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Undara Experience

Certificate of Excellence
Savannah Way, Undara Volcanic National Park, Queensland 4870, Australia
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Undara Experience
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Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
zab2008 Mackay, QLD
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mackay, QLD
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I travelled here with my husband, two kids (2 & 6 months) and parents. Despite 5 emails concerning room bookings, we were booked into an ensuite carriage room (with no room for the kids) instead of the hut recommended by reservations. We were able to get a family carriage room. The whole situation confused me, as we were booked in... More 

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

They have a range of accommodation available. Options include railway carriages, raised tents and cabins. The railway carriages were unique and provided a different perspective to what you would get staying in a traditional motel/hotel set-up. The tents were raised off the ground and featured solid floors. Meanwhile, the cabins were well-appointed with toilet and shower facilities as well as... More 

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Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent 2 nights here in a cabin, there are also train carriages, tents etc for accommodation but the cabins were very comfortable and central. The area is quite dry and not lush forest like some might expect, but the tours (we did 2) are very educational and interesting. There are many walks around the Lodge that are easy and... More 

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Sydney
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Well the lava tubes were great but that's where it ends. Really this park should be free to explore self guided. The tour guide was good but not really necessary. The paths are well marked out and you could not get lost. $168 for a family 2 hr trip is rude to say the least. The park for a powered... More 

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York
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

This review is purely based on the accommodation, which was in a railway carriage. We stayed for 2 nights on a package deal which included all food and two trips. The room was very basic, I would say no better than 'glamping' but we did have a bathroom. It was small and quite warm despite it being July. I can... More 

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Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a two night stay in the railway carriages and they were clean and comfortable. The dining area is beautiful and the food exquisite - the pork chops to die for. But... at $57 for each tour (there are three tours) and $90 per night for a single cabin, this is way too pricey. The tour was professional but... More 

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Narangba
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's hard to rate this fairly because different things deserve different scores. The accommodation in the railway carriage was cute but decidedly two star with basic shared amenities and simple beds. The dinner and lunches were fine (they even gave us a packed lunch for our drive away) and the tours were good, even though I would have loved to... More 

Was this review helpful? Yes 1
Canberra, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Undara Experience is back to nature experience which I highly recommend. it is a comfortable 4 hour trip out of Carins. We stayed 2 nights at Undara and could have stayed a couple more days. We stayed in the Pioneer Huts which were spotlessly clean and very comfortable. We went on 2 tours (Active Explorer and the Wildlife at... More 

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Rockhampton, Queensland, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband an i stayed overnight at undara. We did the 2 day 1 night package. We were very happy. Meals were good. Loved the breakfast outdoors. Tours were good. The guides were very informative. Our accomadation we stayed in a train carriage an really enjoyed that experience. Campfires were avaiable.

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for one night at the Undara Experience while passing by en route to Darwin. I found that the park was very well turned out, with the sites for unpowered camping being clearly marked and well maintained. If you are coming to camp here, be aware that the ground is very hard; they don't receive much rain. Facilities were... More 

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