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All 8 Luganville hotels

Ratua Private Island

5.0 of 5 Resort (All-Inclusive)   |   BP 396, Luganville, Espiritu Santo, Vanuatu
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Ratua Private Island
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Ranked #3 of 8 hotels in Luganville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
KateH386 Brisbane, Australia
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147 people have reviewed this hotel

Traveler rating
    113
    17
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    7
    1
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41
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our family first (my husband, me and 3 kids now aged 7, 11 and 13) visited Ratua 2012, for 5 days. Then last year we went for 10. You guessed it, we have already booked for longer again this year. It is a very special place for our family - it's where we're happiest. Granted, it's not for everyone and... More

Was this review helpful? Yes
Vanuatu
2 reviews
5 of 5 stars Reviewed yesterday NEW

I had my very intimate wedding at Ratua recently and could not be happier. The island itself is gorgeous, with turtles spotted frequently. All of our villas had private beaches, the food was fresh and delicious, as were the cocktails. The staff were friendly and attentive. We flew in with Air Taxi Vanuatu, landing on the island's little airstrip. What... More

Was this review helpful? Yes
Brisbane
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I, parents with two adult children, stayed at the resort for seven nights last November. It's taken me so long to write this review as I had to keep reminding myself of certain things. Firstly, you cannot deny that it's a glorious location. Your accommodation in the old timber huts is quite surreal. You get your own... More

Was this review helpful? Yes
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Prue T, Firstly, allow me to thank you for staying with us last November. Thank you also for pointing out the things you enjoyed here in the island. However, please allow me to justify some things. Ratua could not be compared with luxury resorts labeled with stars having all the comforts a guest could ever dream of. Ratua is... More

Maroochydore, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow, what a place, how easy to get there and back from Queensland. From the boat ride over we were able to relax and just enjoy the surrounds. I however highly recommend the meal deal that we didn't take and were charged separately and this was not such good value. However the food was exceptional and plentiful. We thought that... More

Was this review helpful? Yes 5
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Darren L, Thank you very much for your kind review. Sincere apologies for the delayed response as I was away for holidays and I have just got back a little over 2 weeks ago. I am truly glad that you find your stay here in Ratua enjoyable. This is a great compliment coming from an adventurer! Although, I am... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 27, 2014

Holidays are odd things. On one hand they're an opportunity to do something different, spend time with family and/or friends, relax and escape. On the other they/re a cost and most people have limited time, Complicating this is that it's hard to put a price on some things and in the west we tend to see value for money in... More

Was this review helpful? Yes 3
Bong S, General Manager at Ratua Private Island, responded to this review

Dear MikeofMelbourne, Firstly, my sincere apologies for the delayed response. I was away for a month and just got back a little over two weeks ago and somehow the demand of operations has deflected my time in replying on your review. Thank you very much for the detailed review. You have captured every little detail of your stay here in... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 24, 2014

Loved our stay on the island, would love to go back. Lots to do; excellent snorkelling on the house reef, swimming with horses, bicycles, kayaks, paddle boards etc. But also totally quiet for those guests who want to take it easy. We took the meal deal which is good value as there's no other options, and it included meals when... More

Was this review helpful? Yes 5
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Miken78, Thank you very much for your review. Apologies though for the delayed response as I was away for holidays. I am glad that you were happy with your stay here in this little island paradise. It would be a pleasure to have you here again. I am sorry though if some nights were not so comfortable. Hopefully when... More

Suva, Fiji
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 30, 2014

The beauty of the island, the diversity of the surrounding nature, the sheer beauty of the villas and the appointment of the accommodation, the quality of the service and the diversity of activities available all made our stay absolutely unforgettable. We were already thinking about our next visit to Ratua, already on the boat out of it. Yes, bringing Indonesian... More

Was this review helpful? Yes 4
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Eberor, Firstly, I would like to congratulate you for your engagement! Thank you very much for your great review, much appreciated. Thank you for mentioning the intricacy of Ratua's design and philosophy. I am glad that Ratua was able to charm your stay and have made a magical experience for your special moment. I certainly wish to host your... More

Sydney, Australia
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 18, 2014

What can I say but mesmerising, Ratua is paradise. We spent two days here and we wish we stayed longer. Location is just what you envisioned, turquoise water, palm trees, white sand, I could go on and on. Food was incredible, staff went out of their way to make you feel special, our children thought Claude was their personal chauffeur…he... More

Was this review helpful? Yes 9
Bong S, General Manager at Ratua Private Island, responded to this review

Dear BPRSYD, Thank you very much for staying with us. I am truly glad that you had much fond memories here in this magical island. I am sure you kids had lots of stories to tell when they went back to school. Thank you very much for taking time and making such a great review. This is greatly appreciated. Hope... More

Brisbane, Australia
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 16, 2014

We returned to Ratua after staying previously 2 years ago. It felt like coming home! We were very pleased to see little had changed on this island paradise and that the same exceptional experiences remained the same. We have three children 9,7 & 10 months old and avoid the big shiny resorts with kids clubs, fries on every plate &... More

Was this review helpful? Yes 9
Bong S, General Manager at Ratua Private Island, responded to this review

Dear BKOS253, Firstly, gratitude for revisiting this little island paradise. We are truly glad that you still find Ratua magical! We are very happy that your family had fun-filled adventures and memories to cherish. Marieanne extends her gratitude to your family as well for the pleasure of looking after your baby. Your detailed review is totally overwhelming and no words... More

Brisbane, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2013

We got married at Ratua in October and stayed for 8 nights along with 3 other couples (our wedding guests). During the months of prior planning, correspondence and our entire stay, the staff and management were exceptionally accommodating. Bong (manager) ensured that our wedding was more than we could have dreamed, it was nothing short of amazing. As were all... More

Was this review helpful? Yes 5
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Josh, I trust you had a merry christmas and may this new year bring you joy and peace. It was truly a pleasure to host your wedding. We had much fun organizing your stay. We are vey happy that we are able to make your dream wedding come true. Thank you very much for your kind review. We hope... More

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Additional Information about Ratua Private Island

Also Known As:
Ratua Private Island Hotel Luganville
Ratua Private Island Hotel
Ratua Private Island Vanuatu/Luganville
Address: BP 396, Luganville, Espiritu Santo, Vanuatu
Phone Number:
Location: Vanuatu > Espiritu Santo > Luganville
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 hotels in Luganville
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ratua Private Island 5*
Official Description (provided by the hotel):
Ratua Island is a wild, magical place with authentic people who offer a simple and warm reception in a naturally beautiful environment. There are 13 individual 200-year-old Indonesian villas that have been specially reconstructed on sites offering stunning views with a private deck or beach. Located in the Vanuatu Archipelago, off the South East tip of Espiritu Santo, Ratua is only a 30-minute motorboat journey from the mainland on our own private motor launch. ... more   less 
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