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All 5 Bayan Lepas hotels

Hotel Equatorial Penang

4.5 of 5 Hotel   |   1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
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Hotel Equatorial Penang
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69%
Ranked #2 of 5 hotels in Bayan Lepas
A recent review
4 of 5 stars reviewed 2 days ago
caat0369 Kyle, Texas
  • Overview
  • Reviews (203)
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  • Room tips (36)
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203 people have reviewed this hotel

Traveler rating
    32
    107
    50
    10
    4
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35
18
13
110
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Kyle, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very nice. The rooms are large, clean and obviously recently updated. I had a great view from my balcony as well. The only warning I would give to those considering it is the location. It is a long drive through Penang traffic to get to the tourist and restaurant areas of Georgetown. The hotel does attempt to... More

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Ontario
Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This a very comfortable, friendly place to stay in Penang. The staff was welcoming and friendly. Rooms are comfortable, quiet, efficient air conditioning which is important because the large lobby is partially open to the environment and very warm. Restaurants for dinner and breakfast were good- excellent selection on the buffets There isn't much to do around this hotel. If... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking the time to share a review on your recent experience with us. It gives us great pleasure to acknowledge that our staff members delighted you during your stay with us and that our facilities and services rendered were to your expectation. We would like to let you know that for the convenience of... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Is one of the nearer hotel to the Penang run area as the nearest are fully booked. Hotel is near to the airport, about 20mins ride. It has a big lobby, we arrived much early to the check-in time but the room is already for check-in. The room is spacious and come with a balcony. The area of the hotel... More

Was this review helpful? Yes 2
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor Thank you for your feedback on your recent experience with us. We are pleased to hear that you had an enjoyable stay and that our facilities met your expectations. Do note that your satisfaction is very important to us and we constantly strive to make sure all our guest have a rewarding experience in our hotel. We take... More

Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago

Just checked in and they have spoilt my mood! When I booked through the internet, it was mentioned the rate is inclusive of Breakfast and Club floor facilities. But at check in, the Duty Manager one Mr Hadi was practically arguing with me having a piece of printed document with him! I am showing him my mobile where it says... More

Was this review helpful? Yes 1
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for sharing your feedback on your recent stay with us. We sincerely apologize that our internal miscommunication had caused you inconvenience, and the service rendered by Hadi fell short of expectations. We understand if this matter has negatively impacted your experience with us but do hope you will give us another chance to make amends.... More

Bangi, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed with my family members of five during stopover trip to Penang. Choosing Equatorial is definitively rewarding. The room we stayed is spacious. The public space provides a green and refreshing. The front liners as well as the house keeping are friendly. Besides Equaltorial, Penang escape to the Balik Pulau also adds green scenic landscape. Will consider to stay... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to share your experience at Hotel Equatorial Penang. It delights us to note that you had a wonderful experience and that the hospitality of our team helped to make the experience even more memorable for you. You can be assured that all of us look forward to the pleasure of welcoming... More

Dublin, Ireland
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a conference within the hotel in May. It's close enough to the airport which was a big plus. It's a far drive to the city centre however and the shuttle buses to the centre book up very quickly and are too infrequent. The lobby is impressive as you enter, but quite stifling as there doesn't appear to... More

Was this review helpful? Yes 1
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Thank you for taking the time to share a review of your recent stay with us. Whilst we are delighted to note that some of our services and facilities met your expectation, we apologize for the inconveniences you had encountered, and would like to assure you that we are actively working to improve our service levels. Dear TripAdvisor member Referring... More

Kuala Lumpur
Top Contributor
56 reviews 56 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is undoubtedly the best hotel to stay in Bayan Lepas side of Penang. The rooms are big in size, but not the latest in design and furnishing. If your day and work are going to be centered around Bayan Lepas area, this hotel could do no wrong. Otherwise, stay near the city centre, there's much more to do there.... More

Was this review helpful? Yes 1
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to share a review of your recent stay with us. We certainly glad to note that you enjoyed your experience at Hotel Equatorial Penang and was particularly impressed with Kampachi Japanese Restaurant. We would like to let you know that our guestrooms in the deluxe category are currently undergoing upgrading works... More

malaysia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

we booked 2 rooms for 2 nights with elders and baby. rooms were not bad. big,nice and comfortable. but the pillows were totally not up to the grade, old and uncomfortable. the wardrobe was really outdated.it can be seen that they did not refurbish this part of the room. balcony was good and gave nice view but it was empty.which... More

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor Thank you for sharing your feedback on your recent stay with us. We are sorry to hear that the facilities in the deluxe room you were accommodated in did not meet your expectations. We would like to let you know that our guestrooms in the deluxe category are currently undergoing upgrading works to give it a new, modern... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel was located on a hill, not far from the airport. If you didn't have a car, it would be a bit of a hassle to move around and it would also limit your choices of where to eat. However, the hotel provided shuttle service to some shopping malls. When I first arrived at the hotel, I had to... More

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor Thank you for sharing your feedback on your recent experience with us. We are delighted to note you had a wonderful stay and enjoyed the facilities and services that were provided. We have taken note on the lack of pool towels, and would like to let you know that steps have since been taken to rectify it. Our... More

Manila, Philippines
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2014

I enjoyed by 9-day stay at Equatorial Penang last May 6-14, 2014. As you enter the lobby, you'll get a relaxing feel because of the high ceiling. I love the pentagonal layout of the place. You get instant privacy because the rooms are laid out beautifully. My room is spacious with a working table and a sofa. It also has... More

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to write a review regarding your stay at Hotel Equatorial Penang. It delights us to note that you had a wonderful experience here and particularly enjoyed our room facilities. We would like to let you know that we do provide complimentary scheduled shuttle services to the city centre, the nearby Queensbay... More

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Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Equatorial Penang 4.5*
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
662

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