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Vistana Penang Bukit Jambul

3.5 of 5
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213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
Vistana Penang Bukit Jambul
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Best prices for: 1 room 1 guest
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Ranked #2 of 7 Hotels in Bayan Lepas
A recent review
4 of 5 stars reviewed 5 days ago
haukyn Wellington, New Zealand
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, New Zealand
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very good 4 star hotel, with a great swimming pool. It is, perhaps, a little inconveniently located but taxis are reasonably cheap so that needn't be a reason not to stay here. The staff were great & if the plumbing was a little noisy & the shower slow to drain, well, that's been the same in almost... More 

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Kuala Lumpur
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a 2 bedroom suite for the Penang Half Marathon for 2 nights from 13th to 15th June 2015. We are a group of 4 friends. The hotel location is not exactly central and near to downtown where all the food and attractions are, but it fits our purpose as its close to the 2nd bridge where the run... More 

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WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us in our Suites and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. Thank you for bringing to my attention about the plumbing. We will take remedial action. My team and I look... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Dear Sir/Madam, My fiance and I stayed in Vistana Penang from the 11th -14th of June recently , and would like to give some feedback regarding the hotel. It is regarding the housekeeping dept of the hotel. On the 13th June , I was away for a conference, and my fiance was alone at the hotel room. She kept the... More 

Was this review helpful? Yes 4
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to provide us with valuable feedback. I apologize for the unpleasant experience on this visit. I have sent you a private message to get further info in order for me to get to the bottom of the matter. Rest... More 

Broadbeach, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Great stay, well located for my business travel. Room was on 14th floor overlooking golf course and was newly renovated, spacious and quiet.Bathroom was also newly renovated. Breakfast was very good with an acceptable range to choose from, including made to order omelettes. Thanks to Laila for quick and efficient checkout. All staff were friendly and service oriented. Room was... More 

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WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and feedback. We are delighted to read that you had an excellent business stay with us. My team and I look forward to welcoming you back soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

No kiblat direction in the room .. the rooms were newly renovated. The registration counter personnel was friendly and helpful. All other facilities were refurbished and appropriate for its 4 star ranking.

Was this review helpful? Yes 1
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We look forward to welcoming you back in the not too distant future. More 

Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room in the hotel is indeed quite spacious but my overall experience was just normal, really nothing to shout about. It comes with all basic amenities in the room, there is a very basic gym and small swimming pool. The Internet speed in the room during peak hours (8-11pm) was around 2 Mpbs. You can upgrade to faster speed... More 

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We look forward to welcoming you back in the not too distant future. More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 29, 2015

It has been a while since my last visit to this hotel apartment. This was my first choice for all my business trip.. this time i came with my friends. I thought it would have give me a good name since i'm the one who suggested to stay here. My first view was great since it has been fully renovated... More 

Was this review helpful? Yes 3
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your constructive feedback. We value your feedback and strive to continuously improve ourselves. I do apologize for your frustrations with the single point of entry to the Suite Wing. This is a needed safety priority... More 

1 review
5 of 5 stars Reviewed May 27, 2015 via mobile

The rooms are big and comfortable , i would come back more often . The room is big enough to fill 5 people and it has beautiful scenery and a great sea view the breakfast is fantastic and its a great place to stay.

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to share your feedback. We are delighted to read that our hotel and services have met your expectations. My team and I look forward to welcoming you back very soon. More 

Bangkok, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

It was a Short business Trip to Penang, and had stay in this hotel for 1 night. i was upgraded and had a suite which had a living room and 2 toilets. the Room was Clean and spacious and the staff was helpful. overall the hotel is worth going again.

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and feedback. We are delighted to read that your stay in our Suite has met your expectations. My team and I look forward to welcoming you back soon and we hope that you will stay longer with us on your next trip. More 

Chandigarh, India
2 reviews
4 of 5 stars Reviewed May 26, 2015

Good room service, clean and sparkling washrooms and clean linen! Helpful staff and good breakfast spread. The concierge services were useful. There was a mall near by and lots of small local 24 x 7 eateries with tasty Malaysian food.

Was this review helpful? Yes
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We look forward to welcoming you back in the not too distant future. More 

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