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All 1 Santiago hotels

Hacienda Cola De Caballo

3.0 of 5 Hotel   |   Road to Horsetail Falls, Km 6, Santiago 67320, Mexico
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Ranked #1 of 1 hotels in Santiago
A recent review
4 of 5 stars Reviewed June 13, 2011
RuthinBangkok Bangkok
  • Overview
  • Reviews (40)
  • Photos (12)
  • Amenities
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40 people have reviewed this hotel

Traveler rating
    5
    14
    11
    5
    5
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11
12
Solo
0
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
El paso
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I liked the place and decided to stay an extra night. I was told the price was 300 pesos extra or I could make my reservation online. I made my reservation and gave them my reservation # from crs.univisiy.com. The website found under coladecaballo.com. They said they had my reservation but I still needed to pay. I gave them my... More

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Mexico City, Mexico
2 reviews
1 of 5 stars Reviewed July 6, 2014

Other than a great view this old, understaffed hotel is a nightmare. The neglected and very sick nimph in the lobby is denied attention and is shaking all day. The manager refuses to call the vet. The caged birds by the pool are living in a jail, no wind, no sunlight gets through. There is a sign outside their enclosement... More

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Bangkok
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2011

Great place, very good value, clean and nice facilities. Staff were extremely helpful and the tour guides they are affiliated with were also great.

Was this review helpful? Yes 1
Hanover, NH
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 12, 2010

I love this hotel. The views of the valley and stars are like a dream. Waking up every morning before sunrise during our first stay there (October) and watching the sun rise over the Sierra Madre Oriental range was breathtaking. The peacocks and geese roaming the grounds can be peevish, but as we found out this time--the big intimidating gray... More

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Lewes, Delaware
Top Contributor
109 reviews 109 reviews
46 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed December 20, 2009

The Hacienda Cola de Caballo is a small comfortable hotel located on the plaza in Santiago. It is very clean with large rooms. Temperature control in my room could have been better, but overall ok. The view of the mountains from the couryard is spectacular. Across the plaza from the hotel are two very nice restaurants. I would highly recommend... More

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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 26, 2007

The setting for this Hotel is beautiful BUT there were some problems. The room was very attractive with a large whirlpool tum but there was no hot water most of the time. The water was tepid! We were there a week and part of the time we were the only guests or few guests. When more guest arrived, they turned... More

Was this review helpful? Yes 2
Ocean Grove, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 14, 2006

After reading the reviews and visiting the web site for Hacienda Cola De Caballo, we were anxious to have a special place to stay outside of the city of Monterrey. Although it was quite expensive (approx $300 USD per night for a suite), it looked lovely and fabulous views. When we checked in, the front desk had no record of... More

Was this review helpful? Yes 13
ohio
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed June 28, 2005

We attended a dental seminar in Monterrey and decided to arrive several days early to see the area surrounding the city. We had a relaxing stay at this hotel. We arrived on Sunday morning and the hotel was fairly busy with motor trail bike riders and families on holiday. There are some excellent places to ride off road in the... More

Was this review helpful? Yes 9
Monterrey, Mexico
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 14, 2004

We spent some days at Cola de Caballo, and it's an incredible place to visit. This hotel is so near from a big city, but at the same time so quiet, so peaceful and really beautiful. We enjoyed so much staying at this Hotel, that we are planning to go there as often as possible. Besides, it is not expensive.... More

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A TripAdvisor Member
4 of 5 stars Reviewed November 30, 2003

This hotel was one of the nicest in the area, the staff was wonderful, they all worked with us, thou we spoke very little spanish. We were there durring a slower season, thus the staff was down sized, but they attemped to keep the grounds clean, but they cleaned the place like a man would, not like my wife would,... More

Was this review helpful? Yes 5
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Additional Information about Hacienda Cola De Caballo

Address: Road to Horsetail Falls, Km 6, Santiago 67320, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Santiago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hacienda Cola De Caballo 3*
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Also Known As:
Hacienda Cola De Caballo Hotel Santiago
Hacienda Cola De Caballo Santiago
Hotel Cola De Caballo
Hacienda Cola De Caballo Mexico/Santiago

12 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Class
Number of rooms
295

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?