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Hotel Laguna Bacalar

Avenida Costera #479 | 35 Km N of Chetumal just off Rt. 307, Bacalar 77930, Mexico
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Hotel Laguna Bacalar
Best prices for: 1 room 1 guest
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Ranked #7 of 8 Hotels in Bacalar
A recent review
4 of 5 stars reviewed 1 week ago
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179 reviews from our community

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  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Top Contributor
154 reviews 154 reviews
17 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

The receptionists are not the friendliest, but they are old and that was excepted for me as I had read the reviews. We got a deal on a room that we loved. TIP ask for the private rooms, they have better views and you feel secluded. we didnt eat here as the food seemed lacking since no one was eating... More 

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3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Beautiful view, perfect weather, and not expensive. It was worth the 2 hour drive from Akumal. We rented a kayak for 100 pesos, we could swam on a beautiful side of the lagoon. One of the greatest things is that there is not a lot of tourists, so you can enjoy and relax out of the crowd.

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Omaha, Nebraska
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great view, good food, nice room for family of 9. Quite a few steps down to the lake. The staff was very helpful and friendly. Forget the cenote azul restaurant and eat at hotel or Centro. Kids loved to pool and fresh cut French fries from restaurant.

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San Francisco
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

Hotel Laguna Bacalar is a gem and not to be missed if you are traveling anywhere near Lake Bacalar and Chetumal in Quintana Roo. The hotel sits right on the edge of Lake Bacalar. The prices are reasonable. The rooms are clean. And the view from any one of the rooms of the turquoise and blue waters of Lake Bacalar... More 

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Margate, Florida
Top Contributor
59 reviews 59 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 23, 2015

OK, to start with: I've been going to Hotel Laguna since 1991, when my wife to be and I discovered it by chance. Then it was run by an old gentleman, Don Pedro, and his wife. They had high expectations of their staff. The place was run well, the rooms spartan but clean, the food simple but excellent. Don Pedro... More 

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Titusville, Florida
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 5, 2015

Hotel perched on terraced cliff with absolutely gorgeous view of Laguna Bacalar, a fresh water lagoon composed of 300' deep cenotes. Each room has balcony overlooking lagoon. Kayaks available to rent. Pontoon boat rides. Swimming in lagoon or pool. Excellent for families. Quiet, clean hotel and town. Jolly, attentive staff. Good restaurant on premises or excellent ones close by. Staff... More 

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Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2015

Okay, so if 5 stars, silk sheets, amazing decor and lots of amenities is your thing, this is not for you. If a retro (think 1960's) decor in a beautiful place where you can relax for a night dive and/or swim in the cenote, have a decent meal and unwind (perhaps on your way to/from a dive trip to Belize!)... More 

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Oxford, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 10, 2015 via mobile

this is the worst hotel at which I have ever stayed.Everything was run down/shabby/cracked/rusty. Our room reeked of sewage. There were no facilities in the room. The toilet didn't work and there was no hot water. We left at 6.45 in the morning to get away from the smell.The road to the hotel has terrible potholes.

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Travelers are raving about these Bacalar hotels

London, United Kingdom
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2015

Don't believe all the negative reviews about this hotel. Yes, it is a little tired, yes the service is not fantactic....However you are staying in 70's retro classic....in spacious rooms which represent great value for money and have huge windows with magnificent views of the lagoon along with large balconies. There are also chalet type place for families and groups.... More 

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 13, 2014

This hotel was fine as a place to stop over for a night, and definitely offered beautiful views of the lake. However the reception staff were incredibly rude on our arrival, acting as though we were an inconvenience to them and a mere disruption to the conversations they were having with one another. Wouldn't get your hopes up for the... More 

Was this review helpful? Yes 3
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