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Mercure Maidstone Great Danes Hotel

Mercure Maidstone Great Danes Hotel, Hollingbourne ME17 1RE, England (Formerly Mercure Maidstone Hotel)
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Mercure Maidstone Great Danes Hotel
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Mercure Maidstone Great Danes Hotel
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545 reviews from our community

Traveler rating
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    208
    135
    62
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We just recently stayed in a Mercure Inn in Tunbridge Wells so after that disaster wasn't expecting much from this Hotel. But upon arrival the entrance was very welcoming and the receptionist was very helpful and friendly. Then we had a task trying to find our room which was poorly sign posted and quite far from reception so bear that... More 

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Luckily only stayed for one night, the whole hotel is incredibly tired and although the room was clean, it stank of smoke! We arrived early in the afternoon and were told we could not check into our room, after waiting for an hour and were then told no again, we actually suggested she called housekeeping which seemed a step to... More 

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Travelers are raving about these Hollingbourne hotels

London, United Kingdom
Top Contributor
139 reviews 139 reviews
45 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were 80 at a weekend reunion/professional conference, most of the international group being of pensionable age. I had asked for a walk-in shower and was given a fully (wheelchair) accessible room so any comments on the fittings and layout would not be typical. I had a connecting door to the room next to me which let through the noise... More 

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Humanitarian-Loggie Thank you very much for your comprehensive review. Perhaps on your next visit you will have time to enjoy some of the extensive leisure facilities too. Kind regards, Dominic More 

Basildon, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

My wife and I enjoyed a great 2 night break at the Mercure Maidstone Great Danes Hotel.The room was large, the bed was huge and the bathroom clean and tidy. Good evening meal and excellent breakfast. Just a 10 minute walk to Leeds Castle and a great pub/restaurant (The Windmill) in Hollingbourne.Out and about, so didn't sample the leisure club,... More 

Review collected in partnership with Mercure Hotels

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Photoken Thank you very much for your review. Delighted you enjoyed the fantastic new beds & hope to welcome you back again. Regards, Dominic More 

Wisbech, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful welcome on arrival. Room was spotless and well equipped. Choice of food at dinner was good. The fixed price hot buffet is great value. Convenient location just outside Maidstone. Great base for exploring the Kent countryside and the amazing Leeds Castle

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear gilik1925 Thank you very much for your positive review. Hope to welcome you again soon. Kind regards, Dominic More 

Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

we used the Mercure hotel whilst working nights locally and was pleasantly surprised upon arrival, the hotel stands in huge grounds and looks the biz.check in was fast and efficient and we were directed to the lift. when we arrived on the third floor we found that the hotel was a big letter "L" shape and our room (No.246)was at... More 

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Neil Thanks very much for your comprehensive & positive review. Hope to welcome you back again soon. Best wishes, Dominic More 

Brussels, Belgium
Top Contributor
95 reviews 95 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this place because we were traveling with a baby and a dog. The hotel staff were very accommodating and helpful. We stayed only one night and had room service, which was ok. The room was clean and tidy, bathroom up to modern standards and overall good value for money. There is plenty of green around, so you can... More 

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear kristoff1030 Thanks for your review. I am pleased you found the team helpful & hope to welcome you back again soon. Best wishes, Dominic More 

Kingswear, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fairly incipid reception. But brilliant restaurant manager. Nice comfortable room. Would benefit from a few touches no biscuits etc. But loved the view from the restaurant & the peacocks. I slept through the fan below me in room 110 probably in the kitchen, but was exceptionally tired. Breakfast a bit disorganised but also a few fundamental issues. No napkins to... More 

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear f00dsn0b Thank you for your review & comments which have been noted. Will look into the noise issue & apologies - there should always be napkins available when cutting the fresh bread. Regards, Dominic More 

Orpington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at Mercure Maidstone Friday 8 May for a company event. Very good check in but our room was quite a long way from reception and our function room. Room small and very warm. Breakfast was ok but there was a long wait for the orange and some of the breakfast food to be replenished. Function was in the Heart... More 

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear Pauline2912 Thanks for your review. Delighted you were impressed with the service from the team & have noted your other comments. Thank you, Dominic More 

Preston, United Kingdom
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On arrival expected great things due to the fact that the hotel is set in fab grounds, including tennis courts, putting green, fishing lake and heli pad for good measure. Unfortunately access to our 3 rooms, 121,135 and 137 was tricky, with no access by lift directly to this stage of the building, and including 2 lots of stairs, doors... More 

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Dominic D, General Manager at Mercure Maidstone Great Danes Hotel, responded to this review

Dear lancslads4917 Thank you very much for your review. Glad you enjoyed your stay & thank you for bringing the water issue to our attention. Hope to see you again soon.Best wishes, Dominic More 

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