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All 3 Old Sodbury B&Bs / inns

The Cross Hands Hotel

3.0 of 5 Small Hotel   |   Tetbury Road, Old Sodbury BS37 6RJ, England
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A recent review
4 of 5 stars reviewed 2 days ago
andieaj Bristol, United Kingdom
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60 people have reviewed this hotel

Traveler rating
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    6
    5
    2
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6
28
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Bristol, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have been to the cross hands for both a lunch meal in the bar and an evening meal in the restaurant and both the meals were fantastic. you do wait slightly longer than average but all the food is cooked to order and not a frozen re-heated meal in sight. it's very helpful that the menu states which meals are... More

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Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We had an excellent weekend at the cross hands hotel. It is a lovely pub/hotel very well looked after the hotel room was great with everything you would expect. The bar had a good range of drinks along with friendly fast service. We had food in the bar area on the Friday night which was very nice. The pub has... More

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Contributor
13 reviews 13 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'm a regular at the Crosshands and never had any complaints about the hotel been coming here for the last 3 year's even better now they had a massive makeover a year or so ago, friendly staff, good food, good wifi and a excellent breakfast. Stayed in most of the rooms obviously the one's near the road are the noisiest,... More

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Surrey
Top Contributor
61 reviews 61 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night as attending a nearby conference. Booked through Hotels.com and on arrival quite late Sunday night check in was quick and easy. Made use of the bar, drinks reasonable and good range. Didn't eat but appeared to have an extensive range of food available. The room was a single with en-suite. Clean, comfortable but quite warm. Previous... More

Was this review helpful? Yes 2
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thanks for your great succinct comments. We think you covered everything. Thank you too for the recommendation. George, Colette and the team. More

Cambridge, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Breakfast was very good and the eating and bar areas are cosy and well done out. The room was a bit disappointing though. Small and a bit tired looking with a shower that got stuck 'on' and I couldn't turn off, and yes my room also had toilet roll holder that wouldn't stay on the wall. The staff were helpful... More

Was this review helpful? Yes 1
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for your comments. We are indeed a handy location just off the M4. If you wish to have a larger room in the future, you can always book a double as the rooms are charged by the room and not per person. George, Colette and the Team. More

Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 10, 2014

Stayed here last week and were very impressed with the quality of the food and the excellent service both at dinner and breakfast. The room however was a total disaster. Poor decoration and furnishings, windows that do not close, toilet roll holder hanging off the wall [ as reported in a previous review ]. If this was indeed a SUPERIOR... More

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Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for your great comments about dinner and breakfast. We are glad you enjoyed it. We will check all the bathroom facilities to make sure they are secured and we'll investigate the windows. George, Colette and the team. More

Birmingham, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 17, 2014

So ok, the Queen may not have had the same room as me but I was still pleased with our stay last weekend. The weather was bloomin' awful outside, but the lounge and restaurant were very cosy and inviting. The staff were all very pleasant indeed, and the young man at breakfast on our first morning was extremely attentive. Both... More

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Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thanks for your comments and we hope you come again. If you want to upgrade on a voucher - you can ask our Central Reservations Service who will be happy to provide as long as the rooms are available. George, Colette and the Team. More

York, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 12, 2014

We stayed on a Thursday evening as my wife had business next morning a few miles away. I had booked a superior room and the website said they had all recently been refurbished. The bedroom was quite small but OK for one night. Bathroom was tiny with the toilet roll holder hanging off the wall. The old fashined windows did... More

Was this review helpful? Yes 1
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for choosing the Cross Hands for your visit to the area. I have shared your comments with the team and we will take action to ensure the issues mentioned are addressed. George, Colette and the Team. More

brentwood essex
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 2, 2014

We stayed at this Old English Inn hotel at the beginning of January , 4 weeks ago to be exact , the reason I am writing this late review is because of reading an awful (2.5 out of 10) review by someone who stayed there at the same time. Our experience was of staying in a small hotel with a... More

Was this review helpful? Yes 4
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Fantastic comments - thank you. We hope you come and relax again with us soon. George, Colette and the Team More

Surrey
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 30, 2014

Friends of ours stayed here about 5 years ago & were very disappointed with the rooms, service and food. We decided to stay here to meet up with some other friends and were very pleasently surprised. Our room was very comfortable, the staff were very pleasant & the food was of a very good standard. On top of this, the... More

Was this review helpful? Yes 1
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thanks for your comments . A lot has definitely changed in five years. Apologies for the unavailability of some menu items when you dined with us. This does occasionally happen and we will keep monitoring the situation if it arises again. George, Colette and the Team More

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Additional Information about The Cross Hands Hotel

Also Known As:
Cross Hands Hotel
Cross Hands Old Sodbury
Address: Tetbury Road, Old Sodbury BS37 6RJ, England
Location: United Kingdom > England > Gloucestershire > Old Sodbury
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Old Sodbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Cross Hands Hotel 3*
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