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Casa Corazon

Boulevard Costero Bcalar sur 521 Col., Bacalar 77930, Mexico
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Casa Corazon
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Ranked #20 of 26 Specialty Lodging in Bacalar
A recent review
3 of 5 stars Reviewed March 9, 2015
keila95 Cancun, Mexico
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48 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cancun, Mexico
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 9, 2015

my boyfriend and i stayed at this place, ok, i gotta say we are in our 20´s but we have tried many resorts , hotels, campings etc. all around riviera maya because im am mexican and my native spanish is a big help for our trips. Anyway, we tried this hotel because we didn't have a big budget and well...... More 

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Playa del Carmen, Mexico
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 9, 2015 via mobile

hotel locations is super. Simple hotel. Little bit warm out but for one night its okay. Hotel need to only change textailes, paiting, some coffee, drinks selling ...will excelent. Tour was excelent. Lagoon super. Clean beautiful area.

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Northampton, United Kingdom
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 9, 2015

The booking site mis-positioned the hotel, making the walk to the town centre something of a long trudge, in the heat, and needed at taxi ride back. Otherwise the location is what makes the place so good, right on the lovely warm lagoon, with pontoon access for swimming. The rooms are adequate, and the staff helpful.

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Brazil
Top Contributor
128 reviews 128 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 27, 2014

Im very surprised with those bad reviews... I came to stay only one night, but i stayed for more cause i loved the place. They are environment concerned, the place is nice to relax, the location is perfect. I was not looking for more than a peacefull place and good vibes, clean, cozy, decent. Staff was so great i felt... More 

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Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 22, 2014

beautiful lake , loved the peer , staff is great as well , bring supplies not a store close ,boat lake tour is a must! there's a karaoke bar close by in case u get bored at night , but seriously bring supplies!! lol

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Arnhem, The Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 14, 2014

In March 2014 we made the mistake of staying at this hotel since a friend had recommended it to us :( We were planning to stay 2 nights and fortunately only paid for 1 and the morning after (7am!!) we left to look for another hotel (Rancho Encantado -> fully recommended!!!!). The service was terrible and very unfriendly! The hotel... More 

Was this review helpful? Yes 1
Longueuil, Canada
Top Contributor
215 reviews 215 reviews
92 hotel reviews
216 helpful votes 216 helpful votes
2 of 5 stars Reviewed April 9, 2014

I made the mistake of NOT reading TA reviews of this place...and regret it! I spent two nights at the Casa Corazon and consider it to be way overpriced for what it has to offer. The hotel is indeed on the lakefront but this part of the lake is weedy and there's a scruffy island (the hotel calls it a... More 

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Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 7, 2014

We knew we were not going to the Ritz Carlton or anything, but this is by far the worst experience I have had. Regrettably, we just could not leave the place since we had paid for a week in advance and every other hotel was full, so we had to endure it. There are not enough negative things I can... More 

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Cancun
Top Contributor
134 reviews 134 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed August 12, 2013

I found this little tiny house hotel after not finding rooms anywhere else. They charged me $850 pesos just for one night. It does not include anything but Wi-F and cable TV. In my opinion they should have at least some bread and coffee/tea service in the morning, it is so simple to do it yet they dont. Rooms were... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 12, 2013

The DO NOT respect the reservations (In our case they blame booking, and we spoke directly with them at least 4 times prior to our arrival). From reading past reviews it seems obvious we were not the first ones to have this experience. The owners do not know the meaning of HOSPITALITY, I've never felt so unwelcome... The owner was... More 

Was this review helpful? Yes 1
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