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Hotel Equatorial Penang

4.5 of 5 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
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Hotel Equatorial Penang
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Hotel Equatorial Penang
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266 reviews from our community

Traveler rating
    49
    136
    63
    12
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
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San Jose, California
Top Contributor
109 reviews 109 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had our dinner there for a table of 12 just before the Chinese New Year period - expecting a busy night, we booked ahead weeks in advance. When we got to the restaurant, we were the 3rd table in a restaurant of perhaps about 50 tables, and by the time we left, there were about 4 tables for the... More 

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Antioch, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is large with a number of restaurants and activities, large pool and all the entertainment you can expect from a resort style hotel. For business the hotel has all the capability for supporting any business accomodations, wi-fi printing and they will even exchange money if you need local currency. The service was prompt and the personnel were very... More 

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Tokyo, Japan
Top Contributor
51 reviews 51 reviews
48 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is quite large. I was given a room in what I believe is called the "North Tower" and finding the elevator for it was a bit of an adventure the first time. However, when I got to my room I was not disappointed. It was very spacious and fairly modern. The digital thermostat was conveniently located on the... More 

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Reading, UK
Top Contributor
54 reviews 54 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel itself is OK - the rooms are a bit small but are clean and modern. The breakfast is good, the pool is nice etc. So on that basis I would have given it a 4 or 5 rating. However, they charge for even a basic WiFi service in the room and in the public areas, which, on top... More 

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Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for only 1 day but wish it was longer. Payed the little bit extra for a club room and it was worth it. The lunch at the Japanese restaurant was terrific and highly recommended. Cocktail hour in the premium club room was good with food and drink for all. Rooms are great however, my shower was blocked and... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear rswtrg Thank you for your feedback on your recent stay with us. We are certainly heartened to note that you enjoyed the privileges at the Equator Club Lounge that comes with the Club Room. We are also glad that you had a good lunch at our Kampachi Japanese Restaurant. However, we sincerely apologize for the inconvenience you had experienced... More 

Bengaluru (Bangalore), India
Top Contributor
67 reviews 67 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The large Hotel is equipped with nice rooms, different restaurants and an excellent pool. Breakfast buffet offers a wide range of tasty food. Wifi for multiple devices included in package, but speed not always very high. The staff is very friendly and supportive. Location quite near to airport but a bit far away from Georgetown.

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear GeorgSa We appreciate the time you have taken to share a review of your recent stay at Hotel Equatorial Penang. It delights us to note that your stay was an enjoyable one and that our services and facilities met your expectations. We are also pleased to note that you particularly enjoyed the pool. We hope that on your return... More 

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for one night during a business trip to Penang and found the room to be comfortable, clean and modern. The check in and check out processes were quick and easy. I ate at the dinner buffet which had a great variety of food for all tastes. Breakfast was also at the buffet restaurant, again with a great... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear IntlTravelerEG Thank you for taking the time to share a review of your recent stay with us. It delights us to note that you had a wonderful experience, and that our team consistently exceeded your expectations. We are glad that you particularly enjoyed the buffet breakfast spread at Nada Lama too. All of us look forward to the pleasure... More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2015

Nice easy check in. Rooms are good and well appointed. Pool bar is nice and the staff are friendly and helpful. Hotel is in a quiet location. Food is of a good quality. Loses one star as the wait for lifts was ridiculous.

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear LCM1305 Thank you for taking your time to write a review on your recent stay with us. We are certainly heartened to note that you had a good stay and particularly like our new Nadaba by the poolside. We sincerely apologized for the inconvenience you had experienced with the lift and would like to assure you that we will... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 16, 2015

Away from the busy high traffic areas. Stayed at the new wing which was newly renovated. They do provide a shuttle bus if you need to get around to the mall or down town. Good option if you are heading to Bayan Lepas area for work but in order to avoid the morning traffic jam you have to leave the... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear AMK620 Thank you for your feedback on your recent stay with us. Despite having a fairly good stay, we are sorry to hear that you found that the massage service at Equinox and food served unsatisfactory. We are actively working to improve our service levels, we would like to let you know that your feedback has proved to be... More 

Subang Jaya, Malaysia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 7, 2015

My stayed with my family last 2 weeks was very memorable. We booked 3 rooms. We enjoyed the spacious room, the nice swimming pool and the Kampachi restaurant. The location was very srategic because it is away from the busy penang road. A lot of nice restaurant are nearby except that if you stay in this hotel you need to... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear haslinarusdi We appreciate the time you have taken to share a review of your recent stay with us. It delights us to note that your stay was an enjoyable one and that our services and facilities met your expectations. We hope that on your return visit, you and your family will take advantage of our complimentary scheduled shuttle services... More 

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Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Equatorial Penang 4.5*
Number of rooms: 662
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas

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