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All 1 Hollingbourne hotels

Mercure Maidstone Great Danes Hotel

4.0 of 5 Hotel   |   Mercure Maidstone Great Danes Hotel, Hollingbourne ME17 1RE, England (Formerly Mercure Maidstone Hotel)
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Mercure Maidstone Great Danes Hotel
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Ranked #1 of 1 hotels in Hollingbourne
A recent review
4 of 5 stars reviewed 3 days ago
IdleBaldy Leeds, United Kingdom
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382 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Lucca, Italy
Top Contributor
125 reviews 125 reviews
34 hotel reviews
69 helpful votes 69 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The hotel looked enticing on a summers afternoon. That's where the idyll ended. Having driven over a 1000 miles from Italy to get here, I was so looking forward to spending time in a gracious hotel. My room did not have air conditioning although all the public did( I suppose for the staff) In order to stay somewhat cooler during... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear David Thank you for your comments which have been carefully noted.I am very sorry we failed to meet your expectations on this occasion and after such a very long journey. The Brasserie menu is very popular with the 100% Aberdeen Angus burgers topping the list of best sellers. Our team are continuously recognised for the their friendly and caring... More

Leeds, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel on Friday and Saturday night. We arrived mid day on Friday and on check in, the chap on reception must have read my booking comments requesting a quiet room (which I had forgotten about having pre booked a month before online), as we had a room at the back of the hotel. The room itself... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Idle Baldy Thank you very much for your comments about our team and the great food & service you received here. I am pleased you were delighted with your room and that you felt expected. We are well located for Folkestone & Dover with easy access to the Eurostar also. We look forward to welcoming you back again soon.... More

Shropshire
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It was the second time we have stopped at this location, as the first time was fine. The hotel room we were given was very small and very poor layout (a lot smaller compared to even a Travel Inn ?) and was so hot and airless as to be unbearable to stop in the room for even a few minutes... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear NCarlton Thank you for your review. I am pleased you found the hotel clean & well maintained by our friendly team & that you enjoyed the breakfast & extensive leisure facilities. The weather at present is exceptional & I am sorry your room was so warm. We do have a number of different room types & sizes & are... More

Oxford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on the way to Goodwood Festival of Speed. We arrived late but check in wasn't a problem. We were given 2 family rooms for 4 of us which was a bonus. The bathrooms a bit small. I'm 5'4" & less than the average dress size & when turning to leave the bathroom kicked the bin by the... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Kim Thank you for your review. I am pleased you were welcomed with an upgrade and appreciate your comment about the loo which will be dealt with. I was very concerned to read your comments about the breakfast operation and will be looking into the matter. Best wishes meanwhile. Dominic More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel a number of times over the last few years, which in itself shows that I don't hate it. The hotel is clean, the staff are very good and friendly, the rooms are a good size, the beds are comfortable, the breakfast is delicious and we were given a complimentary bottle of water and bar... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear KGRandP Thank you for your review and your ongoing custom. We really do value all your comments, ideas and suggestions. The water pressure is generally very good and I appreciate you pointing out the extractor fault which has since been resolved. Do let me know when you are next due to visit as I would be pleased to meet... More

Wellington, New Zealand
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice location and grounds. Our room was very small, although a double room it was hard to get past the end of the bed, not much room for 2 suitcases, and seemed more like a single room. No air conditioning so room was quite hot and stuffy. Staff were friendly and dinner and breakfast were very good.

Review collected in partnership with Mercure Hotels

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Diane Thank you very much for your review. I am pleased you found the team friendly and enjoyed your dinner and breakfast. We have a number of different room types and sizes and are always happy to offer alternatives whenever possible. I would recommend an upgrade to a Privilege or Superior room for more space and comfort. Best wishes.... More

Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having stayed at a number of different Mercure's over the past few years I'm aware they can be a bit hit and miss. The Great Danes is no exception. The hotel itself is a little tired looking, but is in a convenient location with lovely grounds. Unfortunately like many older hotels this one has been blighted by a 70's extension...... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Jonathan We appreciate any feedback which will allow us to continually monitor and improve our service and standards and I thank you for your comments. I would like to assure you that we use only premium quality steaks and will follow-up this point with the head chef. I am glad the matter was resolved during your stay and pleased... More

Hounslow
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night, Sat. 21st June, through an Amazon Local deal. £89 for B&B for 2 people including 6pm check out on the Sunday and use of gym and pool facilities both days. Couldn't fault this at all. The classic room allocated was clean and well appointed (on the small side but this was fine for one... More

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Holly Thank you very much for your review. I am pleased your room was comfy & cool and have noted all you comments which are appreciated. Look forward to welcoming you back for 2 nights!. Sincerely, Dominic More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely weekend was enjoyed by all of our guests we booked quite a large event over the weekend,the reception staff Danny in particular was extremely helpful. And David who looked after our events exceptional thank you the food and helpfulness of all staff including the manager which made our event great. Look forward to seeing you again soon. Alan and... More

Was this review helpful? Yes
Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Wendy Thank you very much for your positive review. I am delighted you and your guests had a successful weekend and I will be pleased to share your comments with the team, especially David and Danny. We look forward to welcoming you back. Sincerely Dominic More

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Additional Information about Mercure Maidstone Great Danes Hotel

Address: Mercure Maidstone Great Danes Hotel, Hollingbourne ME17 1RE, England (Formerly Mercure Maidstone Hotel)
Location: United Kingdom > England > Kent > Hollingbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Maidstone Great Danes Hotel 4*
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Also Known As:
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
126

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