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Rancho Encantado

Certificate of Excellence
2.5 of 5
Hotel website
Carretera Federal 307 Km. 24, Bacalar, Mexico
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1 room 1 adult
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Rancho Encantado
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463 Reviews from our TripAdvisor Community

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Rochester, New York
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The landscape and the lake are beautiful. Food was average. Service was wonderful. Maids top notch and very attentive to detail. Exchange rate was horrible. 15 percent U.S. When it is 18.55 pesos to the dollar? Boo. DO Not book bottom floor as there is a hot tub above you that is loud and will keep you up as long... More 

Helpful?
1 Thank PedroandDixie
lagunazul, Director General at Rancho Encantado, responded to this review

Dear visitor, thank you for taking the time to write your review and evaluate different aspects, both positive and negative of your stay in Rancho Encantado. We hope that each of our visitors have the best experience with us. Thanks to your comment, we are working at the moment, on the possibility to isolate the noise that can cause the... More 

Bainbridge Island, Washington
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had comfortable room 4 which was older but had been updated some. The gardens were nice, but the pool was being repaired when we were there. We had a good dinner at their restaurant overlooking Lake Bacalar.

Helpful?
2 Thank HerbertH186
San Jose, Costa Rica
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in rancho encantado for a 6 night stay and I was pretty suprised!! The rooms are great ( make sure you get the new ones, not the cabañas which are a bit old). My only complaint is they dont have TV nor wifi....I know its an eco-friendly hotel, but they should have one or the other. The food at... More 

Helpful?
2 Thank Catasegu
Brighton, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 2 nights in a bungalow on the bank of the Laguna. It's a really special place, very beautiful, very peaceful, fabulous lake swimming, great restaurant. Also fabulous birds. The room was really well furnished for 4 of us (2 young children) and it was our only stay in Mexico where the children had their own beds - which... More 

Helpful?
1 Thank Nicola B
Tel Aviv, Tel Aviv, Israel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 26, 2015

Everything from the rooms to the service was just top notch. The is the perfect place for vacation getaway. The room was huge and clean. Breakfast was very tasty and rich. Once we entered the place we thought we reached to heaven!

Helpful?
1 Thank Oren A
Karben, Germany
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 16, 2015

On our trip back from San Cristobal de las Casas to Cancún we stopped for one night at Rancho Encantado. Unfortunately we just had one day at this very beautiful place! The restaurant and the hamacas are located directly at the lake. You have the impression that you can jump right into it. The lake is fascinating because it has... More 

Helpful?
1 Thank Felix F
Prague, Czech Republic
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2015

We loved the place, highlight of our holiday in Mexico. Laguna de Bacalar is simply a paradise and eco hotel Rancho Encantado is, as the name says, "un encanto". We came upon recommendation of a local friend and we were happy to do so. Despite the low season, you should book on time. Our cottage was in front of the... More 

Helpful?
1 Thank srandovnihad
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 2, 2015 via mobile

Splendid position with a lot of bungalows and rooms surrounded by palms and trees. The lodge faces directly on the lagoon and has very nice jetty with hammocks. Rooms are clean, with AC and fan. There is a good restaurant for breakfast also. Prices are affordable.

Helpful?
Thank Massimo T
Nuremberg, Germany
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed November 13, 2015 via mobile

the room (tucan) is absolutly perfect - the staff is friendly - the area is beautiful, but the architect had a real bad idea - he want to let the daylight in the bathroom with some plexiglas in the ceiling - when it rains like today its like machine gun - you cant sleep. Without rain - highly recommended

Helpful?
Thank difool67
Crown Point, New York
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 8, 2015

Cottages & cabanas, ours was right at lakes edge. Other cottages were a few steps further away. We choose to take one without A/C and it was fine plenty of screened Windows & 2 ceiling fans so we were comfortable. It's rustic but has everything you need. No pool but this lake is pool like, very clear, calm in the... More 

Helpful?
Thank Bonniecp
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