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City Lodge Hotel Katherine Street

3.0 of 5 Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa
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City Lodge Hotel Katherine Street
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City Lodge Hotel Katherine Street
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51 reviews from our community

Traveler rating
    12
    22
    15
    1
    1
See reviews for
4
8
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Somerset West, South Africa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

The bath grout was falling out into the bath water. The basin outlet was leaking into the waste paper basket. The desk in the room was sticky. The breakfast was not as good as City Lodge Fourways. I found that there was far less cold meats and cheese to choose from for a continental breakfast.

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. We will certainly look into the matters you have raised as we do strive for consistency across our hotels. More

Cape Town, South Africa
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 13, 2014

The hotel is centrally located. The staff is very friendly in the restaurant. The room that I stayed in was under ground level and very dark. The carpet in the room was very dirty and I have stayed in a lot better places for the price that we were charged. I liked the fact that there was a fitness room,... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for the constructive review. We're glad to hear that you experienced friendly and helpful service from our staff - this is something that we pride ourselves on. We're sorry to hear that your room was not up to standard and we will certainly look into this matter. We hope to see you again soon. More

Durban, South Africa
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 7, 2014

Katherine Street City Lodge has been a favorite of mine for years. Apart from being out of sight, it is conveniently central for Sandton business trips and is close to Malborough Drive for convenient highway access for North or South travel as well. The hotel itself is smart, neat, clean, quiet with friendly staff and secure off-road parking and good... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

We thank you for the great review. We're pleased you find the hotel's location convenient and central, further we're happy to hear that you find the hotel smart and neat - and that you enjoyed friendly interactions with our staff. We hope to have you stay with us again soon! More

Somerset West, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 1, 2014

The hotel is centrally located with a secured enclosed parking area. The staff is friendly and professional. Hotel services offers dame day laundry services and the entertainment staff is very friendly and accommodating.

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

We thank you for the wonderful review. We 're glad you found the hotel's location ideal and secure, further we're happy to hear that you enjoyed friendly and professional service from our staff! We look forward to having you stay with us again. More

Cape Town Central, South Africa
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 13, 2014

I use this City Lodge when doing business in the Sandton area. Its convenient and very well run. Rooms are clean and service levels are good. They serve good breakfasts, although I find the price for the continental option (my choice) very expensive. Dinner is via room service from a restaurant next door and is OK but not great. There... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

We thank you for the positive review. We're glad that you find the hotel convenient and were happy with the standard of our rooms. We hope you stay with us again soon. More

Polokwane, South Africa
Top Contributor
69 reviews 69 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed over for business in Sandton and Melrose Arch - conveniently situated for both with easy access to the highway and shopping. Rooms are clean and well appointed, staff was very friendly. Secure parking

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

We thank you for the great review. We're happy you enjoyed your stay with us in Sandton and that the room was up to standard. We also pride ourself on our friendly staff. We hope to see you again soon. More

Dublin
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2014

Have just spent 3 nights here. Was made to feel very welcome by friendly staff and managers who asked several times if I was ok. Was impressed by the hands-on approach of the managers who assisted the waitressing staff at breakfast. Internet speed & access was as good as any of the other places I stayed at in South Africa.... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for the great review. We are pleased to hear that our staff were so helpful and that you thoroughly enjoyed your stay. We hope to see you again soon. More

Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 10, 2014

I stayed here in February 2013. I traveled to Johannesburg for a concert and a weekend away with my friends. The hotel is lovely. The room is spacious and comfortable. The bathrooms are clean. I was impressed until on the Sunday morning after the concert and a late night out, I got loud bang on my door at 7.30am (I... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for your review. We are glad to hear that you enjoyed the spacious room. We do apologize that you were woken up early. However, this is the cleaning routine and the cleaning lady perhaps wasn't aware that you didn't want your room cleaned early. We hope to see you again soon. More

Carlsbad, California
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 8, 2013

The hotel is OK. Nothing fancy but serviceable. I don't know the city well but seemed to be conveniently located if you need to get around town to several meetings. The breakfast is the only meal I ate at the hotel but it is quite good. For $10 you have a nice selection of fruits, cereals, fresh cooked eggs and... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for your comments - we're glad you liked our hotel, apart from the wifi . You'll be pleased to know that we are in the process of upgrading our wifi offering. More

Cape Town, South Africa
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 25, 2013

I recently spent 2 nights at this hotel. The check-in staff were very unfriendly and unhelpful. It was as if I was bothering the lady behind the counter when I indicated that I was there to check-in. The room was neat and clean and everything was in its place.The hotel is in a great location and provided easy access to... More

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Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for your comments - we're glad you liked the hotel, but we're sorry about some staff not living up to our "I'm Kind" philosophy - we'll look into this. More

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Additional Information about City Lodge Hotel Katherine Street

Address: Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Lodge Hotel Katherine Street 3*
Number of rooms: 158
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