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Eastin Hotel Penang

4.0 of 5 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900 , Malaysia
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Eastin Hotel Penang
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Eastin Hotel Penang
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235 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
13 reviews 13 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 1 week ago

I had made a booking for two rooms and due to one family member falling ill, had to try to cancel one room. I called the night before and was told they would try (no guarantees) to re-sell the room. That was ok. At least they were willing to try and i fully understand I was giving them short notice... More

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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked rooms for one night for 3 business travellers. Overall horrible place to stay at. We booked Queen beds and got two singles (per traveller). Phone didnt work in the room. Booked 3 rooms and 2 rooms breakfast included and third room received two breakfasts but only had one guest. Wifi took many attempts to connect and finally had... More

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Travelers are raving about these Bayan Lepas hotels

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Eastin need to carry out condusive maintenance and cleaning. If it is beyond repair, refurbishment must take place. I found the carpet with stains and poorly maintain. Seriously I didn't have a good stay since the room is not clean. Food was good but again for me, room conditions were the main factor to attract people to stay.

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Penang
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is hardly a 2 minute walk to the Queensbay Mall which makes it very convenient to just stroll over for shopping and meals. The Queensbay Mall itself is a large shopping complex with the usual mix of fast food joints, local & Western cuisine, designer boutiques, a supermarket and just about everything else. However, there isn't a covered... More

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EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Thank you very much for your invaluable feedback with regards to your overall experience during your recent stay with us. Mr Yuintek, we have noted that on your feedback regarding our operation side on our buffet and I can assure you that I am working with my Food & Beverage team to address your concerns. Rest assured we place our... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 17, 2014

Locations is very good, near the Queensway mall. Especially love the feather pillows. They do offer the pillows for sale but they were out of stock. The bed was slightly on the soft side for me. Colleagues commented that the rooms were small but I felt it was ok for single occupancy . New hotel. I prefer it to the... More

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Kuala Lumpur, Malaysia
Top Contributor
150 reviews 150 reviews
68 hotel reviews
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed October 16, 2014

Stayed one night here recently for an event, which I attended: The good: 1) Room is massive. My Deluxe Seaview room wasn't cheap, but for the price I paid, I had a room with a living/work area, a bath (with shower & bath tub + toilet), a bed room, and a separate guest toilet. You could have put 3 people... More

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EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Thank you for taking the time to share your feedback with us. We regret to read that your check in experience did not go as smoothly as we had hoped it would. We have shared your observations with our Room Division Manager in the hope that there will be marked improvement the next time you stay at our hotel.Please contact... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 28, 2014

As I was there for business trip, I check in at around 5pm, tired and humid. When I get myself check-in, they claim to not see my booking, wasted my time to providing the reservation number, but ended up telling me that the reservation number has been registered in 'another' system and I waited for an hour. Once my booking... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2014

Penang is the most beautiful city in Malaysia. Not Kuala Lampur. All those who have been to both places will agree. Eastin is located off the downtown area (Georgetown) located in Queensbay area. The mainland is 20-25 minutes away from here & in same time town is also accessible from here. Eastin is a decent hotel.. Clean rooms, cooperative staff,... More

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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed September 23, 2014

I was her for business purpose for 2D 1N stay. The front desk service is fast and good. Staffs are polite at the lobby, cafe and reception. Speedy check in and check out. Staffs are helpful. Location is quite convenient, close to the industrial zone for business purpose and airport. However the room air-conditioning and bed were very poor and... More

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Bukit Mertajam, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed September 20, 2014

I was here for 3days 2 night, it was perfect place to stop at Penang, nice swimming pool it seems only us using it. Nice and beautiful room ever. You won't regret. near with shopping mall and also island. you can just walk by to the beach

Was this review helpful? Yes 1
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Additional Information about Eastin Hotel Penang

Address: 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900 , Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eastin Hotel Penang 4*
Number of rooms: 328
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Also Known As:
Eastin Hotel Penang Bayan Lepas

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