I have spent a 10 days with my family in this hotel. We had a suite and a regular room. The hotel enjoys an excellent location, which is only 8.5km away from kitzbuhel. Jochberg left is located within a walking distance or you can start from either Passthurn or Kitzbuhel and ski down to the hotel. In the lobby, you... More

What a fantastic hotel! SERVICE - everyone went the extra mile to make our stay more pleasant and comfortable. The staff was warm and friendly and extremely helpful in every way. ROOM- The room was spacious with a lovely view and I have never seen such a spotlessly clean bathroom, it literally sparkled. KIDS- the place was so kids friendly... More

Let me start with general dissatisfaction with staff which is not only rude but also unhelpful. The concierge is unavailable because he always tries to look for cars of visitors in the car park. The hotel is very expensive although the service is very poor. It provides 2 restaurants. You can have dinner in the traditional one for 85 EURO... More

A receptionist who knows his job greeted us. He took the time, we had a bad experience in another Kempinski hotel before we arrived and he was informed already and chatted with us about this negative experience. Afterwards he escorted us to the room and explained everything. In my opinion this receptionist is the best I ever noticed in a... More

I may have caught them on an off few days, but I stayed here last year as the Royal Kitzbule hotel but it has since changed ownership. It's is five star and feels five star, but service has dropped waited two hours for coffe and milk to be delivered to room, staff slow for any response they were busy but... More

Nice hotel, ski lift to Kitz alps just 50m from reception, marvelous spa area and fireplace in rooms. Jochberg is nice, clean and quiet village near to Kitzbuhel. Price is high.

This is absolutely a very nice hotel. (+) Great design with great spa's nice rooms with balcony next to the ski pistes with huge ski room. (note that going up to jochberg is easy but the return is very very tricky to the blue ski piste next to the hotel even for very good skiers) the people at the reception... More

The welcome almost perfect, at the Reception firendly, nice, professional, at the Bar, Tiroler Tapas just perfect done, and thanks for the small beer, at any time chilled great. the Spa should be renamed "heaven of SPA" the details? sorry you have to see it..................! the hole offer of the Spa heavon was working at 07:00 am. maybe this are... More

I am very happy, that I can recommend this hotel. After construction it is real Kempinski level hotel. Beautifull spa, very good breakfast, very good service and as well good kids club. We spend two nights only before Christmas and I hope, we will come back.