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M Vacances - Le Domaine de l'Arselle

Centre station | Lieu-Dit Bachat Bouloud, 38410 Chamrousse, France
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182 Reviews from our TripAdvisor Community

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County Wicklow, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

SnowtTex is a terrible company to go through, who accomodate you in this location. No Towels, Bed linens or even bathroom essentials are supplied. They make you clean the appartment when you're leaving, no cleaning service. Terrible, don't stay here.

Helpful?
1 Thank JustinOBrien1993
MVacance, Responsable relations publiques at M Vacances - Le Domaine de l'Arselle, responded to this review

Dear Justin, Thank you for your feedback. When you choosed to book your accomodation through SnowTrex, they must have send you their "welcome pack" that stipulates that towels, bed sheets, or bathroom essentials aren't supplied. Unlike an hotel, we are an holiday residence and ask you to pay an extra charge if you need those services. Thank you for understanding. More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It has all the basic amenities you will need for a self catering ski holiday which includes a kitchen, separate toilet and bath, and a ski box inside the building near the entrance. Bad Points: The inventory list was not matching the items that were in the apartment. The bed was uncomfortable. The lighting was quite low. Good Points: Affordable... More 

Helpful?
Thank Am P
MVacance, Responsable relations publiques at M Vacances - Le Domaine de l'Arselle, responded to this review

Thank you for your feedback. We are glad you enjoyed your stay in Chamrousse. In the case the inventory list isn't matching the items, the reception is at your disposal to provide the missing things. Thank you again for you stay. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Good sized apartments for a family of 4, with basic amenities to self cater/cook and entertain friends sores-ski. Bunks and beds comfortable but granted basic. Heating appliances alongside drying racks helped to dry off damp ski wear and lockable units to house ski gear/helmets/skis etc downstairs were invaluable. Site of accommodation JO block E, was next to l'Arselle lift and... More 

Helpful?
Thank Kate B
MVacance, Responsable relations publiques at M Vacances - Le Domaine de l'Arselle, responded to this review

Dear Kate, Thank you so much for your feedback and for your recommendations. We hope to see you again in Chamrousse. More 

Sisak-Moslavina County, Croatia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I just came back from Chamrousse. I travelled with my family and friends, so we were 6 (4 adults and 2 children - age 11) in 1 bedroom app for 6 persons. Kitchen with sofa bed (for one couple), bedroom (for other couple - it is seperated with sliding door that don't shut completly) and a bunk bed in corridor... More 

Helpful?
1 Thank Kristina E
MVacance, Responsable relations publiques at M Vacances - Le Domaine de l'Arselle, responded to this review

Dear Kritina, thank you so much for summing up you vacation in Chamrousse. We are aware about our Internet problems and this is for us the main priority for the following season. We are glad you enjoyed your holiday though. More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Just back from a weeks ski holiday in Chamrousse and a stay at the Domaine d'Arselles. The apartment was reasonably comfortable for a ski resort and also really well situated for the ski lifts. Only problem was a group of reps that were in the apartment above us and played exceptionally loud music, in the room, on the PA system... More 

Helpful?
1 Thank David H
MVacance, Responsable relations publiques at M Vacances - Le Domaine de l'Arselle, responded to this review

Dear David, thank you for taking to time to write a little feedback. We are glad to hear you enjoyed your stay among us. However, as you noticed, we had to call the police to solve the situation. We take reservations and do not ask for resumes before accepting them. We know it wasn't enjoyable for you but it wasn't... More 

Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed December 15, 2015

The resort of Chamrousse is quiet and you feel as if you are out on a limb in the Domain d'arselle. Seemingly it was built for the Olympics in 1968 and it looks like it. I don't think they have done much with it since then!! The skiing is fantastic for beginners and intermediates like us. We were a 70... More 

Helpful?
Thank Karen M
MVacance, Responsable relations publiques at M Vacances - Le Domaine de l'Arselle, responded to this review

Dear Karen, thank you so much for you comment. We are glad to read that you enjoyed your stay even though you didn't have the chance to celebrate your skiing progress :) More 

Great Torrington, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 21, 2015

We arrived really late due to a flight delay but called the reception team ahead and they were really helpful in making sure we could get into the apartment. Incidentally I saw them being shouted at by other guests through the course of the week, who I thought were being very rude, and wondered at the patience of the poor... More 

Helpful?
8 Thank JoG-W
MVacance, Public Relations Manager at M Vacances - Le Domaine de l'Arselle, responded to this review

Hello, we are very grateful for your advise. This is very helpful both for future guests to get information and for us to provide better services. We are glad to know that you had had a good time with us. We hope to see you again soon. All the team of M Vacances. More 

Neath Port Talbot, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 4, 2015

First time family ski holiday and couldn't have wished for better, excellent snow conditions and good mix of runs for all abilities with no queues for lifts!! Couple of issues at first but quickly resolved with very helpful Crystal Rep. If you are after busy nightlife this resort probably isn't for you but if you want outstanding value for money... More 

Helpful?
3 Thank Paul T
MVacance, Public Relations Manager at M Vacances - Le Domaine de l'Arselle, responded to this review

Hello, We are glad to read that you have had a good time with us. Thank you very much for your enthousiastic review.We hope to see you again soon. :) All the team of M Vacances. More 

surrey
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 22, 2015

This place was perfect! We've just returned in a party of 6, staying in the Sorbier block in 2 apartments that were absolutely great. Was a bit nervous after reading some of the reviews but there was no need, it was a good space, great views, clean, we rented the linen which was adequate, the heating and facilities were good... More 

Helpful?
3 Thank Aisling K
MVacance, Public Relations Manager at M Vacances - Le Domaine de l'Arselle, responded to this review

We're really glad to read that you had nice stay in Le Domaine de l'Arselle :) Thanks for sharing your impressions !! See you soon :) More 

Bournemouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 18, 2015

the view from our balcony was incredible, facilities were good, staff were great and the skiing was awesome. we paid a budget price for the holiday but the holiday didnt feel like a budget one. would thoroughly recommend. the staff always went out of their way to help when asked and nothing was too much. the resort is great in... More 

Helpful?
3 Thank adamo o
MVacance, Public Relations Manager at M Vacances - Le Domaine de l'Arselle, responded to this review

Great review ! Thank you for taking time to write it down ! Hopefully, see you soon :) All the M Vacances Team More 

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