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Hotel Laguna Bacalar

Avenida Costera #479 | 35 Km N of Chetumal just off Rt. 307, Bacalar 77930, Mexico
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Hotel Laguna Bacalar
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Ranked #8 of 8 Hotels in Bacalar
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197 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
13 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

We arrived late in the afternoon. After some difficulties with retrieving the reservation we got our key and entered the room. the view over the lake with breath taking. The location on the lake is very nice. The pool was full with lots of families, but luckily enough the lake was just a few steps away. The room is mediocre... More 

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San Pedro La Laguna, Guatemala
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel has good view over theblake, it was much cheaper on booking.com than on site, the lady in thenfron desk knew some English but not too much, yet, she was very friendly. the restaurant in the hotel takes a really long time to get the orders out to customers.

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Arlington,Wa
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel sounded like the most fabulous place on earth from the listing on TA. Complete with the 50% discount off of the "$250.00" normal price....it sounded as if we would be getting perfection at 50 off..... We arrived and were told that our room was in the back corner, no view, nothing (no phone, 1 towel, toilet paper on... More 

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Travelers are raving about these Bacalar hotels

Margate, Florida
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

OK, I've been coming to Hotel Laguna for the last twenty five years, ever since I first visited from Belize in 1991. Back then the hotel was run by a no nonsense old timer called Don Pedro, and he ran a tight ship. Then about ten years or more ago, he sold it and I guess he retired. Then things... More 

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Santa Fe, New Mexico
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45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed June 6, 2015

This hotel is all about the view and access to the laguna. The hotel itself is something out of the '40s or '50s and has apparently never once been remodeled. The rooms are seriously in need of a facelift and they should all have a/c. Ours didn't have a/c which was a terrible mistake. Even with the door to the... More 

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Christchurch, New Zealand
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 31, 2015

We stayed Friday & Saturday night on short notice. A bus full of locals arrived soon after we checked in and partied each evening until dawn. If I was younger might have joined them but not ideal for us with young family trying to sleep. Hotel has good aspect but much like the lake itself the 1970s glory is rather... More 

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Calgary, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2015

First off, amazing view. However... This hotel was extremely disappointing. There were no in room safes present, leaving travelers no where to leave their passports and cash. You could swim or paddle the lagoon, but again we didn't feel safe leaving our travel documents unsecured. The front desk safe consisted of an envelope with our room number they placed in... More 

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Level Contributor
164 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed May 16, 2015

The receptionists are not the friendliest, but they are old and that was excepted for me as I had read the reviews. We got a deal on a room that we loved. TIP ask for the private rooms, they have better views and you feel secluded. we didnt eat here as the food seemed lacking since no one was eating... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed May 12, 2015

Beautiful view, perfect weather, and not expensive. It was worth the 2 hour drive from Akumal. We rented a kayak for 100 pesos, we could swam on a beautiful side of the lagoon. One of the greatest things is that there is not a lot of tourists, so you can enjoy and relax out of the crowd.

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Omaha, Nebraska
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2015

Great view, good food, nice room for family of 9. Quite a few steps down to the lake. The staff was very helpful and friendly. Forget the cenote azul restaurant and eat at hotel or Centro. Kids loved to pool and fresh cut French fries from restaurant.

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