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Costa Real Suites

Calle Jardin Botanico, Sector Caribe | Tanaguarena, La Guaira, Venezuela
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Costa Real Suites
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Ranked #1 of 1 Hotels in La Guaira
A recent review
3 of 5 stars Reviewed February 1, 2014
JOE A McMurray, Pennsylvania
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52 reviews from our community

Traveler rating
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    21
    11
    5
    0
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7
28
5
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kiev, Ukraine
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 14, 2014

I would be short on this. Rooms are like 1 room apartment. Furniture is about end of 90th. All is in working condition, but nothing special. Why poor? Bed sheets, pillows had hairs from someone else. Not one or two, just like someone have been in your bed 1 hour ago (I am bold man - you can trust me... More 

Was this review helpful? Yes
bbuske, Gerente at Costa Real Suites, responded to this review

Greetings, thank you for your detailled comments you have made about your stay at our hotel. I am sorry that you had an issue with the water pressure, which indeed is a problem, we are looking to resolve. Unfortunately for various reasons this is not always as easy as it might sound. I am also sorry, that the bed of... More 

McMurray, Pennsylvania
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed February 1, 2014

My wife and I stayed at the Costa Real Suites on January 8 and January 12, 2014. This hotel was one of several options we had to chose from in an all inclusive tour package from the Caracas Airport to Canaima National Park and back to the Caracas Airport. Since we only needed a place to spend the night before... More 

Was this review helpful? Yes 3
bbuske, Gerente at Costa Real Suites, responded to this review

Hello, thanks for your rating and your comments. We are constantly trying to improve our customer service. Comments such as yours are important for us, so that we know where we have to work on. We would be happy to have another opportunity, to show you our best service. Have a great day. More 

Zofingen, Switzerland
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2013

This Hotel is ideal for a short stay in caracas. Friendly staff and very large appartments. The food they serve is ok. Only a few minutes walk to playa escondida, very nice. Don't worry about the neighborhood.

Was this review helpful? Yes 1
bbuske, Gerente at Costa Real Suites, responded to this review

Hello, thank you very much for your rating of our hotel. Your rating helps us to know where we need to improve and where we are doing well. If you have any questions or need information, we are always at your service. Sincerely, Benjamín Buske More 

Boston, Massachusetts
Top Contributor
68 reviews 68 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 21, 2013

This hotel was a welcome surprise. Cheap by Caracas standards, the manager was delightful, the rooms large and comfortable--including a hammock! The food at the restaurant was good and the swimming pool was very nice. Overall, a very good experience. only 30-40 minutes from the airport, and you don't have to get anywhere near Caracas. My only complaint is that... More 

Was this review helpful? Yes 1
bbuske, Gerente at Costa Real Suites, responded to this review

Hello, Thank you very much for your rating of our hotel. We are glad to hear, that your experience during your stay was such a good one and your comments help us to see where we do good and where we need to improve. If you have any questions, please do not hesitate to contact us. Sincerely, Benjamín Buske More 

Vigo, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 9, 2013

The place looks nice and thought it would be a good place to stay after reading the reviews. I have stayed in many hotels in the La Guaira. The rooms are nice but are getting a bit tired, the rug in the room did not look like it had been cleaned for a long time, we stayed for 4 nights... More 

Was this review helpful? Yes 1
bbuske, Gerente at Costa Real Suites, responded to this review

Hello, thank you for your rating of our hotel. Ratings such as yours are an important part in our goal to provide the best service possible to our guests and show us where we need to improve as well as where we are doing good. We are sorry that we could not live up to your expectations and will be... More 

Panama City, Panama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2012

My stay was for 5 days and I tell you this, it was simply amazing, It is like having your own apartment in la guaira, the staff was very friendly and attentive. Breakfast was included and also was very good, the room as I said is not like the ones I have seen in Caracas, you have both central ac... More 

Was this review helpful? Yes 1
bbuske, Gerente at Costa Real Suites, responded to this review

Hello, thank you very much for your kind words and for leaving your rating here at trip advisor. We are happy that you enjoyed your stay with us and look forward to see you again,. More 

Europe
Contributor
16 reviews 16 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 12, 2012

Finally! A nice, clean, safe hotel with friendly & helpful staff in Venezuela! We had some very mixed experiences at other hotels & posadas during our 5 week trip, but this was definitely top on our list. Food, staff, faciltiies were all excellent. We stayed here the night we arrived & the night just before we left, as we wanted... More 

Was this review helpful? Yes 1
bbuske, Gerente at Costa Real Suites, responded to this review

Hello, thank you for your rating of our hotel and your excellent review. We are happy to hear that your experience with our hotel was such a good one. If there is anything else we can do for you, please do not hesitate to contact us. Sincerely, Benjamín Buske More 

Rio de Janeiro, RJ
Top Contributor
65 reviews 65 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed February 4, 2012

Basic accomodation seemingly part of the Cacao Travel company - they booked us in. Bit of a hike (20km) if, like us, you´re using it as just a stopover after a late international flight into Caracas & leaving before dawn on a domestc flight. Didn´t see it in daylight. Location far from city life but not devoid of noise. Common... More 

Was this review helpful? Yes
bbuske, Gerente at Costa Real Suites, responded to this review

Hello, thank you for rating our hotel. Your rating helps us to see where we are doing well and where we do need to improve ourselves. Sincerely, Benjamín Buske More 

Central Coast, NSW, Australia
Top Contributor
427 reviews 427 reviews
64 hotel reviews
452 helpful votes 452 helpful votes
4 of 5 stars Reviewed December 19, 2011

Let me start by saying how intimidating I found Caracas. We arrived about 8pm and had a private transfer in a vehicle with darkened windows and curtains drawn. We arrived at Costa Real, where our drivers assistant disembarked and arranged for the heavy gate to be opened, while we stayed locked on board with the driver. The gates opened and... More 

Was this review helpful? Yes
bbuske, Gerente at Costa Real Suites, responded to this review

Hello, thank you for rating our hotel. We are happy to hear that you enjoyed your stay in our hotel. We also would like to thank you for your comments. Ratings such as yours are helping us to see where we need to improve as well as what we are doing well. Sincerely, Benjamín Buske More 

Kolkata
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2011

I had a great layover here. It is a nice place. You have to pay extra for breakfast. It was nicely made. Lounge area is sweet and rooms are also nice. Unfortunately I sleped bad because of a roster in the neighborhood.

Was this review helpful? Yes
bbuske, Gerente at Costa Real Suites, responded to this review

Hello, thank you for your excellent rating of our hotel. We are happy to hear, that your enjoyed your stay that much in our hotel and hope to see you again soon. Sincerely, Benjamín Buske More 

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Amenities