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Hotel Equatorial Penang

4.5 of 5 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
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Hotel Equatorial Penang
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Hotel Equatorial Penang
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259 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice easy check in. Rooms are good and well appointed. Pool bar is nice and the staff are friendly and helpful. Hotel is in a quiet location. Food is of a good quality. Loses one star as the wait for lifts was ridiculous.

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear LCM1305 Thank you for taking your time to write a review on your recent stay with us. We are certainly heartened to note that you had a good stay and particularly like our new Nadaba by the poolside. We sincerely apologized for the inconvenience you had experienced with the lift and would like to assure you that we will... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Away from the busy high traffic areas. Stayed at the new wing which was newly renovated. They do provide a shuttle bus if you need to get around to the mall or down town. Good option if you are heading to Bayan Lepas area for work but in order to avoid the morning traffic jam you have to leave the... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear AMK620 Thank you for your feedback on your recent stay with us. Despite having a fairly good stay, we are sorry to hear that you found that the massage service at Equinox and food served unsatisfactory. We are actively working to improve our service levels, we would like to let you know that your feedback has proved to be... More 

Subang Jaya, Malaysia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stayed with my family last 2 weeks was very memorable. We booked 3 rooms. We enjoyed the spacious room, the nice swimming pool and the Kampachi restaurant. The location was very srategic because it is away from the busy penang road. A lot of nice restaurant are nearby except that if you stay in this hotel you need to... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear haslinarusdi We appreciate the time you have taken to share a review of your recent stay with us. It delights us to note that your stay was an enjoyable one and that our services and facilities met your expectations. We hope that on your return visit, you and your family will take advantage of our complimentary scheduled shuttle services... More 

Perth, Australia
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay here every year as my relative lives in the hills nearby. The hotel is literally 10mins from the airport. It is newly renovated and our premium room is just so luxurious and accommodates all 3 of us, adult size very comfortably. Wifi comes with the room. Nice huge bathroom, great view of the golf course. The cafe in... More 

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HEP_Management, Public Relations Manager at Hotel Equatorial Penang, responded to this review

Dear JKE255103 Thank you for your positive feedback on your recent stay with us. It delights us to note that we are your preferred choice of accommodation in Penang; and that our facilities and services once again contributed to yet another delightful experience for you and your family. We are sincerely appreciative of your support and look forward to welcoming... More 

Seremban, Malaysia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 3 nights at this hotel. Its simply amazing. The reception was very friendly and accommodating. As we stayed in the newly renovated wing, the rooms are so clean and comfortable. The breakfast buffet was very generous, although we had to pay for it separately. Request hotel to consider including free breakfast package. Its a great getaway place although in... More 

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking the time to share your experience at Hotel Equatorial Penang. We are certainly pleased to note that our services and facilities exceeded your expectations and that you enjoyed the breakfast spread too. We appreciate your feedback and would like to let you know that we do offer room packages that include buffet breakfast.... More 

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my fourth time staying in this hotel with my family for our December holidays. During Christmas time, it's near impossible to get any hotels near the beachside or in the town. Equatorial Penang is situated on the other side of the island, ie Bayan Lepas, and there are always rooms available. Even though it's on the other side... More 

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to share a review of your recent stay with us. It delights us to note that you had a wonderful experience, and that you enjoyed our room facilities. For the convenience of our inhouse guests, we do provide complimentary scheduled shuttle services to the heritage city centre of Georgetown, main shopping... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Love the hotel room very much, the room was really nice, it gave a very comfortable and bright feeling. Have yet to try their buffet, but did manage to order breakfast to have in our room. I would say the breakfast needs much more improvement in term of the taste. Overall, i love and enjoyed my stay there. And would... More 

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking the time to share a feedback following your recent stay at Hotel Equatorial Penang. Whilst we are delighted to hear that you enjoyed the room facilities, we regret that our room service breakfast did not meet your expectation. We would like you to know that we are actively working to improve our service... More 

Puchong, Malaysia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

1st time visiting this hotel. Visited this hotel during the public holidays in December. Good location access from both Penang bridges. You can even see both bridges from the hotel. As it was hectic period, check in & check out with long queue. Had booked via online and was a quick process. Booked 2 rooms with Premier Duluxe was upgraded... More 

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you very much for your positive feedback regarding your recent stay at Hotel Equatorial Penang. We are certainly pleased to note that you and your family had a good stay here and that the special attention of our team helped to make the experience even more memorable for you and your family. All of us look... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

I have been to numerous hotels and resorts in Malaysia but I must say I am pleasantly surprised by this place. Amenities are clean and well-maintained. Love the landscaped swimming pool, tennis courts and fitness centre. Though restaurants serve food that are all a tad salty and not as fresh as I had expected, there are enough culinary choices for... More 

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking the time to write a review which is such an encouraging one on your recent stay with us. It heartens us to note that you had a wonderful experience; and that our services and facilities exceeded your expectation. We do hope that on your return visit, you will take advantage of our complimentary... More 

New Delhi, India
Contributor
13 reviews 13 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2014

I stayed at this property in November'14 on a business trip. Almost in the middle of Penang, this hotel turned out to be a good choice. Big hotel, quiet stay, good room size, decent views from both sides of the hotel - golf course view and sea view, good service and proximity to airport makes this hotel a to-go-for property.... More 

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for your positive feedback on your recent stay with us. We are certainly pleased to note that you enjoyed your stay and that the our team consistently exceeded your expectations during your stay here. We look forward to welcoming you back soon. More 

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Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Equatorial Penang 4.5*
Number of rooms: 662
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas

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