room is up a bit of a hill, but not too bad. Staff were so lovely, and the facilities were amazing. I definitely recommend getting a pool... More 

Was this review helpful? Yes
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We took advantage of the 6days5nightsee package which included: -grand pool access room -breakfast included -free return airport transfers -trip to Coral and Raya Island -meal for 2 at baby Palm the onsite restaurant The hotel is very good value for money. I'd definitely advise going for a pool access room and asking for a higher level floor as the... More 

Was this review helpful? Yes
Gordon's Bay, South Africa
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 3 nights at this hotel, we had a good experience in general. The room was very nice with a lovely view over the swimming pools and property. We enjoyed the jacuzzi on our balcony. The swimming pools are truly spectacular and it was a privilege swimming in them. Service from staff was adequate.

Was this review helpful? Yes
New York City, New York
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As it's name said, this hotel is on a small hill, you may need to climb many steps of stairs if your room is on the top of the hill, somebody may feel boring especially after touring for a whole day! The other aspects of this hotel are OK. My room is a little bit small, but what really surprises... More 

Was this review helpful? Yes 2
Zurich, Switzerland
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 4 nights at the hotel and because our plans changed,we extended our stay for another 5 nights. When we arrived we complained about the cleanliness of our bathroom- mold everywhere in the shower corners and sink and our Jacuzzi was not working, we where given a other room immediately with better view on the sea, Jacuzzi was working... More 

Was this review helpful? Yes
Kuwait City, Kuwait
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just loved the idea of a hotel room with it's own private swimming pool. My husband and kids enjoyed the pool very much, even if there was some rainy days we loved it, btw we spent 11 days and it was all worth it. Now.. when it comes to food and dining, it wasn't really that impressive but it... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a week whilst in Phuket and can not be happier with their facilities. I had originally been booked for Jacuzzi Deluxe room however they had upgraded me to a Pool access room. Rooms were modern, clean and very beautiful. Showers were very nice (better than the drizzle showers you get in some places). The pool was... More 

Was this review helpful? Yes 1
Penang Island, Malaysia
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2015

Booked 2 rooms with pool access for 5 nights and we got the rooms on the higher level with great view overlooking Kata from our pool. Very unique concept as its on a cliff and only both of our rooms shared the same pool. Room was clean, comfy, and cozy, most importantly the king sized bed is comfortable. Really appreciate... More 

Was this review helpful? Yes 4
hong kong
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2015

We stayed in the Hillside on the first day it opened and have been back many times. Usually on our visits to Phuket we are engaging in activities such as sailing and diving, and it's perfect as a base. The rooms look a little Spartan, but they are very comfortable. The staff have got to know us very well and... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sugar Palm Grand, Hillside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sugar Palm Grand, Hillside

Address: 1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Phuket 83100, Thailand
Location: Thailand > Phuket > Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sugar Palm Grand, Hillside 3.5*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Asiatravel.com Holdings, Cheap Tickets, Hotels.com, Agoda, Despegar.com, HostelBookers, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Sugar Palm Grand, Hillside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand Hillside Kata
Sugar Palm Grand, Hillside Phuket/Kata Beach
Hotel Style:
#14 Romantic Hotel in Kata Beach

742 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (594)
View from room (57)
Hotel & grounds (119)
Pool/beach area (90)
Room/suite (139)
Dining (9)
Bathroom (38)
Other (142)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (127)
Grand Deluxe Room (34)
Grand Jacuzzi Deluxe Room (30)
Grand Pool Access Room (35)
Pool (8)
Restaurants and Bars (8)
The Hotel (12)

Management photos: Courtesy of the property manager

All management photos (21)
Hotel & grounds (7)
Room/suite (5)
Pool/beach area (6)
View from room (1)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay