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All 22 Bacalar accommodations

Los Aluxes Bacalar Hotel

Av. Costera Bacalar No.67, Bacalar 77930, Mexico
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Ranked #10 of 22 Specialty lodging in Bacalar
A recent review
4 of 5 stars Reviewed September 24, 2013
beachstylee Mahahual
  • Overview
  • Reviews (33)
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33 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 24, 2013

The place is great, beautiful rooms and terraces, lovely dock with swings and areas to lounge over the lagoon, and well kept gardens throughout the terrain. Only downside is the service is poor. The first night we stayed the staff was great and friendly, the second day though it was hard to get service and they had a problem finding... More

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Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2013

We saw pictures of the water swings online and managed to track down their location to this hotel. Nobody there speaks English and it was a bit hard to track down the hotel. The place is mostly known for it's restaurant overlooking the lagoon, but they have 4-5 rooms also. Booking the room went smoothly while speaking in Spanish. We... More

Was this review helpful? Yes 1
Gabriola Island, Canada
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 3, 2013

After checking out most of the accommodations in Bacular, thought this hotel looked most appealing from the outside and particularly because it was located right on the the lagoon. Little did we know that the lagoon in front of the hotel is very shallow for quite a distance and weedy. Back to the rooms, we had a downstairs room and... More

Was this review helpful? Yes 1
16 reviews 16 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 11, 2012

We checked in for 2 nights and found the room acceptable at first, but with a closer look we found it is in dire need of repair and maintenance. We reported no hot water several times over a 12 hour period before we got any. The staff tried their best to help us, but there was no support from the... More

Was this review helpful? Yes 1
Rosarito, Mexico
Top Contributor
54 reviews 54 reviews
15 hotel reviews
91 helpful votes 91 helpful votes
1 of 5 stars Reviewed July 24, 2011

What started as a wonderful promising stay wound up as a disappointing crash and burn experience. The Hotel "manager" is "the maid" and she just doesn't "get it" what it means to be in the hospitality industry. The room was quite pleasant, the views very nice, and the outdoor restaurant very lush and nice tropical setting. Check in was smooth,... More

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Merida, Mexico
2 reviews
1 of 5 stars Reviewed June 26, 2011

I made a reservation for Los Aluxes Bacalar Hotel through despager.com.mx and my credit card was charged for the full stay. When I arrived at Los Axules Bacalar Hotel to check in they told me that they do not accept reservations from despager.com.mx and that the hotel was full. The management at the hotel was completely unhelpful - there was... More

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Additional Information about Los Aluxes Bacalar Hotel

Address: Av. Costera Bacalar No.67, Bacalar 77930, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range (Based on Average Rates): $
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7 photos of this hotel

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Hotel & grounds (3)
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Hotel & grounds (1)
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Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Official Description (provided by the hotel)
Los Aluxes Bacalar its a space created at the shore of the 7 colors Lagoon , in constant integration with nature , relaxing rooms surrounded by the gardens of the hotel creating a unique place in harmony with the beauty of this Magical Lagoon of Bacalar.There are different rooms that adapt to your needs, like jr. suite for those people who are in their honey moon or a doble room for those who travel with their family, all rooms have a terrace, ... ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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