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BEST WESTERN PLUS Apollo International

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290 Pacific Highway | Newcastle, Charlestown, Lake Macquarie, New South Wales 2290, Australia (Formerly Quality Hotel Apollo International)
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BEST WESTERN PLUS Apollo International
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400 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • French first
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  • All months
    (400)
  • Mar-May only
    (94)
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    (104)
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Penrith
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Helpful and genuinely helpful staff. Wouldn't expect a good view in most rooms. Have amenities that I wouldn't expect for the price paid for -- gym, swimming pool, outdoor relaxation area, and more. You will feel very much welcomed as soon as you walk in. However, if your room is on a different level and you have a few luggages,... More 

Review collected in partnership with Best Western

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GeneralManagerApollo, General Manager at BEST WESTERN PLUS Apollo International, responded to this review

Dear Valued Guest Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements ensuring a premium level of service is received by all guests. Thank you for the kind words in respect to the hotel, views and the service received. I would however like to add that we do have a... More 

Sunshine Coast, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the perfect location for visiting our family. The nearby shopping centres provide all your needs - be it food, wine or clothes. The balconies allow you to get some fresh air and enjoy the antics of the resident kookaburras.

Was this review helpful? Yes 1
port macquarie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We always stay here when visiting newcastle, the staff are great, the property is always well maintained and the rooms are just lovely, plenty of parking great view from upstairs, close to the city and great prices.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Newcastle, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Following evacuation from home after extensive storm damage it was a pleasant surprise to check in to the Best Western Charlestown. Received a warm welcome from Reception and any requests were promptly acted on. The rooms are large and modern . Close to Charlestown Square and Westfield Kotara and 20 minutes to city and beaches. Public transport is available on... More 

Was this review helpful? Yes 1
Gold Coast, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great stay. Fabulous buffet breakfast and restaurant. Delegates commented on what a great lunch served on tables with white table cloths. Nothing like the sandwiches of salad rolls provided at other venues. Attentive and friendly staff from check in to conference room requirements. Free wifi in room was so helpful. Healthy snack choices in mini bar helpful. Gym on site.... More 

Review collected in partnership with this hotel

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Singleton
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Room was ok but nothing special, very basic amenities. Bed was comfy. Breakfast buffet was pretty ordinary for the money but luckily kids eat free. Reception only had one person on the desk on morning of check-out so lengthy delay. Our room key also stopped working and had to be reset.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have been here a few times for business and they have always been excellent to stay with. The service is always friendly and helpful. The rooms are modern and spacious although there could be a larger desk for the computer. We were woken early with a fire alarm and then were given very little information and were left standing in... More 

Was this review helpful? Yes 3
Sydney, Australia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had business to attend to in Charlestown and a colleague suggested this hotel. The Apollo is conveniently located with easy access. It's also a handy access point to other pitstops in the Hunter region and indeed the Central Coast. The hotel was relatively full but parking was accessible and check-in smooth. My King room was on the fourth (top)... More 

Was this review helpful? Yes 1
Charlestown, Australia
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well appointed spacious rooms, excellent service and attention to detail. With Babbingtons a top class restaurant as part of the hotel, you are fully catered for. Richard and his staff will go out of their way to make sure your stay is as you want it.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Coffs Harbour, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here on occasions for business. The staff are friendly and Courteous. The rooms are quiet, comfortable, a good size and well maintained. The location is close to main roads to allow quick access to all locations around the Newcastle area. There is a restaurant on site and room service if required I prefer to stay here when in... More 

Was this review helpful? Yes 1
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