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Sugar Palm Grand Hillside

1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Phuket 83100, Thailand
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Sugar Palm Grand Hillside
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Sugar Palm Grand Hillside
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661 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very close to the beach (150m) but unfortunately, you will need to walk up a 30m steep slope before reaching the hotel. We were also given a room that needed us to climb up a steep flight of steps - It helps to ask if they have rooms which can be accessed via the elevator. Having said... More 

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing your experience and choosing our hotel for your holiday. Our team is so glad that you've enjoyed our 7th Heaven Sky Bar with its stunning sunset view. We hope to welcome you back in Sugar Palm Grand Hillside. Please feel free to reach me for any assistance that you may require. Sincerely yours,... More 

Okrug Gornji, Croatia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is close to Kata beach, much more quiet than Patong area. There is few swimming pools as well. Distance to Patong beach is around 11 km which means that you ll need to use local mafia taxis which do not have meters and will charge you around 500 baht in one direction. But if you are fan of quiet... More 

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and for writing about your experience. We are pleased to know you enjoyed the location, room and staff service. We look forward to welcome you back in Sugar Palm Grand Hillside. Please feel free to reach me for any assistance you many need. Sincerely yours, Michael Salalima General Manager More 

Doha, Qatar
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is very close to kata Beach. The staff and the hotel itself are excellent. The room was big, with a nice view over the sea and the hotel`s pools. Free mini bar, 2 cocktails free on their 7-th floor restaurant (with a great view). Very good breakfast (buffet) and free access to sauna. The hotel`s pools are very... More 

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing your stay with us. We are glad to hear that you have had a great stay and found our hotel excellent. Our team is very pleased to read your compliments on our staff service during your visit. We hope to welcome you back in Sugar Palm Grand Hillside. Please feel free to reach... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visiting in March was quiet. The hotel is just 5 mins from the beach, or try Kata Noi Beach 10 mins away, where it's very quiet (in March). The hotel is well run, I had a pool access room. Large, clean, relaxing and comfortable room. Free items in the mini bar and even the wifi was ok. Close to lots... More 

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for writing about your recent stay with us. Our team is very delighted that you had a relaxing and comfortable holiday. We look forward to serving you again in Sugar Palm Grand Hillside. Please do not hesitate to reach me if you may need any assistance. Sincerely yours, Michael Salalima General Manager More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Resort is built along the hill, so a little steep climb is needed to reach the resort. Location is just 5min walk away from the beach, and shops & restaurants are just right outside the resort, down the slope. Staffs are very helpful, and well-verse in English. There are 2 buildings to the resort, serviced by 2 lifts on the... More 

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for the positive review of our hotel. The clean and spacious rooms of our hotel with its stunning view is really in great demand in this area and we are glad you enjoyed it. We hope we could serve you again in Sugar Palm Grand Hillside. I will be glad to assist you in arranging... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at Sugar Palm for our honeymoon. It is a very beautiful place and also very friendly. Hotel personal was very nice and careing.They organised for us very nice private dinner what was also very tasty. Special thanks and greetings to our friends in this hotel!!!

Was this review helpful? Yes
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience with us. My team is so happy that you find our hotel beautiful and very friendly. It was really a great opportunity for our team members to assist you in preparation of your very special moment together. We look forward to your next visit in Sugar Palm Grand... More 

durban
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 5, 2015

We stayed in Feb 2015 after our friends had stayed in December. We stayed in a pool access room on the lower floors. the room was neat and clean with modern design. you have to get in the pool to get across to the tanning area in the middle. some of the rooms on the upper levels have a walkway... More 

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Macau, China
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 27, 2015

I have reviewed this hotel in January 2012 and what I wrote then is still essentially valid today. Not much has changed, and this continues to be a sure bet in Kata. However, beware that telecommunications are a bit of a joke. I mentioned in 2012 that the wifi signal is very poor. Well, nothing happened in three years. It's... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 27, 2015

We stayed here for 2 nights on our honeymoon. We got a pool access room, which was amazing. You share the pool with another room, but we had no problems with this. The room is up a bit of a hill, but not too bad. Staff were so lovely, and the facilities were amazing. I definitely recommend getting a pool... More 

Was this review helpful? Yes 1
Rome
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 21, 2015

We took advantage of the 6days5nightsee package which included: -grand pool access room -breakfast included -free return airport transfers -trip to Coral and Raya Island -meal for 2 at baby Palm the onsite restaurant The hotel is very good value for money. I'd definitely advise going for a pool access room and asking for a higher level floor as the... More 

Was this review helpful? Yes 1
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