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Kempinski Hotel Das Tirol

5.0 of 5 Kitzbuheler Strasse 48, Jochberg 6373, Austria
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Kempinski Hotel Das Tirol
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Kempinski Hotel Das Tirol
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170 reviews from our community

Traveler rating
    111
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    16
    5
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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St Barthelemy
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We thought the experience would combine the Kempinski brand with the Kitzbühl brand, but it fell short of both. Starting with the good things: A new hotel, nice design and decor, with very good service on the front-desk and concierge departments. The concierge was super-friendly and helpful. It is ski-in lift-out. Disappointing things: Too noisy and crowded, with an overall... More 

Was this review helpful? Yes
Marketingtirol, Marketing-, E-Commerce Coordinator at Kempinski Hotel Das Tirol, responded to this review

Dear Ron T, Thank you for your post on Tripadvisor. We are pleased to hear that you liked our interior design, the service at the Front Desk and Concierge Desk and the direct access to the ski slope. Please accept our apologies for the noisiness during your stay at the hotel. Also, we are sorry to hear, you had such... More 

Belgrade, Serbia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 days ago NEW

Just came back from a week's stay - so many negatives don't know where to start. Whilst the staff is generally friendly I have so many examples of terrible service - like waiting in the lobby bar for 45 minutes and never being served a drink, to 5 unanswered calls to housekeeping to come turn on the lights in our... More 

Was this review helpful? Yes
Marketingtirol, Marketing-, E-Commerce Coordinator at Kempinski Hotel Das Tirol, responded to this review

Dear 256stacip, Thank you for taking the time to share your experience with us online. Please accept my sincere apologies for your lost time during your skiing vacation as well as the lack of supervision during the skiing class of your 6 year old daughter. Please be assured that I will discuss these problems with the ski school internally. Anyhow,... More 

Alesund, Norway
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Not at all. It does not qualyfi to be a LHW. Our family travels frequently on LHW and booking this Hotel we had our expectations. We booked a 6 days stay including skipass and dinner. Looking forward to a nice dinner we found out that dinner each day was just a buffe. The very smal restaurant in the Hotel was... More 

Was this review helpful? Yes
Marketingtirol, Marketing-, E-Commerce Coordinator at Kempinski Hotel Das Tirol, responded to this review

Dear Offpister, Thank you for taking the time to write a review on Tripadvisor. We regret that you were unsatisfied with the buffet offered at Restaurant Steinberg. Did you try some of the recommended restaurants nearby? Please accept our apologies for the internet connection. We will discuss this matter internally. We would certainly be happy to welcome you back to... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from Kempinski Das Tirol. Starting with the positives: + Great location with direct access to skiing + Very good rooms. Could not find a fault and even though we had a cheaper Superior category room facing the town and road, the soundproofing is excellent and you can not hear any traffic noise + Excellent service. Most staff remembered... More 

Was this review helpful? Yes
Marketingtirol, Marketing-, E-Commerce Coordinator at Kempinski Hotel Das Tirol, responded to this review

Dear Sam L, Thank you for taking the time to share your experience on Tripadvisor. We are happy to hear you enjoyed the location next to the ski slopes, the rooms, the hotel’s facilities and most importantly our service. We attach great importance to remembering our guests’ name and thus making them feel at home. With regards to our Kempinski... More 

Central Poland, Poland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very good hotel. Nice rooms, excellent houskeeping service, smooth logistics, professional staff, good food in the Steinberg restaurant. Provided that you will be allowed in the restaurant. The Almighty manager of the restaurant can cancel your booking of the table if he can "sell it" to the team composed of one more person. We were 3 (myself and two of... More 

Was this review helpful? Yes 1
Marketingtirol, Marketing-, E-Commerce Coordinator at Kempinski Hotel Das Tirol, responded to this review

Dear Pawel R, Thank you very much for taking the time to leave your feedback on Tripadvisor. We are delighted to read your positive feedback about our staff and room facilities. With regards to your experience at the restaurant Steinberg, we have taken this issue up with the restaurant manager and we feel there was a small miscommunication. The reservation... More 

