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BEST WESTERN PLUS Apollo International

4.5 of 5 290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia (Formerly Quality Hotel Apollo International)
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Certificate of Excellence 2014
BEST WESTERN PLUS Apollo International
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BEST WESTERN PLUS Apollo International
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340 reviews from our community

Traveler rating
    153
    140
    32
    8
    7
See reviews for
65
114
17
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Australia
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were looking for a hotel in the Port Stephens/Newcastle area on our way home to South Coast NSW. The BW Charlestown offered very good value for money for travelling just a few more kms past Newcastle. The decor and amenity were excellent - even a mini bar for a quick ale after travelling - and the staff very friendly.... More 

Review collected in partnership with Best Western

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Sydney, Australia
Top Contributor
84 reviews 84 reviews
42 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Agree with the other recent reviewers who have given this hotel high ratings. The hotel is fully renovated, very modern, very clean and the king rooms are a very good size. While the hotel is on the highway, we have not been bothered by traffic noise in the times we have stayed here. Importantly for me, wifi has been free... More 

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Tamworth NSW
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Whenever we're in Newcastle we stay here. Always spotless, comfortable bed, ticks all the boxes. Only $15 extra for a complete country breakfast. Good room price for holders of Seniors card, always a bonus I reckon!

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice new or renovated rooms with great outlook over trees. New bathrooms, good air-conditioning in most rooms, although some older rooms have quite hold a/c units. I dont know how the reception staff cope though, as the foyer is always very hot with no air conditioning at all. Hotel could definitely introduce express checkout as having to get in car,... More 

Was this review helpful? Yes 1
GeneralManagerApollo, General Manager at BEST WESTERN PLUS Apollo International, responded to this review

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a wonderful family suite very clean - all other amenities were brilliant. The children loved the pool and breakfast buffet was really great. We would happily go back there and recommend the hotel to others. Staff were friendly and helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had travelled to Newcastle to conduct a strategy workshop for a client. I was booked into the Apollo on the Pacific Highway at Charlestown. My requirements were quite specific and I wanted the workshop to go well. The staff were fantastic they could not have been more helpful, nothing was a problem. thanks to the staff and well done.

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Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was great. Stayed valentines day as we went to the movies. Room service and buffet breakfast both delicious! Friendly staff and immaculate rooms, highly recommended! Would definitely stay here again and would recommend to anyone.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whilst staying here for work I found the staff very charming and attentive, the rooms clean and well appointed. Can't fault anything. The restaurant served delicious food and the room service menue was very tasty. I would stay here again.

Was this review helpful? Yes 2
Tuncurry, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I had a lovely stay. The room was exceptional. The staff were very pleasant and helpful. I recommend eating at the restaurant. The ammenities were very clean and tidy. I would recommend anyone to stay. We will be repeat visitors.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Toongabbie, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love staying at the Apollo International in Charlestown, I stay there for work every 6 months, great & efficient service, awesome food, beautiful friendly staff and the rooms are spacious and trendy, highly recommend

Review collected in partnership with this hotel

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Apollo International

Address: 290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia (Formerly Quality Hotel Apollo International)
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Lake Macquarie > Charlestown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN PLUS Apollo International 4.5*
Number of rooms: 94
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Also Known As:
Quality Inn Newcastle
BEST WESTERN PLUS Apollo International Greater Newcastle/Charlestown, Australia

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