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Cliffemount Hotel

Certificate of Excellence
Bank Top Lane | Runswick Bay, Runswick TS13 5HU , England
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1 room 1 adult
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Cliffemount Hotel
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379 Reviews from our TripAdvisor Community

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Burton-on-Trent
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We ate here at the start of our week's holiday last Saturday (23rd January) and just had our last night's meal here too. The food is absolutely gorgeous- the best homemade burger and also chicken pie I've ever had and the sticky toffee pudding and fondant chocolate pudding are the best ever!! My husband also throughly enjoyed his shepherds pie,... More 

Helpful?
2 Thank RooBurton_on_Trent
GHFitzgerald, General Manager at Cliffemount Hotel, responded to this review

Thank you for providing a review of our Sea view restaurant, I am delighted to read such praise and have shared your feedback with the whole team! I look forward to welcoming you back to the Hotel next time you are in the area and am extremely grateful that you have taken the time to post such a kind review.... More 

Hebden, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We can more than recommend this hotel it was comfortable nicely decorated the staff were helpful and it's in a fab location with lovely views of the bay and the sea. Although it was quiet ( that time of year I guess) we enjoyed a few drinks in the bar and had a lovely evening meal and I would add... More 

Helpful?
Thank Janine A
GHFitzgerald, General Manager at Cliffemount Hotel, responded to this review

Thank you for posting a review of the hotel. I am pleased to read you would recommend the Hotel and that you had a comfortable stay. I hope you will book another stay in the near future Kind Regards Glen H Fitzgerald More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We have been going to this hotel for 17 years now. Just returned from a weekend stay under the new ownership. What a wonderful, warm welcome, exceptional service, a lovely atmosphere. Nothing is too much trouble. Fabulous food too. Thank you, new owners, we look forward to seeing you soon!

Helpful?
Thank 1972Becca
hot55, General Manager at Cliffemount Hotel, responded to this review

I would like to thank you for taking the time to provide such kind feedback – I am pleased to read that you were impressed with the service and welcome provided. Your praise has been forwarded to the team. I hope to welcome you back to the Cliffemount soon. Kind Regards Glen Hunter Fitzgerald General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First visit, hotel has recently been sold and has a new manager. He welcomed us from the moment we arrived until we reluctantly left the following day. Dietary requirements catered for without issue and a fantastic view of the bay from our balcony room. Free wifi available everywhere. Everything was lovely and clean and nothing was too much trouble for... More 

Helpful?
Thank lindseystar
hot55, Manager at Cliffemount Hotel, responded to this review

I would like to thank you for taking the time to provide such kind feedback – We are pleased you enjoyed your stay at the hotel and we hope to welcome you in the near future. Dan has also informed of the kind kudos provided. Kind Regards Glen H Fitzgerald General Manager More 

Leeds,
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had previously only stopped for lunch once in the summer but thought it would be a nice place for a quiet couple of days after Xmas. Bit concerned on arrival to find it changed hands at beginning of December and that part of a roof had blown off that morning and they lost all electricity. We needn't have worried. Great... More 

Helpful?
2 Thank madbazoo
GHFitzgerald, General Manager at Cliffemount Hotel, responded to this review

Thank you for posting a review following your stay with us over the festive period. I am pleased the issues related to storm damage did not spoil your stay with us and am humbly grateful for your understanding of the situation. I am also pleased that you had one of your Best NYE celebrations at the hotel and agree that... More 

Nottingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 2, 2016

We decided to book The Cliffemount Hotel for 2 nights to see in the New Year and we're so glad we did. We both had a perfect time. Really wanted to stay for a 3rd night which we would have if we'd not got things organised back home !! The Manager (Glen) is 'on it' - he is clearly very... More 

Helpful?
1 Thank Tim D
GHFitzgerald, Manager at Cliffemount Hotel, responded to this review

I would like to thank you for your kind comments, as you are aware the hotel recently underwent new ownership and we are all very excited about the future. I am pleased you had an enjoyable & memorable New Year at the hotel and look forward to welcoming you back to the hotel in 2016! Kind Regards Glen H Fitzgerald More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

Last minute decision to stay Dec 30 th. Warm welcome both by the new manager but also by the room on a cold wet December night. Only booked previous day but Glyn still obtained 2 lobster. The two chefs prepared a lovely meal and was excellent. Able to have a bracing walk along the whole of Runswick Bay after a... More 

Helpful?
Thank D1DBH
GHFitzgerald, General Manager at Cliffemount Hotel, responded to this review

I am extremely grateful that you have taken the time to provide such a kind review. As your review states the hotel recently underwent new ownership and we are all very excited about the future. I hope we can welcome you back to the Cliffemount hotel soon. (with notice lobster can again be ordered) Kind Regards Glen Fitzgerald More 

Sheffield, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

We stayed here for a long weekend break and booked a room with sea view. It was spacious and clean and very comfortable. The view was excellent. It is located on a cliff and and you can see Runswick bay from the beer garden. The staff are great and always helpful with a smile. We only had breakfast here and... More 

Helpful?
2 Thank drdemon17
GHFitzgerald, General Manager at Cliffemount Hotel, responded to this review

Thank you for reviewing your recent stay at the hotel. I am pleased to read that you found our staff to be welcoming and helpful and that you had an enjoyable stay at the hotel. Kind Regards Glen H Fitzgerald More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

We ate here last night, ringing before hand to ask about a tasting menu, witch they put together for us, as a few of us have strange diets. The service was perfect, not in your face, nor where they disinterested, all of the staff were vary helpful and polite. The meal its self was amazing, a 5 course tasting menu... More 

Helpful?
2 Thank Crw1995
Rochdale, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 30, 2015

We were looking for a couple of days on the coast to blow away the Christmas cobwebs.The pictures on the website made the deal made even sweeter by the reduced price on the "rudolf" special. Upon arrival we were greeted by the staff who could not have been more welcoming and helpful. The rooms, both with a magnificant view across... More 

Helpful?
2 Thank Martyn S
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