We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Bacalar hotels

Rancho Encantado

2.5 of 5 Resort   |   Carretera Federal 307 Km. 24, Bacalar, Mexico
Hotel website
Hotel amenities
Save Saved
You added Rancho Encantado to your Saves list
Rancho Encantado
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #1 of 8 hotels in Bacalar
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
manuMexicoCity Mexico City
  • Overview
  • Reviews (272)
  • Photos (276)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (42)
  • Location
  • More
Write a Review

272 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
Mexico City
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second time staying at this hotel in this year (2014). The place is enchanted and really enjoyable. The staff is always ready to help without hesitation. The restaurant is simply great. Small menu with amazing flavors of mexican traditional cuisine. This hotel is the perfect choice for relaxing, enjoying the view of the lagoon, sunrise and sunset... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't recommend this hotel enough. If you want to experience real tranquility, this hotel is for you. Set on a beautifully stunning lagoon, you get to experience swimming in the warm multicoloured water whilst relaxing. They have hammocks to lie on all around the decks and also outside your beach hut. You get free kayaks and pedal boats to... More

Was this review helpful? Yes
5 reviews 5 reviews
5 of 5 stars Reviewed July 24, 2014

my husband and I went to this beautiful place as the second place during our honeymoon last May. after tulum. Bacalar itself is amazing! however you need to appreciate the Mexican culture and look for quiet place and natural beauty. The hotel is beautiful, sounds from natural surroundings day and night are incredible. At the check in we were told... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 20, 2014

My wife and I went here around 2 years a go wen we was boyfriend and girlfriend and immediately fall in love in this beautiful place... Later on we decide to marry and the only place that really convinced us was Rancho Encantado. Bautif environment, lovely cabañas and all the guests was loving the magic atmosphere. The lagoon has wonderful... More

Was this review helpful? Yes
Silver Spring, MD
Top Contributor
66 reviews 66 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 30, 2014

Rooms / cabanas on the lake are the best option here. They are very well appointed, especially given the price range. The staff for the most part were all very nice, the lady at the front desk was helpful, but could attempt to be a little more welcoming. Food was pretty good quality, but there was some rather odd music... More

Was this review helpful? Yes
Bogota, Colombia
11 reviews 11 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 26, 2014

This is the BEST RESORT I been a quite a good time: rooms, location, food, service, activities, etc. and ISABEL GONZALES the receptionist: OUTSTANDING !!!!!. There is no more to say. I dont think anybody wants to hear more !!!!

Was this review helpful? Yes
Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

hands down the best place to stay in Bacalar. The staff is super attentive, and eventhough the kitchen can improve (moves at Bacalar speed, plates come out in random order) the quality of the meals (while not the depth of the menu) is excellent. And the staff always smiles and goes back and firth, back and forth to please The... More

Was this review helpful? Yes
London, United Kingdom
16 reviews 16 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 17, 2014

Beautiful hotel in beautiful setting with wildlife – birds, lizards around the hotel grounds. It is worth paying the extra to get a Laguna room. Rooms are very nice and spacious but a little dark although they are well sealed, no bugs. Coffee maker and free water in your room which is great. The place is near a main road... More

Was this review helpful? Yes
Amsterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

A great place to stay! It had everything we needed and expected. Staff very friendly, welcoming and proficient. Cabins are situated amongst the garden at sufficient distance from each other. Can definitely recommend the boat tour, including swimming across under-water-cenotes and fruit snacks. Food very good. Relaxing beside the water, in a hangmat, or during a massage over the water... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 3, 2014

My husband and I needed a getaway for last Thursday-Saturday. This place was PARADISE! LOVE the excellent service, always with a wonderful positive attitude (smiling and being nice). All pretty affordable! A shootout for Isabel, who was always so very helpful and supportive! I had a massage, we had a yoga class and we did the 4 hour tour in... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Rancho Encantado, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Rancho Encantado? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rancho Encantado

Address: Carretera Federal 307 Km. 24, Bacalar, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Rancho Encantado 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Tingo, BookingOdigeoWL, Hotels.com and Venere so you can book your Rancho Encantado reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar

276 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (277)
Bathroom (6)
Room/suite (28)
Pool/beach area (34)
Hotel & grounds (57)
Dining (9)
View from room (17)
Family/play areas (5)
Other (121)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Bacalar with
any amenities


Free Parking Restaurant
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Rancho Encantado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer