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City Lodge Hotel Katherine Street

3.0 of 5 Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa
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City Lodge Hotel Katherine Street
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City Lodge Hotel Katherine Street
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51 reviews from our community

Traveler rating
    12
    22
    15
    1
    1
See reviews for
4
8
8
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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There are newer reviews for City Lodge Hotel Katherine Street
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Kenton on Sea, Eastern Cape, South Africa
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 19, 2013

Typical Hotel for the business traveller. Professionally run, but staff seem to have forgotten how to smile. Exception the Barman who was friendly and very accommodating. The adjoining restaurant, which is not part of the hotel, but is on the premises, is expensive, but the food is well prepared. Breakfast staff needs to be told to look after their area... More

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thanks for your review - we will look into the not so good aspects of your stay. More

Cape Town Central, South Africa
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 8, 2013

I have stayed at this hotel often, and have found it to be a pleasant experience. On this trip I found some of the staff to be helpful and friendly, however there were others who were anything but. It is convenient, clean and neat - but a more friendly approach from all staff would have made for a better stay.

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for your comments - we're glad you enjoyed your stay, but wish that the service had been more friendly. More

Madurai, India
Top Contributor
58 reviews 58 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 7, 2013

I was given a room on the first floor. Nice view from my room. Well maintained rooms and pleasant front desk staff. The staff in the coffee shop have to be trained. It has a nice restaurant within the campus. You can do a morning walk in the campus.

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newport pagnell
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 5, 2013 via mobile

My wife and I were booked into a different Jo'burg hotel for one week, I was on business and my wife sightseeing etc. We checked out of the first hotel because of a lack of facilities and poor location after just one day. Expecting possibly more of the same we we were very pleasantly surprised to find this chain hotel... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for your kind comments about our hotel - wifi will become cheaper over time. More

Cape Town Central, South Africa
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 16, 2013

After my disastrous attempt at staying somewhere other than a City Lodge when in Johannesburg on business I decided to stay at the Katherine street City Lodge. I have not stayed in this lodge before, as I normally stay in the Bryanston location. I will however, from now on, stay in Katherine Street. Look, City Lodge's are good, a consistently... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you so much for generous comments about our hotel - we hope to see you again soon. More

Port Elizabeth, Eastern Cape
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 14, 2013 via mobile

Well maintained hotel with lovely gardens and friendly staff. Rooms clean and of reasonable size. Breakfast is well priced. Hotel well priced for the area. Premise are well secured with visible security guards.

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 21, 2013

With a great location and it's nice spacious rooms - this hotel is a gem. Eventhough their motto is 'Be kind' - I must admit that I have never been to a hotel where the staff were so helpfull and in all trying to meet our needs. We had a late flight out of Jo'burg and really needed a late... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for your review. We are particularly pleased to hear about the great service you received. We hope to welcome you again soon. More

GABORONE
Top Contributor
189 reviews 189 reviews
53 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed March 17, 2013

We were visiting Johannesburg for a quick trip and we stayed again at this City Lodge - close to Sandton City Shopping Centre. The lodge has now improved the availability of an adjacent restaurant - Carpe Diem - excellent value and very friendly staff. No need to journey oput for the relasxing evening meal.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for your kind review. We hope to welcome you again soon. More

Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 12, 2013 via mobile

Firstly I would like to say that the staff at this hotel were extremely helpful and the room quite comfortable but unfortunately I ate there and it made me terribly ill . I spent the night throwing up . It would have been nice to have had cold water available in a fridge (neither of these does the room have)... More

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

We are sorry about this situation and your experience. The GM of the hotel has been in touch with you. We will be looking into this matter further to ensure it does not happen again. Once again, please accept our sincerest apologies. More

Durban, South Africa
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 3, 2013

This hotel served its purpose as a pleasant, relaxing overnight stay. It s very well positioned in the heart of Sandton, close to the highway, Sandton City mall and the Gautrain station. The staff were very friendly and helpful and the rooms a good size, with everything required for the one night stay. Breakfast was an extra cost, but well... More

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Additional Information about City Lodge Hotel Katherine Street

Address: Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Lodge Hotel Katherine Street 3*
Number of rooms: 158
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