Well what a horrible hotel. We were shocked beyond belief that a supposedly 5 star Thomas cook Hotel could be this bad. We have travelled to Turkey several times and stayed at other 5 star hotels and the Kervansary is the very worst we have ever been to. I really must stress how bad it is to any potential travellers.... more

The staff never smiles! We didn't get to hear the words "welcome", "your welcome" trom them, instead they were rude. Only 1 or 2 out of the 5 water slides were working in order to save money, and when we asked to turn on another slide the guy told us: "I don't feel like it! If I feel like it... more

when you arrive to the Kervansaray Kundu everything looks kind of promising. the hotel looks modern and the lobby is certainly impressive. once you arrive to your room you encounter the first harsh truth about this hotel's policy. NO AIR CONDITIONING !!! simply the whole system is disabled for obvious reasons - save money on the guests expence. it gets... more

Just returned from a 10 day holiday with my girlfreind and we had the most fantastic time.Despite some negative reviews written about this hotel we would have hesitation in recomending anyone to book a holiday here.I agree that there is not much to do outside the hotel but as we were after a relaxing pool / beach holiday then it... more

My Partner and have just returned from the Kervansaray hotel after a 13 night stay.The Hotel on first impression is fantastic. with its 600metre pool , flower gardens ,Tennis courts.The Rooms are pretty average for 5 star most rooms have a Balcony which you can sit out on not all though have the ideal view.There is Entertainment which to me... more

Fantastic looking hotel. Food was gorgeous as always in Turkey. Staff polite and happy to help. Entertainment team (as they always) are a energetic, fun bunch. Great memories of another fantastic holiday in Turkey. more

We booked then I read the comments on here and was a bit worried! No need to be, the room clean and modern with a lovely power shower and an amazing view of the pools to the beach! Cleaned daily and mini bar (soft drinks only) refilled every day. I'm a fussy eater (don't each much meat) but even I... more

First impressions upon arrival in reception, it seemed very modern and the staff proved to be very friendly throughout. The complex itself looks very nice and the pool facilities are extensive. The rooms and indeed the entire complex were very clean, with fresh towels every day and the provision of beach towels daily. The food was rather tasteless and the... more

Whatever you do don't listen to the bad rewievs i came back from kervansaray kundu just over a week ago with my mum and dad we stayed there for a week. and me and my mum are considering going back in october for a week .we absolutley loved it we couldnt have asked for anything better . the staff are... more