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All 8 Luganville hotels

Ratua Private Island

5.0 of 5 Resort (All-Inclusive)   |   BP 396, Luganville, Espiritu Santo, Vanuatu
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88%
Ranked #4 of 8 hotels in Luganville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Amanda Gavin R Rockhampton, Queensland, Australia
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170 people have reviewed this hotel

Traveler rating
    133
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    11
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49
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Rockhampton, Queensland, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We have just returned from Ratua Island 2 days ago and it was just an amazing place to spend a holiday. As our title says we stayed in Buffalo house which is the closest house to the restaurant and yacht club. It was just as we had hoped for with the privacy of our private beach second to none of... More

Was this review helpful? Yes
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

With only a limited number of guests, Ratua is as close as we have come to having our own private island hideaway. There are many highlights but without a doubt what separates Ratua from the rest is the wonderful staff. We arrived in the dark on a wet night with half our group ill after eating something earlier in the... More

Was this review helpful? Yes 2
Melbourne, Australia
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Whilst I would agree with others that the island is beautiful, the accomodation really fun and the spa treatments fantastic, I would not agree with the food reviews. The food is little above basic, with a buffet of salads, chicken, fish and meat at lunch, which were regularly recycled into part of the 2 choice a la carte dinner. For... More

Was this review helpful? Yes 2
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Amyandme, Sincere gratitude for your review. I feel this will give future travellers of Ratua Private Island a thorough understanding of this destination. I am glad that you find the island beautiful and that the accommodation is fun along with superb spa treatments. Our food is simple and the kitchen strives to work only with the available fresh produce... More

Tanunda, Australia
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a long day of travel from Tanna Island in the south of Vanuatu, we arrived at Ratua Private Island to the General Manager, Bong, holding welcome cocktails on the small jetty, which overlooks a pristine white sandy beachfront with calm glassy bright blue water, whilst another staff member drummed away on a wooden statue near the reception house. It... More

Was this review helpful? Yes 9
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Micah, Thank you very much for your very long and vivid review. It is great that you remembered all the details of your holidays here in Ratua Private Island. Thank you for acknowledging our efforts in making your stay truly unforgetable and magical. This is much appreciated. I am happy to know that you found your Pig House simply... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 16, 2014

Our 5 night stay in Ratua was wonderful, memorable and relaxing. The Managers Bong and Aileen were very attentive, responsive and professional, helping us with anything we requested. All the staff were lovely, friendly and professional, with special mentions to Robin, Claude & Patricia, custodians of the traditions and stories, Claudette and Sandy hospitality staff, Jo at the day spa,... More

Was this review helpful? Yes 16
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Sharon865, It was indeed a pleasure to have you here in this little island paradise. I am truly happy that you find your stay here memorable and worthy of praise. Thank you for acknowledging our efforts in making your holidays special and that everything was a delight. Your contribution to Ratua Foundation is very much appreciated. Thank you for... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 16, 2014

My wife and I spent two nights in the most decadent canvas surroundings you could imagine. The Safari tent at Ratua is the most private and wonderful space for a couple to stay. The water laps right up to the front of the veranda providing the most wonderful sound to sleep to. My two children 17 and 13 stayed nearby... More

Was this review helpful? Yes 10
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Sjw156, Thank you for your review. I am happy that you enjoyed your stay in the safari tent and that your kids enjoyed their Indonesian Villa. I do remember you kids preparing their mud crabs, they were quite a chef! Thank you for staying here with us. I hope that you will re-visit us again in the future. Sincerely,... More

Contributor
17 reviews 17 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 14, 2014

Got back from Vanuatu last week after 5 days on Ratua and 3 in Port Vila. When we were looking for a family holiday in the South Pacific, we were not sure whether we wanted to go to a main town where there would be more facilities for our children (7 & 9) or try somewhere remote. We were recommended... More

Was this review helpful? Yes 12
Bong S, General Manager at Ratua Private Island, responded to this review

Dear SM, Wow! Quite a long review. Thank you very much. Please send my gratitude to your friends who recommended Ratua Private Island. I am happy that you find your holidays worthy of remembrance. Thank you for the kind acknowledgement of our efforts in making your stay interesting. Vanuatu kastom is indeed rich and the Ni-Vanuatu are always happy to... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 10, 2014

Ratua is an amazing place to visit; a private island filled with beautiful scenery and luxurious yet rustic accommodation. The staff, especially Bong and his wife Aileen, were friendly and helpful, and wanted us to have the best stay possible. We even managed to see Australian actress Cate Balnchett and her family who were doing a day visit to the... More

Was this review helpful? Yes 27
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Juju2411, Thank you very much for your long and detailed review. Thank you so kindly for acknowledging our efforts to make your stay enjoyable. I am glad that you find the antique houses charming and that you find our lunch and breakfast buffet appealing. . Your feedback is much appreciated and shall rectify accordingly. It would truly be a... More

Melbourne
Contributor
19 reviews 19 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 6, 2014

We have just returned to Luganville from Ratua and miss the serenity and beauty all ready. In fact I seem to recall sadness and regret as the boat left the pier. As a family group of three generations we stayed three nights and loved it. From the young to the less young and agile our needs were met. The staff... More

Was this review helpful? Yes 30
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Allycabally, Thank you very much for choosing to stay in Ratua Private Island for your special family gathering. Thank you for the kind acknowledgement of our efforts to make your stay memorable. I am truly happy that you find the concept of Ratua superb and worthy of praise. We will however rectify the excessive application of salt. Thank you... More

nsw
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 30, 2014

Ratua this is a hard one Recently travelled to Ratua for 5 nights with family and friends in a large group. This was our 4th time to Vanuatu in different accommodation every time On arrival I was shocked to find our accommodation in the fish village was slab timber huts, when they said 200 years old they meant 200 year... More

Was this review helpful? Yes
Bong S, General Manager at Ratua Private Island, responded to this review

Dear SeashellsNsw, Thank you for taking time in making a review. Ratua is a unique destination which is quite difficult to compare with other resorts, hotels or private islands for that matter. Because of this distinct concept, it may not suit to everyone. It saddens me that you were not able to appreciate what most of our guests consider as... More

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Additional Information about Ratua Private Island

Address: BP 396, Luganville, Espiritu Santo, Vanuatu
Phone Number:
Location: Vanuatu > Espiritu Santo > Luganville
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ratua Private Island 5*
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Also Known As:
Ratua Private Island Hotel Luganville
Ratua Private Island Vanuatu/Luganville

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Luganville #3 Romantic Hotel in Luganville
Hotel Class
Official Description (provided by the hotel)
Ratua Island is a wild, magical place with authentic people who offer a simple and warm reception in a naturally beautiful environment. There are 13 individual 200-year-old Indonesian villas that have been specially reconstructed on sites offering stunning views with a private deck or beach. Located in the Vanuatu Archipelago, off the South East tip of Espiritu Santo, Ratua is only a 30-minute motorboat journey from the mainland on our own private motor launch. ... more   less 
Number of rooms
14

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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