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All 6 Bayan Lepas hotels

Hotel Equatorial Penang

4.5 of 5 Hotel   |   1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
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Hotel Equatorial Penang
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Ranked #2 of 6 Hotels in Bayan Lepas
A recent review
5 of 5 stars reviewed yesterday
stevehn787 Auckland, New Zealand
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232 reviews from our community

Traveler rating
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    119
    61
    10
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Auckland, New Zealand
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here recently for 8 or 9 nights while on a course in Penang I will start with the Negatives (for me) 1. A little far from the city centre, and food places for dinner... BUT room service is good, and cheap, a restaurant on site, or free shuttles to City Centre, Queensbay mall etc, 2. A bit hot in... More

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Manila, Philippines
Contributor
15 reviews 15 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have attended a learning event here and had quite a great experience overall. The whole place is very spacious such that at some point I have lost my way from one place to another. The view outside is probably what I liked the most given the nature scenery you can see from the hotel. I was lucky enough to... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear Demz_Pogi Thank you for taking your time to share your experience at Hotel Equatorial Penang. It delights us to note that you had a wonderful experience here and particularly enjoyed the room facilities. We look forward to the pleasure of welcoming you soon. More

LITH, IL
Contributor
18 reviews 18 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm looking at some of these indignant reviews and wondering where they're staying. Old? No! Renovated? That's ongoing. It's 10 minutes from downtown and 15 to the airport....how convenient is that? A lush hideaway with all the amenities one could desire. Staff is delightful and ever so helpful. Restaurants are first rate. Rooms quite spacious and VERY comfy. I stayed... More

Was this review helpful? Yes 1
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear Pete P Thank you for taking the time to share such an encouraging and positive review on your recent stay with us. It heartens us to note that our facilities and services left you totally pampered, and that Hotel Equatorial Penang continues to be your only choice of accommodation during your visits to our island. All of us look... More

Edinburgh, Scotland
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here only because it was the hotel hosting the conference that I was attending. It wouldn't have been my first choice for a hotel in Penang, mainly due to the inconvenient location (close to the airport but really far from Georgetown and the beaches). See my other review on Hard Rock Hotel at Batu Ferringhi. The hotel certainly... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member We appreciate the detailed feedback you have shared following your recent stay with us. We do sincerely apologise for all the inconveniences you had encountered due to our shortfalls and would like to assure you that we are actively working to improve our service levels. We regret that you were unable to take advantage of our shuttle... More

Johor Bahru, Johor, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We booked a deluxe twin that came with 2 super single beds. Good enough for younger kids to sleep with parents otherwise should get extra bed. Paid additional RM33 for each kid's breakfast. great hotel with good buffet breakfast . Rooms was spacious, clean and quiet. pool was big and kids enjoyed it as it was not too crowded. Too... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear ncf20142014 Thank you for taking the time to share a review of your recent stay with us. We are pleased to note that your stay with us was a memorable experience, and that your kids particularly enjoyed the pool facilities. However, we are also regret that you were not able to take advantage of our shuttle service due to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is the hotel you would want to stay in if wanted a quiet rest. The noise insulation is really good. I stayed at the main building 6th floor, the room is clean, well maintained, and the bed is really comfy. The room that I stayed in is renovated, hence quite alright. Toilet comes with a shower stall and a... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear neotheone Thank you for taking the time to write a review regarding your experience at Hotel Equatorial Penang. We are heartened to hear that you had an enjoyable stay and that our facilities met your expectations. It also gives us great pleasure to note that you enjoyed the food at the Kampachi Japanese Restaurant and would urge you to... More

Singapore, Singapore
Top Contributor
149 reviews 149 reviews
38 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I only stayed a nite so based on that stay, I would say the hotel is very quiet and you have lots of free space to move around. However, the location is really away from any malls or eatery so if you want to move around, then I would suggest staying near downtown will be more suitable. The room looks... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear Erico2709 Thank you for sharing your review on your recent stay with us. We are pleased to note that you enjoyed the ambiance of the hotel and hope that on your next visit, you will take advantage of our complimentary shuttle services to the heritage city centre of Georgetown, main shopping malls and the famous Batu Feringgi beach. Thus,... More

Subang Jaya, Malaysia
Top Contributor
84 reviews 84 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location : Near to the airport but far from shopping malls or food court Nearest shopping malls : Queensbay Mall & Bukit Jambul mall (20 mins to reach the destination; depending on the traffic) and taxi will charge RM25 to get there Check in : The concierge staff were very busy because the hotel was hosting a huge congress at... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Thank you for sharing a review on your recent stay with us. Dear ongjanice1 We are pleased to note that the services extended by our Front Desk met your expectations, and appreciate your understanding that our concierge had to handle a large convention group that had checked in. We do apologise for the inconvenience you experienced in locating your parcels... More

Top Contributor
61 reviews 61 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What I liked about this hotel: 1) Clean rooms with lots of plug points and 2 USB charging ports (10th Fl room) 2) Nice view of the golf course and Penang if you have a room on the high floor 3) Courteous staff 4) Close to the airport What I didn't like: 1) Location is a challenge for those without... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear ihawk98 Thank you for taking your time to write a review on your recent stay at Hotel Equatorial Penang. Whilst it delights us to note that you found our room comfortable and that you enjoyed our facilities and services, please accept our apologies for the inconvenience you encountered with the keycard slot in the lift. We would like to... More

Bandar Seri Begawan, Brunei Darussalam
Top Contributor
66 reviews 66 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Location of the hotel is on a hill, around 10min taxi ride from the airport. Standard charge of the taxi fare was RM30, if I am not mistaken. Check in was quick. Entered the room and thought it was spacious, but got a phone call from the check-in lady saying that I was given a wrong room, and to go... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear Popopo1976 Thank you for sharing your thoughts with us. We would like to apologize for the challenges you encountered and would like to let you know that your valuable feedback gives us the avenue to improve our guest satisfaction. We hope you will provide us the opportunity to serve you better the next time your travel plans bring you... More

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Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Equatorial Penang 4.5*
Number of rooms: 662
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas

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