We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Krystal Suites

Jalan Tun Dr. Awang | Ground Floor Lobby, Krystal Point Corporate Park, Bayan Lepas, Penang Island 11900, Malaysia
Hotel amenities
The Krystal Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Add Photo Write a Review

99 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    4
    20
    41
    11
    23
See reviews for
22
5
4
22
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (17)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (20)
All months
Kuala Lumpur, Malaysia
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my first time staying in this hotel. Booked the 1 bedroom suite. The room is huge and there is a living and dining hall that come with a microwave oven. The room is old and carpet need to be scrubbed. The suite come with 3 air-cond. We could not find the tv remote cntrol and contacted reception and... More 

Was this review helpful? Yes
Malaysia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 29, 2015

The pictures are very deceiving on their website. The place is really old and it is not wise to stay there alone. The airconds were not functioning well with leaking issues. In short I wouldn't recommend this place to anyone even if it is for a short stay.

Was this review helpful? Yes 1

Travelers are raving about these Bayan Lepas hotels

Kuala Lumpur, Malaysia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 10, 2015

The apartment suite was quite worn out,it seriously need some refurbishment,but it seems like they are working on it. this hotel is good for business trip,but not really for leisure. It is located just 2km away from (SPICE Arena where our program located),which,quite a convenient. and 7km away from the airport. but it is 15km away from Georgetown (which will... More 

Was this review helpful? Yes
Shah Alam
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 23, 2014

We took the 2 bedroom apartments from 19th - 21st September. Our apartment was situated at the 10th floor. This is an average apartment, a budget apartment which is suitable if you are here with your family and don’t mind the old and worn out furniture. There is a dining table fit for six people and medium sized hall. The... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 1, 2014 via mobile

The room is clean. But the old mattress have to change. If you have problem for your back bone then should think twice. It will make you suffer. They also has 2 new mattress but is for single bed only. The toilet is ok for me but the seat cover not alright. Every time, I need to careful because there... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed September 19, 2014

The serviced apartment is located in Bayan Lepas, near to Queensbay Mall and PISA. It was a bit tricky locating the establishment if you are not familiar with the area as the entrance and the name of place was hard to spot. I was already feeling apprehended when my colleague told me earlier that the place looks haunted, but since... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 1, 2014

I think that the hotel wasn't too bad. I went there with a group of 40 friends and they thought that it wasn't that bad either. Either the reviews are trying to bring down the service suites or what, I don't see anything that is out of my expectations, for a around 150 per night. But what the hotel really... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 23, 2014

Last minute needed a place to stay so only Krystal had a 2 room apartment left. Unfortunately, there's still empty rooms there for a reason. List of issues. - stuffy and smelly and dirty - one aircon remote for 3 aircons - one tv remote for 2 tvs and it's not working at all - shower head is spoilt -... More 

Was this review helpful? Yes 2
Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 31, 2014

Oh God ! Where do I even start ? Probably,oh wait most definitely the worst place I've ever stayed.The sheets were bloodied , the kettle rusty,Aircondition not in a working condition,Bathrooms terrible,dated and cracked furniture,stripped cushions and blankets ,stripped shower curtains, stained carpet amongst many more ;listing all of it would be a sheer waste of time.What topped it all... More 

Was this review helpful? Yes 2
George Town, Malaysia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 2, 2014

We book a single room suite from online hotel booking site. Upon arrival the staff said full house, claiming there was a miscommunication between them and the website. only after a long talk they surrendered a double-room suite, despite we had the confirmation email. Well certainly we were happy with the upgrade, for less than RM200. This is more like... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Dining (9)
Viewed
Room/suite (27)
Viewed
Pool/beach area (1)
Viewed
Bathroom (4)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (1)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay