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Gamboa Rainforest Resort

3.5 of 5 Goethals Blvd. | Soberania National Park, Gamboa 7338, Panama
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Gamboa Rainforest Resort
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Gamboa Rainforest Resort
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972 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sioux Falls, South Dakota
Top Contributor
180 reviews 180 reviews
38 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed yesterday NEW

It's depressing to see such potential so badly managed (mismanaged). The overall facility is nicely done; the views and surroundings are amazing. The 'compliments' end there. Whether you are dealing with the desk staff, the restaurant/bar staff, or the housekeeping staff, there is a noticeable 'indifference' to service.

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San Jose, California
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

- Long and beautiful pool for laps. Also there is a separate pool for children. That's great. - Beautiful view and nice landscaping around. - Clean. - Nice restaurant. Attention to the management: There is some mold in the shower ... It was waste of time to go to see rainforest. We've been walking for two hours and heard a... More 

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Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

Thanks for your comments, are very helpful to improve the service of our hotel; we will continue working hard to provide the best service and product to each of our guests. Regards More 

Pittsburgh, Pennsylvania
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We thought a nice bite of lunch after seeing some of the attractions in Gamboa would fit our schedule really well. The bar/restaurant in the lobby of the hotel looked nice and was pretty busy. There are nice views out the porch area over the forest and river. HOWEVER - the service was terribly slow and the food was rather... More 

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Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

Thanks for your time to write your remarks, is very nice to read your comments all of them show positive and negative aspects of our hotel. We are continuously working to ensure our guests receive the service they deserve. Thank you very much and hope to see you again in Panama. Cordially yours, More 

Panama City, Panama
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

There is no doubt, hands down, this resort area of Gamboa Panama, side-saddling the Panama Canal is a really neat property, beautiful and situated in a great Eco-tourism zone. Most of e services provided as part of the hotel staff are at least adequate. The problem arises for the price offered and services rendered. For Panama, this is a expensive... More 

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Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

We appreciate your taking the time for your review and bring this matter to our attention. We do apologize for don´t fill your expectations. Once again sorry for the inconveniences during your stay, we are going to make the necessary corrections so these situations are not going to happen once again. Regards, More 

Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort has the perfect location surrounded by the rainforest, wildlife & the Panama Canal. Rooms are spacious, quiet and comfortable. Food & Service are average. Employees are nice and friendly, but not lack training. The Spa is good: well trained, clean and professional. Pool are is nice. Overall a place to go and return for its setting, but we... More 

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Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

Thank you very much for your time to write your comments, are very helpful to improve the service of our hotel. We hope to see you again in Panama. Regards More 

Louisville, Kentucky
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has quite a wow factor. The view from the lobby is spectacular, as are the views from most of the rooms. We were in a group requiring four rooms, and two of them had maintenance problems, one bad enough to require a change in rooms. The grounds are beautiful and provide a wealth of activity for the outdoor/nature... More 

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Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

We are very sorry to hear that your experience with us at Gamboa Rainforest Resort, did not meet your expectations and I would like to thank you also for taking the time to contact us with your feedback. Yours comments was already shared with our management team and I can assure you that all of the staff area working hard... More 

Seattle, Washington
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

This place IS in the rainforest of panama so its understandable that it may have some mold issues..the maid service was very good, However the customer service, the bar staff, and the overall cleanliness of the common areas was totally lacking any concern. Not much english spoke, your key cards may not work because it is SOOOOO HUMID!!! And good... More 

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Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

Thank you very much for your time and please apologize for the issues you had during your stay at Gamboa Rainforest Resort. We would like to inform you that steps have been taken to ensure that the quality of our services reach and surpass the levels expected by you and all of our guests. The staff and management of the... More 

Salt Lake City, Utah
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here during Thanksgiving and it was fantastic! We loved the chill atmosphere and took full advantage of the spa and excursions! Our recommendation is to kayak the canal as it was one of the funnest activities! It was especially more fun when it began to rain and we we kayaking and soaked to the bone!

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Jetzel M, Public Relations Manager at Gamboa Rainforest Resort, responded to this review

We are glad to hear that you had a comfortable stay at our hotel and that you were fully satisfied with our services. We will be delighted to welcome you back in our hotel, shall your plans bring you to Panama again in the future. Kind regards More 

Plainview, New York
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family of 5 (3 adult children) spent 3 nights here during Christmas week. The grounds are beautiful but the property is run down. It looks like it needs a make over. It has so much potential to be a magnificent place. The service is terrible. We asked for water for the table and 10 minutes later, one water arrived.... More 

Was this review helpful? Yes
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

We are very sorry to hear that your experience with us at Gamboa Rainforest Resort did not meet your expectations and I would like to thank you for taking the time to leave your comment. Please be assured that your comment is extremely valuable to us and help us to improve our service and property on a daily basis. We... More 

Norfolk, Virginia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't understand all the negative reviews of this hotel. It's gorgeous with an elegant lobby, the best room bathroom I've ever seen,and a pool that goes on and on. They provided lots of tours for us with no problems and the service was polite and bilingual (English and Spanish). We stayed here 3 nights and had a great time.

Was this review helpful? Yes
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

Thank you for your wonderful remarks, which I have shared with staff, gives us a pleasure to know that you loved the visit to our hotel and enjoy all the nature. We look forward to welcoming you back soon. Kindest Regards, More 

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Hotel Summarization (Beta)

What travelers say

  • Chagres river(13)
  • Aerial Tram(8)
  • Panama Canal(7)
  • Monkey island tour(5)
  • Boat ride(4)
  • Night safari(3)

Additional Information about Gamboa Rainforest Resort

Address: Goethals Blvd. | Soberania National Park, Gamboa 7338, Panama
Location: Panama > Colon Province > Gamboa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Gamboa Rainforest Resort 3.5*
Number of rooms: 165
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Also Known As:
Gamboa Rainforest Hotel Gamboa
Gamboa Rain Forest Resort

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