Istanbul, Turkey
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was excellent. Big rooms, nice and relaxing view. The staff was very helpful. We went there with my 3.5 yrs old daughter. They even put her robe and slippers as well. It is a very very kid friendly hotel. Ski school people were awesome. They made my daughter like skiing even she is just 3.5. We will definetely... More 

Was this review helpful? Yes
Marketingtirol, Marketing-, E-Commerce Coordinator at Kempinski Hotel Das Tirol, responded to this review

Dear hgc_33 Thank you very much for taking the time to write a review on TripAdvisor. We appreciate your feedback about the variety of food and will discuss it internally. We are happy to hear that you and especially your daughter enjoyed the stay. Is she excited to go skiing again? We look forward to welcoming you back again. With... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Checked in on 16th Jan 2015 - Room 510 and Room 512. Stayed for 6 nights for both rooms. I'm not sure where to start so I'll keep it simple: (1) The pool and spa area is beautiful. You can also swim outdoor (heated) with a perfect mountain view. (2) The housekeeping did their job professionally. (3) We chose the... More 

Was this review helpful? Yes 2
Marketingtirol, Leiter Öffentlichkeitsarbeit at Kempinski Hotel Das Tirol, responded to this review

Dear Terence Te, thank you very much for your great review about your „shockingly impressive“ stay at our hotel. We appreciate your kind words with regards to the different departments. Also, we would like to thank you for your feedback about Florian. We are very pleased to have him as our head concierge. Thank you and will certainly share it... More 

Lisbon, Portugal
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 22, 2015

This is your Kitzbuhel/Austrian/high-end experience... you can enjoy all... it does not allow the best access to ski but if you ask nicelly the concierge may even drive you up there! Slightly expensive of course.

Was this review helpful? Yes
Marketingtirol, Leiter Öffentlichkeitsarbeit at Kempinski Hotel Das Tirol, responded to this review

Dear Lxslowtra, thank you very much for your review on Tripadvisor. We are happy, that you enjoyed your stay in our property. During our winter season, we offer a direct Ski-In & Ski-Out possibility with the t-bar lift right next to the hotel. We hope to welcome you again sometime, maybe during the winter months in order have you experience... More 

Geneva, Switzerland
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2015

I went there with my girlfriend for 3 nights. The room was great and clean, staff was very friendly, the food was excellent (breakfast buffet as well as dinner in the restaurant), the SPA was clean and we liked that they have several saunas and lots of things for relaxing. Only thing you have to consider is, that there are... More 

Was this review helpful? Yes
Kempinski T, Leiter Öffentlichkeitsarbeit at Kempinski Hotel Das Tirol, responded to this review

Dear egon o, thank you very much for your comment on tripadvisor. We are happy to hear, that you experienced such a pleasant stay with us. Great that you liked the breakfast as well as the dinner in the restaurant and that you enjoyed the saunas in our SPA. Please accept our sincer appologies concerning the incident in your room... More 

Prague, Czech Republic
2 reviews
1 of 5 stars Reviewed January 1, 2015

I'm not sure where to start so I'll keep it simple: (1) A creepy old man was repeatedly filming my two young daughters while they played in the pool area, even after I noticed him doing so and firmly told him to stop. When I brought the situation to the attention of management, they did absolutely nothing, even though the... More 

Was this review helpful? Yes
Kempinski T, Leiter Öffentlichkeitsarbeit at Kempinski Hotel Das Tirol, responded to this review

Dear JR S, thank you very much for your review and your honest words on Tripadvisor. We regret that you were not satisfied with your stay at our property. Please accept our sincer apologies. To discuss the occurrences internally, we kindly ask to contact us via email: lisa.schmitz@kempinski.com. Thank you very much in advance. With best regards from Jochberg, Your... More 

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Additional Information about Kempinski Hotel Das Tirol

Address: Kitzbuheler Strasse 48, Jochberg 6373, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Jochberg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kempinski Hotel Das Tirol 5*
Number of rooms: 156
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Also Known As:
Kempinski Hotel Das Tirol Jochberg, Austria

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