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Suntopia Tropical

Certificate of Excellence
Sarigerme Koyu Ortaca Merkez, Ortaca 48600, Turkey (Formerly Pegasos Tropical)
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Suntopia Tropical
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Suntopia Tropical
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1,106 reviews from our community

Traveler rating
    522
    345
    163
    46
    30
See reviews for
635
214
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
Date | Rating
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  • All months
    (1106)
  • Mar-May only
    (98)
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    (530)
  • Sep-Nov only
    (444)
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    (34)
All months
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a strange choice of hotel for a couple however we had a fantastic time! I would say that this hotel is very much suited to families. We went All Inclusive on this holiday. Hotel and pool areas were very clean, restaurant had fantastic choice with great service and very friendly waiters. The staff at the front desk were... More 

Was this review helpful? Yes 2
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Chantelle B Thank you so much for posting your review saying what a fantastic time you had and thank you for the recommendation. Kind regards Erol Akkus More 

Bridgwater, United Kingdom
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My Boyfriend and I got a really cheap deal on a last minute holiday with Thomson to this hotel at around £400 each we got a fantastic bargain! The hotel is very clean and as soon as we arrived check in was quick and easy with the staff being so helpful and we were off to our suite! The suite... More 

Was this review helpful? Yes 4
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Lauren D Thank you very much for posting your review on Trip Advisor saying what a great time you had and how everything was such good value for money. Glad to hear how much you both enjoyed yourselves and thank you for the recommendation. Kind regards Erol Akkus More 

Pontypridd, Wales, United Kingdom
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hi, A group of us are staying at your hotel for two weeks from 11th may and wondering if we will expect to see the room upgrades when we come because I read you are in a process if doing this. Looking forward to the stay.

Was this review helpful? Yes 10
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Chris D Thank you for posting on Trip Advisor. The refurbishments will be ready for the opening ot the hotel for the summer Season 2015. We look forward to welcoming you in May. Kind regards Erol Akkus More 

1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hi, I have enjoyed reading the good reviews and we are looking forward to staying at this hotel. This is a message to general manager we are staying at this hotel mid may, wanted to know of the room refurbishments would be completed by then. Many Thanks

Was this review helpful? Yes 17
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Shanlaw86 Thank you for posting on Trip Advisor and for booking the Tropical Hotel. The refurbishment that you mention is scheduled to be completed by May 2015. Kind regards Erol Akkus More 

Whitchurch, United Kingdom
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 18, 2015

Me, my husband and 4 year old daughter holidayed here last June and 6 years prior to that. This hotel did not disappoint. Its only approx 20 minute transfer from Dalaman airport which is great after the flight. The hotel is kept really clean and all the staff look to be working really hard. The food was great, lots of... More 

Was this review helpful? Yes 10
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear kackykaz Thank you so much for posting your very useful review saying what a lovely holiday you enjoyed with your family. Thank you for the recommendation and we look forward to welcoming you all back in June and are sure you'll be delighted with the new decor after the refurbishment. My kind regards Erol Akkus More 

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 18, 2015

We stayed at the tropical hotel last year and had a great family holiday. I read reviews before we went and did have some reservations but we had a great time so It's definitely what you make it. As a brief overview the hotel & rooms were clean and spacious, the pools & areas around them were always clean and... More 

Was this review helpful? Yes 6
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Viccki Thank you for posting your review saying what a great holiday you enjoyed with your family. There is a huge selection of food available with different menus every day over a two-week period. Tastes obviously vary and we do try to cater for all. So glad to hear how much your kids loved the Kids Club and also... More 

Hinckley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stayed here last July and loved the place (and gave u a great review) we are returning this July and was wondering if we could have the same room 2016 it was in the perfect location for our family x if u can't allocate on here please can u give me the email address x many thanks. Mrs Simmons.

Was this review helpful? Yes 3
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Helen S Thank you for your post and thank you so much for booking again for this year! If you'd like to make a request please email info@tthotels.com. Please bear in mind that we'll do our utmost to meet your request but can not guarantee it. We look forward to welcoming you back again in July. Kind regards Erol... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2015

I visited this hotel in September last year and i have not wrote a review but now i wanted to after reading several others. I agree the pool area was slippey but the hotel was excellent and the food is great. It is great value for money and i am going back to this same hotel in July 2015 with... More 

Was this review helpful? Yes 3
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Tiffy0101 Thank you for posting your review on Trip Advisor saying what a great value-for-money family holiday you had and how much you loved the food. Thank you for the recommendation and we look forward to welcoming you back this summer. Kind regards Erol Akkus More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 3, 2015 via mobile

I've left it a while to write this review as I've been traumatised by our experience here. The holiday was ok food was ok kids entertainment was good but what really let this hotel down was the totally disregard for safety round the pools!!! People were allowed their sunbeds right next to the pool edge, the pool edges were very... More 

Was this review helpful? Yes 3
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Carlymc11 Thank you for posting your review on Trip Advisor. We're sorry to hear about your experience during your holiday. Safety is of course a primary concern and incidents like this are always followed up. There are many signs around the pools saying the surfaces may be slippery when wet and also information saying when Lifeguards are on duty.... More 

Edinburgh, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 26, 2014

Our stay was at the beginning of October. I have delayed my review, waiting for a reply from Thompson for my complaint . Six weeks later and after they made me wait on the phone for half an hour listening to the same loud music track over and over again, (I think this is to get you to give up)... More 

Was this review helpful? Yes 8
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Davina47 Thank you for posting your review on Trip Advisor. We're sorry to hear you did not seem to enjoy your holiday. While we try to meet guests' requests where possible it does depend on room-type booked and availability at the time of your holiday. Customer service is important to us so please accept our apologies if you felt... More 

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