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Hotel Terme Jezercica

3.0 of 5 Toplicka 80, Donja Stubica 49240, Croatia
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Hotel Terme Jezercica
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Hotel Terme Jezercica
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13 reviews from our community

Traveler rating
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    8
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    2
    1
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3
5
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bihac, Bosnia and Herzegovina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Me and my wife stayed for two times in this hotel. Rooms are very clean , and comfortable . The pools are also very good ,clean . Food is also great. Friendly staff on the reception and good parking . Very good place to relax. Donja Stubica is small place for night life .

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Murisa, General Manager at Hotel Terme Jezercica, responded to this review

Dear Elvis, I am extremely glad to read your positive impressions. We believe that people are key to success and it makes our entire team proud to hear such a positive feedback. We take pride in our high maintenance standards, and feeling of “well-being” during your stay at our Thermal property. Thank you for taking the time to share this... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 29, 2014

Rude staff. Awful food. As other reviewers said food is buffet style and not replenished and dry. No vegetarian. Pool and spa totally full at 9am. Closed early before advertised time. Warning: No room service or any facilities after 10pm' not even water. Noisey guests. Was woken at 7.30am by shouting and 8am by cleaners vacuuming. Warning: despite direct email... More 

Was this review helpful? Yes 1
Murisa, General Manager at Hotel Terme Jezercica, responded to this review

Dear Jules_Hicks, I am thankful for your feedback and for giving me the chance to have insight of your experience. Your review is taken into consideration, and already some changes were put in procedure. I am sorry you haven’t found vegetarian dishes, which are available for each meal during the course of the day. One of the things we are... More 

Travelers are raving about these Donja Stubica hotels

Zagreb, Croatia
Top Contributor
107 reviews 107 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 18, 2014

In Terme Jezerčica I was there few years ago, but now s it's better (more pools, better service) Room are good and clean, service is helpful. Food is good. Pool are and SPA is nice and clean. Nice place to stay and relax.

Was this review helpful? Yes 1
Ivan G, General Manager at Hotel Terme Jezercica, responded to this review

Dear iAdriano, thank you very much for your post and we are happy that you were satisfied with your stay, our services and improvements we are working on every day. Hope to see you soon again in Hotel Terme Jezercica. Best regards, Terme Jezercica Team More 

Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

Came for a conference. Great facilities and staff were helpful. Very good with my dietary requirements. Pools and exercise areas were good. Pool staff were very polite (even early in the morning!!) Rooms were a bit warm as air con wasn't working on 1st floor. Overall very clean and well maintained. Did not use the spa but others mentioned was... More 

Was this review helpful? Yes 1
Murisa, General Manager at Hotel Terme Jezercica, responded to this review

Dear Jaivirp, I would like to personaly thank you for your great review. It makes my team and me proud that you have been impressed with the service and facilities in our Hotel Terme Jezercica. We are aware that people are the key of our success and comments like yours makes us proud and happy. Kind regards Murisa Jasarevic General... More 

Rijeka, Croatia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 18, 2014

Only spa is good, service horrible all over hotel. No heating before 9pm. Food on buffet runs out and there is no refilling. Food cost. No cleaning the tables during a service, everything you have to ask.

Was this review helpful? Yes 1
Murisa, General Manager at Hotel Terme Jezercica, responded to this review

Dear hdwcrystal, first of all I would like to thank you for staying at Hotel Terme Jezercica. I am sorry to hear you experienced poor service in restaurant, and that our team wasnt helpfull during your stay. I am pleased to inform you that we took appropriate measures and we truly hope that you will stay with us next time... More 

Zagreb, Croatia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 14, 2013

I stayed for a spa getaway weekend. I really liked the pools, they look clean and newly renovated. There are many pools to choose from so you never feel like it is overcrowded. The lockers, on the other hand, are a disaster since you can open almost any locker with your bracelet. They should have written the numbers of the... More 

Was this review helpful? Yes 1
london
Top Contributor
97 reviews 97 reviews
26 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 11, 2013

Visited for the day. The pools were varied in size and temperature. Some pools also had water jets and bubble beds. I paid extra to go to the saunas and steam room. I think there were 3/4 saunas, a steam room, jacuzzi, relax areas. Relaxing!

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Dallas, Texas
Top Contributor
50 reviews 50 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed May 27, 2013

I visited the spa and sauna and it was OK. I went with a friend and took the VIP spa package for girlfriends which includes face massage and hydration and one hour of sauna. Although they have a nice sauna options, the clerks make you feel like every minute that you spend COSTS. There is not feeling of true relaxation,... More 

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Zagreb
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 12, 2013

I havent tried pool or wellness area because it was sort of business stay. Hotel is ok, not much more than that. Rooms ok, but if you prefere large rooms, you will be disapointed. Food was average. Bar closes at 22 :-(

Was this review helpful? Yes 1
Ljubljana, Slovenia
Contributor
13 reviews 13 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 12, 2012

We got a really good bargain, hat's why we decided to go abroad. Saunas are excellent, swimming pools with a slide are good for children, water is gorgeous! Rooms are average, the food was good, but nothing special. Our stay was enjoyable as there are many activities that area offers. I have to say that the staff in hotel were... More 

Was this review helpful? Yes 1
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Additional Information about Hotel Terme Jezercica

Address: Toplicka 80, Donja Stubica 49240, Croatia
Location: Croatia > Central Croatia > Krapina-Zagorje County > Donja Stubica
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Terme Jezercica 3*
Number of rooms: 47
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