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All 5 Bayan Lepas hotels

Vistana Penang Bukit Jambul

3.5 of 5 Hotel   |   213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
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Vistana Penang Bukit Jambul
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85%
Ranked #1 of 5 hotels in Bayan Lepas
A recent review
4 of 5 stars reviewed 5 days ago
Keziah16
  • Reviews (21)
  • Photos (28)
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21 people have reviewed this hotel

Traveler rating
    3
    15
    2
    1
    0
See reviews for
5
Couples
0
1
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed here during Christmas. Clean, tasteful and spacious room. Great location - the Famous Nasi Kandar Kayu just on your backyard ;)) Queensbay mall and Pesta Pulau Pinang is near too. Btw, we did not try their breakfast as Penang is the FOOD HAVEN!

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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked an Executive Deluxe room and were given a room on the top (19th) floor with a firm and comfortable king bed and sweeping views from the window. We could not fault the clean and modern room, though we did not spend too much time there. The location is great for anyone spending time on the south-east of Penang... More

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Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay with us and for taking the time to review your experience. My team and I are delighted to read that you had a pleasant stay. We do apologize for the error and inconvenience caused with the breakfast billing. We appreciate your constructive feedback regarding... More

singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a very decent stay. Staff were friendly, albeit a little too. I walked in feeling like they had too many staff. There were 4 people "supervising" my check-in. Stayed on the 18th floor. The bed and linens were really comfortable. Room was very clean also, which made for a very restful night's rest eventhough the AC was too... More

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Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay with us. We appreciate your constructive comments and feedback which we will use to further improve our guest experience. We look forward to welcoming you back in the not too distant future. More

Kuala Lumpur
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Efficient and friendly staff...I really like the new room, more comfortable than the room 1 year ago...had good night sleep... However the price is a bit high, with no breakfast, and a bit far from town.... Nevertheless still ok...will return

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Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for your kind review. We are delighted to know that you like our newly refurbished rooms, and it was a comfortable and pleasant stay overall. We look forward to the pleasure of welcoming you back in the very near future. More

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 1, 2014

Efficient n friendly staff, clean rooms, lovely bathrooms, decent breakfast and ample parking space. In other words, perfect for the purpose of my stay..which was not a holiday. Overall, found it good value for money and would recommend it!

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Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you very much for your positive feedback and recommendation of our hotel. My team and I appreciate the opportunity to serve you and we look forward to seeing you again. More

kuala lumpur
Top Contributor
134 reviews 134 reviews
55 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed May 29, 2014

It was a comfortable stay at the hotel & we booked a few nights & few rooms for the duration of our holidays. Facilities were standard & bed sheets clean. We didnt eat breakfast as eateries were just walking distance away.

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Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for giving us the recent opportunity to be of service, and for taking the time to write this review. My team and I are delighted to read that you had a comfortable stay. We look forward to welcoming you back soon. More

Petaling Jaya, Malaysia
1 review
2 of 5 stars Reviewed May 28, 2014 via mobile

The hotel rooms were newly refurbished with excellent front desk service. However i find the hotel rather expensive. With the rate paid, no breakfast was included. In addition, the room was not provided with any drinking water until requested. Gym was adequate but not up to standard. The treadmill entertainment center was not linked up. Eventhough the gym equipment is... More

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Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to provide us with valuable feedback. Please accept our sincere apologies for the shortfalls you experienced on this visit. We take pride in ensuring our guest satisfaction. Unfortunately, we did not meet your expectations. We will use your feedback... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2014

My family and I stayed at the recently refurbished Vistana Penang during Chinese New Year and it was a pleasant welcome compared to its previous state. The bathroom was lovely and clean with rain shower and normal shower. The refurbishment certainly gave me a new impression of the hotel. Location wise, it may seem far for tourist but it has... More

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Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us during Chinese New Year and for taking the time to write this great review. We are pleased to read that you had a pleasant stay and you like what we did with our hotel. Stay tuned for our opening of the Suites (former Apartments)... More

Senior Contributor
21 reviews 21 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 26, 2014

It is a purely value for money business hotel. Located in the center of activities in Penang Island, close to airport, and other business centers. Though the hotel is not located right on the main road it is accessible. The restaurant is pretty good and for the adventures there are famous Nasi Kandars nearby for a midnight snack and local... More

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Wayne L, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to review your experience. We are delighted to read that our hotel and services have met your expectations, and value for your money. My team and I look forward to welcoming your back soon. More

Market Harborough, United Kingdom
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 20, 2014

This hotel has been given a fresh and modern update. Unfortunately I didn't have time to check the gym. The old gym was very poorly equipped, though the staff told me there are new machines in the updated gym. As a business hotel this is great. No long bath: who needs one? More space for a shower and I like... More

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businesskl, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to review your experience. We are delighted to read that our facilities and services meet your needs. We hope that you will have the opportunity to check out our 24 hours gym on your next visit; it has been... More

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Additional Information about Vistana Penang Bukit Jambul

Address: 213 Jalan Bukit Gambir, Bukit Jambul, Bayan Lepas, Penang Island 11950, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vistana Penang Bukit Jambul 3.5*
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Also Known As:
Vistana Penang Bukit Jambul Bayan Lepas

28 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Embrace the new Vistana vibes as we take business travel to the next level. Brisk, efficient service; be it at check-in or departure. Comfortable rooms with practical amenities suited to work or relaxation plus complimentary WiFi throughout the hotel. Pause at the coffee bar and adjacent communications hub for the quick business breakfast, or sit down to fresh hot meals at Cafe. Be it for work, rest or leisure, Vistana Hotels are always welcoming, always connected, Always Here. ... more   less 
Number of rooms
419

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