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All 5 Bayan Lepas hotels

Vistana Penang Bukit Jambul

3.5 of 5 Hotel   |   213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
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165 people have reviewed this hotel

Traveler rating
    15
    81
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Singapore, Singapore
Top Contributor
50 reviews 50 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you are doing business in Penang around the Bayan Lepas industrial area this hotel is certainly worth considering. Freshly refurbished, the rooms have comfortable beds, good air conditioning, & a nice bathroom with powerful shower. From the front desk to the bar, the staff were very friendly & efficient. Food-wise there is the famous (but a little pricey) Kayu... More

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Bangalore, India
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at hotel Vistana for 2 weeks for a business trip. The hotel is very clean and well maintained. Room was spacious and service was quick and efficient. I used the morning shuttle to commute to nearby work location and the to Queensbay Mall. Only issue is feww Wifi is slow and to upgrade to 1mbps we need to... More

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Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you so much for sharing your comments about your recent two week long stay. My team and I sincerely appreciate the opportunity to have been of service to you. We are delighted to read that it was a great experience overall, and we look forward to your return visit. More

Singapore
Top Contributor
61 reviews 61 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Vistana for a Business Trip. The hotel just recently went through a re-furbishment and the rooms feel more refreshing compared to the old rooms. Service levels has tremendously improved. Check in was fast so was check out. No time wastage. Staff even called after you have entered the room to check if everything is ok with the rooms.... More

Was this review helpful? Yes 1
Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you very much for your recent stay. We appreciate that you have taken the time to write this thoughtful and detailed review of your experience at our newly refurbished establishment. We strive to continually improve our guest experience. My team and I are grateful for the recent opportunity to... More

Ipoh, Malaysia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

The recently renovated Vistana is a Very welcomed stay. It's convenient to access and to have a relaxing stay. All the services rendered from speedy check in and services at the Cafe is exemplary and very commendable. I would strongly recommend Vistana Penang

Was this review helpful? Yes
Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of at Vistana Penang Bukit Jambul. Thank you for affording us the recent opportunity to be of service to you. We appreciate your kind review and we’re delighted to read that you had a memorable stay. We look forward to welcoming you back soon. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 1, 2014

Stayed a executive suites. Large , nice design. However, only one set of toothbrush And toothpaste available for two person? And payed rm400++ for a room without breakfast included. When trying to log in for Wi-Fi, there is a pop up stated that rm100 will be charged. So I decided not to use their Wi-Fi. I call for room service... More

Was this review helpful? Yes 1
Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to write this review. We value your feedback and are committed to providing you with an unmatched stay experience. We are delighted to read that you like our room. Complimentary Wi-Fi is available throughout the hotel, with options to... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2014

Stayed there for 1 night. We booked 2 three bedroom apartment.Does not include breakfast.We have our Lunch and dinner @ the famous Kayu Restaurant nearby and breakfast at the hawker centre. No complain as we wanted to try the local food there.The Rooms were ok . 2 with attached bathroom and the other is outside the smaller room.They were ironing... More

Was this review helpful? Yes 1
Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang. On behalf of the entire team, I would like to thank you for your recent stay with us. We value and appreciate your review and feedback. We look forward to welcoming you back in the not too distant future. More

Kangar, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 29, 2013

Back from KL I could still stay in Penang. After checking through TripAdvisor, finally I chose to stay at Vistana Apartment. Choosing to rent a two-bedroom apartment, the price is RM348 per day. For me it was well worth it to stay for 5 adults and two young children. Does not include breakfast. Vistana Apartment near famous nasi kandar shop... More

Was this review helpful? Yes 1
Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang. Thank you for staying with us and for your kind review. It is a pleasure to read that you have enjoyed your stay with us and our services have met your expectations. Do stay tuned, we will be unveiling our new look very soon and we look forward to welcoming you back! More

Kota Kinabalu, Malaysia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 13, 2013

We were staying at Vistana on 07/11 for two nights. It was a very pleasant as all the staff are very kind and helpful. The room is very nice and comfortable. The location of the hotel is very convenient. Highly recommend!

Was this review helpful? Yes
Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang. Thank you for your recent stay and for taking the time to share your feedback. We’re delighted to read that you had a pleasant stay with us. My team and I look forward to seeing you again and hope you will enjoy the upcoming new look after renovations are completed in February... More

Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2013

Taking a group of 30 footballers to hotel. Tremendous friendly welcome by all .staff and continued throughout stay. Very clean hotel even though it is undergoing renovations. Food good and in a convenient location. Big soft bed!

Was this review helpful? Yes 1
Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang. Thank you for your recent stay and for taking the time to provide us with feedback. We’re delighted to hear that you enjoyed your stay and that our staffs were great. We look forward to welcoming you back and hope you will enjoy the upcoming new look. More

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 21, 2013

We stayed at the service apartments since we had 7 persons in our party. The apartment size is reasonably good, with 2 standard sized rooms and a small room (without bed). Cleanliness and overall maintenance of the apartment was below average. The place looks dated and in need of an upgrade. Getting to the apartment from the front office required... More

Was this review helpful? Yes 3
businesskl, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us the Vistana Penang. Thank you for your recent stay and for taking the time to share your feedback. We apologize for not meeting your expectations and we will take corrective actions. We are in the midst of renovating our facilities so that we can provide you an unmatched experience staying with us. Once the renovation... More

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Additional Information about Vistana Penang Bukit Jambul

Also Known As:
Vistana Penang Bukit Jambul Bayan Lepas
Address: 213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 5 hotels in Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vistana Penang Bukit Jambul 3.5*
Official Description (provided by the hotel):
Embrace the new Vistana vibes as we take business travel to the next level. Brisk, efficient service; be it at check-in or departure. Comfortable rooms with practical amenities suited to work or relaxation plus complimentary WiFi throughout the hotel. Pause at the coffee bar and adjacent communications hub for the quick business breakfast, or sit down to fresh hot meals at Cafe. Be it for work, rest or leisure, Vistana Hotels are always welcoming, always connected, Always Here. ... more   less 
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