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All 6 Bayan Lepas hotels

Vistana Penang Bukit Jambul

3.5 of 5 Hotel   |   213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
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Vistana Penang Bukit Jambul
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Ranked #2 of 6 Hotels in Bayan Lepas
A recent review
4 of 5 stars reviewed yesterday
Ainil I Shah Alam
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73 reviews from our community

Traveler rating
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    4
    3
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13
6
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shah Alam
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed 2 nights during new year eve. Warmth & welcoming staffs at reception desk. Modern, simple, clean and breathtaking view from our suite located at level 24. Spacious enough for family of 4. Check promotional rate at vistana website before booking using expedia,booking.com or agoda. I was hoping the breakfast would be more tastier in the future. The swimming... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to read that you have a good overall stay. Rest assured that your comments have been carefully noted in our continuous efforts to improve our guest experience. We look forward... More 

Contributor
20 reviews 20 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Very good hotel located next to residential area. Very quiet. It's a week trip and very convenient to go work at bayan lepas area. The staff are really friendly. I would give 8/10 for bedding. .. tq for good sleep. Pool was just ok... dirty pool floor need attention guys. Breakfast is very badly planned. Your packed nasi lemak was... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to provide us with feedback. I am delighted to read that you had a comfortable stay overall. I do apologize for the shortfalls with the breakfast and pool. Rest assured that your feedback will be addressed and remedial action... More 

Johor, Malaysia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I organized a wedding event on 27/12/14 at Vistana Penang Bukit Jambul, it's been quite an exciting experience for me and my couple. The planning and meeting parts are done my couple, so I wouldn't comment about it here. I met the hotel team a week before the wedding for final discussion and it went quite well, the F&B manager... More 

Was this review helpful? Yes 1
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for having your event with us. We are delighted to read that the dinner went well. Your kind comments of appreciation will be conveyed to Hafizal and the team. Thank you once again for your confidence in us and support of the Vistana Penang Bukit Jambul. We look... More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Overall experience: great! Food: Not much choices, taste of the food: below average, however the waitress; very responsive to our requests...well done! As Muslim, praying mat and signage/arrow pointing to the kiblat in the room are very important. Called the house keeping for praying mat & kiblat direction. Waited at least for half an hour....of course nobody came. Didn't bother... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to provide us with feedback. We are delighted to read that you had a great overall experience. We do apologize for the shortfalls in service and inconvenience caused. Your feedback on the food is noted. We will use your... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We planned to visit and not sure where to stay. The decision to stay away from Batu Ferringhi and also down town. Finally we managed to book 3 bedroom suite to fit all of us. So that we can spent time together. When we was escorted to room. All of us were impressed room so spacious and clean. My room... More 

Was this review helpful? Yes 1
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to provide us with feedback. We are delighted to read that we have met your expectations, and that you found our Suite spacious and comfortable. My team and I look forward to welcoming you back in the not too... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I chose the Vistana Penang because of its proximity to Bayan Bayu and value for the standard provided. Vistana's 2014 refurbishment gave the hotel a touch of class approaching that of a higher class hotel. However, maintenance needs improvement or else the hotel will deteriorate quickly.The room was of a decent size and clean. Though the hotel was almost full,... More 

Was this review helpful? Yes 1
businesskl, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to review our hotel. Your feedback is important to us in our efforts to constantly improve our guest experience. My team and I wish you a Merry Christmas and a Happy New Year, and we look forward to... More 

Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked in a 2 room suite. The suite is very decent in size and clean. However, the service of the hotel is a little below par. We requested for a hair drier a few times but the hair drier was never sent to our room. Although they clean the suite everyday but the cups was never washed or changed... More 

Was this review helpful? Yes
businesskl, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to provide us with valuable feedback. We apologize for the less than expected level of service on this visit. Rest assured that corrective measures will be taken to ensure these shortfalls do not occur again. We hope to... More 

Seremban, Negeri Sembilan, Malaysia
Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed over for meeting and event in Penang and my first stay in a Vistana group hotel. The room is clean and decent size. Shower area is a bit small but okay for me. Mightbe a little tight for bigger size people. There is a sharp part at the bottome of the toilet door. Maybe I am clumsy but it... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to review your experience. My team and I are delighted to read that you had a good experience with us. We appreciate your feedback which will help us improve our guest experience. We look forward to welcoming you... More 

Sungai Petani, Malaysia
Top Contributor
95 reviews 95 reviews
28 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 5 weeks ago

attended a wedding dinner reception at the ball room. The food was good and the service by the staff was very professional and friendly. The staff were smartly dressed too. Overall an enjoyable evening.

Was this review helpful? Yes 1
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your feedback. We are delighted to read that you had an enjoyable dinner experience with us. We look forward to serving you again in the future. Have a Merry Christmas and a Happy New Year! More 

2 reviews
4 of 5 stars Reviewed December 18, 2014

I suggest people to choose this hotel, if you are a tourist, is very convenient because the distance between this hotel and penang international airport is quite near. In his hotel there got two swimming pool one for adult one for children. If you stay in a apartment suite just right beside the entrance a long the corridor.there got free... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Season’s greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay. My team and I are delighted to read that we have met your expectations. We appreciate feedback from guests of all ages and from all walks of life. We look forward to welcoming you back again. Have a Merry Christmas and a Happy... More 

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Additional Information about Vistana Penang Bukit Jambul

Address: 213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vistana Penang Bukit Jambul 3.5*
Number of rooms: 423
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Also Known As:
Vistana Penang Bukit Jambul Bayan Lepas

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