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All 3 Charlestown hotels

BEST WESTERN PLUS Apollo International

4.0 of 5 Hotel   |   290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia (Formerly Quality Hotel Apollo International)
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84%
Ranked #1 of 3 hotels in Charlestown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Robyn S Lake Macquarie, Australia
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  • Reviews (189)
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189 people have reviewed this hotel

Traveler rating
    83
    75
    20
    4
    7
See reviews for
37
68
11
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Any
English first
Lake Macquarie, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

My husband and I had a wonderful night at the Apollo. The room was extremely clean, modern and fresh with a great outlook. All staff were extremely helpful and friendly. We were amazed how quiet it was at night. Restaurant by the way had great service and the food was exceptional. Would highly recommend, we had a great break.

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Sydney, Australia
1 review
3 of 5 stars Reviewed 3 days ago NEW

The room was lovely. Clean and tidy. My children and I like to stay out when travelling far. These over night stops suit us fine. I know now when I come again to visit New Castle I will pic the Apollo, Best Western Hotel.

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GeneralManagerApollo, General Manager at BEST WESTERN PLUS Apollo International, responded to this review

Dear Valued Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Googong NSW
Top Contributor
90 reviews 90 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Like a number of reviewers, we have stayed at this hotel over many years. Our previous visit was after Best Western took over, and we were very impressed with the changes in the hotel. Still impressed. Rooms are spacious, clean and modern. Bathrooms well appointed. Good Twinings tea for your evening or morning cuppa. Plenty of channels to watch on... More

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Sydney, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've been staying at the Apollo International for years when travelling for business. Robyn and her team are amazing and very friendly, they go out of there way to make your stay perfect. Rooms are fresh and new.

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Glen Innes, Australia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We travel to Newcastle each year for appointments, this was our first time staying at the BEST WESTERN PLUS Apollo International. Our room was clean and quite comfortable - The bed was AMAZING, best sleep I had in a while! We had a 3 course meal, which was phenomenal :) I thoroughly enjoyed the buffet breakfast, one of the highlights... More

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Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband and I were very impressed with the excellent & friendly staff we encountered on our trip. Our room was very spacious, clean and an extremely comfortable bed. Our balcony overlooked bush land and was very quiet. I would HIGHLY recommend this hotel to anyone looking for somewhere to stay in Newcastle. Thank you once again for a wonderful... More

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Greater Sydney, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights in a King Room on the 4th floor. Very quiet, great bed. Small balcony with seating Dinner menu was a bit ordinary, the chef has tried to be Masterchef, but not quite made it. The breakfast were overpriced, $18 for Toast etc., and $23 for Hot food as well. Would have liked the option of... More

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Middle East
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't fault the Apollo! From check in to check out visit was seamless. The only thing I suggest is that the rooms should include 2 bottles of water a day. With the AC on at night tends to dry the air out and $3 for a bottle is a bit much. But good to see the wifi was free, decent... More

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forster nsw
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nothing was any trouble. The place was nice and clean. The room was very spacious and the staff were most helpful. The bed was very comfy. I have stayed at other hotels in the area that are just as good and are a little cheaper. So probably a little overpriced at full rate but if u can get it at... More

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Wellington, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Certainly a step ahead from the standard Best Western brand. Clean and comfortable room. One Bedside light was not working, also one of the overhead lights was blown. Glad to have had a decent steam iron in the room. Free apples on the counter for guests was a nice touch. Also got a discounted rate.

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Additional Information about BEST WESTERN PLUS Apollo International

Address: 290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia (Formerly Quality Hotel Apollo International)
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Lake Macquarie > Charlestown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Apollo International 4*
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Also Known As:
Quality Inn Newcastle
BEST WESTERN PLUS Apollo International Greater Newcastle/Charlestown, Australia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN PLUS Apollo International Hotel is a 94 room, recently totally renovated and extended four star hotel, located 10 minutes south of Newcastle CBD and providing easy access to the city and local beaches. Set against a backdrop of native bush reserve, Apollo International provides quality accommodation, professional personalised service and well appointed modern facilities. Just minutes drive to the heart of Newcastle and 2 hours from Sydney via the F3 expressway. Unmistakable in appearance, the hotel offers arguably the newest, largest and most luxurious guest rooms in Newcastle. ... more   less 
Number of rooms
94

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