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Hotel Equatorial Penang

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1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
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Hotel Equatorial Penang
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Hotel Equatorial Penang
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270 reviews from our community

Traveler rating
    51
    138
    63
    12
    6
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146
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (270)
  • Mar-May only
    (47)
  • Jun-Aug only
    (59)
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    (89)
  • Dec-Feb only
    (75)
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Foshan, China
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

On the top of an hill in Penang Island, location is perfect to relax but a little bit far from Georgetown if you want to make a walk in the city. Rooms are clean and comfortable, gym and swimming are ready to welcome you after a long day at work.

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Love this hotel! Breakfast was excellent Check in was fast Room so spacious n stylish Modern hotel facilities Swimming pool was clean Interior was unique, has garden in the hotel, calming effect😻😻 Definitely will come back!

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Hong Kong, China
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We all know little details can tell the truth of matter the most, especially in service. We were most impressed during our recent stay by the fact that extra hangers were added to our closet automatically without our asking. I guess our cleaning maid was either extremely observant or/and well trained. Also when we asked the front desk to send... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear dyw70 Thank you very much for the generous and kind review, and for acknowledging the efforts of our team. We are certainly delighted that you and your wife had an such a pleasurable experience, and particularly enjoyed the chocolate birthday cake. We will certainly make a note to provide extra pillow treats during your next stay with us. Thank... More 

San Jose, California
Top Contributor
130 reviews 130 reviews
23 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had our dinner there for a table of 12 just before the Chinese New Year period - expecting a busy night, we booked ahead weeks in advance. When we got to the restaurant, we were the 3rd table in a restaurant of perhaps about 50 tables, and by the time we left, there were about 4 tables for the... More 

Was this review helpful? Yes 1
Antioch, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2015

The hotel is large with a number of restaurants and activities, large pool and all the entertainment you can expect from a resort style hotel. For business the hotel has all the capability for supporting any business accomodations, wi-fi printing and they will even exchange money if you need local currency. The service was prompt and the personnel were very... More 

Was this review helpful? Yes 2
HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear Merlin L Thank you for your positive feedback on your recent stay with us. We are pleased to note that our facilities and services met your expectations, and look forward to welcoming you back on your next business trip to our island. Kind regards, Debra Jayesuria Public Relations Manager More 

Tokyo, Japan
Top Contributor
55 reviews 55 reviews
52 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 16, 2015

This hotel is quite large. I was given a room in what I believe is called the "North Tower" and finding the elevator for it was a bit of an adventure the first time. However, when I got to my room I was not disappointed. It was very spacious and fairly modern. The digital thermostat was conveniently located on the... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear WHCharlie Thank you for taking the time to write a review regarding your recent stay at Hotel Equatorial Penang. We are certainly heartened to note that you had a wonderful stay and that our services and facilities met your expectations. We hope you will have the opportunity to enjoy a leisure dip in our 50 metre long swimming pool... More 

Reading, UK
Top Contributor
55 reviews 55 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed February 15, 2015

The hotel itself is OK - the rooms are a bit small but are clean and modern. The breakfast is good, the pool is nice etc. So on that basis I would have given it a 4 or 5 rating. However, they charge for even a basic WiFi service in the room and in the public areas, which, on top... More 

Was this review helpful? Yes 1
HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear Chris G Thank you for taking your time to write a review regarding your recent stay at Hotel Equatorial Penang. We are pleased to note that you enjoyed the breakfast spread and pool facilities. We look forward to welcoming you in the near future. Kind regards, Debra Jayesuria Public Relations Manager More 

Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 7, 2015

Stayed here for only 1 day but wish it was longer. Payed the little bit extra for a club room and it was worth it. The lunch at the Japanese restaurant was terrific and highly recommended. Cocktail hour in the premium club room was good with food and drink for all. Rooms are great however, my shower was blocked and... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear rswtrg Thank you for your feedback on your recent stay with us. We are certainly heartened to note that you enjoyed the privileges at the Equator Club Lounge that comes with the Club Room. We are also glad that you had a good lunch at our Kampachi Japanese Restaurant. However, we sincerely apologize for the inconvenience you had experienced... More 

Bengaluru (Bangalore), India
Top Contributor
69 reviews 69 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 6, 2015

The large Hotel is equipped with nice rooms, different restaurants and an excellent pool. Breakfast buffet offers a wide range of tasty food. Wifi for multiple devices included in package, but speed not always very high. The staff is very friendly and supportive. Location quite near to airport but a bit far away from Georgetown.

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear GeorgSa We appreciate the time you have taken to share a review of your recent stay at Hotel Equatorial Penang. It delights us to note that your stay was an enjoyable one and that our services and facilities met your expectations. We are also pleased to note that you particularly enjoyed the pool. We hope that on your return... More 

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 31, 2015

I stayed here for one night during a business trip to Penang and found the room to be comfortable, clean and modern. The check in and check out processes were quick and easy. I ate at the dinner buffet which had a great variety of food for all tastes. Breakfast was also at the buffet restaurant, again with a great... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear IntlTravelerEG Thank you for taking the time to share a review of your recent stay with us. It delights us to note that you had a wonderful experience, and that our team consistently exceeded your expectations. We are glad that you particularly enjoyed the buffet breakfast spread at Nada Lama too. All of us look forward to the pleasure... More 

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