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Eastin Hotel Penang

1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900 , Malaysia
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Eastin Hotel Penang
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361 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed yesterday NEW

Eastin Penang is suitable for almost types of stay including the one with family including kids. Its calm enough and happening enough to make your choices from. Visit attractions of Penang and come back for a good rest, food and relaxation or enjoy bar with live music.

Helpful?
Thank sadeelahmed
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very very very nice location especially near the largest penang shopping mall known as queensbay mall. It has a lot of eateries and shops around which are very convenient. The location is also suitable for business travel man as it is very near to the ftz area.

Helpful?
2 Thank 343elenel
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear 343elenel Thank you for rating us 5/5 on Trip Advisor. I am pleased to note that you had an enjoyable stay here. Your positive rating of the hotel's location is very much appreciated. My team and I look forward to welcoming you back to Eastin Hotel Penang soon. Regards Raj General Manager Eastin Hotel Penang More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Overall good experience, friendly staff and very clean rooms. The breakfast spreads good too. The overall ambience is also very good . Add to that you have a fully equipped gym and a beautiful swimming pool. Spa also in hotel if you want to relax. Will surely recommend this hotel for a nice stay.

Helpful?
Thank Vijay S
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear Vijay S Thank you for your great review and for your encouraging observations as through these feedback, we continue to excel in providing all our guests with such impeccable service. I am glad that you had a wonderful stay here. I certainly look forward to your return visit and to be of service to you once again. Regards Raj... More 

1 review
4 of 5 stars Reviewed 1 week ago

Perfect location bayan lepas. Close to everything. Its modern and clean. Staff are nice. Not overly friendly but pleasant, maybe I'm just too used to the land of smiles. I have no complaints at all. very secure, good value for money. I'd stay again.

Helpful?
Thank Chin K
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear Chin K Thank you for sharing your thoughts on Trip Advisor. I appreciate your positive ratings of the hotel, our staff and services. I certainly look forward to welcoming you back to Eastin Hotel Penang in the near future. Regards Raj General Manager Eastin Hotel Penang More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Used to be an OK hotel but has really gone down hill. Halls and carpets dirty and smelly. Room grim with Florescent lighting and very sparse, tiny TV on the wall, very hard to see. Strange smell of the bed sheets. Breakfast was a poor affair, pancakes were flatter than I have ever seen!

Helpful?
1 Thank paulkK6140DI
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear paulkK6140DI Thank you for taking the time to share your comments on Trip Advisor and I sincerely apologize that the hotel did not meet your expectations. I wish to inform you that the hotel will be undergoing refurbishment soon and we hope to provide better facilities to all our guests once complete. I have taken note of your comments... More 

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San Diego, California
Level Contributor
97 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not sure that they really grasp the hospitality thing. This is my 2nd trip to Penang and it appears that there are not many choices. What I learned here is that for about $100 per night US, you get less than you would for an $80 hotel in the US. Check in was decent, but got up to my floor... More 

Helpful?
Thank chainleank
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear chainleank I sincerely regret the unpleasant experience you have encountered during your stay here with us and I apologize for the inconvenienced. I have taken to task my Housekeeping and Maintenance teams to be more diligent and to take necessary action in minimizing the scent whenever there is lacquer work involved. The hotel will be undergoing refurbishment soon and... More 

Penang Island, Malaysia
1 review
3 of 5 stars Reviewed 2 weeks ago

love the hotel atmosphere and also enjoy the lobby lounge area. the executive lounge is cozy and look sophisticated. even the room is small but it is comfortable for a single traveler to stay in the hotel

Helpful?
Thank richard_chng
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear richard_chng I am happy to hear that you had a comfortable stay here and that our facilities and services were up to your expectation. Thank you for taking the time to share your experience on Trip Advisor. We hope to have the pleasure of serving you again in the near future. Regards Raj General Manager Eastin Hotel Penang More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A well deserved stay at Eastin Hotel, Penang without any hassle as the hotel staff right from the front desk till housekeeping are vey helpful in settling down the guest. At the same time, the sales department also tried their to accomdate especially urgent booking, hence Eastin Hotel will be my ultimate first choice hotel during my stay in Penang.

Helpful?
Thank KK F
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear KK F Thank you for sharing your experience on Trip Advisor and for rating Eastin Hotel Penang as your ultimate first choice hotel in Penang. I am happy to note that our facilities and services meet your satisfaction. I certainly look forward to welcoming you back on your next visit to Penang. Regards Raj General Manager Eastin Hotel Penang More 

Puchong, Malaysia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is that it is just next to the Queensbay mall and convenient for food seekers too. The rooms are just so artistic. You would not wanna leave the room coz its so cozy and keeps you relaxed. If you are there dont miss their breakfast buffet! You will enjoy their food galore. Besides that... More 

Helpful?
Thank Dharshaini
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear Darshaini Thank you for sharing your experience on Trip Advisor. I am pleased that you had an enjoyable stay here. Your positive feedback on the hotel location, our room and breakfast are greatly appreciated. We hope to have the pleasure of welcoming you back soon. Regards Raj General Manager Eastin Hotel Penang More 

Bangkok, Thailand
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

buffet meals are definitely filling! the room are adequately sized with all necessities and had a nice view of the bay. nice swimming pool. the hotel is located near shops, pubs and a mall -- making shopping and dining convenient.

Helpful?
Thank bina l
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear bina I Thank you for your positive review and I am happy to learn that you were delighted with our room, facilities and buffet. We strive to do our best in providing the highest quality of products and services to meet out guest needs. Once again, thank you and we hope to welcoming you back in the near future.... More 

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