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Jerejak Rainforest Resort

3.0 of 5 No. 1, Mk. 13 | Daerah Timur Laut, Pulau Jerejak, Bayan Lepas, Penang Island 11900, Malaysia
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Jerejak Rainforest Resort
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Jerejak Rainforest Resort
Jerejak Rainforest Resort
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83 reviews from our community

Traveler rating
    9
    21
    16
    20
    17
See reviews for
14
26
5
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Lahore, Punjab, Pakistan
Top Contributor
52 reviews 52 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 7, 2014

I was happy with overall experience here. They tried to take care and provide better customer services, but you can expect delay in services, totally missing out your instructions and so on. The quality of food in buffet wasn't up to the par. I had to request custom order which as well was not much different. I mostly tried to... More

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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 25, 2014

Cobwebs are all over infact everyroom. I was not satisfied with 1st room then was shown the next all are the same with cob webs all over. Its not fit to be so called 4 stars. I would say not more than 3 stars and if you ask my honest opinion i would have given them 2 stars. Very disappointing.... More

Was this review helpful? Yes 3

Travelers are raving about these Bayan Lepas hotels

Shah Alam
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 29, 2014

At first i was so excited to take the boat ride to the island. Jetty and its services are good. The short boat ride was exciting. However apon ariving, could not spot a beach area for my son to swim. Went to the restaurant for refreshments on a hot sunny day. Was truely dissapointed as no iced drinks were served... More

Was this review helpful? Yes 3
Melbourne
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 26, 2014

Stayed here for proximity to QB Mall for the Penang Bridge Marathon, and the fact they advertised as having transfers. On arrival it turned out that ferries had been slashed drastically. As an entrant in the half marathon (starting at 3.30am) I had to catch a 12.30am ferry to the mainland - with a wait of almost three hours outside... More

Was this review helpful? Yes 4
penang
Contributor
15 reviews 15 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed February 13, 2014

a total of like 4 groups of people were at the 'resort'. 2 families. and 2 two couples on a saturday. the place has a large ground, so it looks really dead. rooms were large, but had a 'vacant for too long' smell. tv didnt have a clear channel on, out of the total of 4 channel! the options for... More

Was this review helpful? Yes 18
Perth, Australia
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 25, 2014

I liked the look of the place at first, being a little more secluded and away from the hustle and bustle of town. However it turns out I was nearly the only guest staying there for a couple of nights, so that somewhat skewed my experience and made it feel a little like the start of a horror movie. While... More

Was this review helpful? Yes 4
Basel, Switzerland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 7, 2014

I am not satisfied! I chose this island because I wanted to be in a place that is quiet and trying to be relaxed. BUT unfortunately this wasn't the case. In my opinion, this is just 2star hotel. - the staff were not well trained and unfriendly. - in general very laud due the machines around working. e.g They starting... More

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 10, 2013

Had a bad experience during my check in. Called the resort few days prior the check in day, the staff confirmed all payment has been made and told me don't need to bring any prove. But upon check in, the front desk staff did not help us in verifying our payment and force us to pay if we could not... More

Was this review helpful? Yes 9
Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 20, 2013

Location is fine and convenient. Cleanliness of room is fair but TV programme is less selection. There are 2 TV channels which is "ok" reception. The rest of the channels are not working. Restaurant menu was less selection. There is only a temperarily menu. Service was fair. It is definitely a good place to sleep and rest because strictly no... More

Was this review helpful? Yes 4
KL
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 8, 2013

Rooms were fine. Air conditioning and hot shower was good. Place is good for outdoor activities. It suffers in terms of food, where food offered in the in house restaurant is poor and breakfast specifically is poor with lack of options and slow service. Check in was good. Front office service was good.

Was this review helpful? Yes 3
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Additional Information about Jerejak Rainforest Resort

Address: No. 1, Mk. 13 | Daerah Timur Laut, Pulau Jerejak, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jerejak Rainforest Resort 3*
Number of rooms: 48
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Also Known As:
Jerejak Rainforest Hotel Bayan Lepas
Jerejak Hotel Penang
Jerejak Rainforest Resort Penang/Bayan Lepas

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