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Suntopia Tropical

4.5 of 5 Sarigerme Koyu Ortaca Merkez, Ortaca 48600, Turkey (Formerly Pegasos Tropical)
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Certificate of Excellence 2014
Suntopia Tropical
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Suntopia Tropical
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1,103 reviews from our community

Traveler rating
    519
    344
    164
    46
    30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (1103)
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    (95)
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    (530)
  • Sep-Nov only
    (445)
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    (33)
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Whitchurch, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Me, my husband and 4 year old daughter holidayed here last June and 6 years prior to that. This hotel did not disappoint. Its only approx 20 minute transfer from Dalaman airport which is great after the flight. The hotel is kept really clean and all the staff look to be working really hard. The food was great, lots of... More 

Was this review helpful? Yes 4
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear kackykaz Thank you so much for posting your very useful review saying what a lovely holiday you enjoyed with your family. Thank you for the recommendation and we look forward to welcoming you all back in June and are sure you'll be delighted with the new decor after the refurbishment. My kind regards Erol Akkus More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the tropical hotel last year and had a great family holiday. I read reviews before we went and did have some reservations but we had a great time so It's definitely what you make it. As a brief overview the hotel & rooms were clean and spacious, the pools & areas around them were always clean and... More 

Was this review helpful? Yes 5
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Viccki Thank you for posting your review saying what a great holiday you enjoyed with your family. There is a huge selection of food available with different menus every day over a two-week period. Tastes obviously vary and we do try to cater for all. So glad to hear how much your kids loved the Kids Club and also... More 

Hinckley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here last July and loved the place (and gave u a great review) we are returning this July and was wondering if we could have the same room 2016 it was in the perfect location for our family x if u can't allocate on here please can u give me the email address x many thanks. Mrs Simmons.

Was this review helpful? Yes 1
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Helen S Thank you for your post and thank you so much for booking again for this year! If you'd like to make a request please email info@tthotels.com. Please bear in mind that we'll do our utmost to meet your request but can not guarantee it. We look forward to welcoming you back again in July. Kind regards Erol... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I visited this hotel in September last year and i have not wrote a review but now i wanted to after reading several others. I agree the pool area was slippey but the hotel was excellent and the food is great. It is great value for money and i am going back to this same hotel in July 2015 with... More 

Was this review helpful? Yes 3
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Tiffy0101 Thank you for posting your review on Trip Advisor saying what a great value-for-money family holiday you had and how much you loved the food. Thank you for the recommendation and we look forward to welcoming you back this summer. Kind regards Erol Akkus More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I've left it a while to write this review as I've been traumatised by our experience here. The holiday was ok food was ok kids entertainment was good but what really let this hotel down was the totally disregard for safety round the pools!!! People were allowed their sunbeds right next to the pool edge, the pool edges were very... More 

Was this review helpful? Yes 2
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Carlymc11 Thank you for posting your review on Trip Advisor. We're sorry to hear about your experience during your holiday. Safety is of course a primary concern and incidents like this are always followed up. There are many signs around the pools saying the surfaces may be slippery when wet and also information saying when Lifeguards are on duty.... More 

Edinburgh, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 26, 2014

Our stay was at the beginning of October. I have delayed my review, waiting for a reply from Thompson for my complaint . Six weeks later and after they made me wait on the phone for half an hour listening to the same loud music track over and over again, (I think this is to get you to give up)... More 

Was this review helpful? Yes 7
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Davina47 Thank you for posting your review on Trip Advisor. We're sorry to hear you did not seem to enjoy your holiday. While we try to meet guests' requests where possible it does depend on room-type booked and availability at the time of your holiday. Customer service is important to us so please accept our apologies if you felt... More 

northumberland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 21, 2014

Having just got married we wanted a holiday which would be our honeymoon and a holiday for our daughter and this hotel seemed to fit the bill so we booked the last week in Oct with Thomsons (as it fitted in with our daughters half term) and stated that it was our honeymoon. Nothing from Thomsons, and a mere "congratulation"... More 

Was this review helpful? Yes 2
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear beachgirl0007 Thank you for posting your review on Trip Advisor after spending your Honeymoon at Tropical. Glad to hear that you generally enjoyed it despite the weather being very wet during your stay. The entertainment team are very popular and as you say the food in the main restaurant is plentiful with lots of choice. The A la Carte... More 

Oxford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2014

Stayed here beginning of September, with my boyfriend and two friends, this hotel was lovely, food lovely, staff very friendly (although had one bar man who pushed for tips) beautiful clean rooms, pool and sunbathing areas very clean, would suit families and couples, very pleased would def come again!, would highly recommend turkey as this was my first time but... More 

Was this review helpful? Yes 1
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear H P Thank you for posting your review on Trip Advisor saying what a lovely holiday you had. There's a lot of detail that will prove useful to other reviewers. Sorry to hear about your boyfriend and hope he's well on the way to recovery. Wet surfaces can be slippery so it is always advisable to take extra care... More 

Denmead, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 14, 2014

I actually went last year and the reviews seem slightly higher then, but most of the negative comments I totally agree with, it is a death trap in front of the slides, children and adults alike slipping up. I wouldn't be surprised if someone seriously hurts themselves. The food wasn't great, nor was the restaurant always clean and some of... More 

Was this review helpful? Yes
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear A N Thank you for posting your review on Trip Advisor. It seems that you booked your holiday with Thomson and have already lodged a complaint withThomson who will have logged this. If, as you say, they haven't responded then you need to pursue this with them. Kind regards Erol Akkus More 

Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 13, 2014

We stayed at this hotel at the beginning of October. Upon arrival, we were greeted by a team of porters who swiftly transferred our luggage to our room. Our room was so clean! Everyday our room was cleaned and towels changed. The room was really comfortable. We stayed on the ground floor and what a spot.... Hidden by the beautifully... More 

Was this review helpful? Yes 1
tthotel, General Manager at Suntopia Tropical, responded to this review

Dear Jue1978 Thank you for posting your review on Trip Advisor saying what an absolutely fantastic holiday you had and how much you loved everything about the hotel! Thank you so much for the recommendation and we all look forward to welcoming you back very soon. Kind regards Erol Akkus More 

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Additional Information about Suntopia Tropical

Address: Sarigerme Koyu Ortaca Merkez, Ortaca 48600, Turkey (Formerly Pegasos Tropical)
Location: Turkey > Turkish Aegean Coast > Mugla Province > Ortaca
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Suntopia Tropical 4.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Pegasos Tropical Hotel Ortaca
Iberostar Hotel Tropical
Iberostar Hotel Sarigerme
Suntopia Tropical Turkey/Ortaca

788 photos of this hotel

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