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All 8 Luganville hotels

Ratua Private Island

5.0 of 5 Resort (All-Inclusive)   |   BP 396, Luganville, Espiritu Santo, Vanuatu
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Ratua Private Island
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88%
Ranked #4 of 8 hotels in Luganville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sharon865 Melbourne, Australia
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166 people have reviewed this hotel

Traveler rating
    129
    17
    11
    8
    1
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48
77
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2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 5 night stay in Ratua was wonderful, memorable and relaxing. The Managers Bong and Aileen were very attentive, responsive and professional, helping us with anything we requested. All the staff were lovely, friendly and professional, with special mentions to Robin, Claude & Patricia, custodians of the traditions and stories, Claudette and Sandy hospitality staff, Jo at the day spa,... More

Was this review helpful? Yes 8
Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent two nights in the most decadent canvas surroundings you could imagine. The Safari tent at Ratua is the most private and wonderful space for a couple to stay. The water laps right up to the front of the veranda providing the most wonderful sound to sleep to. My two children 17 and 13 stayed nearby... More

Was this review helpful? Yes 6
Contributor
17 reviews 17 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Got back from Vanuatu last week after 5 days on Ratua and 3 in Port Vila. When we were looking for a family holiday in the South Pacific, we were not sure whether we wanted to go to a main town where there would be more facilities for our children (7 & 9) or try somewhere remote. We were recommended... More

Was this review helpful? Yes 10
Melbourne, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ratua is an amazing place to visit; a private island filled with beautiful scenery and luxurious yet rustic accommodation. The staff, especially Bong and his wife Aileen, were friendly and helpful, and wanted us to have the best stay possible. We even managed to see Australian actress Cate Balnchett and her family who were doing a day visit to the... More

Was this review helpful? Yes 23
Melbourne
Contributor
19 reviews 19 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned to Luganville from Ratua and miss the serenity and beauty all ready. In fact I seem to recall sadness and regret as the boat left the pier. As a family group of three generations we stayed three nights and loved it. From the young to the less young and agile our needs were met. The staff... More

Was this review helpful? Yes 26
nsw
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ratua this is a hard one Recently travelled to Ratua for 5 nights with family and friends in a large group. This was our 4th time to Vanuatu in different accommodation every time On arrival I was shocked to find our accommodation in the fish village was slab timber huts, when they said 200 years old they meant 200 year... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently stayed 5 nights at Ratua as part of our 10 night holiday to Vanuatu. Ratua is not for everyone and for this reason I would recommend that guests seriously think about what they are looking for in a holiday - for me I like to feel comfortable with modern and clean rooms - Ratua does not offer this... More

Was this review helpful? Yes 3
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Squeenan, Thank you very much for staying with us and thank you also for your review. Yes, Ratua's philosophy is different from all the starred resorts that are vastly available anywhere. Because of this unique concept, it is difficult to compare Ratua by the industry's traditional star rating. I do appreciate your feedback and recommendations, all these are taken... More

Washington DC
Reviewer
3 reviews 3 reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The good: The lagoon is gorgeous and peaceful (in terms of boat traffic -- not so in terms of children). The Balinese houses are stunning. The local staff are lovely and charming. The bad: The Balinese houses are stifling: With solid shutters and feeble ceiling fans, the houses were almost unbearable to sleep in. Style over comfort. The food is... More

Was this review helpful? Yes 1
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Globetrottingguy, Thank you very much for your review, very much appreciated. I am glad that you find the island gorgeous and peaceful and that the houses are stunning coupled with the lovely and charming staff. Your feedback about the food is well received. Thank you for pointing out the items that need improvement. I have discussed with my team... More

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A big thank you to Mr Bong and his amazing team for a great 5 days at Ratua. Having never been to Vanuatu before, I had no idea what to expect. Needless to say, the resort and everything in it was excellent and I would recommend it to anyone. During our stay, the resort trialled a new tour to a... More

Was this review helpful? Yes 6
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Mr. William D, Thank you for a nice review. I am truly happy that you enjoyed your Vanuatu experience and made you book for a return visit in this little island paradise. I am glad that you enjoyed our tiral tour. Perhaps on your nearing visit, you will discover some of the other islands via Air Ratua. Looking forward... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 17, 2014

Ratua is all about understatement - when we booked to stay here it was a dilemma when we looked at the costs, and tried to tell from the website what exactly it was going to be like staying on this island paradise. What we received from the moment we stepped onto the wharf at Luganville was nothing short of exceptional.... More

Was this review helpful? Yes 13
Bong S, General Manager at Ratua Private Island, responded to this review

Dear Durban61, Thank you very much for the very kind, very nice, very detailed, and very long review. The staff enjoyed listening as I read it to them. Thank you for the special mention. Feel like a star and I appreciate it very much. I would not have earned your commendation if not for the full cooperation of the entire... More

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Additional Information about Ratua Private Island

Address: BP 396, Luganville, Espiritu Santo, Vanuatu
Phone Number:
Location: Vanuatu > Espiritu Santo > Luganville
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ratua Private Island 5*
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Also Known As:
Ratua Private Island Hotel Luganville
Ratua Private Island Vanuatu/Luganville

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Luganville #3 Romantic Hotel in Luganville
Hotel Class
Official Description (provided by the hotel)
Ratua Island is a wild, magical place with authentic people who offer a simple and warm reception in a naturally beautiful environment. There are 13 individual 200-year-old Indonesian villas that have been specially reconstructed on sites offering stunning views with a private deck or beach. Located in the Vanuatu Archipelago, off the South East tip of Espiritu Santo, Ratua is only a 30-minute motorboat journey from the mainland on our own private motor launch. ... more   less 
Number of rooms
14

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