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All 5 Bayan Lepas hotels

Hotel Equatorial Penang

4.5 of 5 Hotel   |   1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
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Hotel Equatorial Penang
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69%
Ranked #2 of 5 hotels in Bayan Lepas
A recent review
4 of 5 stars reviewed 1 week ago
AHabibah Bangi, Malaysia
  • Reviews (199)
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199 people have reviewed this hotel

Traveler rating
    32
    105
    49
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    4
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35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Bangi, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed with my family members of five during stopover trip to Penang. Choosing Equatorial is definitively rewarding. The room we stayed is spacious. The public space provides a green and refreshing. The front liners as well as the house keeping are friendly. Besides Equaltorial, Penang escape to the Balik Pulau also adds green scenic landscape. Will consider to stay... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to share your experience at Hotel Equatorial Penang. It delights us to note that you had a wonderful experience and that the hospitality of our team helped to make the experience even more memorable for you. You can be assured that all of us look forward to the pleasure of welcoming... More

Dublin, Ireland
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference within the hotel in May. It's close enough to the airport which was a big plus. It's a far drive to the city centre however and the shuttle buses to the centre book up very quickly and are too infrequent. The lobby is impressive as you enter, but quite stifling as there doesn't appear to... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Thank you for taking the time to share a review of your recent stay with us. Whilst we are delighted to note that some of our services and facilities met your expectation, we apologize for the inconveniences you had encountered, and would like to assure you that we are actively working to improve our service levels. Dear TripAdvisor member Referring... More

Kuala Lumpur
Top Contributor
55 reviews 55 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is undoubtedly the best hotel to stay in Bayan Lepas side of Penang. The rooms are big in size, but not the latest in design and furnishing. If your day and work are going to be centered around Bayan Lepas area, this hotel could do no wrong. Otherwise, stay near the city centre, there's much more to do there.... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to share a review of your recent stay with us. We certainly glad to note that you enjoyed your experience at Hotel Equatorial Penang and was particularly impressed with Kampachi Japanese Restaurant. We would like to let you know that our guestrooms in the deluxe category are currently undergoing upgrading works... More

malaysia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we booked 2 rooms for 2 nights with elders and baby. rooms were not bad. big,nice and comfortable. but the pillows were totally not up to the grade, old and uncomfortable. the wardrobe was really outdated.it can be seen that they did not refurbish this part of the room. balcony was good and gave nice view but it was empty.which... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor Thank you for sharing your feedback on your recent stay with us. We are sorry to hear that the facilities in the deluxe room you were accommodated in did not meet your expectations. We would like to let you know that our guestrooms in the deluxe category are currently undergoing upgrading works to give it a new, modern... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was located on a hill, not far from the airport. If you didn't have a car, it would be a bit of a hassle to move around and it would also limit your choices of where to eat. However, the hotel provided shuttle service to some shopping malls. When I first arrived at the hotel, I had to... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor Thank you for sharing your feedback on your recent experience with us. We are delighted to note you had a wonderful stay and enjoyed the facilities and services that were provided. We have taken note on the lack of pool towels, and would like to let you know that steps have since been taken to rectify it. Our... More

Manila, Philippines
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoyed by 9-day stay at Equatorial Penang last May 6-14, 2014. As you enter the lobby, you'll get a relaxing feel because of the high ceiling. I love the pentagonal layout of the place. You get instant privacy because the rooms are laid out beautifully. My room is spacious with a working table and a sofa. It also has... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to write a review regarding your stay at Hotel Equatorial Penang. It delights us to note that you had a wonderful experience here and particularly enjoyed our room facilities. We would like to let you know that we do provide complimentary scheduled shuttle services to the city centre, the nearby Queensbay... More

Kuala Lumpur
Top Contributor
63 reviews 63 reviews
42 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

...with a difference. This will be the many times that I have returned to the EQ. Checking in wasn't so smooth this time, but it's not their fault...it was the school holidays and having tried to get other hotels in Penang, they were either full up or increased their prices to ridiculous levels. Once the checking in was done (&... More

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to share a feedback of your experience at Hotel Equatorial Penang. It delights us to note that you and your family had a wonderful stay, and that the special attention rendered by our team helped to make the experience even more memorable. We would like to let you know that we... More

Leicesteshire, England
Top Contributor
56 reviews 56 reviews
51 hotel reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I Stayed at the Equatorial for 4 nights in May 2014 whilst on Business. The hotel is in a stunning location high up above the city with Stunning Views, the reception area is in the Atrium which is open to the Garden/Pool area which was Beautifull. the pool is stunning with a waterfall & covered area & Hot tub. My... More

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for your favourable review which we gladly shared with our colleagues. We were thrilled to hear that our services and facilities met your expectations. Do know that your satisfaction is very important to us, and we constantly strive to make sure all our guests have a rewarding experience in our hotel. We take great pleasure... More

Hong Kong, China
Top Contributor
69 reviews 69 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 29, 2014

Although not the newest hotel, the rooms are nice and spacious, everything seems to be well maintained. They’ve a nice pool area & gym, a few restaurants and a bar. The staff was very friendly and helpful. Wifi access within the hotel was FOC & worked very good. The trade is that the hotel requires a bit of travelling when... More

Was this review helpful? Yes 1
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to write a review regarding your recent stay at Hotel Equatorial Penang. It delights us to note that you had a wonderful experience and that our team met your expectations. We hope you will take advantage of our complimentary scheduled shuttle service to the city centre, Queensbay Mall and the famous... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

This was a great hotel with a huge atrium and wasn't too far from the airport. It is however, far away from pretty much everything else on the island, and with ridiculously bad traffic most nights until late, makes for a long journey to/from town and the beach. The rooms were excellent, large with high quality finishings with everything you... More

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking the time to share your feedback following your recent stay at Hotel Equatorial Penang. We are delighted to note that you enjoyed your stay here. Meanwhile for the convenience of our guests, our hotel actually do provide complimentary scheduled shuttle service to the city centre, the nearby Queensbay Mall and the famous Batu... More

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Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Equatorial Penang 4.5*
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas

203 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
662

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