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B-Suite

B Tower, Bayan Point 19 Medan Kampung Relau, Bayan Lepas, Penang Island 11900, Malaysia
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B-Suite
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A recent review
3 of 5 stars reviewed 4 weeks ago
Aileenlee Kuala Lumpur, Malaysia
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 1 week ago

My husband and I are regular guest at this hotel for the last 4 years. With the new management and renamed Alora, formerly it was known as B Suite, I would say the service now is horrible. There is nobody managing the conceirge, and you have to carry your luggage to the reception to check in. The room service crew... More 

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Kuala Lumpur, Malaysia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was very spacious and big. We took the family room which had 2 queen size beds and the room came with 2 sitting chairs and a balcony. It was nicely decorated and the toilets were clean. They gave new toiletries everyday and did the housekeeping everyday. However the room I was staying in had issues with the air-cond.... More 

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Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 20, 2015

The hotel have changed to new name, Alora Hotel. When we asked the taxi driver they also not sure where is the hotel, but once we mentioned B Suit then they know where is it. About the hotel: 1. Room: quite spacious but the entrance at the room is quite dark and bit scary. Penang bridge view from our room.... More 

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Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 6, 2015

I booked the hotel for family tour to Penang for 5 person. They have 1 queen bed and a sofa bed so I added a few extra beds. Other than the queen size bed the other bed is thin and uncomfortable. At midnight, we could hear the water dripping out of the air conditioner every nights. It is not worth... More 

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Travelers are raving about these Bayan Lepas hotels

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 5, 2015

Getting a parking in penang is a nuisance..but in b suite hotel now known as aloria hotel is not a problem to the hotel geusts.large room is the advantage for those who hate cramp room.cleanliness of the room is mush appreciate .staying at high level you can view surrounding areas.sad to say the hotel is still undergoing rennovation so no... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 20, 2015

1) We checked into 1st unclean up room 2) Were given another unclean up room to replace the first one 3) Greeted with super unfriendly staffs when we complained about room being not clean up 4) New room have tap that fallen off and balcony door lock spoilt 5) Bath room flooded after 1 shower 6) The TV is the... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 24, 2014 via mobile

Even though this is not a top hotel but standard should be there. No wifi in the room Lumpy pillow Amenities only provide upon check in No swimming pool No gymnasium Lack of customers service, smile & greet. Sorry but we in the same industry, i give to other and i aspect the same cause we pay 10% service charge... More 

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Kuala Lumpur, Malaysia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed December 17, 2014

It is a disappointment when I check-in at the hotel earlier today that I was not advised the preferred bed (1 extra large bed) not available. In fact, the front desk staff proceed to process the check-in. When I walked into the room I was surprised to see not as what requested during reservation. I walked back to the front... More 

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Pakistan
Level Contributor
113 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed November 16, 2014

We stayed here for 5 nights. +: Location (very close to public transport and shopping area), large rooms, efficient service -: A bit old (and building requires some maintenance), no pool, no spa, no kids activity

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Kuala Lumpur, Malaysia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 10, 2014

The room is very big for single. If you happen to travel with family you might consider this big room. Downside of the hotel, they don't have amenities such as swimming pool, gym or restaurant. This is more like tourist hotel but the staffs pretty helpful and amazing. Improvement needed...

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