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All 6 Bayan Lepas hotels

Vistana Penang Bukit Jambul

3.5 of 5 Hotel   |   213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
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Vistana Penang Bukit Jambul
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Ranked #2 of 6 Hotels in Bayan Lepas
A recent review
3 of 5 stars reviewed 3 days ago
shateq123 Kuala Lumpur, Malaysia
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67 reviews from our community

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    37
    11
    4
    3
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11
5
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked in a 2 room suite. The suite is very decent in size and clean. However, the service of the hotel is a little below par. We requested for a hair drier a few times but the hair drier was never sent to our room. Although they clean the suite everyday but the cups was never washed or changed... More 

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Seremban, Negeri Sembilan, Malaysia
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed over for meeting and event in Penang and my first stay in a Vistana group hotel. The room is clean and decent size. Shower area is a bit small but okay for me. Mightbe a little tight for bigger size people. There is a sharp part at the bottome of the toilet door. Maybe I am clumsy but it... More 

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WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to review your experience. My team and I are delighted to read that you had a good experience with us. We appreciate your feedback which will help us improve our guest experience. We look forward to welcoming you... More 

Sungai Petani, Malaysia
Top Contributor
92 reviews 92 reviews
25 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

attended a wedding dinner reception at the ball room. The food was good and the service by the staff was very professional and friendly. The staff were smartly dressed too. Overall an enjoyable evening.

Was this review helpful? Yes 1
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your feedback. We are delighted to read that you had an enjoyable dinner experience with us. We look forward to serving you again in the future. Have a Merry Christmas and a Happy New Year! More 

1 review
4 of 5 stars Reviewed 1 week ago

I suggest people to choose this hotel, if you are a tourist, is very convenient because the distance between this hotel and penang international airport is quite near. In his hotel there got two swimming pool one for adult one for children. If you stay in a apartment suite just right beside the entrance a long the corridor.there got free... More 

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WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay. My team and I are delighted to read that we have met your expectations. We appreciate feedback from guests of all ages and from all walks of life. We look forward to welcoming you back again. Have a Merry Christmas and a Happy... More 

KL
1 review
4 of 5 stars Reviewed 1 week ago

Our arrival was welcomed with friendly staff... We stayed at the suite wings with nice and newly renovated rooms... Our room come with 2 room, 1 is the master room with king-sized bed while the other room is smaller in size with a queen-sized bed. The suites includes a dining hall with 6 person tables, a living hall with comfy... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay with us. My team and I are delighted to read that you had a good stay in our Suites and enjoyed our facilities. We value your feedback and appreciate you sharing your experience with us. We look forward to welcoming you back in... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

I wrote a review more than a month back complaining their room humidity. The manager took it seriously and immediately replied me. So this time I decided to give it another try. Things seem to be improved, or maybe last time it was just my bad luck? Everything went well, and the manager even called me after I checked out... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for giving us another opportunity to be of service. I am glad that we met and to hear that this recent stay went well. My team and I look forward to all your future visits. More 

Top Contributor
85 reviews 85 reviews
17 hotel reviews
357 helpful votes 357 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is just bought over by YTL company and its just finished renovating so everything is new here. The 3 bedrooms are big with king size mattress. 2 of the bedroom comes with bathroom and only 1 is without bathroom but the public bathroom is just outside of the rooms. The suites comes with a dining area with tables... More 

Was this review helpful? Yes 2
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay with us and for taking the time to write this excellent review. My team and I are delighted to read that you had a good overall stay in our Suites. You may be interested to know that YTL owns and manages Vistana since its... More 

Johor Bahru, Malaysia
Top Contributor
106 reviews 106 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Vistana for clinical business at Gleneagles. The room is comfortable and clean. Staff are friendly and helpful. Breakfast buffet is well prepared with wide variety of choices. Check in & check out was prompt and faultless. Only negative was the defacement and vandalism of the Holy Book. Suggest such items be made available by request only from front... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to review your experience. My team and I are happy to read that we have met your overall expectations. We will take your suggestion on the Holy Book into consideration. We look forward to welcoming you back in the... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon checking in, it was a newly refurbished 3 star hotel. The rooms were clean and a good size for small family. It also has other bigger rooms for bigger family. We wanted to order room service but it was not available. I wished they have one because i was travelling with a 11 month old baby, it was much... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us. Your feedback is highly appreciated as it will help us improve our ability to serve you better. My team and I look forward to welcoming you back in the not too distant future. More 

Kuala Lumpur, Malaysia
Top Contributor
61 reviews 61 reviews
43 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I took two rooms and stayed for a night to attend a wedding reception at a location nearby. I was pleasantly surprised to find out that the Vistana Penang is not a new hotel. This was because the room I was in looked completely new and there were no hidden signs of wear and tear or say,... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to review your experience. My team and I are delighted to know that you had a pleasant stay with us. We certainly look forward to seeing you again on your next visit to Penang. More 

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Additional Information about Vistana Penang Bukit Jambul

Address: 213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vistana Penang Bukit Jambul 3.5*
Number of rooms: 423
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Also Known As:
Vistana Penang Bukit Jambul Bayan Lepas

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