We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Eastin Hotel Penang

4.0 of 5 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900 , Malaysia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Eastin Hotel Penang
Professional photos View all
Browse nearby
Eastin Hotel Penang
Write a Review

236 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
kuala lumpur
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is one of the hotels where I had good night sleep. Bed and pillows were comfortable. Unlike some of the comments, I think the level of cleanliness in this hotel is satisfactory (I always have high expectation in this aspect). I also love the fact they provide iron and iron board in the room. The hotel is far away... More

Was this review helpful? Yes
13 reviews 13 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 1 week ago

I had made a booking for two rooms and due to one family member falling ill, had to try to cancel one room. I called the night before and was told they would try (no guarantees) to re-sell the room. That was ok. At least they were willing to try and i fully understand I was giving them short notice... More

Was this review helpful? Yes

Travelers are raving about these Bayan Lepas hotels

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We booked rooms for one night for 3 business travellers. Overall horrible place to stay at. We booked Queen beds and got two singles (per traveller). Phone didnt work in the room. Booked 3 rooms and 2 rooms breakfast included and third room received two breakfasts but only had one guest. Wifi took many attempts to connect and finally had... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Eastin need to carry out condusive maintenance and cleaning. If it is beyond repair, refurbishment must take place. I found the carpet with stains and poorly maintain. Seriously I didn't have a good stay since the room is not clean. Food was good but again for me, room conditions were the main factor to attract people to stay.

Was this review helpful? Yes 1
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is hardly a 2 minute walk to the Queensbay Mall which makes it very convenient to just stroll over for shopping and meals. The Queensbay Mall itself is a large shopping complex with the usual mix of fast food joints, local & Western cuisine, designer boutiques, a supermarket and just about everything else. However, there isn't a covered... More

Was this review helpful? Yes
EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Thank you very much for your invaluable feedback with regards to your overall experience during your recent stay with us. Mr Yuintek, we have noted that on your feedback regarding our operation side on our buffet and I can assure you that I am working with my Food & Beverage team to address your concerns. Rest assured we place our... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 17, 2014

Locations is very good, near the Queensway mall. Especially love the feather pillows. They do offer the pillows for sale but they were out of stock. The bed was slightly on the soft side for me. Colleagues commented that the rooms were small but I felt it was ok for single occupancy . New hotel. I prefer it to the... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Top Contributor
150 reviews 150 reviews
68 hotel reviews
219 helpful votes 219 helpful votes
3 of 5 stars Reviewed October 16, 2014

Stayed one night here recently for an event, which I attended: The good: 1) Room is massive. My Deluxe Seaview room wasn't cheap, but for the price I paid, I had a room with a living/work area, a bath (with shower & bath tub + toilet), a bed room, and a separate guest toilet. You could have put 3 people... More

Was this review helpful? Yes
EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Thank you for taking the time to share your feedback with us. We regret to read that your check in experience did not go as smoothly as we had hoped it would. We have shared your observations with our Room Division Manager in the hope that there will be marked improvement the next time you stay at our hotel.Please contact... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 28, 2014

As I was there for business trip, I check in at around 5pm, tired and humid. When I get myself check-in, they claim to not see my booking, wasted my time to providing the reservation number, but ended up telling me that the reservation number has been registered in 'another' system and I waited for an hour. Once my booking... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2014

Penang is the most beautiful city in Malaysia. Not Kuala Lampur. All those who have been to both places will agree. Eastin is located off the downtown area (Georgetown) located in Queensbay area. The mainland is 20-25 minutes away from here & in same time town is also accessible from here. Eastin is a decent hotel.. Clean rooms, cooperative staff,... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed September 23, 2014

I was her for business purpose for 2D 1N stay. The front desk service is fast and good. Staffs are polite at the lobby, cafe and reception. Speedy check in and check out. Staffs are helpful. Location is quite convenient, close to the industrial zone for business purpose and airport. However the room air-conditioning and bed were very poor and... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Eastin Hotel Penang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eastin Hotel Penang

Address: 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900 , Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eastin Hotel Penang 4*
Number of rooms: 328
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Agoda, TripOnline SA, Asiatravel.com Holdings, Despegar.com, Orbitz, Odigeo and Tingo so you can book your Eastin Hotel Penang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eastin Hotel Penang Bayan Lepas

196 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (178)
Room/suite (70)
Pool/beach area (15)
View from room (20)
Hotel & grounds (15)
Bathroom (23)
Dining (6)
Business center/function rooms (2)
Other (27)

Management photos: Courtesy of the property manager

All management photos (19)
Pool/beach area (2)
Dining (2)
Room/suite (4)
Hotel & grounds (3)
View from room (1)
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay