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Hotel Equatorial Penang

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1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
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1 room 1 guest
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Hotel Equatorial Penang
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308 Reviews from our TripAdvisor Community

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Traveler rating
    65
    157
    65
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (65)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (75)
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Jakarta, Indonesia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

that was my first time for me to visit Penang Island, Malaysia for business trip, and I booked this hotel, because it has so many valuable information from Bosch-hotel website, TripAdvisor and others. conclusion; very recommended hotel for business trip :), the location is in Bukit Jambul, and of course, you can see golf park, Penang city, two famous Penang... More 

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Puchong, Malaysia
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Its a beautiful hotel situated on Bukit Jambul. I had the deluxe room facing the Penang bridge and it was a grand view indeed. THe other view was facing the golf course. Also it has a nice beautiful pool and its a peaceful, quiet hotel to stay in. Bring your family to enjoy it!

Was this review helpful? Yes 1
HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear Wolver1nc Thank you very much for taking the time to share your recent experience with us. We are certainly pleased to note that you had a good stay and that you enjoyed the hotel facilities. You can be assured that all of us look forward to the pleasure of welcoming you back to yet another delightful stay. Kind regards,... More 

Tokyo, Japan
Level Contributor
78 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Typically, I only review a hotel once no matter how many times I stay there. However, I decided to review the Equatorial again because my previous stay was a late check-in, early check-out with a room in the north tower, while this time was a three night stay with a room in the main building. This stay impressed me even... More 

Was this review helpful? Yes 1
HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear WHCharlie Thank you for your encouraging feedback on your recent stay with us. We are certainly thrilled to note that our facilities and services made such a positive impression on you. We look forward to welcoming you back to an even longer stay on your next trip to our island. Kind regards, Debra Jayesuria Public Relations Manager More 

Petaling Jaya, Malaysia
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 23, 2015

A comfortable place to stay in Penang . The room is spacious and fresh. The toilets are clean with sufficient toiletries. The bed is warm and comfortable. The cafe serves good buffet breakfast, but other meals should be taken from the varoius shops and stalls of Penang. A nice place to relax and public transport to other parts of Penang... More 

Was this review helpful? Yes 1
HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear Phua B Thank you for taking the time to share your experience at Hotel Equatorial Penang. We are delighted to note you enjoyed your stay with us and do hope on your next visit, you will sample the cuisine at our various outlets. As a convenience to our guests, we do offer complimentary shuttle service to major shopping malls,... More 

Singapore, Singapore
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 16, 2015

If you want to stay somewhere out of the 'review-saturated' places, you might want to consider this place. Very close to the airport, but in the middle of no-where, don't expect the usual food places and shops typical of most destinations in Malaysia. But it's got it's own large greenery place and golf course. Rooms are large and very nice.... More 

Was this review helpful? Yes 1
HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear MaiDeen Thank you for sharing your feedback on your recent experience with us. We are pleased to note you enjoyed the overall ambiance of the hotel, and look forward to your return visit for yet another delightful stay. Kind regards, Debra Jayesuria Public Relations Manager More 

Bengaluru (Bangalore), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 12, 2015

First thing, its a little far from any shopping areas and food places which is something you should not miss while in Penang. Having said that, the hotel do have a scheduled shuttle service to the city centre and the largest mall in Penang, queens bay mall. Second point is about the pool. First day i got up at 6am,... More 

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Theresa151, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear jk28101984 Thank you for your kind feedback on your recent experience with us. We are thoroughly pleased to note that our services and facilities; from the awesome views you enjoyed from you spacious room, to the hearty breakfast all contributed to a pleasurable stay. We all look forward to welcoming you back to Hotel Equatorial Penang for another four... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 9, 2015

I lived in Penang as a child and my neighbourhood is actually in the vicinity of Hotel Equatorial. Hence I often have it at the top of my mind as a hotel to stay whenever I visit my old haunts. First the cons - of which I can only think of two: if you're hoping to use public transportation around... More 

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Theresa151, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear Tiadaid Thank you for sharing a review on your recent stay with us. We are certainly delighted to note that you were thoroughly pleased with your room, and all the facilities and services offered therein. We would like to let you know that plans are in the pipeline to upgrade the hotel lobby, and visual enhancement of the carpark.... More 

Damansara, Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 9, 2015

Overall is good and the balcony that I am having with a lots of bird ssshit on the floor! it seems never clean up for a time (judge from the condition) as the balcony's floor is so dusty with the smell.

Was this review helpful? Yes
Theresa151, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear Emily Soh Thank you for your comment on your recent experience with us. Whilst we are pleased to note your stay with us overall good, we do apologise that the balcony was not given adequate attention. We would like to assure that corrective measures have been taken to rectify the situation. Thank you for your feedback once again -... More 

Constant Traveller
Level Contributor
296 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 332 helpful votes
5 of 5 stars Reviewed June 24, 2015

My visit to the Equatorial started late in the evening, after a long day of challenging work and troubled airline connections. With all that stress on my back, it was a relief to pour myself into the calming waters of the Equatorial Hotel. The staff is terrific, the facility first rate, the food is delicious: what's not to like? The... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear PilotMike2009 Thank you for taking the time to invest in such a glowing review on your recent stay with us. We love the description you gave of our property; but more importantly, we are overjoyed your experience with us was such a positive and memorable one. At the time of your visit, we had just installed the internet protocol... More 

Penang Island, Malaysia
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed June 24, 2015

Love the green trees and plants surrounding it. The sound of birds chirping and water gushing are just relaxing. Great hotel in a great location. Staff are friendly and willing to help. On-site Japanese restaurant fantastic. Room was upgraded to 6th floor and view over golf club and the water. Will back again!

Was this review helpful? Yes 1
HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear erin2503 Thank you for taking the time to share a review on your recent experience with us. We are certainly heartened to note that you enjoyed a wonderful stay and appreciated the sound of nature that our surrounding offered. All of us definitely look forward to welcoming you back to yet another pleasurable stay. Kind regards, Debra Jayesuria Public... More 

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