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Eastin Hotel Penang

4.0 of 5 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900 , Malaysia
Best prices for: 1 room 1 guest
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Eastin Hotel Penang
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Eastin Hotel Penang
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253 reviews from our community

Traveler rating
    38
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    65
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Top Contributor
72 reviews 72 reviews
64 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is my usual stop for my malaysian shopping jaunts. having a Mall next door is handy. Especially at time favourable exchange rate climate. Room and bathroom are acceptable as remembered previously. View of the bridges is better than the last. Friendly and helpful staff, even though they were running full this week. Will probably return again in 2016.

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

i stayed at this hotel for business purposed. since my office in bayan lepas area, my agent suggested me to stay at this hotel because its quite near from bayan lepas area, only take less than 20 minutes if traffic not so bad. the room is simple and quite cozy, all the room is non smoking room which i like.... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I think the service was superb and everything was excellent. Definitely enjoyed and had a great time in Penang. The pool was good. The gym is all well maintained. The Hill view was fantastic. The check in amd check out were done really fast and professionally. The Staffs were also polite. Thank You Eastin Hotel. Mr.Farhan Osman

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Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

It was a business trip and I wanted to stay close to Bayan Lepas, and probably that is the only reason anyone would want to stay here. 1. Though I got a King Size bed room, it was very small. The bed was good to sleep, but there is no way you can watch TV with lying on bed! So... More 

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EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Dear Mr Mudabagila, Thank you for your valuable comments on your recent stay at Eastin Hotel Penang. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service... More 

Bengaluru (Bangalore), India
2 reviews
5 of 5 stars Reviewed 1 week ago

This visit i choose Eastin to cut down on commute time. Had a warm welcome by doorman. The reception personal was friendly and had a quick check-in. Room and toilet were clean but twice the flush got stuck and had to call maintenance team. The picture quality of TV channels were bad and had hard time watching them. Minibar was... More 

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EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Dear Alento, Thank you for your recent stay with us, and for your follow-up review. We are glad to hear that you enjoyed your stay with us . We noted down your feedback on our TV and rest assure we are working to improve the situation.As mentioned, in Eastin Hotel Penang, the service, delicious meals and notably friendly & helpful... More 

Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception personal was friendly and helpful, even reassigned a new room to me straight away (first room smelled after smoke - on a non smoking floor). Rooms are okay, very basic minibar, clran bathroom with surprisingly large shower, breakfast had enough choices (from.omelette to coconut soup), didn't check the pool though. For 3 nights okay and can be recommended. Who... More 

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EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Dear Mr Andrew C, Thank you for choosing to stay with us and taking the time to give us your valuable feedback. Appreciate your excellent review and your comments regarding the levels of service recieved from the staffs. Our guests are our pride and we strive to be the business hotel in Penang. We hope you will give us an... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed only for a night at club deluxe seaview. Room and toilet are good. We got the compliment of using the executive lounge and free mini bar. My dissatisfactions are: 1. I have to call the reception to request for the newspaper although it was free. 2. Run out of towel at the swimming pool. When I asked about... More 

Was this review helpful? Yes 1
EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Dear Ms Ratna S, Thank you for your feedback. We’re pleased to hear you had a pleasant stay in our rooms and enjoy the enjoy amenities of our hotel. It’s disappointing to hear you were unhappy with the quality of our service. We take customer service very seriously, and would like to thank you for bringing this issue to our... More 

Travelers are raving about these Bayan Lepas hotels

Subang Jaya, Malaysia
Contributor
16 reviews 16 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is our second stay at Eastin and we are still pleased with the hotel. We would like again to compliment the warm welcome given by the doormen / concierge staff as soon as guest arrives at the entrance of the hotel. Keep up the smile and warm welcome. Stayed at the Deluxe Hillview Room at level 9. Room condition... More 

Was this review helpful? Yes 1
EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Dear VioletzAsh, Thank you very much for the nice remark you have made about Eastin Hotel Penang. It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. As you know, our unique suites are... More 

Kuala Lumpur, Malaysia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my second stay, from 24 December - 26 December 2014. I thought it would be easier and faster if i book direct from the hotel's own website on 24th morning. ( because it's a last minute decision to up north ) When i reached the hotel, the staffs were very helpful with our few luggages. However, the staff... More 

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EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Dear chilicandy, Thank you for taking the time to make us aware of your experience at Eastin Hotel Penang. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Our hotel... More 

Singapore, Singapore
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 18, 2014

Excellent hotel for business travels. 15mins or less drive from Hotel to Airport and Bayan Lepas Industrial area. And 15mins or less drive to bridge to Prai (mainland). Only thing is the distance to town area (Georgetown), it takes about 30mins - 45mins, depending on traffic condition. Gym is quite average, nothing to shout about. Breakfast choices are quite well... More 

Was this review helpful? Yes
EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Greetings from Eastin Hotel Penang. Dear Steven Gerrad1975, Thank you for taking the time to write a review and we are pleased to know that you had a pleasant stay with us. We appreciate your kind comments about our service.We always strive to excel and give the best to our customers. We look forward to welcoming you again to the... More 

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Additional Information about Eastin Hotel Penang

Address: 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900 , Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eastin Hotel Penang 4*
Number of rooms: 328
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Also Known As:
Eastin Hotel Penang Bayan Lepas

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