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All 3 Charlestown hotels

BEST WESTERN PLUS Apollo International

4.0 of 5 Hotel   |   290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia (Formerly Quality Hotel Apollo International)
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84%
Ranked #1 of 3 hotels in Charlestown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Wayne H
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214 people have reviewed this hotel

Traveler rating
    94
    86
    22
    5
    7
See reviews for
40
77
12
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

I would highly recommend people stay here as the bed was one of the most comfortable I have ever stayed in. Also all staff( restaraunt wait staff inclusive) were so friendly and accommodating. The facilities in the room were awesome. Nice big screen tv and free foxtel ( I love the sports channels)

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

We have stayed in the Apollo a few times now. Each time has been acceptable, the staff are lovely and the rooms are clean - as long as you get a room in the new section! The older rooms have a distinct smell that doesn't dissipate but you get used to it. Also Babbingtons is awesome! Breakfast and Dinner -... More

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Sydney
1 review
5 of 5 stars Reviewed 4 days ago NEW

Up on the hill overlooking Newcastle so great views, the room was lovely, clean and large. The staff were friendly, happy and very helpful. Made our stay very enjoyable. We'll be back, might become our date night regular stop.

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Sydney, New South Wales, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at Apollo on many occassions as it is by far the best valued hotel in Newcastle. Food is great and the staff are super friendly snd always helpful and efficient. Has great views over the valley.

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Inverell
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hubby and I stay here each time we visit family in Newcastle, normally no issues but this time there were a few. Being disabled I let them know I needed a room close to amenities such as the dining room etc. we arrived and were astounded to be given the key to a room down two flights of stairs? I... More

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GeneralManagerApollo, General Manager at BEST WESTERN PLUS Apollo International, responded to this review

Dear Valued Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Port Macquarie, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A thumbs up to the Apollo. Large, re-decorated rooms in the family suite are clean, well equipped and most importantly quiet. For the two nights we stayed we slept well both nights in comfortable beds with no disturbing external noise at all. The service is professional and friendly - nothing was too much trouble. Well done

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Tamworth, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had a very enjoyable stay at the Apollo. We were greeted by a friendly and efficient lady at the desk. The room was spacious and clean. The rooms looked out on a beautiful bush setting which made it a relaxing view, causing you to forget you were in a busy city. The breakfast the following morning was generous and... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I can only send a positive message to everyone. We enjoyed our time at the Apollo. The staff were always smiling. Nothing was a hassle to them. The rooms have been re decorated . Lovely and fresh . The Apollo is central if you need to travel into Newcastle or out to Lake Macquarie. Great spot

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Gosford, New South Wales, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

once again the hotel outshone all expectations. room was superb and the staff as always were fantastic. renovations were being done and I was moved to be away from the noise without any questions. the front desk staff are fantastic

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Tamworth, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our recent stay at the Apollo was quite enjoyable. The rooms are spacious, clean & modern, with a nice bush outlook off our balcony. It is a very convenient location to Charlestown, with plenty of off road parking and despite being on the highway, there was no road noise. The pool in summer would be quite welcoming & there is... More

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Additional Information about BEST WESTERN PLUS Apollo International

Address: 290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia (Formerly Quality Hotel Apollo International)
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Lake Macquarie > Charlestown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Apollo International 4*
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Also Known As:
Quality Inn Newcastle
BEST WESTERN PLUS Apollo International Greater Newcastle/Charlestown, Australia

108 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN PLUS Apollo International Hotel is a 94 room, recently totally renovated and extended four star hotel, located 10 minutes south of Newcastle CBD and providing easy access to the city and local beaches. Set against a backdrop of native bush reserve, Apollo International provides quality accommodation, professional personalised service and well appointed modern facilities. Just minutes drive to the heart of Newcastle and 2 hours from Sydney via the F3 expressway. Unmistakable in appearance, the hotel offers arguably the newest, largest and most luxurious guest rooms in Newcastle. ... more   less 
Number of rooms
94

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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