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All 6 Bayan Lepas hotels

Hotel Equatorial Penang

4.5 of 5 Hotel   |   1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
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Hotel Equatorial Penang
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Ranked #1 of 6 Hotels in Bayan Lepas
A recent review
4 of 5 stars reviewed yesterday
chilicandy Kuala Lumpur, Malaysia
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246 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed 3 nights [ 14 november - 17 november 2014 ] here with my family of young kids and teenage kids. We book 2 Club Premier rooms that comes with club Lounge's benefits and free wi-fi. Initially i booked 2 nights stay, but because my husband is participating in the Penang Bridge Marathon, we thought it would be better... More

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed there last july. Requested for 2 club rooms next door booked 2 weeks before through agoda but when checked in, the staff gave 2 club rooms at different floor and different wings. I purposely requested for nearby room as i went there with my parents and off course i need to be close with them if anything happen. Next... More

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel Equatorial in Penang is on the richer area of Penang, the hotel is uphill from the city. The crime level is low in that area. Overall, the location of this hotel is great. My parents and I stayed at Hotel Equatorial for 2 nights. THE ROOM: We booked a Premium Deluxe Room with 1 kind sized bed and it... More

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Doha, Qatar
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent four nights at this hotel while attending a conference. The room was very nice and modern with a great outlook and view. The breakfast was wonderful too, however, I was always in a hurry to rush off to work, so could not try most of the stuff which looked tempting. The gym is a bit small but has... More

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Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We came here for the Penang Bridge International Marathon, so we booked the hotel through the appropriate/official website. We also decided to arrive on Friday instead of Saturday to avoid the massive crowd of runners. The shuttle van was waiting for us at the airport and we did not have to pay for that. We got an early check in... More

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Malaysia
Top Contributor
90 reviews 90 reviews
81 hotel reviews
140 helpful votes 140 helpful votes
1 of 5 stars Reviewed 1 week ago

Was at this hotel for 1 night for the Penang Bridge Marathon and my review as follows: 1) Hotel outlook: The hotel looking a bit old and tired situated on a hill near to Queensbay Mall/Kompleks Bukit Jambul. Since the hotel is situated on a hill, it is not possible to walk to any eateries nearby nor shop, so everything... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for your detailed feedback regarding your recent stay with us during the Penang International Bridge Marathon. We regret that your stay experience was less than ideal and apologise for the inconveniences caused as a result of the high occupancy rate. Please be assured that we have taken note of the shortfalls and seek to rectify... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I am very dissatisfied with this hotel. I booked the room because they are the official hotel for PBIM and under the impression that there will be transport to go to PBIM. There is no instruction that we have to take special package for PBIM and I book a more expensive room. When I arrive then I was notified that... More

Was this review helpful? Yes 1
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for your feedback on your recent stay with us. We are sorry to note of the inconveniences that you had encountered due to the impression you received that free shuttle to the PIBM location was included in your room rate. We hope the incident did not mar your stay with us and look forward to... More

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Equatorial Penang for a night on a business trip. The room is well-appointed with all the necessary amenities. It is also decent sized with cable tv & desk for working. Location is nothing to shout about as it is not within walking distance to any malls or restaurants outside its property. Had a buffet dinner in the... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking the time to write a review on your recent trip to Penang. We are delighted to note that you were pleased with our room facilities and would return if business brought you back to our island. On your return visit, we hope you will be able to take advantage of our complimentary scheduled... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My family (with 2 young kid) stayed and loved it. The hotel keeps to high standards and the staff are very professional and friendly at every level. We had a corner room which was spacious and well-appointed. Free WiFi provided. Highlight - dinner at the new Nada Lama restaurant. The waiters at the veranda seating were very attentive, polite, and... More

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HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for taking your time to share your wonderful experience at Hotel Equatorial Penang. We are glad that our room facilities and services left you and your family totally pampered. We are also thrilled to note that you and your family particularly enjoyed dinner at our new all-day dining Nada Lama. All of us definitely look... More

Munich, Germany
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel Looks nice from outside, but with a second look it has lost most of ist brilliance. Rooms are ok in size but they Need some refurbishment. If I have an inundated bathroom after taking a shower or using the washing facilities I feel a bit uncomfortable. Hotel is big sizes so prepare to walk endlessly. When checking out, I... More

Was this review helpful? Yes
HEP_Management, Manager at Hotel Equatorial Penang, responded to this review

Dear TripAdvisor member Thank you for your feedback on your recent stay with us. We are disheartened to hear that some of our facilities did not meet your expectations. We sincerely apologise for the inconvenience you experienced during check-out and would like to let you know that we are actively working to improve our service levels. You might like to... More

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Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Equatorial Penang 4.5*
Number of rooms: 662
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas

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