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Eastin Hotel Penang

1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900 , Malaysia
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1 room 1 guest
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303 Reviews from our TripAdvisor Community

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Traveler rating
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    141
    79
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (79)
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Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I've been staying at this hotel since it started in 2009 (i think). The rooms are nice n clean n i m glad it stayed this way. There was a bit of renovation on the toilet floors, so u could not see the dirt too obvious. The quality n taste of the food has dropped so much. We had meeting... More 

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Plano, Texas
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I think the location is a big plus, short walk to the mall, closed to the airport which is good for layover where you can easily get food and entertainment. The room is not that big,but it is clean and the bed is comfortable. I thought the buffet breakfast at the restaurant is excellent. I will be back if I... More 

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Singapore, Singapore
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed 1 week ago

The last time I stayed in Eastin was around 4-5 years ago, which was fine then. I decided to stay for a night during my business trip in July, which I wish I hadn't. Front desk's service level was not consistent- some excellent, some below average. Some of them were really stingy when comes to giving guest a smile. On... More 

Was this review helpful? Yes 2

Travelers are raving about these Bayan Lepas hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It's okay for a good view and facilities, eventhought the room is quite small. The food was good as well. Wonder why the lounge area was so packed with people. Suggest to move the dining area from lobby and have a bigger one so the guests have more spaces to enjoy bfast, lunch, or dinner.

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I wonder why ... Why it is always almost full and the cafe which the breakfast is held is full of people ? I think I will check out scratching my head. Incidents showing this is not a hotel worth staying : 1. Change your room without from sea view to mountain view despite sending a confirmation to you that... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went there as 2A and 2C(13+14 years old) Positive - 1 min walk to local food fare located next to hotel - next to a large shopping Mall (queensbay mall) - good view of the penang bridge if your room is high enough - near Bayan Lepas factories where many multi national companies set up their manufacturing unit - very... More 

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Ipoh, Malaysia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Generally okay. I loved the free calendar given. Didn't like a few things about the hotel: - Took 1/2 hour for check in despite very early internet booking - Were not given 2 cards for the room. Why can't the hotel automatically give 2 access cards when there are two people in the room having two different agendas in different... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 16, 2015

We stayed for 2 nights 2 rooms during the peak season when the room rates were extremely expensive. 1. I requested for extra towel which the housekeeping staff promptly delivered to us however the next day when they cleaned the room they took it away. When I requested again, nobody came not even an apology until the day we checked... More 

Was this review helpful? Yes 3
Level Contributor
110 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed July 16, 2015

Had the opportunity to stay over for a business trip. Reception was friendly. Room was clean and modern. It's just beside queensbay shopping mall and many surrounding shops too. Gym is well equipped. The swimming pool is a bit odd as you need to walk up a narrrow staircase via the gym.

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Singapore, Singapore
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 15, 2015

The hotel is located near a shopping center, which is its Big Plus point. The room was comfortable and the service was prompt and up to my expectations. There can be more waiters at the restaurant where breakfast was served, especially after 9.30 AM. I had to literally search around to get a tea-spoon. Overall, I am pleased with the... More 

Was this review helpful? Yes 2
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