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Vistana Penang Bukit Jambul

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213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
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1 room 1 guest
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Vistana Penang Bukit Jambul
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112 Reviews from our TripAdvisor Community

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Traveler rating
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    63
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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    (112)
  • Mar-May only
    (36)
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    (23)
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    (26)
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    (27)
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Salalah, Oman
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel staff are very helpful and polite, and the hotel itself is good, but the location is really poor because most of the attractive places are far away from the hotel. There is Queens bay mall which is near the hotel (5 minutes via taxi). I liked the panorama view from my suite window.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel located at bayan lepas area. Location a bit hard to find as it is not located at the main road. Room is clean and comfortable. Good Bathroom specially the rain shower. Breakfast could be better, not much choices. Check in and check out without a fuss.

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Bali, Indonesia
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived midnight at hotel due to flight delay from Denpasar to Kuala Lumpur and connect to Penang. Hotel located near airport and also close to the Exhibition Centre (PISA). Stayed for 3 nights, and the first night with no luggage due to not enough time to transfer my luggage from KL to Penang. I have got a report of... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay with us and for taking the time to share your feedback. We are sorry to hear about your challenges with your luggage. Nevertheless, we hope that you took some time to enjoy the hotel as well as the sights and sounds of Penang. We... More 

Manchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The 2-room suite was comfortable and clean. Service was excellent, very fast response. The bed is the winner, very cozy and I truly love the pillows. Good spread of breakfast. If possible, a microwave in the pantry would be very useful for the guests.

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. My team and I are delighted to read that you enjoyed your stay in the Two Bedroom Suites and our services have met... More 

Kuala Lumpur, Malaysia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 27, 2015

I had to suddenly make a trip to Penang. It was an unexpected event. And the location was in the Bayan Baru Teluk Kumbar area. As there were many making the trip, i could not think of anyplace else other than vistana hotel. Booked the 2 bedroom apartment immediately. Arrived late as the event finished late. There were a couple... More 

Was this review helpful? Yes 3
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We are delighted to read that you enjoyed your stay in the Two Bedroom Suites. My team and I look forward to welcoming... More 

Singapore, Singapore
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 26, 2015

OK hotel. no complains. Good services from staffs. Wifi is satisfactory and parking is always available Hotel provide shuttle from hotel to Queensbay mall and FiZ company I just feel the design is not up to par.

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We look forward to welcoming you back in the not too distant future. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2015

Good services and very beautifull room. Clean and tidy. Good staffs as well. F&B many choises for buffet. Taste not bad. In the centre of Bayan Baru town. Food stall just walking distance. Do have shuttle from hotel to Queensbay mall and FiZ company. Always be our choise to stay if need to go for business trip.

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. Thank you for making us your choice hotel when in Penang. We look forward to welcoming you back in the not too distant... More 

Wellington, New Zealand
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 29, 2015

This is a very good 4 star hotel, with a great swimming pool. It is, perhaps, a little inconveniently located but taxis are reasonably cheap so that needn't be a reason not to stay here. The staff were great & if the plumbing was a little noisy & the shower slow to drain, well, that's been the same in almost... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We look forward to welcoming you back in the not too distant future. More 

Kuala Lumpur
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 22, 2015

We booked a 2 bedroom suite for the Penang Half Marathon for 2 nights from 13th to 15th June 2015. We are a group of 4 friends. The hotel location is not exactly central and near to downtown where all the food and attractions are, but it fits our purpose as its close to the 2nd bridge where the run... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us in our Suites and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. Thank you for bringing to my attention about the plumbing. We will take remedial action. My team and I look... More 

2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 21, 2015

Dear Sir/Madam, My fiance and I stayed in Vistana Penang from the 11th -14th of June recently , and would like to give some feedback regarding the hotel. It is regarding the housekeeping dept of the hotel. On the 13th June , I was away for a conference, and my fiance was alone at the hotel room. She kept the... More 

Was this review helpful? Yes 4
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to provide us with valuable feedback. I apologize for the unpleasant experience on this visit. I have sent you a private message to get further info in order for me to get to the bottom of the matter. Rest... More 

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