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All 3 Charlestown hotels

Quality Hotel Apollo International

4.0 of 5
290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia
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Ranked #1 of 3 hotels in Charlestown
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82 reviews from our community

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Date Rating
Sydney, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 13, 2013

Although this is on a main road (pacific hwy) it has been refurbished so the rooms are very quiet - most face the back - a valley of trees. Rooms are big, bathrooms spotless, towels and bedding good quality. There's little in the way of cafes, shops or restaurants within an easy or pleasant walk but of you're after a... More

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Sydney, Australia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 5, 2013 via mobile

A great location close to city, beaches and convenient to the hospital. The restaurant food was superb. Only downside was single beds (a bit of a culture shock). There is also no lift so need to climb stairs

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Linear5, Owner at Quality Hotel Apollo International, responded to this review
May 6, 2013

Thank you for your glowing review. We do hope that we will be able to welcome you back again soon! In regard to the two issues that you have raised - we are perplexed about your observation concerning the single beds. We have searched the system for your reservation and believe that you reserv ed a room with twin beds.... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2013

I stayed here for one night with my wife. We found the hotel as a mystery hotel at a very reasonable price, even though the price did not include breakfast. We were very impressed by the friendliness of all the staff from reception to restaurant. The room was clean, new and had a wonderful outlook towards bushland. Parking was effectively... More

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Linear5, Owner at Quality Hotel Apollo International, responded to this review
May 6, 2013

Thank you for your wonderful review. Our team works hard to offer a professional service and to make every guest feel special. We are so pleased that you enjoyed your stay, and we look forward to welcoming you back again soon. Warm wishes - Guest Relations Director More

Freshwater, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 21, 2013

I came across this place through Trip Advisor reviews when looking for an inexpensive stay over the Easter weekend near my friends house in Newcastle. It was a great find as described in other positive reviews. Check-in was friendly and smooth, the rooms are large and very modern, they even had made up the double sofa bed for my toddler,... More

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Australia
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed April 21, 2013 via mobile

Recently stayed here for 2 nights in a family room which consisted of king bed and sofa bed in one room and king bed in another room, so good not to be cramped up all in one room. Staff are very friendly and helpful, location is excellent with Charlestown square a ten minute walk or very short drive away....only a... More

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Lake Macquarie, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 19, 2013

We stayed one night in the King Spa room, the room was spacious and very neat and clean, the spa knob in the shower was very stiff to use - to change from shower to spa, rang for room service for our meals and the food was excellent, delivered promptly and waitress was very lovely and courteous. There was no... More

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Linear5, Owner at Quality Hotel Apollo International, responded to this review
May 6, 2013

We refer to your extremely positive review. We note your comment about the pillows and we tender our unqualified apologies. We have replaced almost every pillow in our newly refurbished and extended hotel. However, yours must have been one of the few rooms where new pillows have not yet been provided. Again, we apologise. We assure you that, upon your... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 19, 2013 via mobile

We had to make an emergency trip to Newcastle to help move a family member and had to book a place to stay at the last minute and didn't want to spend too much money given it was an unplanned trip. I stayed here a few years ago for work and whilst it was clean and friendly it was a... More

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Sydney, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 9, 2013

We stayed overnight (Saturday ) at the Apollo International Hotel as we had a sporting function the next day. The check in was smooth and friendly. We forgot our Apple charger and we were handed one for loan - no problem. Our room was comfortable , clean and spacious. We had a nice view from our balcony of the bush.... More

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Sydney, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 1, 2013

I paid extra on a website to ensure that we were booked on an upperfloor. We were located on level two near reception. When I asked about the discepency and showed them the booking, staff basically ignored my booking and showed us to the room. The room was nice, but the maintenance is very behind the ceiling was patched but... More

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Linear5, Owner at Quality Hotel Apollo International, responded to this review
April 4, 2013

We refer to your review. You reserved your room through a third party website and we do not know what rate you were charged, or what supplement you paid for your room. Our front desk allocated a Deluxe room to you, which is what you booked, and it is on the second floor, with good views over the lawn and... More

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 30, 2013

My family stayed o we the Easter long weekend. Although 3 separate Bookings were made, they accommodated our request to stay in 3 consecutive rooms. The rooms had modern decor, very clean and comfortable bed. The food - room service, buffet brekky & dinner @ babbingtons is sumptuous! The staff are professional and friendly. Housekeeping is reliable (designer glasses was... More

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Additional Information about Quality Hotel Apollo International

Also Known As:
Quality Inn Newcastle
Quality Hotel Apollo International Greater Newcastle/Charlestown, Australia
Address: 290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia
Phone Number:
Region: Australia > New South Wales > Greater Newcastle > Lake Macquarie > Charlestown
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Charlestown
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Quality Hotel Apollo International is a four star boutique hotel, located 10 minutes south of Newcastle CBD and providing easy access to the city and local beaches.Set against a backdrop of native bush reserve, Apollo International provides quality accommodation, professional personalised service and well appointed modern facilities.Just minutes drive to the heart of Newcastle and 2 hours from Sydney via the F3 expressway. Unmistakable in appearance, the hotel is one of Newcastle’s highlights. ... more   less 
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