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BEST WESTERN PLUS Apollo International

Certificate of Excellence
290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia (Formerly Quality Hotel Apollo International)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Apollo International
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420 Reviews from our TripAdvisor Community

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Traveler rating
    188
    171
    41
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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    (420)
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    (94)
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All months
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The staff are very friendly and helpful. Gave us great tips on where to go for different activities within Newcastle. Our room was clean and comfortable and the good was good. I would recommend this hotel.

Was this review helpful? Yes 1
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Located close to my business needs and has walkable access to eateries in Charlestown Square, if you are staying longer and bored of eating at the internal restaurant (which is good anyway). Good parking facilities and friendly staff round it off.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed one night in this hotel as we flew in late to Newcastle and were planning on driving the next day to the Hunter Valley. This hotel was lovely and clean and the staff were friendly. This was a great find and would definitely stay here again if we travel to Newcastle.

Was this review helpful? Yes 1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had a family room, nice to have separate bedrooms, everything clean and comfortable. AC noisy in twin room. I thought compared to the other two hotels we stayed in in Sydney for this trip, which had a higher star rating this was quite expensive. $70 per night more and the quality was certainly no better. Comfortable but not worth... More 

Was this review helpful? Yes 1
GeneralManagerApollo, General Manager at BEST WESTERN PLUS Apollo International, responded to this review

Dear Valued Guest Thank you for choosing the BEST WESTERN PLUS Apollo International, we truly appreciate you sharing your experience at our hotel on Trip Advisor. Our dedicated and professional team works long and hard to offer a superior level of accommodation and service. Alas, sometimes we do not get it right. On this occasion, we unfortunately did not meet... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at this hotel on a Saturday afternoon for a one night stay. There was lots of parking , the check in process easy, the room itself was big and spacious , the bed was large and comfortable,and I was settling in for a happy stay. In the evening , getting ready for dinner , the biggest downfall of this... More 

Was this review helpful? Yes 3
GeneralManagerApollo, General Manager at BEST WESTERN PLUS Apollo International, responded to this review

Dear Valued Guest Thank you for choosing the BEST WESTERN PLUS Apollo International, we truly appreciate you sharing your experience at our hotel on Trip Advisor. Our dedicated and professional team works long and hard to offer a superior level of accommodation and service. We assure you that, had we known about the issue in regards to the cold water... More 

Kincumber, Australia
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Handy to place to stay just outside CBD with easy access to main roads. Well set out rooms with all mod cons & an excellent restaurant & staff , & price competitive too! Good for conferences too which can be catered for.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This facility offers the business traveller all that you need, quality, comfort, nice meals at reasonable rates. The staff are friendly and very helpful. I would certainly recommend this facility. Located within an easy drive to Newcastle city or the local Charlestown shopping centre.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Port Macquarie
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were super friendly. I was travelling with my 4 year old and they went out of their way to make sure we were comfortable and informed. Room was lovely. The whole facility is really well presented and despite being close to a main road, very quiet. I would not stay anywhere else but here if travelling to or through... More 

Was this review helpful? Yes 2
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great room, clean and modern. Room looked like the day I checked in each morning, housekeeping team are fantastic. Restaurant good, customer service team very warm and helpful. Annoys me that they don't replace milk, have to walk 5 kms to collect yourself every day. Overall awesome will def be back!

Was this review helpful? Yes 2
Mount Gambier, South Australia, Australia
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here overnight to break a 2000km drive. It was my first visit to Newcastle and I didn't know where to stay. Check in was fast and friendly. The room itself was large and the bed was super comfortable. The bathroom wasn't huge but was modern and had a nice big shower. There was a balcony with a table and... More 

Was this review helpful? Yes 2
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