We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Bacalar hotels

Hotel Laguna Bacalar

3.0 of 5 Hotel   |   Avenida Costera #479 | 35 Km N of Chetumal just off Rt. 307, Bacalar 77930, Mexico
Hotel amenities
Save Saved
You added Hotel Laguna Bacalar to your Saves list
Hotel Laguna Bacalar
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #7 of 8 hotels in Bacalar
A recent review
3 of 5 stars reviewed 4 days ago
Bjoern K Playa Del Carmen- Mexico
  • Overview
  • Reviews (134)
  • Photos (95)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (25)
  • Location
  • More
Write a Review

134 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Playa Del Carmen- Mexico
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Hotel was good we arrived prior to the Check in time and where given a Nice room # 206. The views are stunning from this Hotel. The Hotel staff always was friendly accommodating and always available to assist and help. The hotel is a bit dated but I known this prior to booking. It offers decent room with internet,... More

Was this review helpful? Yes
Distrito Federal
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

Other than a wonderful view from some of the rooms, this hotel is very old and the service is terrible, and it's because of the view that i rank this hotel as Poor and not as Terrible. The truth is, rooms are old but clean and somewhat spacious, but they look old and the price is very expensive for what... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 weeks ago

Do yourself a favor and skip this place. The hotel looks nice in photos, but it is very run down. I speak Spanish and the staff was not the least bit friendly. The only thing it has going for itself is that the view is nice, but it is hardly worth staying there for it.

Was this review helpful? Yes
Franklin, Louisiana
Top Contributor
54 reviews 54 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 2, 2014

We did not stay at this beautiful property. We did eat @ the restaurant, and found the food to be good, not great, the service was very friendly, and one of the most beautiful views one can imagine! Bacalar Lagoon truly has Seven Colors, maybe more, crystal clear water, at the shallowest, to the deepest blues you can imagine, in... More

Was this review helpful? Yes
Prince Albert
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 28, 2014

This was our last tour via Playa Del Carmen before heading back to Canada after 3 mths and I can honestly say this was the highlight of our trip this time. The view is so breath-taking day and night. I felt like was on a cruise ship in 'little Italy'. We had a suite of 2 adjoining bdrms w/baths and... More

Was this review helpful? Yes
Brownsville, Texas
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

We visited two weeks ago, It is a nice hotel if you are staying there for a couple of days. It has a great view The only thing is that the electrcity went off and eventhough they gave us candles, it is an inconvinience when you are there to relax. It toomk like nine hours for it to come back

Was this review helpful? Yes
Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 18, 2014

This is a 60 year old hotel and need a facelift but for the $ it's ok Restaurant is pretty good and cheap Views are great @70 us for a room with ceiling fan or $. 90 us for a/c and tv with a couple English stations Staff was fine Pool was clean We had a room built beneath the... More

Was this review helpful? Yes 1
Belize City, Belize
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 15, 2014 via mobile

We live in Belize city, so we just looked up that hotel at booking.com, they had vacancies for 50$ for 3 guests. We didn't book on line as we need just 2 hours to get there. When we were checking in the price was 1000 pesos ($77). Nevermind just an observation. The location is great, the view from the room... More

Was this review helpful? Yes 1
Zoersel, Belgium
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 13, 2014

It felt a bit strange when we entered the hotel, because it was not high-season so we were nearly the only guests there. But that wasn't a bad thing: we were tired after a long road trip to see the lagoon. The rooms looked nice and romantic, but could use some updates (e.g. the top of the washbasin was partly... More

Was this review helpful? Yes 1
NYC Suburb
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2014

Around Bacalar there are many places to stay; we've tried several and yet we've stayed here more often. Yes, it's 42 years old and needs a bit of professional maintenance but it sits in a superb position above the lagoon; offers cabins or hotel-style rooms; has decent wifi in the common areas; features friendly bar and restaurant service; offers boat... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hotel Laguna Bacalar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Laguna Bacalar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Laguna Bacalar

Address: Avenida Costera #479 | 35 Km N of Chetumal just off Rt. 307, Bacalar 77930, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Laguna Bacalar 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Tingo, HotelsClick, Hotels.com, Priceline, Hotel.de, BookingOdigeoWL, HostelWorld, Despegar.com, Expedia and Venere so you can book your Hotel Laguna Bacalar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

95 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (96)
Hotel & grounds (42)
View from room (16)
Pool/beach area (9)
Dining (2)
Room/suite (4)
Bathroom (3)
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Bacalar with
any amenities


Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Hotel Laguna Bacalar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer