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Eastin Hotel Penang

1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900 , Malaysia
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Eastin Hotel Penang
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Eastin Hotel Penang
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279 reviews from our community

Traveler rating
    41
    130
    72
    26
    10
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149
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Selangor
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Great location if you are there for business and be within 10-15 min of the industrial area on the island and also covenient for visits to mainland , ~5 min away from the bridge. Just be aware of the morning traffic congestion as everyone is headed to the factories in the industrial zones. Plenty of eateries/restaurants beside the hotel and... More 

Was this review helpful? Yes 1
Whitesboro, New York
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location: perfect location for my business. General Appearance: professional. Staff: very kind, warm, and helpful. Cleanliness: excellent. The moment we pulled into the driveway, the staff greeted us with a warm smile. It only got better as we reached the reception desk. It was actually FUN checking in. My room was simple, clean, and totally functional (a business traveller's dream).... More 

Was this review helpful? Yes 1
Sydney
Contributor
12 reviews 12 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I had returned to this hotel again for business after a good stay first time round. Booking in the hotels system showed 1 night, but my emailed confirmation was for 2. Anyway, this was fixed. The room I got this time was poor - the front door stuck (1102) and the room was not clean. A lot of dark hair... More 

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Hong Kong, China
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for a week here. Non smoking room had a smell of smoke for almost 3 days and couldn't be changed due to the full capacity thanks to conference nearby. They did give me an ionizer which helped some bit. Taxi rates are all ridiculously hiked up (more than double the meter as per my idea, meter is never usually... More 

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Penang Island, Malaysia
Top Contributor
53 reviews 53 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Staying here for a night only , following a tour in Penang. So getting a double bed room, staying with a friend pros: location near one of the biggest mall in Penang (queensbaymall), easy to find as just by the road side. cons: quite surprise with the wardrobe size in the room, super small and located beside the bed. first... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

I stay in Eastin because i had i a wedding in the mainland and Eastin is the nearest to the Penang Bridge and it was recommended by my in laws. I have book 7 rooms with the hotel for my relatives to stay. On the wedding day when i was chauffeur back with my wife, our photographer would like to... More 

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EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear Sir / Madam, Warmest Greeting from Eastin Hotel Penang. Thank you very much for your invaluable feedback with regards to your overall experience during your recent stay with us. The situation you described is truly regrettable. We are very sorry for your experience. Your feedback is very important to us and once again thank you for sharing with us.... More 

Kuala Lumpur, Malaysia
Top Contributor
75 reviews 75 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is probably the best hotel to stay for those who have any engagement with Universiti Sains Malaysia (USM) either to attend convocation or other academic assignments. The driving distance between the hotel and USM is less than 10 minutes. The hotel room is considerably spacious, clean and pleasant. The breakfast is good too. It is also a stone throw... More 

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Ottawa, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for business and It was near Christmas time, and the minions were afoot all over the hotel. People were extremely gracious and kind and made sure you had everything you needed. The room was extremely clean and well take care of. Was well located and walking distance to amenities. Hired a tour guide from the hotel... More 

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Greater Noida, India
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here twice for 3-4 days each time, to attend a conference. The rooms are good, with good view from higher floor rooms. Breakfast was up to the mark, but scope of improvement is there. The best part is its location, right next to Queensbay Mall, almost in the adjacent building. The mall has all the major food joints... More 

Was this review helpful? Yes 2
KL
Top Contributor
150 reviews 150 reviews
42 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed April 9, 2015

stayed one night for my penang business trip. ideal for business trip as it locates nearby airport, easy access to banyan lepas industrial area and prai side avoiding traffic jam. the room i stayed was clean, well equipped and well functioning, had a satisfied stay. breakfast was wide variety and enjoyed.

Was this review helpful? Yes 2
EastinPenang, General Manager at Eastin Hotel Penang, responded to this review

Dear Sir / Madam Thank you very much for choosing to stay at Eastin Hotel Penang and also thank you for taking the time to review our hotel. I am delighted to learn that your overall impression of Eastin Hotel Penang was positive and It gives us a great pleasure to know that we surpassed your expectations, I will be... More 

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